
*($SSOLDQFHVFRP
2ZQHU·V0DQXDO
:DVKHUV
*(
6DIHW\,QVWUXFWLRQV
2SHUDWLQJ,QVWUXFWLRQV
&DUHDQG&OHDQLQJ
RIWKH:DVKHU
&RQWURO3DQHOV
&RQWURO6HWWLQJV
)HDWXUHV
/RDGLQJDQG8VLQJ
WKH:DVKHU
7URXEOHVKRRWLQJ7LSV²
&RQVXPHU6XSSRUW
&RQVXPHU6XSSRUW
:DUUDQW\
:ULWHWKHPRGHODQGVHULDO
QXPEHUKHUH
0RGHO BBBBBBBBBBBBB
6HULDOBBBBBBBBBBBBBB
<RXFDQILQGWKHP
XQGHUWKHOLGRI
WKHZDVKHU
*

,03257$176$)(7<,1)250$7,21
5($'$//,16758&7,216%()25(86,1*
:$51,1*
)RU\RXUVDIHW\WKHLQIRUPDWLRQLQWKLVPDQXDOPXVWEHIROORZHGWRPLQLPL]HWKHULVN
RIILUHRUH[SORVLRQHOHFWULFVKRFNRUWRSUHYHQWSURSHUW\GDPDJHSHUVRQDOLQMXU\RU
ORVVRIOLIH
:$7(5+($7(56$)(7<
8QGHUFHUWDLQFRQGLWLRQVK\GURJHQJDVPD\EHSURGXFHGLQDZDWHUKHDWHUWKDWKDVQRWEHHQ
XVHGIRUWZRZHHNVRUPRUH+\GURJHQJDVFDQEHH[SORVLYHXQGHUWKHVHFLUFXPVWDQFHV
,IWKHKRWZDWHUKDVQRWEHHQXVHGIRUWZRZHHNVRUPRUHSUHYHQWWKHSRVVLELOLW\RIGDPDJHRULQMXU\E\
WXUQLQJRQDOOKRWZDWHUIDXFHWVDQGDOORZLQJWKHPWRUXQIRUVHYHUDOPLQXWHV'RWKLVEHIRUHXVLQJDQ\
HOHFWULFDODSSOLDQFHZKLFKLVFRQQHFWHGWRWKHKRWZDWHUV\VWHP7KLVVLPSOHSURFHGXUHZLOODOORZDQ\EXLOWXS
K\GURJHQJDVWRHVFDSH6LQFHWKHJDVLVIODPPDEOHGRQRWVPRNHRUXVHDQRSHQIODPHRUDSSOLDQFHGXULQJ
WKLVSURFHVV
3523(5,167$//$7,21
7KLVZDVKHUPXVWEHSURSHUO\LQVWDOOHGDQGORFDWHGLQDFFRUGDQFHZLWKWKH,QVWDOODWLRQ
,QVWUXFWLRQVEHIRUHLWLVXVHG,I\RXGLGQRWUHFHLYHDQ,QVWDOODWLRQ,QVWUXFWLRQVVKHHW\RXFDQ
UHFHLYHRQHE\YLVLWLQJ*($SSOLDQFHVFRPRUE\FDOOLQJ*(&$5(6
<285/$81'5<$5($
.HHSWKHDUHDXQGHUQHDWKDQGDURXQG\RXU
DSSOLDQFHVIUHHRIFRPEXVWLEOHPDWHULDOVVXFKDV
OLQWSDSHUUDJVFKHPLFDOVHWF
&ORVHVXSHUYLVLRQLVQHFHVVDU\LIWKLVDSSOLDQFHLV
XVHGE\RUQHDUFKLOGUHQ'RQRWDOORZFKLOGUHQWR
SOD\RQZLWKRULQVLGHWKLVRUDQ\RWKHUDSSOLDQFH
2SHUDWLQJ,QVWUXFWLRQV 6DIHW\,QVWUXFWLRQV&RQVXPHU6XSSRUW 7URXEOHVKRRWLQJ7LSV
,QVWDOORUVWRUHZKHUHLWZLOOQRWEHH[SRVHGWR
WHPSHUDWXUHVEHORZIUHH]LQJRUH[SRVHGWRWKH
ZHDWKHUZKLFKFRXOGFDXVHSHUPDQHQWGDPDJH
DQGLQYDOLGDWHWKHZDUUDQW\
3URSHUO\JURXQGZDVKHUWRFRQIRUPZLWKDOO
JRYHUQLQJFRGHVDQGRUGLQDQFHV)ROORZGHWDLOVLQ
,QVWDOODWLRQ,QVWUXFWLRQV
7RHQVXUHSURSHULQVWDOODWLRQUXQWZRVPDOOORDG
VL]H:KLWHV4XLFN:DVKF\FOHV%()25(ZDVKLQJ
WKHILUVWORDG
7KLVZDVKHUGRHVQRWLQFOXGHZDWHUVXSSO\KRVHV
*(VWURQJO\UHFRPPHQGVWKHXVHRIIDFWRU\
VSHFLILHGSDUWV$OLVWRIIDFWRU\KRVHVDYDLODEOH
IRUSXUFKDVHDUHOLVWHGEHORZ7KHVHKRVHV
DUHPDQXIDFWXUHGDQGWHVWHGWRPHHW*(
VSHFLILFDWLRQV
*(VWURQJO\UHFRPPHQGVWKHXVHRIQHZZDWHU
VXSSO\KRVHV+RVHVGHJUDGHRYHUWLPHDQGQHHGWR
EHUHSODFHGHYHU\\HDUVWRUHGXFHWKHULVNRIKRVH
IDLOXUHVDQGZDWHUGDPDJH
3DUWVDQG$FFHVVRULHV
2UGHURQOLQHDW*($SSOLDQFHSDUWVFRPWRGD\
KRXUVDGD\RUE\SKRQHDWGXULQJ
QRUPDOEXVLQHVVKRXUV
3DUW1XPEHU $FFHVVRU\
30; IW5XEEHU:DWHU6XSSO\+RVHV
25
30; IW%UDLGHG:DWHU6XSSO\+RVHV
:;; 7LGH
:DVKLQJ0DFKLQH&OHDQHU
:;; :DVKHU)ORRU7UD\
7LGH
LVDUHJLVWHUHGWUDGHPDUNRI3URFWHU*DPEOH

&RQVXPHU6XSSRUW7URXEOHVKRRWLQJ7LSV2SHUDWLQJ,QVWUXFWLRQV6DIHW\,QVWUXFWLRQV
*($SSOLDQFHVFRP
8VHWKLV
DSSOLDQFH
RQO\IRULWV
LQWHQGHG
SXUSRVHDV
GHVFULEHGLQ
WKLV2ZQHU·V
0DQXDO
:+(186,1*7+(:$6+(5
1HYHUUHDFKLQWRWKHZDVKHUZKLOHLWLVPRYLQJ
:DLWXQWLOWKHPDFKLQHKDVFRPSOHWHO\VWRSSHG
EHIRUHRSHQLQJWKHOLG
'RQRWPL[FKORULQHEOHDFKZLWKDPPRQLDRU
DFLGVVXFKDVYLQHJDUDQGRUUXVWUHPRYHU0L[LQJ
GLIIHUHQWFKHPLFDOVFDQSURGXFHDWR[LFJDVZKLFK
PD\FDXVHGHDWK
'RQRWZDVKRUGU\DUWLFOHVWKDWKDYHEHHQ
FOHDQHGLQZDVKHGLQVRDNHGLQRUVSRWWHGZLWK
FRPEXVWLEOHRUH[SORVLYHVXEVWDQFHVVXFKDV
ZD[RLOSDLQWJDVROLQHGHJUHDVHUVGU\FOHDQLQJ
VROYHQWVNHURVHQHHWF7KHVHVXEVWDQFHVJLYH
RIIYDSRUVWKDWPD\LJQLWHRUH[SORGH'RQRWDGG
WKHVHVXEVWDQFHVWRWKHZDVKZDWHU'RQRWXVH
RUSODFHWKHVHVXEVWDQFHVDURXQG\RXUZDVKHURU
GU\HUGXULQJRSHUDWLRQ
7KHODXQGU\SURFHVVFDQUHGXFHWKHIODPH
UHWDUGDQF\RIIDEULFV7RDYRLGVXFKDUHVXOW
FDUHIXOO\IROORZWKHJDUPHQWPDQXIDFWXUHU·VZDVK
DQGFDUHLQVWUXFWLRQV
7RPLQLPL]HWKHSRVVLELOLW\RIHOHFWULFVKRFNXQSOXJ
WKLVDSSOLDQFHIURPWKHSRZHUVXSSO\RUGLVFRQQHFW
WKHZDVKHUDWWKHEXLOGLQJ·VGLVWULEXWLRQSDQHO
E\UHPRYLQJWKHIXVHRUVZLWFKLQJRIIWKHFLUFXLW
EUHDNHUEHIRUHDWWHPSWLQJDQ\PDLQWHQDQFHRU
FOHDQLQJ
127(7XUQLQJWKH&\FOH6HOHFWRU.QREWRDQRII
SRVLWLRQRUSUHVVLQJ3$86(GRHV127GLVFRQQHFW
WKHDSSOLDQFHIURPWKHSRZHUVXSSO\
1HYHUDWWHPSWWRRSHUDWHWKLVDSSOLDQFHLILWLV
GDPDJHGPDOIXQFWLRQLQJSDUWLDOO\GLVDVVHPEOHG
RUKDVPLVVLQJRUEURNHQSDUWVLQFOXGLQJD
GDPDJHGFRUGRUSOXJ
:+(1127,186(
7XUQRIIZDWHUIDXFHWVWRPLQLPL]HOHDNDJHLID
EUHDNRUUXSWXUHVKRXOGRFFXU&KHFNWKHFRQGLWLRQ
RIWKHILOOKRVHV*(UHFRPPHQGVFKDQJLQJWKH
KRVHVHYHU\\HDUV
%HIRUHGLVFDUGLQJDZDVKHURUUHPRYLQJLW
IURPVHUYLFHUHPRYHWKHZDVKHUOLGWRSUHYHQW
FKLOGUHQIURPKLGLQJLQVLGH
'RQRWDWWHPSWWRUHSDLURUUHSODFHDQ\SDUWRI
WKLVDSSOLDQFHXQOHVVVSHFLILFDOO\UHFRPPHQGHGLQ
WKLV2ZQHU·V0DQXDORULQSXEOLVKHGXVHUUHSDLU
LQVWUXFWLRQVWKDW\RXXQGHUVWDQGDQGKDYHWKH
VNLOOVWRFDUU\RXW
'RQRWWDPSHUZLWKFRQWUROV
5($'$1')2//2:7+,66$)(7<,1)250$7,21
&$5()8//<
6$9(7+(6(,16758&7,216

$GGLWHPV
4XLFN6WDUW*XLGH
$ERXWWKHFRQWUROSDQHO³IRUPRGHOVZLWK´SXOONQREµVWDUW
/RDG6L]H
/RRVHO\ORDGLWHPVLQWKHZDVKHUEDVNHW2YHUORDGLQJPD\QHJDWLYHO\LPSDFWZDVKSHUIRUPDQFH$GMXVWWKHORDGVL]HDFFRUGLQJO\
5HVHW
,I\RXGHFLGHWKDW\RXZDQWDKLJKHUZDWHUOHYHOPRYHWKH/RDG6L]HILUVWWR5HVHWDQGWKHQWRWKHKLJKHUZDWHUVHWWLQJ
7HPSHUDWXUH
6HOHFWWKHZDWHUWHPSHUDWXUHIRUWKHZDVKDQGULQVHF\FOHV$OZD\VIROORZIDEULFPDQXIDFWXUHU·VFDUHODEHORULQVWUXFWLRQVZKHQ
ODXQGHULQJ
2SWLRQVRQVRPHPRGHOV
)DEULF6RIWHQHUDQG3RZHU5LQVH
6HWWKLVRSWLRQZKHQDGGLQJIDEULFVRIWHQHUGXULQJWKHULQVHF\FOHRUZKHQ\RXXVHH[WUDGHWHUJHQWRUEOHDFKWRFOHDQKHDYLO\VRLOHG
LWHPV,WSURYLGHVDQHQKDQFHGULQVH
$
%
&
$GGGHWHUJHQW
$GGGLOXWHGIDEULF
VRIWHQHURQPRGHOV
ZLWKDIDEULFVRIWHQHU
GLVSHQVHU
6WHS
6WHS
6HOHFWORDGVL]HDQG
RWKHUZDVKRSWLRQV
6HOHFWZDVKF\FOH
6HOHFW237,216
6WHS
&ORVHOLG
3XOONQRE
6WHS
&RQWUROV
$
% &
'
/2$'6,=( 7(03(5$785( 237,216

