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41
EN
Symptoms
Possible Causes & Solution
It is difficult to
open the
appliance door.
Did you open the door right after you closed it?
• If you try to open the appliance door within one minute after you closed it,
you may have difficulties because of the pressure inside the appliance. Try to
open the appliance door again in a few minutes so that the internal pressure
stabilizes.
Door mullion
does not fold in
and out properly.
Are front leveling legs extended, appliance level, and doors aligned?
• Once the door baskets are filled, the doors may become misaligned,
preventing the door mullion or the Auto Open Door function from working
properly. Extend both front leveling legs fully so they are in firm contact with
the floor. Follow the instruction in the Door Alignment section to raise the left
appliance door until the door mullion is once again working properly. Adjust
the right appliance door so it aligns with the left appliance door.
There is
condensation
inside the
appliance or on
the bottom of the
vegetable drawer
cover.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer compartment.
Did you leave the appliance door open?
• Although the condensation will disappear soon after you close the appliance
door, you can wipe it with a dry cloth.
Do you open and close the appliance door too frequently?
• Condensation can form due to the temperature difference from the outside.
Wipe out the dampness with a dry cloth.
Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.
Frost has formed
in the freezer
compartment.
Doors may not be closed properly?
• Check if the food item inside the appliance is blocking the door and make
sure that the door is tightly closed.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer compartment.
Is the air entry or exit of the freezer compartment blocked?
• Make sure that air entry or exit is not blocked so that the air can circulate
inside.
Is the freezer compartment overfilled?
• Maintain an appropriate space between items.
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