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22
Dishes are
not getting
clean
enough
1. Spray arm movement obstructed.
2. Spray arm nozzles clogged.
3. Improper use of detergents.
4. Filters could be clogged.
5. Dishes are nested or loaded too close
together.
6. Selected wash cycle is not suitable for
food soil conditions.
1. Ensure that spray arm movement is not
blocked by hand rotating spray arms before
starting cycle.
2. Remove the spray arms and clean accord-
ing to the “Care and Maintenance” section of
the manual.
3. Increase or decrease detergent depending
on the water hardness (refer to Table 1).
4. Clean the filters according to the “Care and
Maintenance” section of the manual.
5. Rearrange load such that water spray can
reach all items in the dishwasher - see “Load-
ing the Dishwasher” section of the manual.
6. Refer to “Wash Cycle Information” section
of the manual.
Dishes are
not getting
dry enough
1. Rinse aid dispenser is empty.
2. Improper loading of dishes.
3. Selected cycle does not include drying.
NOTE: Plastic or Teflon do not typically dry as
well as other items due to their inherent proper-
ties.
1. Add rinse aid - the use of rinse aid
improves drying.
2. Rearrange load to ensure items are not
nesting (see “Loading the Dishwasher” sec-
tion of the manual).
3. Rinse and Hold setting does not include
drying.
NOTE: Sanitize option and Intensive Drying fea-
ture also improve drying performance.
Odor
NOTE: Water
testing is
done in the
factory. Occa-
sionally water
may still
appear in the
dishwasher at
purchase
which may
create an
odor.
1. Food debris is present at the bottom of
the dishwasher.
2. Food particles are present near the door
seal.
3. Dishes left in unit too long before running
a cycle.
4. Residual water is present at the bottom of
the dishwasher.
5. Drain hose is obstructed.
1. Remove the filters and clean according to
the “Care and Maintenance” section of the
manual.
2. Refer to “Care and Maintenance” section of the
manual.
3. Run a Rinse cycle if you do not intend to
immediately wash the dishes.
4. Ensure the unit has completely drained
from the last cycle.
5. Remove any obstructions from the drain
hose by calling qualified personnel.
NOTE: If odor still persists, run the Normal cycle
until it flushes and interrupt the cycle and place
an 8 oz. cup of distilled white vinegar solution on
the upper rack and then finish the cycle.
Dishwasher
not filling
with water
1. Restriction in the water supply system.
2. Previous wash cycle was not completed.
3. Delay start is active.
1. Ensure that the water supply valve (typi-
cally located under kitchen sink) is open and
check that the water supply line has no kinks
or clogs.
2. Refer to the “Operating the Dishwasher”
section of the manual.
3. Cancel the delay start or wait until delay
start time completes.
Problem Cause Action
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