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38
BEFORE YOU CALL FOR SERVICE
Confirm before reporting the failure of Robot Cleaner.
Problem Solutions (Reference page)
The power supply cannot be
turned on.
Check that the power switch is turned on. (Page 15)
The power supply
automatically turns off.
This is not a failure. Robot Cleaner has its own power saving function.
If it is not used for ten minutes after the power supply is turned on,
the power will automatically turn off. (Page 17)
The Robot Cleaner will not
charge.
Check whether the main power switch is turned on.
Remove objects around the home station. (Page 15)
Confirm that the power supply is connected to the home station.
(Page 14)
Wipe the charging terminal with a dry cloth.
Suction power becomes weak. Check whether there is foreign material blocking the suction port.
(Page 31)
Empty the dust bin. (Page 29)
Clean the dust bin filter. (Page 30)
Noise becomes louder. Confirm that the dust bin has been mounted properly.
Confirm that the dust bin filter has been mounted properly.
(Page 30)
Check whether foreign material is caught in the brush. (Page 31)
The Robot Cleaner will not
activate.
Conrm that the power switch is turned on. (Page 15)
Confirm that the battery has been charged. (Page 18)
The brush does not rotate. Clean the brush. (Page 31)
Confirm that the brush has been mounted properly. (Page 31)
Movements or travel path are
abnormal.
Carefully wipe the sensor with a smooth cloth. (Page 32)
If the ultra microfiber mop is attached, confirm that it is mounted
properly. (Page 25)
Turn the power switch off and on.
The Robot Cleaner cannot
be activated with the remote
control.
Replace the remote control batteries. (Page 12)
Confirm that the control is within the coverage area of the main unit,
which is less than 3
m
. (Page 12)
Check whether the main power switch is turned on. (Page 15)
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