*($SSOLDQFHVFRP
&RQVXPHU6XSSRUW7URXEOHVKRRWLQJ7LSV2SHUDWLQJ,QVWUXFWLRQV6DIHW\,QVWUXFWLRQV
:DVK&\FOH³&\FOH6HOHFWRU.QRE
7KHFKDUWEHORZZLOOKHOS\RXPDWFKWKHZDVKF\FOHVHWWLQJZLWK\RXULWHPV7KHFKDUWLVUDQNHGIURPJUHDWHVWWROHDVW
ZDVKLQWHQVLW\
<RXUZDVKHUPD\QRWKDYHDOOWKHVHF\FOHV&\FOHVYDU\E\PRGHO
:KLWHV)RUKHDY\WROLJKWO\VRLOHGFRWWRQVKRXVHKROGOLQHQVZRUNDQGSOD\LWHPV
5HJXODU:DVK)DVW6SLQ
&RORUV)RUQRQFRORUIDVWFRWWRQVDQGEOHQGVDQGLWHPVWKDWDUHODEHOHGFROGZDVK
5HJXODU:DVK)DVW6SLQ
3HUPDQHQW3UHVV)RUZULQNOHIUHHDQGSHUPDQHQWSUHVVLWHPVDQGNQLWV
3XOVHG:DVK)DVW6SLQ
5LQVH6RDN)RUULQVLQJFKORULQHSHUVSLUDWLRQVWDLQVHWFRXWRILWHPV)ROORZHGE\'UDLQ)DVW6SLQ
'UDLQ6SLQ)RUGUDLQLQJWKHWXEDQGVSLQQLQJZDWHURXWRIWKHFORWKHV)DVW6SLQ
'
/LTXLG%OHDFK)XQQHO
7KHZDWHUILOOGLOXWHVOLTXLGFKORULQHEOHDFKDVWKHZDVKHUILOOVIRUWKHZDVKF\FOH
&KHFNFORWKLQJFDUHODEHOVIRUVSHFLDOLQVWUXFWLRQV
0HDVXUHOLTXLGEOHDFKFDUHIXOO\IROORZLQJLQVWUXFWLRQVRQWKHERWWOH
1HYHUSRXUXQGLOXWHGOLTXLGFKORULQHEOHDFKGLUHFWO\RQWRFORWKHVRULQWRWKHZDVK
EDVNHW
'RQRWSRXUSRZGHUHGEOHDFKLQWREOHDFKIXQQHO
%HIRUHVWDUWLQJWKHZDVKHUSRXUPHDVXUHGDPRXQWRIEOHDFKGLUHFWO\LQWREOHDFKIXQQHO
$YRLGVSODVKLQJRURYHUILOOLQJGLVSHQVHU,I\RXSUHIHUWRXVHSRZGHUHGEOHDFKDGGLWLQWR
WKHZDVKEDVNHWZLWK\RXUGHWHUJHQW
'RQRWPL[FKORULQHEOHDFKZLWKDPPRQLDRUDFLGVVXFKDVYLQHJDUDQGRUUXVW
UHPRYHU0L[LQJFDQSURGXFHDWR[LFJDVZKLFKPD\FDXVHGHDWK
)$4
4:KDWLVWKHGLIIHUHQFHEHWZHHQ+HDY\DQG/LJKWVHWWLQJV"
$)RU:KLWHVDQG&RORUVWKHZDVKDJLWDWLRQWLPHLVLQFUHDVHGE\PLQXWHVDQGIRU3HUPDQHQW3UHVVE\PLQXWHV7LPHVDUH
DSSUR[LPDWH
4:KLFKF\FOHLVEHVWIRUKHDYLO\VRLOHGLWHPV"
$:KLWHVRU&RORUVF\FOHVKDYHWKHJUHDWHVWZDVKLQWHQVLW\7KLVF\FOHSURYLGHVWKHEHVWRYHUDOOFOHDQLQJ3HUPDQHQW3UHVV
VKRXOGEHXVHGIRUZULQNOHIUHHDQGSHUPDQHQWSUHVVLWHPV
4+RZFDQ,UHGXFHOLQWLQJ"
$6RUWZDVKORDGVE\IDEULFW\SHDQGZKHWKHUWKH\FROOHFWOLQWYHOYHWHHQFRUGXUR\RUSURGXFHOLQWWHUU\FORWKFKHQLOOH:DVK
VPDOOORDGVIRUDVKRUWHUDPRXQWRIWLPH
4+RZPXFKGHWHUJHQWGR,XVH"
$)RUEHVWSHUIRUPDQFHDOZD\VIROORZWKHGHWHUJHQWPDQXIDFWXUHU·VLQVWUXFWLRQVRQXVDJH0DQ\GHWHUJHQWVDUHFRQFHQWUDWHG
VRFRQVXOWWKHSURGXFWODEHODQGIROORZWKHFOHDUO\PDUNHGOLQHVRQWKHGHWHUJHQWPHDVXULQJFXSV([FHVVLYHGHWHUJHQWFDQ
QHJDWLYHO\LPSDFWWKHZDVKSHUIRUPDQFH
4:K\GRHVWKHUHVHHPWREHOHVVULQVHZDWHUXVHGWKDQLQP\SUHYLRXVZDVKHU"
$7KHZDWHUOHYHOIRUHDFKF\FOHLQFOXGLQJWKHULQVHF\FOHKDVEHHQUHGXFHGWRFRPSO\ZLWKIHGHUDOHQHUJ\DQGZDWHU
UHJXODWLRQV<RXUQHZ*(ZDVKHULVGHVLJQHGWRDFFRPPRGDWHWKHVHUHGXFHGZDWHUOHYHOVDQGWRZDVKDQGULQVHSURSHUO\ZLWK
WKHTXDQWLW\RIZDWHUDGGHGIRUHDFKVHOHFWHGF\FOH
4+RZGRHVWKHVHOHFWLRQRI3RZHU5LQVHRU)DEULF6RIWHQHUDIIHFWZDWHUXVDJHRIP\ZDVKHU"
$6HOHFWLQJWKH3RZHU5LQVHRU)DEULF6RIWHQHUIHDWXUHZLOOLQFUHDVHWKHDPRXQWRIZDWHUXVHGE\\RXUZDVKHUGXULQJWKHULQVH
F\FOH7KHDGGHGZDWHUDVVLVWVLQWKHSURSHUGLOXWLRQRIIDEULFVRIWHQHU7KHTXDQWLW\RIZDWHUXVHGLQWKLVF\FOHLVFRPSDUDEOHWR
WKHDPRXQWXVHGLQWKHLQLWLDOILOO

6HSDUDWHIRUFOHDQLQJ
2SHUDWLQJ,QVWUXFWLRQV 6DIHW\,QVWUXFWLRQV&RQVXPHU6XSSRUW 7URXEOHVKRRWLQJ7LSV
$ERXWZDVKHUIHDWXUHV
&OHDQLQJWKH)DEULF6RIWHQHU'LVSHQVHURQVRPHPRGHOV
5HPRYHWKHGLVSHQVHUIURPWKHWRSRIWKHDJLWDWRU
6HSDUDWHWKHGLVSHQVHUFXSIURPWKHFRYHUE\JUDVSLQJWKHWRSDQGSXVKLQJGRZQRQWKH
LQVLGHRIWKHFXSZLWK\RXUILQJHUV'LVSHQVHUFXSZLOOSRSIUHHIURPWKHFRYHU
7RFOHDQWKHGLVSHQVHUVRDNERWKWKHGLVSHQVHUFXSDQGWKHGLVSHQVHUFRYHULQWKH
IROORZLQJVROXWLRQ
86JDOORQOLWHUVZDUPZDWHU
FXSPOKHDY\GXW\OLTXLGGHWHUJHQW
FXSPOEOHDFK
,IQHFHVVDU\ORRVHQEXLOGXSZLWKDFOHDQVRIWFORWKDIWHUVRDNLQJ'RQRWXVHDVWLIIEUXVK
\RXPD\URXJKHQWKHVXUIDFHRIWKHGLVSHQVHU
5LQVHDQGUHDVVHPEOHGLVSHQVHU3ODFHGLVSHQVHUEDFNRQWKHDJLWDWRU
)DEULF6RIWHQHU'LVSHQVHURQVRPHPRGHOV
7KHIDEULFVRIWHQHUGLVSHQVHUDXWRPDWLFDOO\
UHOHDVHVOLTXLGIDEULFVRIWHQHU6HWWLQJWKH
NQREHQVXUHVWKDWLWGLVSHQVHVDWWKHSURSHU
WLPH
'RQRWVWRSWKHZDVKHURUUDLVHWKHOLG
GXULQJWKHILUVWVSLQ7KLVZLOOFDXVHWKH
GLVSHQVHUWRHPSW\WRRVRRQ
7RXVHIROORZWKHVHVWHSV
0DNHVXUHGLVSHQVHULVVHFXUHO\DWWDFKHG
WRDJLWDWRU
8VHRQO\GLOXWHGOLTXLGIDEULFVRIWHQHU
3RXULQWRGLVSHQVHUXVLQJDPRXQW
UHFRPPHQGHGRQSDFNDJH
1HYHUSRXUIDEULFVRIWHQHUGLUHFWO\RQLWHPV
,WPD\VWDLQWKHP
$GGZDWHUWRGLVSHQVHUXQWLOLWUHDFKHV
WKHPD[LPXPILOOOLQH
6HOHFW)DEULF6RIWHQHUVHWWLQJNQREWR
DFWLYDWHWKHF\FOH
1RWH)DEULFVRIWHQHUZLOOQRWGLVSHQVHLIWKH
NQRELVLQWKH´2))µSRVLWLRQ
'RQRWSRXUDQ\WKLQJLQWRWKH
DJLWDWRULIWKHDJLWDWRUFDSRU
GLVSHQVHULVUHPRYHG
7KH$JLWDWRU&DSRQVRPHPRGHOV
7KHDJLWDWRUFDSILWVLQWRWKHWRSRIWKH
DJLWDWRU,ILWDFFLGHQWDOO\FRPHVRIIVLPSO\
SXWLWEDFNRQ
OPTIONS
OFF
FABRIC SOFTENER
and/or POWER RINSE
Set when adding

&RQVXPHU6XSSRUW7URXEOHVKRRWLQJ7LSV2SHUDWLQJ,QVWUXFWLRQV6DIHW\,QVWUXFWLRQV
6RUWLQJ:DVK/RDGV
6RUWE\FRORUZKLWHVOLJKWVFRORUVVRLOOHYHOIDEULF
W\SHVWXUG\FRWWRQVHDV\FDUHGHOLFDWHVDQG
ZKHWKHUWKHIDEULFSURGXFHVOLQWWHUU\FORWKFKHQLOOH
RUFROOHFWVOLQWYHOYHWHHQFRUGXUR\
3URSHU8VHRI'HWHUJHQW
/RDGLQJWKH:DVKHU
/RDGGU\LWHPVORRVHO\LQWKHZDVKHUEDVNHW:KHQ
ORDGLQJZHWLWHPVPDNHVXUH\RXVHWWKHORDGZDWHU
OHYHOKLJKHQRXJKWRDOORZWKHLWHPVWRPRYHIUHHO\
:DWHUOHYHOVKRXOGMXVWFRYHUWKHLWHPV7RDGGLWHPV
DIWHUZDVKHUKDVVWDUWHGOLIWWKHOLGDQGVXEPHUJH
DGGLWLRQDOLWHPVQH[WWRWKHDJLWDWRU
'RQRWZUDSORQJLWHPVOLNHVKHHWVRUSDQWVDURXQG
WKHDJLWDWRU
'RQRWZDVKIDEULFVFRQWDLQLQJIODPPDEOH
PDWHULDOVZD[HVFOHDQLQJIOXLGVHWF
:DVKHUZLOOQRWDJLWDWHRUVSLQZLWKWKHOLGXS
KRZHYHUWKHWLPHUZLOOFRQWLQXHWRUXQ
:DVK%DVNHW/HDYHWKHOLGRSHQDIWHUZDVKLQJWR
DOORZPRLVWXUHWRHYDSRUDWH,I\RXZDQWWRFOHDQWKH
EDVNHWXVHDFOHDQVRIWFORWKGDPSHQHGZLWKOLTXLG
GHWHUJHQWWKHQULQVH'RQRWXVHKDUVKRUJULWW\
FOHDQHUV
)LOO+RVHV*(UHFRPPHQGVFKDQJLQJWKHKRVHVHYHU\
\HDUV
([WHULRU,PPHGLDWHO\ZLSHRIIDQ\VSLOOV:LSHZLWK
GDPSFORWK7U\QRWWRKLWVXUIDFHZLWKVKDUSREMHFWV
0RYLQJDQG6WRUDJH$VNWKHVHUYLFHWHFKQLFLDQWR
UHPRYHZDWHUIURPGUDLQSXPSDQGKRVHV6HHWKH
,QVWDOODWLRQ,QVWUXFWLRQVSDFNHGZLWKSURGXFWIRU
LQIRUPDWLRQRQKRZWRUHLQVWDOOWKHVKLSSLQJURGWR
NHHSWKHWXEVWDWLRQDU\ZKHQPRYLQJWKHZDVKHU)RU
PRUHLQIRUPDWLRQYLVLW*($SSOLDQFHVFRPRUFDOO
*(&$5(6'RQRWVWRUHWKHZDVKHU
ZKHUHLWZLOOEHH[SRVHGWRWKHZHDWKHU
/RQJ9DFDWLRQV%HVXUHZDWHUVXSSO\LVVKXWRIIDW
IDXFHWV'UDLQDOOZDWHUIURPKRVHVLIZHDWKHUZLOOEH
EHORZIUHH]LQJ
&DUHDQGFOHDQLQJRIWKHZDVKHU
$GGGHWHUJHQWEHIRUHDGGLQJLWHPVVRWKDWWKH
GHWHUJHQWFDQZRUNHIIHFWLYHO\8VLQJWRROLWWOHRU
WRRPXFKGHWHUJHQWLVDFRPPRQFDXVHRIODXQGU\
SUREOHPV
)RUVSRWVDSSO\SUHWUHDWPHQWWRLWHPVDV
UHFRPPHQGHGRQWKHSURGXFWODEHO$SSOLFDWLRQ
VKRXOGEHPDGHLQWKHEDVNHWWRSUHYHQWRYHUVSUD\
ZKLFKPD\FDXVHWKHFRORULQJRQWKHOLGRUJUDSKLFV
WRIDGH
<RXFDQXVHOHVVGHWHUJHQWLI\RXKDYHVRIWZDWHUD
VPDOOHUORDGRUDOLJKWO\VRLOHGORDG
:KHQXVLQJKLJKHIILFLHQF\RUFRQFHQWUDWHG
GHWHUJHQWVFRQVXOWWKHSURGXFWODEHOWRGHWHUPLQH
DPRXQWUHTXLUHGIRURSWLPXPSHUIRUPDQFH
([FHVVLYHGHWHUJHQWZLOOQHJDWLYHO\LPSDFWZDVK
SHUIRUPDQFH
/RDGLQJDQGXVLQJWKHZDVKHU
*($SSOLDQFHVFRP
$OZD\VIROORZIDEULFPDQXIDFWXUHU·VFDUHODEHOZKHQODXQGHULQJ

