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35EN
17 Frequently
asked questions
No signal bar is displayed on the screen.
• The handset is out of range. Move it closer
to the base station.
• If the handset displays [Unregistered],
register your handset.
Tip
• For further information, see the chapter 'Services',
section 'Register additional handsets'.
If I fail to pair (register) the additional
handsets to the base station, what do I do?
Your base memory is full. Unregister the unused
handsets and try again.
Tip
• For further information, see the chapter 'Services',
section 'Unregister the handsets'.
My handset is in searching or unavailable
status, what do I do?
• Make sure that the base station has power
supply.
• Move the handset closer to the base
station.
• Register the handset to the base station.
• I have chosen a wrong country in
Welcome screen, what do I do.
Reset your phone settings to the original
factory settings (see 'Restore default settings'
on page 31).
No dialing tone.
• Check your phone connections.
• The handset is out of range. Move it closer
to the base station.
No docking tone.
• The handset is not placed properly on the
base station/charger.
• The charging contacts are dirty. Disconnect
the power supply rst and clean the
contacts with a damp cloth.
I cannot change the settings of my voice mail,
what do I do?
The voice mail service is managed by your
service provider but not the phone itself.
Contact your service provider to change the
settings.
The handset on the charger does not charge
or the battery discharges too fast.
• Make sure the batteries are inserted
correctly.
• Make sure the handset is placed properly
on the charger. If the docking tone is
turned on, you can hear the docking
tone when you place the handset on the
charging cradle.
• The charging contacts are dirty. Disconnect
the power supply rst and clean the
contacts with a damp cloth.
• The battery is not fully recharged. Leave
the handset on the charging cradle for at
least 8 hours or until the battery icon on
the handset stops scrolling and indicates
full bar.
• The batteries are old or defective.
Purchase and replace with new
rechargeable batteries with the same
specications.
No display
• Make sure the batteries are charged.
• Make sure there is power and the phone is
connected.
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