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14
Troubleshooting
Please read this User Guide carefully before using your universal
wireless subwoofer kit. Check this list for a possible troubleshooting
solution before calling for service.
Problem Solution
No sound • Make sure that the AC adapters are connected to the Wireless Sender and the
Wireless Receiver.
• Make sure that all of the cables are connected correctly. Check to see if the
LEDs light up on the front of both the Wireless Sender and Wireless Receiver
units. If the LEDs are lit solid blue, the communication is working correctly
and audio connecting wires and the amplifier operation should be checked. If
the LEDs are flashing, refer to the “No communication between the Wireless
Sender and Wireless Receiver” section below.
Sound interference • Move the Wireless Sender and Wireless Receiver slowly to find the best
reception position for your system.
• Shorten the distance between your Wireless Sender and Wireless Receiver.
The maximum distance is 45 feet.
• Check to determine if there are any obvious radio frequency interference
sources near your system.
No communication
between the Wireless
Sender and Wireless
Receiver
• Make sure that the power cables are connected correctly.
• When the Wireless Sender and Wireless Receiver are connected to power, the
front panel LEDs should light. If they are solid blue, a communication link has
been successfully established between the units. If they are flashing on one
or both units, press and hold the CONNECT button on either the Wireless
Sender or Wireless Receiver for two seconds. This will put the unit into the
“connection mode” for about 30 seconds. During this period the CONNECT
button on the other unit must also be pressed for two seconds so that it will
also enter “connection mode.” The system proceeds with the connection
process between the Wireless Sender and Wireless Receiver. While in
“connection mode,” the LED indicators blink at a faster rate. When an active
link is established between the Wireless Sender and Wireless Receiver, the
LED indicators will be solid blue and will not blink.
RF-WSW312_16-0071_MAN_V3_EN.fm Page 14 Monday, January 25, 2016 11:45 AM
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