7URXEOHVKRRWLQJ7LSV
6DYHWLPHDQGPRQH\5HYLHZWKHFKDUWVRQWKHIROORZLQJSDJHV
RUYLVLW*($SSOLDQFHVFRP<RXPD\QRWQHHGWRFDOOIRUVHUYLFH
%HIRUH\RXFDOOIRUVHUYLFH«
2SHUDWLQJ,QVWUXFWLRQV 6DIHW\,QVWUXFWLRQV&RQVXPHU6XSSRUW 7URXEOHVKRRWLQJ7LSV
:$7(5 3RVVLEOH&DXVHV :KDW7R'R
7RRPDQ\VXGV 7RRPXFKGHWHUJHQW 0HDVXUH\RXUGHWHUJHQWFDUHIXOO\8VHOHVVVRDSLI\RXKDYH
VRIWZDWHUDVPDOOHUORDGRUDOLJKWO\VRLOHGORDG
7\SHRIGHWHUJHQW 6ZLWFKWRDORZHUVXGVLQJGHWHUJHQWEUDQGDQGIROORZ
LQVWUXFWLRQVRQSDFNDJH
6RIWZDWHU 7U\OHVVGHWHUJHQW
:DWHUOHDNV 8VLQJWRRPXFKGHWHUJHQW 8VHOHVVGHWHUJHQW8VHOHVVVRDSLI\RXKDYHVRIWZDWHU
LQZDVKHU DVPDOOHUORDGRUDOLJKWO\VRLOHGORDG
)LOOKRVHVRUGUDLQKRVHLV 0DNHVXUHKRVHFRQQHFWLRQVDUHWLJKWDWIDXFHWVDQG
LPSURSHUO\FRQQHFWHG UXEEHUZDVKHUVDUHLQVWDOOHG0DNHVXUHHQGRIGUDLQKRVH
LVFRUUHFWO\LQVHUWHGLQDQGVHFXUHGWRGUDLQIDFLOLW\
+RXVHKROGGUDLQPD\ &KHFNKRXVHKROGSOXPELQJ<RXPD\QHHGWRFDOO
EHFORJJHG DSOXPEHU
'UDLQKRVHORRVH 0DNHVXUHGUDLQKRVHLVIXOO\VHDWHGLQEDFNRIZDVKHUDQG
WKDWWKHWZRUHWDLQLQJVFUHZVDUHIXOO\VHDWHG
'UDLQKRVHUXEVRQZDOO 0DNHVXUHGUDLQKRVHGRHVQRWPDNHFRQWDFWZLWKWKHZDOO
0D\FDXVHH[FHVVLYHZHDURQWKHKRVH
&RQVWDQWZDWHUSUHVVXUH 7LJKWHQKRVHVDWWKHIDXFHWVDQGWXUQWKHZDWHURIIDIWHU
WRWKHILOOKRVHVDWWKH HDFKXVH
ZDWHUVRXUFH
&KHFNFRQGLWLRQRIWKHILOOKRVHVWKH\VKRXOGEHUHSODFHG
HYHU\\HDUV
:DWHUWHPSHUDWXUH &RROHUZDWHUWHPSHUDWXUHV 1HZODXQGU\GHWHUJHQWVKDYHEHHQIRUPXODWHGWRZRUN
VHHPVLQFRUUHFW SURYLGHLPSURYHGHQHUJ\ ZLWKFRROHUZDWHUWHPSHUDWXUHVZLWKRXWDIIHFWLQJZDVK
HIILFLHQF\ SHUIRUPDQFH
:DWHUVXSSO\LVWXUQHGRII 7XUQERWKKRWDQGFROGIDXFHWVIXOO\RQDQGPDNHVXUH
RULPSURSHUO\FRQQHFWHG KRVHVDUHFRQQHFWHGWRFRUUHFWIDXFHWV
:DWHUYDOYHVFUHHQVDUH 7XUQRIIWKHZDWHUVRXUFHDQGUHPRYHWKHZDWHUFRQQHFWLRQ
VWRSSHGXS KRVHVIURPWKHXSSHUEDFNRIWKHZDVKHU8VHDEUXVKRU
WRRWKSLFNWRFOHDQWKHVFUHHQVLQWKHPDFKLQH5HFRQQHFW
WKHKRVHVDQGWXUQWKHZDWHUEDFNRQ
+RXVHZDWHUKHDWHULV 0DNHVXUHKRXVHZDWHUKHDWHULVGHOLYHULQJZDWHUDW
QRWVHWSURSHUO\ )²)&²&
:DWHUSXPSHGRXWEHIRUH /LGOLIWHGRUF\FOHZDVSXWLQ 5HVHWF\FOH
F\FOHLVFRPSOHWH SDXVHIRURYHUKRXUV
:DWHUZRQ·WGUDLQ 'UDLQKRVHLVNLQNHGRU 6WUDLJKWHQGUDLQKRVHDQGPDNHVXUHZDVKHULVQRW
LPSURSHUO\FRQQHFWHG VLWWLQJRQLW
7RSRIGUDLQRXWOHWVKRXOGEHOHVVWKDQIWP
DERYHIORRU
:DVKHUSDXVHVGXULQJ 7KLVLVQRUPDO
7KLVLVQRUPDO7KHZDVKHUDOWHUQDWHVEHWZHHQDJLWDWHDQG
ZDVKF\FOH VRDNGXULQJVRPHZDVKF\FOHVWRJHW\RXUFORWKHVFOHDQHU
ZLWKOHVVZHDU
:DVKHUSDXVHVGXULQJ 7KLVLVQRUPDO 7KHZDVKHUPD\SDXVHGXULQJWKHVSLQF\FOHWRUHPRYH
VSLQF\FOH VRDS\ZDWHUPRUHHIILFLHQWO\

&RQVXPHU6XSSRUW7URXEOHVKRRWLQJ7LSV2SHUDWLQJ,QVWUXFWLRQV6DIHW\,QVWUXFWLRQV
23(5$7,21 3RVVLEOH&DXVHV :KDW7R'R
:DVKHUZRQ·WRSHUDWH :DVKHULVXQSOXJJHG 0DNHVXUHFRUGLVSOXJJHGVHFXUHO\LQWRDZRUNLQJRXWOHW
:DWHUVXSSO\LVWXUQHGRII 7XUQERWKKRWDQGFROGIDXFHWVIXOO\RQ
&RQWUROVDUHQRWVHWSURSHUO\ &KHFNFRQWUROV
/LGLVRSHQ³VDIHW\IHDWXUH &ORVHOLGDQGUHVHWF\FOHWRWKHEHJLQQLQJLIQHFHVVDU\
SUHYHQWVDJLWDWLRQDQG
VSLQQLQJZKHQOLGLVXS
&LUFXLWEUHDNHUIXVHLV &KHFNKRXVHFLUFXLWEUHDNHUVIXVHV5HSODFHIXVHVRU
WULSSHGEORZQ UHVHWEUHDNHU:DVKHUVKRXOGKDYHVHSDUDWHRXWOHW
7LPHUNQREQRWSXOOHG 3XOOWLPHUNQRE
/LGPDJQHWPLVVLQJ &DOOIRUVHUYLFH
0RYHPHQWLQVLGHPDFKLQH 6KLIWLQJPHFKDQLVPLV :KHQWKHPDFKLQHLVPDQXDOO\WXUQHGRIIWKHVKLIWHUZLOO
ZKHQVKXWRII GLVHQJDJLQJWKHPRWRU GLVHQJDJHWKHPRWRUEHIRUHFRPSOHWHO\VKXWWLQJGRZQ
,IOLGLVUDLVHGEHIRUHWKHPRWRULVGLVHQJDJHGWKHSURFHVVZLOO
VWRSDQGZLOOUHVXPHZKHQOLGLVFORVHG
3(5)250$1&( 3RVVLEOH&DXVHV :KDW7R'R
&ORWKHVWRRZHW ,QFRUUHFWVSLQF\FOH 0DNHVXUHWKHVSLQF\FOHVHOHFWHGPDWFKHVWKHORDG\RXDUH
VHOHFWHG ZDVKLQJ6RPHIDEULFVZLOOIHHOZHWWHUZKHQULQVHGZLWKFROGZDWHU
&RORUHGVSRWV ,QFRUUHFWXVHRIIDEULF &KHFNIDEULFVRIWHQHUSDFNDJHIRULQVWUXFWLRQVDQGIROORZ
VRIWHQHU GLUHFWLRQVIRUXVLQJGLVSHQVHU
0DNHVXUH\RXKDYHVHOHFWHGWKH)DEULF6RIWHQHURSWLRQ
3UHWUHDWVWDLQDQGUHZDVK
'\HWUDQVIHU 6RUWZKLWHVRUOLJKWO\FRORUHGLWHPVIURPGDUNFRORUV
*UD\HGRU\HOORZHG 1RWHQRXJKGHWHUJHQW 8VHPRUHGHWHUJHQWHVSHFLDOO\ZLWKODUJHUORDGV
FORWKHV %HVXUHWRIROORZGHWHUJHQWPDQXIDFWXUHU·VGLUHFWLRQV
+DUGZDWHU 8VHDZDWHUFRQGLWLRQHUOLNH&DOJRQEUDQGRULQVWDOO
DZDWHUVRIWHQHU
:DWHULVQRWKRWHQRXJK 0DNHVXUHZDWHUKHDWHULVGHOLYHULQJZDWHUDW
)²)&²&
:DVKHULVRYHUORDGHG 6HOHFWORDGVL]HWRPDWFKFORWKHVORDG
'HWHUJHQWLVQRW $GGGHWHUJHQWEHIRUH\RXORDGLWHPV
GLVVROYLQJ
'\HWUDQVIHU 6RUWFORWKHVE\FRORU,IIDEULFODEHOVWDWHVZDVKVHSDUDWHO\
XQVWDEOHG\HVPD\EHLQGLFDWHG
/LQWRUUHVLGXHRQ &ORWKHVDUHDLURUOLQHGULHG ,I\RXGRQRWGU\\RXUFORWKHVZLWKDFORWKHVGU\HU\RXU
FORWKHV FORWKHVPD\UHWDLQPRUHOLQW
,QFRUUHFWVRUWLQJ 6HSDUDWHOLQWSURGXFHUVIURPOLQWFROOHFWRUV
:DVKLQJWRRORQJ :DVKVPDOOORDGVIRUDVKRUWHUWLPHWKDQODUJHUORDGV
'HWHUJHQWQRWGLVVROYLQJ $GGGHWHUJHQWEHIRUH\RXORDGLWHPV
7U\DOLTXLGGHWHUJHQW
8VHZDUPHUZDWHUWHPSHUDWXUH
2YHUORDGLQJ /RDGFORWKHVORRVHO\LQWKHZDVKHUEDVNHW$GMXVWORDGVL]H
EDVHGRQLWHPVVL]HDQGPDWHULDOV
0DNHVXUHORDGVL]HVHOHFWHGPDWFKHVFORWKHVORDGVL]H
,QFRUUHFWXVHRIIDEULF &KHFNIDEULFVRIWHQHUSDFNDJHIRULQVWUXFWLRQV
VRIWHQHU DQGIROORZGLUHFWLRQVIRUXVLQJGLVSHQVHU
0DNHVXUH\RXKDYHVHOHFWHGWKH)DEULF6RIWHQHURSWLRQ
*($SSOLDQFHVFRP

