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TROUBLESHOOTING
Problems Possible causes Solutions
There is no steam. The appliance has not
been turned on.
Check that the appliance has been
plugged in correctly. Next press the
On/Off pedal, the power indicator
light located at the front of the
appliance will come on.
The hose has been
obstructed.
Check that the hose is not bent or
twisted.
There is no water left in
the water tank.
Switch off the device and fill the
water tank.
The steam flow is
low.
Your s t ea mer h a s a
build-up of scale
because it has not been
rinsed out regularly.
See descaling process (Cleaning
paragraph).
The hose has been
obstructed.
There is no water left in
the water tank.
The steam is not ready
yet.
Check that the hose is not bent or
twisted.
Switch off the appliance and fill the
water tank.
The appliance will produce steam
about 60 seconds after it has been
switched on.
Water runs
through the holes
of the steam head.
There is condensation
in the hose.
Never use a steamer in the
horizontal position. Hold the hose
vertically outstretched and wait for
the condensed water to return to
the steamer.
The steamer takes
a long time to heat
and/or ejects white
particles.
Your s t ea mer h a s a
build-up of scale
because it has not been
descaled
regularly.
See descaling process
(Cleaning paragraph).
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9100020147-01 IT21XX EN.qxp_110x154 30/11/15 13:32 Page26
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