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27
Maintenance
and
Service
Refer
to
the
information
in
this
chapter
before
con-
tacting
a
service
technician.
Handling
the
Unit
When
shipping
the
unit
Please
save
the
original
shipping
carton
and
pack-
ing
materials.
If
you
need
to
ship
the
unit,
for
maxi-
mum
protection,
re-pack
the
unit
as
it
was
originally
packed
at
the
factory.
Keeping
the
exterior
surfaces
clean
Use
the
supplied
cloth
for
cleaning
the
surfaces
of
the
player.
?
Do
not
use
volatile
liquids
such
as
insecticide
spray
near
the
unit.
?W
iping
with
strong
pressure
may
damage
the
surface.
?
Do
not
leave
rubber
or
plastic
products
in
con-
tact
with
the
unit
for
a
long
period
of
time.
since
they
could
marks
on
the
surface.
Cleaning
the
unit
To
clean
the
player,
use
a
soft,
dry
cloth.
If
the
sur-
faces
are
extremely
dirty,
use
a
soft
cloth
lightly
moistened
with
a
mild
detergent
solution.
Do
not
use
strong
solvents
such
as
alcohol,
benzine,
or
thinner,
as
these
might
damage
the
surface
of
the
unit.
Maintaining
the
Unit
The
unit
is
a
high-tech,
precision
device.
If
the
opti-
cal
pick-up
lens
and
disc
drive
parts
are
dirty
or
worn,
the
picture
quality
could
be
diminished.
Depending
on
the
operating
environment,
regular
inspection
and
maintenance
are
recommended
after
every
1,000
hours
of
use.
For
details,
please
contact
your
nearest
authorized
service
center.
Symptom
No
power.
The
power
is
on,
but
the
player
does
not
work.
No
picture.
No
sound.
The
player
does
not
start
playback.
The
Remote
Control
does
not
work
properly.
Possible
Cause
?
The
power
cord
is
disconnected.
?
No
disc
is
inserted.
?
The
TV
is
not set
to
receive
DVD
sig-
nal
output.
?
The
video
cable
is
not
connected
securely.
?
The
selected
resolution
is
not
capa-
ble
with
your
TV.
?
The
equipment
connected
with
the
audio
cable
is
not set
to
receive
disc
signal
output.
?
The
power
of
the
equipment
connect-
ed
with
the
audio
cable
is
turned
off.
?
The
[Audio]
options
are
set
to
the
wrong
position.
?
An
unplayable
disc
is
inserted.
?
The
rating
level
is
set.
?
The
Remote
Control
is
not
pointed
at
the
remote
sensor
on
the
player.
?
The
Remote
Control
is
too
far
from
the
player.
Correction
?
Plug
the
power
cord
into
the
wall
out-
let
securely.
?
Insert
a
disc.
(Check
the
disc
indica-
tor
in
the
display
window
is
lit.)
?
Select
the
appropriate
video
input
mode
on
the
TV.
?
Connect
the
video
cable
securely.
?
Select
another
resolution
using
RESOLUTION
button.
?
Select
the
correct
input
mode
of
the
audio
receiver
so
you
can
listen
to
the
sound
from
the
player.
?T
urn
on
the
equipment
connected
with
the
audio
cable.
?
Set
the
[Audio]
options
to
the
correct
position,
then
turn
on
the
player
again
by
pressing
POWER.
?
Insert
a
playable
disc.
(Check
the
disc
type
and
regional
code.)
?
Change
the
rating
level.
?
Point
the
Remote
Control
at
the
remote
sensor
of
the
player.
?
Operate
the
Remote
Control
closer
to
the
player.
Troubleshooting
BH100-N-AA1ULL-ENG
4/6/07
12:02
PM
Page
27
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