3(5)250$1&(FRQW 3RVVLEOH&DXVHV :KDW7R'R
3LOOLQJ 5HVXOWRIQRUPDOZHDURQ :KLOHWKLVLVQRWFDXVHGE\WKHZDVKHU\RXFDQVORZWKH
SRO\FRWWRQEOHQGVDQG SLOOLQJSURFHVVE\ZDVKLQJJDUPHQWVLQVLGHRXW
IX]]\IDEULFV
6QDJVKROHVWHDUVULSV 3LQVVQDSVKRRNVVKDUS )DVWHQVQDSVKRRNVEXWWRQVDQG]LSSHUV
RUH[FHVVLYHZHDU EXWWRQVEHOWEXFNOHV
5HPRYHORRVHLWHPVOLNHSLQVREMHFWVLQSRFNHWVDQG
]LSSHUV
DQGVKDUSREMHFWV
VKDUSEXWWRQV
OHIWLQSRFNHWV
7XUQNQLWVZKLFKVQDJHDVLO\LQVLGHRXW
8QGLOXWHGFKORULQHEOHDFK &KHFNEOHDFKSDFNDJHLQVWUXFWLRQVIRUSURSHUDPRXQW
1HYHUDGGXQGLOXWHGEOHDFKWRZDVKRUDOORZFORWKHVWR
FRPHLQFRQWDFWZLWKXQGLOXWHGEOHDFK
&KHPLFDOVOLNHKDLUEOHDFKRU 5LQVHLWHPVWKDWPD\KDYHFKHPLFDOVRQWKHPEHIRUH
G\HSHUPDQHQWZDYHVROXWLRQ ZDVKLQJ
:ULQNOLQJ ,PSURSHUVRUWLQJ $YRLGPL[LQJKHDY\LWHPVOLNHZRUNFORWKHVZLWKOLJKWLWHPV
OLNHEORXVHV
7U\DIDEULFVRIWHQHU
2YHUORDGLQJRULQFRUUHFW /RDG\RXUZDVKHUVRFORWKHVKDYHHQRXJKURRPWRPRYH
ZDWHUOHYHO IUHHO\ZLWKZDWHUFRYHULQJDOORIWKHFORWKHV
,QFRUUHFWZDVKDQG 0DWFK&\FOHVHOHFWLRQWRWKHW\SHRIIDEULF\RXDUHZDVKLQJ
GU\F\FOHV HVSHFLDOO\IRUHDV\FDUHORDGV
5HSHDWHGZDVKLQJLQ :DVKLQZDUPRUFROGZDWHU
ZDWHUWKDWLVWRRKRW
6281'6 3RVVLEOH&DXVHV 5HDVRQ
´0HWDOOLFFOLFNLQJµ 6KLIWHUPHFKDQLVPLV 7KHGULYHV\VWHPZLOOHQJDJHDWWKHVWDUWRIDJLWDWHDQG
HQJDJLQJRUGLVHQJDJLQJ GLVHQJDJHZKHQDJLWDWHLVFRPSOHWH7KLVRFFXUVPXOWLSOH
WLPHVGXULQJWKHZDVK
%DFNDQGIRUWK´VZRRVKµ (OHFWULFPRWRUUHYHUVLQJ 7KLVPDFKLQHKDVDGULYHV\VWHPWKDWGRHVQ·WXVHJHDUV
RUOLJKW´FOLFNLQJµVRXQG GLUHFWLRQ 7KLVVRXQGLVWKHPRWRUURWDWLQJEDFNDQGIRUWKWRFOHDQ
GXULQJDJLWDWH \RXUODXQGU\
´&OLFNµZKHQZDWHU 5HOD\VZLWFK 7KHUHOD\PDNHVDFOLFNVRXQGZKHQDFWLYDWHG7KHZDWHU
VWRSVILOOLQJ OHYHODFWLYDWHVWKHUHOD\DQGVWRSVILOOLQJ
´&OLFNLQJµEHKLQG&RQWURO $XWRPDWLF7HPSHUDWXUH 7ZRYDOYHVPL[FROGDQGKRWZDWHU7KH´FOLFNLQJµLVZKHQHLWKHU
3DQHOGXULQJILOO &RQWURO9DOYH YDOYHWXUQVRQRURIIWRUDLVHRUORZHUWKHILOOZDWHUWHPSHUDWXUH
:DWHUIORZFKDQJHV $XWRPDWLF7HPSHUDWXUH 7ZRYDOYHVPL[FROGDQGKRWZDWHU7KHIORZFKDQJHVZKHQHLWKHU
GXULQJILOO &RQWURO9DOYH YDOYHWXUQVRQRURIIWRUDLVHRUORZHUWKHILOOZDWHUWHPSHUDWXUH
0RWRU´ZKLQLQJXSµRU 0RWRUUDPSLQJXSGRZQ 7KHPRWRUZLOOVSHHGXSLQFUHPHQWDOO\GXULQJWKHVSLQF\FOH
´FRDVWLQJGRZQµLQVSLQ GXULQJVSLQF\FOH :KHQVSLQLVFRPSOHWHLWZLOOFRDVWXQWLOLWVWRSV
´+XPPLQJµ :DWHUGUDLQSXPS 7KHGUDLQSXPSZLOOPDNHDKXPPLQJVRXQGZKHQSXPSLQJ
RXWZDWHUDIWHUDJLWDWLRQVWRSVDQGFRQWLQXHXQWLOVSLQLV
FRPSOHWH
´*XUJOLQJµ :DWHUGUDLQSXPS :KHQWKHSXPSVWDUWVGUDZLQJLQDLU,WVWDUWVWRJXUJOH
7KHZDVKHUVKRXOGWKHQEHJLQVSLQQLQJDQGWKHVRXQGZLOO
FRQWLQXHXQWLOLWLVGRQHVSLQQLQJ
:DVKHULVQRLV\ :DVKHULVXQHYHQ 7ROHYHOWKHIURQWRIWKHZDVKHUDGMXVWWKHIURQWOHYHOLQJOHJV
E\URWDWLQJWKHLQGLYLGXDOOHJLQWKHSURSHUGLUHFWLRQIRUXS
RUGRZQ7ROHYHOWKHEDFNRIWKHZDVKHUOLIWWKHEDFNRIWKH
PDFKLQHµFPDQGVHWGRZQ
6KLSSLQJURGLVVWLOODVVHPEOHG 7RUHPRYHWKHVKLSSLQJURGIURPWKHZDVKHUSXOOWKH\HOORZ
LQWKHXQLW WDJDQGUHPRYHWKHDWWDFKHGURGIURPWKHERWWRPULJKWKDQG
VLGHRIWKHZDVKHU
2SHUDWLQJ,QVWUXFWLRQV 6DIHW\,QVWUXFWLRQV&RQVXPHU6XSSRUW 7URXEOHVKRRWLQJ7LSV
%HIRUH\RXFDOOIRUVHUYLFH«
7URXEOHVKRRWLQJ7LSV

&RQVXPHU6XSSRUW7URXEOHVKRRWLQJ7LSV2SHUDWLQJ,QVWUXFWLRQV6DIHW\,QVWUXFWLRQV
$OOZDUUDQW\VHUYLFHSURYLGHGE\RXU)DFWRU\6HUYLFH&HQWHUV
RUDQDXWKRUL]HG&XVWRPHU&DUH
WHFKQLFLDQ7RVFKHGXOHVHUYLFH
RQOLQHYLVLWXVDW*($SSOLDQFHVFRPRUFDOO*(&$5(6
3OHDVHKDYHVHULDOQXPEHUDQGPRGHOQXPEHU
DYDLODEOHZKHQFDOOLQJIRUVHUYLFH
)RU7KH3HULRG2I :H:LOO5HSODFH
2QH<HDU $Q\IDFWRU\VSHFLILHGSDUWRIWKHZDVKHUZKLFKIDLOVGXHWRDGHIHFWLQPDWHULDOVRUZRUNPDQVKLS
)URPWKHGDWHRIWKH 'XULQJWKLVOLPLWHGRQH\HDUZDUUDQW\ZHZLOODOVRSURYLGHIUHHRIFKDUJHDOOODERUDQGUHODWHG
RULJLQDOSXUFKDVH VHUYLFHWRUHSODFHWKHGHIHFWLYHSDUW
7KLVZDUUDQW\LVH[WHQGHGWRWKHRULJLQDOSXUFKDVHUDQGDQ\VXFFHHGLQJRZQHUIRUSURGXFWVSXUFKDVHGIRUKRPHXVHZLWKLQWKH
86$,IWKHSURGXFWLVORFDWHGLQDQDUHDZKHUHVHUYLFHE\D*($XWKRUL]HG6HUYLFHULVQRWDYDLODEOH\RXPD\EHUHVSRQVLEOHIRUD
WULSFKDUJHRU\RXPD\EHUHTXLUHGWREULQJWKHSURGXFWWRDQ$XWKRUL]HG*(6HUYLFHORFDWLRQ,Q$ODVNDWKHZDUUDQW\H[FOXGHVWKH
FRVWRIVKLSSLQJRUVHUYLFHFDOOVWR\RXUKRPH
,I\RXQHHGWRRUGHUUHSODFHPHQWSDUWVZHUHFRPPHQGWKDW\RXRQO\XVH*(IDFWRU\VSHFLILHGSDUWV7KHVHSDUWVDUHGHVLJQHGWR
ZRUNZLWK\RXUDSSOLDQFHDQGDUHPDQXIDFWXUHGDQGWHVWHGWRPHHW*(VSHFLILFDWLRQV
6RPHVWDWHVGRQRWDOORZWKHH[FOXVLRQRUOLPLWDWLRQRILQFLGHQWDORUFRQVHTXHQWLDOGDPDJHV7KLVZDUUDQW\JLYHV\RXVSHFLILFOHJDO
ULJKWVDQG\RXPD\DOVRKDYHRWKHUULJKWVZKLFKYDU\IURPVWDWHWRVWDWH7RNQRZZKDW\RXUOHJDOULJKWVDUHFRQVXOW\RXUORFDO
RUVWDWHFRQVXPHUDIIDLUVRIILFHRU\RXUVWDWH·V$WWRUQH\*HQHUDO
:DUUDQWRU*HQHUDO(OHFWULF&RPSDQ\/RXLVYLOOH.<
6HUYLFHWULSVWR\RXUKRPHWRWHDFK\RXKRZWRXVHWKH
SURGXFW
,PSURSHULQVWDOODWLRQGHOLYHU\RUPDLQWHQDQFH
)DLOXUHRIWKHSURGXFWLILWLVDEXVHGPLVXVHGRUXVHGIRU
RWKHUWKDQWKHLQWHQGHGSXUSRVHRUXVHGFRPPHUFLDOO\
5HSODFHPHQWRIKRXVHIXVHVRUUHVHWWLQJRIFLUFXLW
EUHDNHUV
3URGXFWVZKLFKDUHQRWGHIHFWLYHRUEURNHQRUZKLFKDUH
ZRUNLQJDVGHVFULEHGLQWKH2ZQHU·V0DQXDO
'DPDJHWRWKHSURGXFWFDXVHGE\DFFLGHQWILUHIORRGVRU
DFWVRI*RG
,QFLGHQWDORUFRQVHTXHQWLDOGDPDJHFDXVHGE\SRVVLEOH
GHIHFWVZLWKWKLVDSSOLDQFH
'HIHFWVRUGDPDJHGXHWRRSHUDWLRQLQIUHH]LQJ
WHPSHUDWXUHV
'DPDJHFDXVHGDIWHUGHOLYHU\
3URGXFWQRWDFFHVVLEOHWRSURYLGHUHTXLUHGVHUYLFH
:KDW,V1RW&RYHUHG
6WDSOH\RXUUHFHLSWKHUH
3URRIRIWKHRULJLQDOSXUFKDVH
GDWHLVQHHGHGWRREWDLQVHUYLFH
XQGHUWKHZDUUDQW\
*(:DVKHU:DUUDQW\
(;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG
:DUUDQW\$Q\LPSOLHGZDUUDQWLHVLQFOXGLQJWKHLPSOLHGZDUUDQWLHVRIPHUFKDQWDELOLW\RUILWQHVVIRUDSDUWLFXODU
SXUSRVHDUHOLPLWHGWRRQH\HDURUWKHVKRUWHVWSHULRGDOORZHGE\ODZ

3ULQWHGLQWKH8QLWHG6WDWHV
&RQVXPHU6XSSRUW
&RQWDFW8V
*($SSOLDQFHVFRP
,I\RXDUHQRWVDWLVILHGZLWKWKHVHUYLFH\RXUHFHLYHIURP*(FRQWDFWXVRQRXU:HEVLWHZLWKDOOWKHGHWDLOV
LQFOXGLQJ\RXUSKRQHQXPEHURUZULWHWR *HQHUDO0DQDJHU&XVWRPHU5HODWLRQV
*($SSOLDQFHV$SSOLDQFH3DUN
/RXLVYLOOH.<
*($SSOLDQFHV:HEVLWH *($SSOLDQFHVFRP
+DYHDTXHVWLRQRUQHHGDVVLVWDQFHZLWK\RXUDSSOLDQFH"7U\WKH*($SSOLDQFHV:HEVLWHKRXUVDGD\DQ\
GD\RIWKH\HDU)RUJUHDWHUFRQYHQLHQFHDQGIDVWHUVHUYLFH\RXFDQQRZGRZQORDG2ZQHU·V0DQXDOVRUGHU
SDUWVRUHYHQVFKHGXOHVHUYLFHRQOLQH
6FKHGXOH6HUYLFH *($SSOLDQFHVFRP
([SHUW*(UHSDLUVHUYLFHLVRQO\RQHVWHSDZD\IURP\RXUGRRU*HWRQOLQHDQGVFKHGXOH\RXUVHUYLFHDW\RXU
FRQYHQLHQFHDQ\GD\RIWKH\HDU2UFDOO*(&$5(6GXULQJQRUPDOEXVLQHVVKRXUV
5HDO/LIH'HVLJQ6WXGLR *($SSOLDQFHVFRP
*(VXSSRUWVWKH8QLYHUVDO'HVLJQFRQFHSW³SURGXFWVVHUYLFHVDQGHQYLURQPHQWVWKDWFDQEHXVHGE\SHRSOH
RIDOODJHVVL]HVDQGFDSDELOLWLHV:HUHFRJQL]HWKHQHHGWRGHVLJQIRUDZLGHUDQJHRISK\VLFDODQGPHQWDO
DELOLWLHVDQGLPSDLUPHQWV)RUGHWDLOVRI*(·V8QLYHUVDO'HVLJQDSSOLFDWLRQVLQFOXGLQJNLWFKHQGHVLJQLGHDV
IRUSHRSOHZLWKGLVDELOLWLHVFKHFNRXWRXU:HEVLWHWRGD\)RUWKHKHDULQJLPSDLUHGSOHDVHFDOO7''*($&
([WHQGHG:DUUDQWLHV *($SSOLDQFHVFRP
3XUFKDVHD*(H[WHQGHGZDUUDQW\DQGOHDUQDERXWVSHFLDOGLVFRXQWVWKDWDUHDYDLODEOHZKLOH\RXUZDUUDQW\
LVVWLOOLQHIIHFW<RXFDQSXUFKDVHLWRQOLQHDQ\WLPHRUFDOOGXULQJQRUPDOEXVLQHVVKRXUV*(
&RQVXPHU+RPH6HUYLFHVZLOOVWLOOEHWKHUHDIWHU\RXUZDUUDQW\H[SLUHV
3DUWVDQG$FFHVVRULHV *($SSOLDQFHVFRP
,QGLYLGXDOVTXDOLILHGWRVHUYLFHWKHLURZQDSSOLDQFHVFDQKDYHSDUWVRUDFFHVVRULHVVHQWGLUHFWO\WRWKHLUKRPHV
9,6$0DVWHU&DUGDQG'LVFRYHUFDUGVDUHDFFHSWHG2UGHURQOLQHWRGD\KRXUVHYHU\GD\RUE\SKRQHDW
GXULQJQRUPDOEXVLQHVVKRXUV
,I\RXQHHGWRRUGHUUHSODFHPHQWSDUWVZHUHFRPPHQGWKDW\RXRQO\XVH*(IDFWRU\VSHFLILHGSDUWV7KHVH
SDUWVDUHGHVLJQHGWRZRUNZLWK\RXUDSSOLDQFHDQGDUHPDQXIDFWXUHGDQGWHVWHGWRPHHW*(VSHFLILFDWLRQV
,QVWUXFWLRQVFRQWDLQHGLQWKLVPDQXDOFRYHUSURFHGXUHVWREHSHUIRUPHGE\DQ\XVHU2WKHUVHUYLFLQJ
JHQHUDOO\VKRXOGEHUHIHUUHGWRTXDOLILHGVHUYLFHSHUVRQQHO&DXWLRQPXVWEHH[HUFLVHGVLQFHLPSURSHU
VHUYLFLQJPD\FDXVHXQVDIHRSHUDWLRQ
5HJLVWHU<RXU$SSOLDQFH *($SSOLDQFHVFRP
5HJLVWHU\RXUQHZDSSOLDQFHRQOLQH³DW\RXUFRQYHQLHQFH7LPHO\SURGXFWUHJLVWUDWLRQZLOODOORZIRU
HQKDQFHGFRPPXQLFDWLRQDQGSURPSWVHUYLFHXQGHUWKHWHUPVRI\RXUZDUUDQW\VKRXOGWKHQHHGDULVH<RX
PD\DOVRPDLOLQWKHSUHSULQWHGUHJLVWUDWLRQFDUGLQFOXGHGLQWKHSDFNLQJPDWHULDO

