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13
en
Problem Cause Solution
LED R(Fillwater
tank) lights up.
Thereisnotenoughwaterin
thewatertank.
Fillthetankwithcold,freshwaterasfaras
the amark.Reinsertthewatertank.
LED R(Fillwater
tank) lights up even
though there is
enoughwaterinthe
watertank.
Thefloatinthewatertankis
stuck.
Cleanthewatertankandfreethefloat.
Thewatertankisnotinserted
correctly.
Checkthatthewatertankiscorrectly
inserted.
LED Q (Descale)
and LED R (Fill
watertank)light
up simultaneously
andbrewingisnot
possible.
There is a fault on the
machine.
Unplug the mains plug. Please contact the
TASSIMO careline.
LED Q (Descale)
and the status
display flash
simultaneously
The descaling process is
running.
Wait until the descaling process is
complete.
LED Q (Descale)
lights up.
The appliance needs to be
descaled.
Descale the appliance. Please refer here to
the section Descaling.
LED Q (Descale)
lights up even
though decalcified
waterhasbeen
used.
Evendecalcifiedwater
containslowamountsof
calcium carbonate.
Descale the appliance. Please refer here to
the section Descaling.
LED Q (Descale)
flashes.
Appliance must be descaled
urgently.
Descale the appliance at once. Please refer
here to the section Descaling.
All LEDs flashing. Thereisaproblemwiththe
voltageofthepowersupply.
Unplug the appliance and then plug back in
again. If the problem persists for a lengthy
period,havethevoltageofyourpower
supply checked by an electrician.
Troubleshooting
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