*($SSOLDQFHVFRP
0DQXDOGHO
SURSLHWDULR
/DYDGRUDV
*(
,QVWUXFFLRQHV
GHVHJXULGDG
,QVWUXFFLRQHVGHRSHUDFLyQ
$MXVWHVGHFRQWURO
&yPRFDUJDU\XVDU
ODODYDGRUD
&XLGDGR\OLPSLH]D
GHODODYDGRUD
)XQFLRQHV
3DQHOGHFRQWURO
&RQVHMRVSDUDODVROXFLyQ
GHSUREOHPDV
6RSRUWHDOFRQVXPLGRU
*DUDQWtD
6RSRUWHDOFRQVXPLGRU
(VFULEDHOQ~PHURGHPRGHOR
\GHVHULHDTXt
1RGHPRGHORBBBBBBBBBBBBB
1RGHVHULH BBBBBBBBBBBBBBB
3XHGHHQFRQWUDUORV
EDMRODSXHUWD
GHODODYDGRUD
*

,1)250$&,Ï1'(6(*85,'$',03257$17(
/($72'$6/$6,16758&&,21(6$17(6'(86$5
£$'9(57(1&,$
3RUVXVHJXULGDGGHEHVHJXLUODVLQGLFDFLRQHVGHHVWHPDQXDOSDUDPLQLPL]DU
HOULHVJRGHLQFHQGLRRH[SORVLyQGHVFDUJDHOpFWULFDRSDUDHYLWDUGDxRVDOD
SURSLHGDGOHVLRQHVSHUVRQDOHVRPXHUWH
6(*85,'$''(/&$/(17$'25'($*8$
(QGHWHUPLQDGDVFRQGLFLRQHVHQXQFDOHQWDGRUGHDJXDTXHQRVHKD\DXWLOL]DGRGXUDQWHXQPtQLPR
GHGRVVHPDQDVVHSXHGHSURGXFLUJDVKLGUyJHQR(OJDVKLGUyJHQRSXHGHUHVXOWDUH[SORVLYRHQ
GHWHUPLQDGDVFLUFXQVWDQFLDV
6LHODJXDFDOLHQWHQRVHKDXWLOL]DGRSRUGRVVHPDQDVRPiVSUHYHQJDODSRVLELOLGDGGHVXIULUGDxRVROHVLRQHV
DEULHQGRWRGRVORVJULIRVGHDJXDFDOLHQWH\GHMiQGRODFRUUHUGXUDQWHYDULRVPLQXWRV
5HDOLFHHVWHSURFHVRDQWHV
GHXWLOL]DUFXDOTXLHUHOHFWURGRPpVWLFRTXHVHFRQHFWHDOVLVWHPDGHDJXDFDOLHQWH
(VWHVHQFLOORSURFHGLPLHQWROH
SHUPLWLUiOLEHUDUWRGRHOJDVKLGUyJHQRDFXPXODGR'HELGRDTXHHOJDVHVLQIODPDEOHQRIXPHQLXWLOLFHQLQJXQD
OODPDRHOHFWURGRPpVWLFRGXUDQWHHOSURFHVR
,167$/$&,Ï1&255(&7$
/DODYDGRUDVHGHEHLQVWDODU\FRORFDUFRUUHFWDPHQWHGHDFXHUGRFRQODVLQVWUXFFLRQHVGHLQVWDODFLyQDQWHV
GHXWLOL]DUOD
6LQRUHFLELyODKRMDFRQLQVWUXFFLRQHVGHLQVWDODFLyQSXHGHREWHQHUXQDYLVLWDQGR
*($SSOLDQFHVFRPROODPDQGRDO*(&$5(6
=21$'(/$9$'(52
0DQWHQJDOD]RQDSRUGHEDMR\DOUHGHGRUGHVXV
HOHFWURGRPpVWLFRVOLEUHVGHPDWHULDOHVFRPEXVWLEOHV
FRPRSHOXVDSDSHOWUDSRVSURGXFWRVTXtPLFRVHWF
(VQHFHVDULRYLJLODUFRQDWHQFLyQDORVQLxRVVLXWLOL]DQ
ODODYDGRUDRVHHQFXHQWUDQHQODVSUR[LPLGDGHV
1RGHMHTXHORVQLxRVMXHJXHQVREUHpVWHXRWUR
HOHFWURGRPpVWLFRFRQpORHQVXLQWHULRU
2SHUDFLyQ 6HJXULGDG6RSRUWHDOFRQVXPLGRU 6ROXFLRQDUSUREOHPDV
,QVWDOHRDOPDFHQHODODYDGRUDHQXQOXJDUGRQGH
QRHVWpH[SXHVWDDWHPSHUDWXUDVEDMRFHURQLDODV
LQFOHPHQFLDVFOLPiWLFDV\DTXHHVWRSXHGHSURYRFDU
GDxRVLUUHYHUVLEOHVHLQYDOLGDUODJDUDQWtD
&RQHFWHFRUUHFWDPHQWHDWLHUUDODODYDGRUDGH
FRQIRUPLGDGFRQWRGRVORVFyGLJRV\RUGHQDQ]DV
UHJXODWRULDV6LJDODLQIRUPDFLyQGH,QVWUXFFLRQHV
GHLQVWDODFLyQ
3DUDDVHJXUDUXQDLQVWDODFLyQDGHFXDGDGHMHFRUUHU
GRVFLFORVGH:KLWHV4XLFN:DVK/DYDGRFRQ
%ODQFRV5iSLGRFRQWDPDxRGHFDUJDSHTXHxD
$17(6GHUHDOL]DUHOSULPHUODYDGR
(VWDODYDGRUDQRLQFOX\HPDQJXHUDVGHVXPLQLVWURGH
DJXD
*(UHFRPLHQGDHQIiWLFDPHQWHHOXVRGHSLH]DV
HVSHFLILFDGDVGHIiEULFD$FRQWLQXDFLyQVHHQFXHQWUD
XQDOLVWDGHPDQJXHUDVGHIiEULFDGLVSRQLEOHVSDUD
ODFRPSUD(VWDVPDQJXHUDVHVWiQIDEULFDGDV\
SUREDGDVSDUDFXPSOLUFRQODVHVSHFLILFDFLRQHVGH
*(
*(UHFRPLHQGDHQIiWLFDPHQWHHOXVRGHPDQJXHUDV
QXHYDVGHVXPLQLVWURGHDJXD/DVPDQJXHUDVVH
GHVJDVWDQFRQHOWLHPSR\GHEHQUHHPSOD]DUVHFDGD
DxRVSDUDUHGXFLUHOULHVJRGHIDOODVHQODVPDQJXHUDV\
GDxRVSURYRFDGRVSRUHODJXD
3LH]DV\DFFHVRULRV
6ROLFtWHORVRQOLQHKR\PLVPRD*($SSOLDQFHSDUWVFRP
ODVKRUDVGHOGtDRSRUWHOpIRQRDOHQ
KRUDULRQRUPDOGHWUDEDMR
1~PHURGH3LH]D $FFHVRULR
30; 0DQJXHUDVGHJRPDGH
VXPLQLVWURGHDJXDGHSLHV
2
30; 0DQJXHUDVWUHQ]DGDGH
VXPLQLVWURGHDJXDGHSLHV
:;; /LPSLDGRU7LGH
SDUD/DYDGRUDV
:;; %DQGHMDGHO3LVRGHOD/DYDGRUD
7LGH
HVXQDPDUFDUHJLVWUDGDGH3URFWHU*DPEOH

6RSRUWHDOFRQVXPLGRU6ROXFLRQDUSUREOHPDV2SHUDFLyQ6HJXULGDG
*($SSOLDQFHVFRP
8WLOLFHHVWH
HOHFWURGRPpVWLFR
VyORSDUDHOXVR
TXHVHGHVFULEH
HQHVWHPDQXDO
GHOSURSLHWDULR
$/87,/,=$5/$/$9$'25$
1XQFDLQWURGX]FDODVPDQRVHQODODYDGRUD
PLHQWUDVpVWDVHHQFXHQWUHHQPRYLPLHQWR(VSHUH
DTXHODPiTXLQDVHKD\DGHWHQLGRSRUFRPSOHWR
DQWHVGHDEULUODWDSD
1RPH]FOHEODQTXHDGRUHVFORUDGRVFRQDPRQtDFR
RiFLGRVFRPRYLQDJUHRGHVR[LGDQWHV/DPH]FOD
GHGLVWLQWRVSURGXFWRVTXtPLFRVSXHGHSURGXFLU
JDVHVWy[LFRVTXHSXHGHQFDXVDUODPXHUWH
1RODYHQLVHTXHSUHQGDVTXHVHKD\DQOLPSLDGR
ODYDGRHPSDSDGRRPDQFKDGRFRQVXVWDQFLDV
LQIODPDEOHVRH[SORVLYDVFRPRFHUDDFHLWH
SLQWXUDJDVROLQDGHVHQJUDVDQWHVGLVROYHQWHVGH
OLPSLH]DHQVHFRTXHURVHQRHWFTXHSXHGDQ
SUHQGHUVHRH[SORVLRQDU1RDxDGDQLQJXQDGH
HVWDVVXVWDQFLDVDODJXDGHODYDGR1RXWLOLFHQL
FRORTXHQLQJXQDGHHVWDVVXVWDQFLDVHQWRUQRDOD
ODYDGRUDRODVHFDGRUDGXUDQWHHOIXQFLRQDPLHQWR
(OSURFHVRGHODYDGRSXHGHUHGXFLUHOWLHPSR
SUHYLRDODLQIODPDFLyQGHORVWHMLGRV3DUDHYLWDU
HVWHHIHFWRVLJDFRQDWHQFLyQODVLQVWUXFFLRQHVGH
ODYDGR\FXLGDGRGHOIDEULFDQWHGHODSUHQGD
3DUDPLQLPL]DUODSRVLELOLGDGGHGHVFDUJDHOpFWULFD
GHVHQFKXIHHOHOHFWURGRPpVWLFRGHODFRUULHQWHR
GHVFRQHFWHODODYDGRUDHQHOSDQHOGHGLVWULEXFLyQ
GHODYLYLHQGDTXLWDQGRHOIXVLEOHRDSDJDQGRHO
LQWHUUXSWRUDQWHVGHUHDOL]DUFXDOTXLHUWDUHDGH
PDQWHQLPLHQWRROLPSLH]D
127$(OOOHYDUODSHULOODVHOHFWRUDGHFLFORDOD
SRVLFLyQ2))XRSULPLU3$86(12GHVFRQHFWDHO
HOHFWURGRPpVWLFRGHODDOLPHQWDFLyQ
1RLQWHQWHHQQLQJ~QFDVRXWLOL]DUODODYDGRUD
VLHVWiGDxDGDIXQFLRQDLQFRUUHFWDPHQWHHVWi
SDUFLDOPHQWHGHVPRQWDGDOHIDOWDQSLH]DVR
DOJXQDVHVWiQURWDVLQFOXLGRVHOFDEOHRHOHQFKXIH
&8$1'212(67e(1862
&LHUUHODVOODYHVGHSDVRPLQLPL]DUODVIXJDVHQ
FDVRGHTXHVHSURGX]FDXQDURWXUDRJULHWD
&RPSUXHEHHOHVWDGRGHODVPDQJXHUDVGHOOHQDGR
*(UHFRPLHQGDHOFDPELRGHODVPDQJXHUDVFDGD
DxRV
$QWHVGHGHVKDFHUVHGHXQDODYDGRUDRGH
GHVHFKDUODTXLWHODSXHUWDGHODODYDGRUDSDUD
HYLWDUTXHORVQLxRVVHHVFRQGDQHQVXLQWHULRU
1RLQWHQWHUHSDUDUQLVXVWLWXLUQLQJXQDSLH]D
GHHVWHHOHFWURGRPpVWLFRDPHQRVTXHVH
UHFRPLHQGHGHPDQHUDH[SOtFLWDHQHOPDQXDOGHO
SURSLHWDULRRHQLQVWUXFFLRQHVSXEOLFDGDVGHXVR
\UHSDUDFLyQTXHVHDQFRPSUHQVLEOHV\TXHSXHGD
UHDOL]DUXVWHG
1RPDQLSXOHORVFRQWUROHV
/($<6,*$(67$,1)250$&,Ï1
'(6(*85,'$'&8,'$'26$0(17(
&216(59((67$6,16758&&,21(6

$JUHJXHHOGHWHUJHQWH
$JUHJXHHOVXDYL]DQWH
GLOXLGRHQPRGHORV
FRQGRVLILFDGRUSDUD
VXDYL]DQWH
*XtDUiSLGD
3DQHOGHFRQWURO³SDUDPRGHORVTXHHPSLH]DFRQXQDSHULOOD
7DPDxRGHFDUJD
$JUHJXHODVSUHQGDVVLQDSUHWDUHQHOWDPERUGHODODYDGRUD6REUHFDUJDUHOWDPERUSXHGHSURGXFLUXQ
LPSDFWRQHJDWLYRHQHOGHVHPSHxRGHODYDGR$MXVWHHOWDPDxRGHODFDUJDVHJ~QFRUUHVSRQGD
5HLQLFLDU
6LGHFLGHTXHGHVHDXQQLYHOGHDJXDVXSHULRUSULPHURPXHYD/RDG6L]H7DPDxRGH&DUJDD5HVHW5HLQLFLDU
\OXHJRDODFRQILJXUDFLyQGHDJXDVXSHULRU
7HPSHUDWXUD
6HOHFFLRQHODWHPSHUDWXUDGHODJXDSDUDORVFLFORVGHODYDGR\HQMXDJXH&XDQGRUHDOLFHHOODYDGRREVHUYH
VLHPSUHODVLQVWUXFFLRQHVRUyWXORVGHFXLGDGRVGHOIDEULFDQWHGHOWHMLGR
2SFLRQHVHQDOJXQRVPRGHORV
)DEULF6RIWHQHU6XDYL]DQWHGH7HODV\3RZHU5LQVH(QMXDJXH,QWHQVR
&RQILJXUHHVWDRSFLyQFXDQGRDJUHJXHVXDYL]DQWHGHWHODVGXUDQWHHOFLFORGHHQMXDJXHRFXDQGRVH
XWLOL]DGHWHUJHQWHREODQTXHDGRUH[WUDSDUDOLPSLDUSUHQGDVPX\VXFLDV%ULQGDXQHQMXDJXHPHMRUDGR
$
%
&
3DVR
$JUHJXHODVSUHQGDV
3DVR
6HOHFFLRQHHOWDPDxRGHFDUJD
\RWUDVRSFLRQHVGHODYDGR
6HOHFFLRQHHOFLFORGHODYDGR
6HOHFFLRQH237,216
3DVR
&LHUUHODSXHUWD
7LUHODSHULOOD
3DVR
&RQWUROHV
$
% &
'
/2$'6,=( 7(03(5$785( 237,216

6RSRUWHDOFRQVXPLGRU6ROXFLRQDUSUREOHPDV2SHUDFLyQ6HJXULGDG
*($SSOLDQFHVFRP
&LFORGHODYDGR³SHULOODVHOHFWRUDGHOFLFOR
/DWDEODVLJXLHQWHORD\XGDUiDFRPELQDUODFRQILJXUDFLyQGHFLFORGHODYDGRFRQVXVSUHQGDV/DWDEODHVWiFODVLILFDGD
GHPD\RUDPHQRULQWHQVLGDGGHODYDGR
6XODYDGRUDQRSXHGHWHQHUWRGRVHVWRVFLFORV/RVFLFORVYDUtDQVHJ~QHOPRGHOR
:KLWHV%ODQFRV3DUDSUHQGDVURSDGHFDPDGHWUDEDMR\GHMXHJRGHDOJRGyQPX\RPHGLDQDPHQWHVXFLDV
/DYDGR&RP~Q&HQWULIXJDGR5iSLGR
&RORUV&RORUHV3DUDSUHQGDVGHDOJRGyQTXHVHSXHGHQGHVWHxLU\FRPELQDFLRQHV\SUHQGDVPDUFDGDVSDUDODYDGR
HQDJXDIUtD/DYDGR&RP~Q&HQWULIXJDGR5iSLGR
3HUPDQHQW3UHVV
3UHVLyQ3HUPDQHQWH
3DUDSUHQGDVVLQDUUXJDV\FRQSODQFKDGRSHUPDQHQWH\URSDGHSXQWR
3XOVDGR&HQWULIXJDGR5iSLGR
5LQVH6SLQ&HQWULIXJDU(QMXDJDU3DUDHQMXDJDUUiSLGDPHQWHEODQTXHDGRUWUDQVSLUDFLyQPDQFKDVHWFGHODV
SUHQGDV&HQWULIXJDGR5iSLGR
5LQVH6RDN(QMXDJXH\5HPRMR3DUDHOLPLQDUFORURWUDQVSLUDFLyQPDQFKDVHWFGHODVSUHQGDVDWUDYpVGHO
HQMXDJXH6HJXLGRGH'UDLQ6SLQ'UHQDMH\*LUR5iSLGR
'UDLQ6SLQ'UHQDMH\*LUR5iSLGR3DUDGUHQDUHOWXER\HODJXDTXHJLUDGHODURSD*LUR5iSLGR
'
3UHJXQWDV)UHFXHQWHV
(PEXGRSDUDHOEODQTXHDGRUOtTXLGR
(OOOHQDGRGHDJXDGLOX\HHOEODQTXHDGRUOtTXLGRFRQFORURDPHGLGDTXHVHYDOOHQDQGRSDUDHO
FLFORGHODYDGR
/HDODVHWLTXHWDVGHFXLGDGRGHODVSUHQGDVSDUDGHWHUPLQDUVLKD\LQVWUXFFLRQHVHVSHFLDOHV
0LGDODFDQWLGDGGHEODQTXHDGRUOtTXLGRFRQWRGRFXLGDGRVLJXLHQGRODVLQVWUXFFLRQHVGH
ODERWHOOD
1RYLHUWDQXQFDEODQTXHDGRUOtTXLGRFRQFORURVLQGLOXLUGLUHFWDPHQWHVREUHODURSDQL
HQHOFHVWRGHODYDGR
1RYLHUWDEODQTXHDGRUHQSROYRHQHOHPEXGRGHOEODQTXHDGRU
$QWHVGHHQFHQGHUODODYDGRUDYLHUWDODFDQWLGDGPHGLGDGHEODQTXHDGRUGLUHFWDPHQWH
HQHOHPEXGR(YLWHVDOSLFDUROOHQDUHOGRVLILFDGRUHQH[FHVR6LSUHILHUHXVDUEODQTXHDGRU
HQSROYRDJUpJXHORHQHOFHVWRGHODYDGRFRQVXGHWHUJHQWH
1RPH]FOHEODQTXHDGRUFRQFORURFRQDPRQtDFRRiFLGRVFRPRYLQDJUH\RUHPRYHGRUGH
y[LGR/DPH]FODGHTXtPLFRVGLVWLQWRVSXHGHSURGXFLUXQJDVWy[LFRTXHFDXVHODPXHUWH
3¢&XiOHVODGLIHUHQFLDHQWUHODVFRQILJXUDFLRQHV+HDY\)XHUWH\/LJKW6XDYH"
53DUD:KLWHV%ODQFRV\&RORUV&RORUHVHOWLHPSRGHDJLWDFLyQGHODYDGRDXPHQWDHQPLQXWRV\SDUD
3HUPDQHQW3UHVV
3UHVLyQ3HUPDQHQWH
HQPLQXWRV/RVWLHPSRVVRQDSUR[LPDGRV
3¢4XpFLFORHVHOPHMRUSDUDSUHQGDVPX\VXFLDV"
5(OFLFOR:KLWHV%ODQFRVR&RORUV&RORUHVSRVHHODPD\RULQWHQVLGDGGHODYDGR(VWHFLFORRIUHFHODPHMRUOLPSLH]DWRWDO(O
FLFOR
3HUPDQHQW3UHVV
3UHVLyQ3HUPDQHQWH
GHEHXVDUVHSDUDSUHQGDVOLEUHVGHDUUXJDV\SODQFKDGRSHUPDQHQWH
3¢&yPRSXHGRUHGXFLUODSURGXFFLyQGHSHOXVD"
5
6HSDUHODVFDUJDVGHODYDGRSRUHOWLSRGHWHOD\SRUVLMXQWDQSHOXVDYHOYHWyQFRUGHUR\RSURGXFHQSHOXVDWHODGHWRDOOD
IHOSLOOD/DYHFDUJDVSHTXHxDVGXUDQWHSHUtRGRVGHWLHPSRPHQRVSURORQJDGRV
3
¢&XiQWRGHWHUJHQWHGHERXVDU"
53DUDXQPHMRUGHVHPSHxRVLHPSUHVLJDODVLQVWUXFFLRQHVGHXVRGHOIDEULFDQWHGHOGHWHUJHQWH0XFKRVGHWHUJHQWHVVRQ
FRQFHQWUDGRVDVtTXHGHEHFRQVXOWDUVHODHWLTXHWDGHOSURGXFWR\UHVSHWDUVHODVOtQHDVPDUFDGDVGHODVWD]DVGHPHGLFLyQ
GHOGHWHUJHQWH8QDFDQWLGDGH[FHVLYDGHGHWHUJHQWHSXHGHWHQHUXQLPSDFWRQHJDWLYRHQHOGHVHPSHxRGHODYDGR
3¢3RUTXpSDUHFLHUDTXHVHHVWiXVDQGRPHQRVDJXDGHODYDGRTXHHQPLODYDGRUDDQWHULRU"
5(OQLYHOGHODJXDSDUDFDGDFLFORLQFOX\HQGRHOFLFORGHHQMXDJXHIXHUHGXFLGRDILQGHFXPSOLUFRQODVUHJODPHQWDFLRQHV
IHGHUDOHVGHHQHUJtD\DJXD6XQXHYDODYDGRUDGH*(HVWiGLVHxDGDSDUDVDWLVIDFHUHVWRVQLYHOHVGHUHGXFFLyQGHDJXD\
SDUDODYDU\HQMXDJDUGHIRUPDDSURSLDGDFRQODFDQWLGDGGHDJXDDJUHJDGDHQFDGDFLFORVHOHFFLRQDGR
3¢&yPRDIHFWDODVHOHFFLyQGH3RZHU5LQVH(QMXDJXH,QWHQVRR)DEULF6RIWHQHU6XDYL]DQWHGH7HODHOXVRGHDJXDGHPL
ODYDGRUD"
5$OVHOHFFLRQDUODIXQFLyQ3RZHU5LQVH(QMXDJXH,QWHQVRR)DEULF6RIWHQHU6XDYL]DQWHGH7HODVHLQFUHPHQWDUiOD
FDQWLGDGGHDJXDXVDGDSRUODODYDGRUDGXUDQWHHOFLFORGHHQMXDJXH(ODJXDDJUHJDGDD\XGDHQODGLVROXFLyQDSURSLDGD
GHVXDYL]DQWHGHWHOD/DFDQWLGDGGHDJXDXVDGDHQHVWHFLFORHVFRPSDUDEOHFRQODFDQWLGDGXVDGDHQHOOOHQDGRLQLFLDO

2SHUDFLyQ 6HJXULGDG6RSRUWHDOFRQVXPLGRU 6ROXFLRQDUSUREOHPDV
)XQFLRQHVGHODODYDGRUD
6HSDUHSDUDODOLPSLH]D
/LPSLH]DGHOGRVLILFDGRUGHVXDYL]DQWHHQDOJXQRVPRGHORV
5HWLUHHOGRVLILFDGRUGHODSDUWHVXSHULRUGHODJLWDGRU
6HSDUHODWD]DGRVLILFDGRUDGHODFXELHUWDWRPDQGRODSDUWHVXSHULRU\HPSXMDQGRFRQVXV
GHGRVKDFLDDEDMRHQHOLQWHULRUGHODWD]D/DWD]DGRVLILFDGRUDVHOLEHUDUiGHODFXELHUWD
3DUDOLPSLDUHOGRVLILFDGRUUHPRMHODWD]D\ODFXELHUWDGRVLILFDGRUDHQODVLJXLHQWHVROXFLyQ
JDOyQOLWURVGHDJXDFDOLHQWH
WD]DPOGHGHWHUJHQWHOtTXLGRUHIRU]DGR
WD]DPOGHEODQTXHDGRU
6LHVQHFHVDULRUHGX]FDODDFXPXODFLyQFRQXQSDxRVXDYH\OLPSLRGHVSXpVGHOUHPRMR
1RXWLOLFHXQFHSLOORGXURSRGUtDGDxDUODVXSHUILFLHGHOGRVLILFDGRU
(QMXDJXH\YXHOYDDPRQWDUHOGRVLILFDGRU9XHOYDDFRORFDUORVREUHHODJLWDGRU
/DWDSDGHODJLWDGRURGRVLILFDGRUGHOVXDYL]DQWHGHSHQGLHQGRGHOPRGHOR
'RVLILFDGRUGHVXDYL]DQWHGHWHODVGHSHQGLHQGRGHOPRGHOR
(OGRVLILFDGRUGHVXDYL]DQWHGHWHODVOLEHUD
DXWRPiWLFDPHQWHHOVXDYL]DQWHOtTXLGR
SDUDWHODV&RQILJXUDUODSHULOODJDUDQWL]DOD
GRVLILFDFLyQHQHOPRPHQWRDGHFXDGR
1RGHWHQJDODODYDGRUDROHYDQWHODWDSD
GXUDQWHHOSULPHUFHQWULIXJDGR(VWRKDUi
TXHHOGRVLILFDGRUVHYDFtHPX\SURQWR
3DUDXVDUORVLJDHVWRVSDVRV
$VHJ~UHVHGHTXHHOGRVLILFDGRUHVWp
ELHQDGKHULGRDODJLWDGRU
8WLOLFHVyORVXDYL]DQWHGHWHODVOtTXLGR
GLOXLGR9LpUWDORHQHOGRVLILFDGRU
XWLOL]DQGRODFDQWLGDGUHFRPHQGDGDHQHO
SDTXHWH
1XQFDYLHUWDVXDYL]DQWHGHWHODV
GLUHFWDPHQWHVREUHODURSDeVWDVSRGUtDQ
PDQFKDUVH
$JUHJXHDJXDDOGRVLILFDGRUKDVWDTXH
OOHJXHDODOtQHDGHOOHQDGRPi[LPR
6HOHFFLRQHODSHULOODGHFRQILJXUDFLyQGH
)DEULF6RIWHQHU6XDYL]DQWHGH7HODV
SDUDDFWLYDUHOFLFOR
1RWD(OVXDYL]DQWHGHWHODVQRVHGRVLILFDUi
VLODSHULOODVHHQFXHQWUDHQODSRVLFLyQ´2))µ
DSDJDGR
1RYLHUWDQDGDHQHODJLWDGRUVL
VHUHWLUDODWDSDGHODJLWDGRURHO
GRVLILFDGRU
/DWDSDGHODJLWDGRUHQWUDHQODSDUWHVXSHULRUGHODJLWDGRU6LVHVDOHDFFLGHQWDOPHQWH
VLPSOHPHQWHYXHOYDDFRORFDUODHQVXOXJDU
OPTIONS
OFF
FABRIC SOFTENER
and/or POWER RINSE
Set when adding

6RSRUWHDOFRQVXPLGRU6ROXFLRQDUSUREOHPDV2SHUDFLyQ6HJXULGDG
6HSDUDFLyQGHFDUJDV
6HSDUHSRUFRORUEODQFRVFODURVFRORUHVQLYHOGH
VXFLHGDGWLSRGHWHODDOJRGRQHVU~VWLFRVOLPSLH]D
IiFLOGHOLFDGRV\VLODWHODSURGXFHSHOXVDWHODGH
WRDOODIHOSLOODRMXQWDSHOXVDWHUFLRSHORSDQD
8VRFRUUHFWRGHOGHWHUJHQWH
$JUHJXHHOGHWHUJHQWHDQWHVGHFRORFDUODVSUHQGDV
SDUDTXHHOGHWHUJHQWHSXHGDIXQFLRQDUHQIRUPD
HIHFWLYD8VDUPX\SRFDRPXFKDFDQWLGDGGH
GHWHUJHQWHHVXQDFDXVDFRP~QGHSUREOHPDVGH
ODYDGR
3DUDWUDWDUPDQFKDVDSOLTXHSUHWUDWDPLHQWRDODV
SUHQGDVVHJ~QVHUHFRPLHQGDHQODHWLTXHWDGHO
SURGXFWR/DDSOLFDFLyQGHEHUHDOL]DUVHHQHOWDPERU
SDUDHYLWDUXQDSXOYHUL]DFLyQH[FHVLYDTXHSRGUtD
SURYRFDUTXHORVFRORUHVGHODWDSDRGHORVJUiILFRV
SLHUGDQVXLQWHQVLGDG
<RXFDQXVHOHVVGHWHUJHQWLI\RXKDYHVRIWZDWHUD
VPDOOHUORDGRUDOLJKWO\VRLOHGORDG
&XDQGRXWLOLFHGHWHUJHQWHVGHDOWDHILFLHQFLDR
FRQFHQWUDGRVFRQVXOWHODHWLTXHWDGHOSURGXFWR
SDUDGHWHUPLQDUODFDQWLGDGUHTXHULGDSDUDXQ
GHVHPSHxRySWLPR8QDFDQWLGDGH[FHVLYDGH
GHWHUJHQWHSXHGHWHQHUXQLPSDFWRQHJDWLYRHQHO
GHVHPSHxRGHODYDGR
&DUJDGHODODYDGRUD
$JUHJXHODVSUHQGDVVHFDVVLQDSUHWDUHQHOWDPERU
GHODODYDGRUD&XDQGRFDUJXHSUHQGDVK~PHGDV
DVHJ~UHVHGHHVWDEOHFHUHOQLYHOGHDJXDFDUJD
ORVXILFLHQWHPHQWHDOWRSDUDTXHODVSUHQGDVVH
PXHYDQFRQOLEHUWDG(OQLYHOGHDJXDDSHQDVGHEH
FXEULUODURSD3DUDDJUHJDUSUHQGDVGHVSXpVGH
TXHODODYDGRUDKD\DDUUDQFDGROHYDQWHODSXHUWD\
VXPHUMDODVSUHQGDVDGLFLRQDOHVMXQWRDODJLWDGRU
1RHQYXHOYDSUHQGDVODUJDVFRPRViEDQDVR
SDQWDORQHVDOUHGHGRUGHODJLWDGRU
1RODYHWHODVTXHFRQWHQJDQPDWHULDOHVLQIODPDEOHV
FRPRFHUDOtTXLGRVOLPSLDGRUHVHWF
/DDJLWDFLyQQRFRPHQ]DUiVLODSXHUWDHVWi
OHYDQWDGD
&HVWRGHODYDGR'HMHODWDSDDELHUWDGHVSXpV
GHODYDUSDUDTXHVHHYDSRUHODKXPHGDG6L
GHVHDOLPSLDUHOFHVWRXVHXQSDxRVXDYH\OLPSLR
HPSDSDGRHQGHWHUJHQWHOtTXLGROXHJRHQMXiJXHOR
1RXVHOLPSLDGRUHVGXURV
0DQJXHUDVGHOOHQDGR*(UHFRPLHQGDHOFDPELRGH
ODVPDQJXHUDVFDGDDxRV
([WHULRU6HTXHORVGHUUDPHVGHLQPHGLDWR6pTXHORV
FRQXQSDxRK~PHGR(YLWHJROSHDUODVXSHUILFLHFRQ
REMHWRVFRUWDQWHV
7UDVODGR\DOPDFHQDPLHQWR3tGDOHDOWpFQLFR
GHVHUYLFLRTXHHOLPLQHHODJXDGHODERPED\
ODVPDQJXHUDV&RQVXOWHODVLQVWUXFFLRQHVGH
LQVWDODFLyQTXHVHLQFOX\HQFRQHOSURGXFWRSDUD
UHFLELULQIRUPDFLyQVREUHFyPRUHLQVWDODUODYDULOOD
GHHPEDUTXHSDUDPDQWHQHUHOFHVWRPHWiOLFR
HVWDFLRQDULRFXDQGRVHFDPELHODODYDGRUDGHOXJDU
3DUDPD\RULQIRUPDFLyQYLVLWH*($SSOLDQFHVFRP
ROODPHDO*(&$5(61RJXDUGH
ODODYDGRUDGRQGHSXGLHUDTXHGDUH[SXHVWDDODV
FRQGLFLRQHVFOLPiWLFDV
9DFDFLRQHVSURORQJDGDV$VHJ~UHVHGHFHUUDUOD
SURYLVLyQGHDJXDHQORVJULIRV'UHQHWRGDHODJXD
GHODVPDQJXHUDVVLODWHPSHUDWXUDOOHJDUiDYDORUHV
LQIHULRUHVDFHUR
&XLGDGR\OLPSLH]DGHODODYDGRUD
&yPRFDUJDU\XVDUODODYDGRUD
*($SSOLDQFHVFRP
6LHPSUHVLJDODVLQVWUXFFLRQHVGHOIDEULFDQWHGHODURSDFXDQGRODYH

$*8$ &DXVDVSRVLEOHV 4XpKDFHU
'HPDVLDGDHVSXPD 'HPDVLDGRGHWHUJHQWH 0LGDHOGHWHUJHQWHFRQFXLGDGR8VHPHQRVMDEyQVLWLHQHDJXD
EODQGDXQDFDUJDPiVOLYLDQDRURSDSRFRVXFLD
7LSRGHGHWHUJHQWH &DPELHDXQDPDUFDGHGHWHUJHQWHTXHKDJDPHQRVHVSXPD
\VLJDODVLQVWUXFFLRQHVHQHOHQYDVH
$JXDEODQGD 3UXHEHFRQPHQRVGHWHUJHQWH
)XJDVGHDJXD 'HPDVLDGRGHWHUJHQWH 8VHPHQRVGHWHJHQWH8VHPHQRVMDEyQVLWLHQHDJXDEODQGD
HQODODYDGRUD XQDFDUJDPiVOLYLDQDRURSDSRFRVXFLD
/DPDQJXHUDGHOOHQDGR $VHJ~UHVHGHTXHODVFRQH[LRQHVGHODPDQJXHUDHVWpQILUPHV
RODGHGHVDJHHVWiPDO HQORVJULIRV\TXHODVDUDQGHODVGHJRPDHVWpQLQVWDODGDV
FRQHFWDGD $VHJ~UHVHGHTXHHOH[WUHPRGHODPDQJXHUDGHGHVDJH
HVWpLQVHUWDGRFRPRFRUUHVSRQGH\ELHQVHJXURDOGHVDJH
(OGHVDJHGHODFDVDHVWiWDSDGR ([DPLQHODWXEHUtDGHODFDVD7HQGUiTXHOODPDUDOIRQWDQHUR
0DQJXHUDGHGHVDJHIORMD $VHJ~UHVHGHTXHODPDQJXHUDGHGHVDJHHVWpELHQ
FRORFDGDHQODSDUWHWUDVHUDGHODODYDGRUD\TXHORVGRV
WRUQLOORVGHUHWHQFLyQVHHQFXHQWUHQILUPHPHQWHLQVWDODGRV
/DPDQJXHUDGHGHVDJH $VHJ~UHVHGHTXHODPDQJXHUDGHGHVDJHQRKDJD
UR]DODSDUHG FRQWDFWRFRQODSDUHG(VWRSXHGHSURYRFDUXQGHVJDVWH
H[FHVLYRHQODPDQJXHUD
3UHVLyQGHDJXDFRQVWDQWH $MXVWHODVPDQJXHUDVDORVJULIRV\FLHUUHHODJXDGHVSXpV
DODVPDQJXHUDVGHOOHQDGR GHFDGDXVR
HQODIXHQWHGHDJXD
9HULILTXHODFRQGLFLyQGHODVPDQJXHUDVGHOOHQDGRVHGHEHQ
UHHPSOD]DUFDGDDxRV
/DWHPSHUDWXUDGHODJXD 7HPSHUDWXUDVPiVIUtDV 6HKDQIRUPXODGRQXHYRVGHWHUJHQWHVSDUDFRODGDTXH
SDUHFHLQFRUUHFWD GHODJXDSURSRUFLRQDQ WUDEDMDQFRQWHPSHUDWXUDVPiVIUtDVGHODJXDVLQDIHFWDU
PD\RUHILFLHQFLDHQHUJpWLFD HOUHQGLPLHQWRGHOODYDGR
/DSURYLVLyQGHDJXDHVWi $EUDORVJULIRVGHDJXDFDOLHQWH\IUtD\DVHJ~UHVHGHTXH
FHUUDGDRPDOFRQHFWDGD ODVPDQJXHUDVHVWiQFRQHFWDGDVDORVJULIRVFRUUHFWRV
/RVILOWURVGHPDOODGH &LHUUHODIXHQWHGHDJXD\UHWLUHODVPDQJXHUDVGHFRQH[LyQGH
ODYiOYXODGHDJXDHVWiQ DJXDGHODSDUWHVXSHULRUWUDVHUDGHODODYDGRUD8VHXQFHSLOORR
WDSDGRV PRQGDGLHQWHVSDUDOLPSLDUORVILOWURVGHPDOODGHODODYDGRUD
9XHOYDDFRQHFWDUODVPDQJXHUDV\DEUDHODJXDGHQXHYR
(OFDOHQWDGRUGHDJXDGH $VHJ~UHVHGHTXHHOFDOHQWDGRUHVWpVXPLQLVWUDQGRDJXD
ODFDVDQRHVWiFRQILJXUDGR D)²)&²&
FRUUHFWDPHQWH
$JXDERPEHDGDDQWHV /DSXHUWDHVWiOHYDQWDGDR 5HFRQILJXUHHOFLFOR
GHFRPSOHWDUVHHOFLFOR HOFLFORVHSXVRHQSDXVDSRU
PiVGHKRUDV
(ODJXDQRGUHQD /DPDQJXHUDGHGHVDJH (QGHUHFHODPDQJXHUDGHGHVDJH\DVHJ~UHVHGHTXH
HVWiGREODGDRPDOFRQHFWDGD ODODYDGRUDQRHVWpDSR\DGDVREUHHOOD
/DSDUWHVXSHULRUGHODVDOLGDGHOGHVDJHGHEHHVWDU
DPHQRVGHSLHVPSRUHQFLPDGHOSLVR
/DODYDGRUDKDFHXQDSDXVD(VWRHVQRUPDO (VWRHVQRUPDO/DODYDGRUDDOWHUQDHQWUHDJLWDU\UHPRMHU
GXUDQWHHOFLFOR GXUDQWHDOJXQRVFLFORVGHODYDGRSDUDTXHVXVSUHQGDVVH
GHODYDGR OLPSLHQPHMRUFRQPHQRVGHVJDVWH
/DODYDGRUDVHLQWHUUXPSH (VWRHVQRUPDO /DODYDGRUDSXHGHKDFHUSDXVDVGXUDQWHHOFLFORGH
GXUDQWHHOFLFORGH FHQWULIXJDGRSDUDHOLPLQDUHODJXDMDERQRVDFRQPiV
FHQWULIXJDGR HILFLHQFLD
&RQVHMRVSDUDODVROXFLyQGHSUREOHPDV
£$KRUUHWLHPSR\GLQHUR&RQVXOWHSULPHURODVWDEODVGHODVSiJLQDVVLJXLHQWHVR
YLVLWH*($SSOLDQFHVFRP\TXL]iVQRQHFHVLWHOODPDUDOVHUYLFLR
$QWHVGHOODPDUSDUDVROLFLWDUVHUYLFLR«
2SHUDFLyQ 6HJXULGDG6RSRUWHDOFRQVXPLGRU 6ROXFLRQDUSUREOHPDV

6RSRUWHDOFRQVXPLGRU6ROXFLRQDUSUREOHPDV2SHUDFLyQ6HJXULGDG
*($SSOLDQFHVFRP
23(5$&,Ï1 &DXVDVSRVLEOHV 4XpKDFHU
/DODYDGRUDQRIXQFLRQD /DODYDGRUDQRHVWiHQFKXIDGD $VHJ~UHVHGHTXHHOFDEOHHVWpELHQHQFKXIDGRD
XQWRPDFRUULHQWHTXHIXQFLRQH
/DIXHQWHGHDJXDHVWiFHUUDGD $EUDSRUFRPSOHWRORVJULIRVGHDJXDIUtD\FDOLHQWH
/RVFRQWUROHVQRHVWiQELHQSXHVWRV 9HULILTXHORVFRQWUROHV
/DSXHUWDHVWiDELHUWD³XQD &LHUUHODSXHUWD\YXHOYDDLQLFLDUHOFLFORGHVGHHOFRPLHQ]R
FDUDFWHUtVWLFDGHVHJXULGDG VLHVQHFHVDULR
LPSLGHODDJLWDFLyQ\FHQWULIXJDGR
FXDQGRODSXHUWDHVWiOHYDQWDGD
(OGLV\XQWRUIXVLEOHHVWi 9HULILTXHHOGLV\XQWRUIXVLEOHV5HHPSODFHORVIXVLEOHVRUHDMXVWH
FRUWDGRTXHPDGR HOGLV\XQWRU/DODYDGRUDGHEHWHQHUXQWRPDFRUULHQWHVHSDUDGR
1RVHKDMDODGRODSHULOOD -DOHODSHULOODGHOWHPSRUL]DGRU
GHOWHPSRUL]DGRU
)DOWDHOLPiQGHODSXHUWD /ODPHDVHUYLFLR
0RYLPLHQWRGHQWURGHOD (OPHFDQLVPRGHFRQPXWDFLyQ &XDQGRODPiTXLQDVHDSDJDPDQXDOPHQWHODFRQPXWDFLyQ
PiTXLQDFXDQGRVHDSDJD GHVHQJDQFKDHOPRWRU GHVHQJDQFKDHOPRWRUDQWHVGHDSDJDUVHSRUFRPSOHWR6LVH
OHYDQWDODSXHUWDDQWHVGHTXHHOPRWRUVHGHVHQJDQFKH
YROYHUiDIXQFLRQDUFXDQGRVHFLHUUHODSXHUWD
5(1',0,(172 &DXVDVSRVLEOHV 4XpKDFHU
/DURSDHVWiGHPDVLDGR &LFORGHFHQWULIXJDGR $VHJ~UHVHTXHHOFLFORGHFHQWULIXJDGRVHOHFFLRQDGRFRLQFLGD
PRMDGD VHOHFFLRQDGRLQFRUUHFWR FRQODFDUJDTXHHVWpODYDQGR$OJXQDVWHODVVHVHQWLUiQPiV
K~PHGDVFXDQGRVHHQMXDJXHQFRQDJXDIUtD
0DQFKDVGHFRORUHV 8VRLQFRUUHFWRGHOWHMLGR /HDODVLQVWUXFFLRQHVHQHOHQYDVHGHOVXDYL]DQWH\VLJDODV
VXDYL]DQWH UHFRPHQGDFLRQHVSDUDHOXVRGHOGRVLILFDGRU
$VHJ~UHVHGHKDEHUVHOHFFLRQDGRODRSFLyQGHVXDYL]DQWHGHWHODV
7UDWHODVPDQFKDVSUHYLDPHQWH\YXHOYDDODYDUODVSUHQGDV
7UDQVIHUHQFLDGHFRORUHV 6HSDUHODVSUHQGDVEODQFDVRGHFRORUHVFODURVGHODVGH
FRORUHVRVFXURV
3UHQGDVJULVHVR 1RKD\GHWHUJHQWHVXILFLHQWH 8VHPiVGHWHUJHQWHHQHVSHFLDOFRQFDUJDVPiVJUDQGHV
DPDULOOHQWDV $VHJ~UHVHGHVHJXLUODVLQVWUXFFLRQHVGHOIDEULFDQWHGHOGHWHUJHQWH
$JXDSHVDGD 8VHXQDFRQGLFLRQDGRUGHDJXDFRPR&DOJRQRLQVWDOH
XQVXDYL]DGRUGHDJXD
(ODJXDQRHVWiOR $VHJ~UHVHGHTXHHOFDOHQWDGRUGHDJXDHVWpVXPLQLVWUDQGR
VXILFLHQWHPHQWHFDOLHQWH DJXDD)²)&²&
/DODYDGRUDHVWiVREUHFDUJDGD 6HOHFFLRQHHOWDPDxRGHODFDUJDTXHFRLQFLGDFRQODFDUJDGH
SUHQGDV
(OGHWHUJHQWHQRVHGLVXHOYH $JUHJXHGHWHUJHQWHPLHQWUDVHOFHVWRVHOOHQDGHDJXDDQWHV
GHFDUJDUODVSUHQGDV
7UDQVIHUHQFLDGHFRORUHV 6HSDUHODVSUHQGDVSRUFRORU6LODHWLTXHWDGHODWHODLQGLFDODYDU
VHSDUDGDPHQWHSXHGHQHVWDULQGLFDGRVORVFRORUHVLQHVWDEOHV
3HOXVDRUHVLGXRV /DVSUHQGDVVRQVHFDGDV 6LQRVHFDVXFRODGDFRQXQDVHFDGRUDVXVSUHQGDVSXHGHQ
HQODVSUHQGDV DODLUHRHQHOWHQGHGRU UHWHQHUPiVSHOXVD
6HSDUDFLyQLQFRUUHFWD 6HSDUHORVSURGXFWRUHVGHSHOXVDGHORVTXHODFDSWHQ
/DYDGRGHPDVLDGRSURORQJDGR /DYHFDUJDVSHTXHxDVSRUPHQRVWLHPSRTXHODVPiVJUDQGHV
(OGHWHUJHQWHQRVHGLVXHOYH $JUHJXHHOGHWHUJHQWHDQWHVGHFDUJDUODVSUHQGDV
3UXHEHXQGHWHUJHQWHOtTXLGR
8VHXQDWHPSHUDWXUDGHODJXDPiVFDOLHQWH
6REUHFDUJD &DUJXHODVSUHQGDVVLQDSUHWDUHQHOWDPERUGHODODYDGRUD
$MXVWHHOWDPDxRGHODFDUJDHQEDVHDOWDPDxR\PDWHULDO
GHODVSUHQGDV
$VHJ~UHVHGHTXHHOWDPDxRGHFDUJDVHOHFFLRQDGR
FRLQFLGDFRQHOGHODVSUHQGDV
8VRLQFRUUHFWRGHOWHMLGR /HDODVLQVWUXFFLRQHVHQHOHQYDVHGHOVXDYL]DQWH\VLJD
VXDYL]DQWH ODVUHFRPHQGDFLRQHVSDUDHOXVRGHOGRVLILFDGRU
$VHJ~UHVHGHKDEHUVHOHFFLRQDGRODRSFLyQGHVXDYL]DQWHGHWHODV

5(1',0,(172FRQW &DXVDVSRVLEOHV 4XpKDFHU
)RUPDFLyQGHEROLWDV 5HVXOWDGRGHOGHVJDVWHQRUPDO 6LELHQHVWRQRVHGHEHDODODYDGRUDSXHGHUHGXFLU
GHPH]FODVGHDOJRGyQ\ ODYHORFLGDGGHOSURFHVRGHIRUPDFLyQGHEROLWDVODYDQGR
SROLpVWHUWHODVFRQSHOXVD ODVSUHQGDVGDGDVYXHOWD
(QJDQFKHVDJXMHURV $OILOHUHVEURFKHVJDQFKRV &LHUUHEURFKHVJDQFKRVERWRQHV\FLHUUHV
GHVJDUURVUDVJRQHVR ERWRQHVFRUWDQWHVKHELOODV
5HWLUHORVREMHWRVVXHOWRVFRPRDOILOHUHVREMHWRVHQORVEROVLOORV
GHVJDVWHH[FHVLYR
GHFLQWXUyQFLHUUHV\REMHWRV
\ERWRQHVFRUWDQWHV
FRUWDQWHVGHMDGRVHQORV
'HYXHOWDODVSUHQGDVGHSXQWRTXHVHHQJDQFKDQIiFLOPHQWH
EROVLOORV
%ODQTXHDGRUFRQFORURQRGLOXLGR 9HDODVLQVWUXFFLRQHVHQHOHQYDVHGHOEODQTXHDGRUSDUDYHU
ODFDQWLGDGFRUUHFWD
1RDJUHJXHEODQTXHDGRUVLQGLOXLUDODFRODGDQLSHUPLWDTXH
ODVSUHQGDVHQWUHQHQFRQWDFWRFRQHOEODQTXHDGRUVLQGLOXLU
4XtPLFRVFRPRHOEODQTXHDGRU (QMXDJXHODVSUHQGDVTXHSXHGDQWHQHUTXtPLFRVDQWHV
SDUDHOFDEHOORRWLQWXUD GHODYDUODV
VROXFLyQSDUDSHUPDQHQWH
$UUXJDV 6HSDUDFLyQLQFRUUHFWD (YLWHPH]FODUODVSUHQGDVSHVDGDVFRPRURSDGHWUDEDMR
FRQRWUDVOLYLDQDVFRPREOXVDV
3UXHEHFRQXQVXDYL]DQWH
6REUHFDUJDRQLYHOGHDJXD &DUJXHVXODYDGRUDSDUDTXHODVSUHQGDVWHQJDQHVSDFLR
LQFRUUHFWR VXILFLHQWHSDUDPRYHUVHFRQHODJXDFXEULpQGRODVWRGDV
&LFORVGHODYDGR\VHFDGR +DJDFRLQFLGLUODVHOHFFLyQGHOFLFORFRQHOWLSRGHWHODTXH
LQFRUUHFWRV HVWpODYDQGRHVSHFLDOPHQWHSDUDFDUJDVIiFLOHVGHOLPSLDU
/DYDGRUHSHWLGRHQDJXD /DYHHQDJXDWLELDRIUtD
GHPDVLDGRFDOLHQWH
621,'26 &DXVDVSRVLEOHV 0RWLYR
´&OLFPHWiOLFRµ (OPHFDQLVPRGHFRQPXWDFLyQ (OVLVWHPDGHWUDQVPLVLyQVHHQJDQFKDDOLQLFLRGHOD
HVWiHQJDQFKDGRRVXHOWR DJLWDFLyQ\VHVXHOWDFXDQGRpVWDVHFRPSOHWD(VWRRFXUUH
YDULDVYHFHVGXUDQWHHOODYDGR
´6LOELGRVµRVFLODQWHV (OPRWRUHOpFWULFRUHYLHUWH(VWDPiTXLQDWLHQHXQVLVWHPDGHWUDQVPLVLyQTXHQRXVDHQJUDQDMHV
RVRQLGROLJHUR´FOLFµ ODGLUHFFLyQeVWHHVHOVRQLGRTXHKDFHHOPRWRUDOURWDUKDFLDDWUiV
SDUDOLPSLDU
GXUDQWHHODJLWDFLyQ ODODYDGR
+DFHXQFKDVTXLGRFXDQGR 5HOp (OUHOpKDFHXQFKDVTXLGRFXDQGRVHDFWLYD(OQLYHOGHDJXD
HODJXDGHMDGHOOHQDUVH DFWLYDDOUHOp\GHMDGHOOHQDUVH
6RQLGRGH´FOLFµGHWUiV 9iOYXODGHFRQWUROGHOD
'RVYiOYXODPH]FODHODJXDIUtD\ODFDOLHQWH(O´FOLFµHVFXDQGRFXDOTXLHUYiOYXOD
HOSDQHOGHFRQWURO WHPSHUDWXUDGHODJXD
VHHQFLHQGHRDSDJDSDUDHOHYDURUHGXFLUODWHPSHUDWXUDGHOOHQDGRGHDJXD
PLHQWUDVOOHQD
(OIOXMRGHDJXD 9iOYXODGHFRQWUROGHOD
'RVYiOYXODPH]FODHODJXDIUtD\ODFDOLHQWH(OIOXMRFDPELDFXDQGRFXDOTXLHUYiOYXOD
FDPELDGXUDQWHHOOOHQDGR WHPSHUDWXUDGHODJXD
VHHQFLHQGHRDSDJDSDUDHOHYDURUHGXFLUODWHPSHUDWXUDGHOOHQDGRGHDJXD
(OPRWRU´D~OODµR´VHPXHYHµ (OPRWRUFDPELHOD (OPRWRUYDDXPHQWDQGRODYHORFLGDGGXUDQWHHOFLFORGH
GXUDQWHHOFHQWULIXJDGR YHORFLGDGGXUDQWHHOFLFOR FHQWULIXJDGR&XDQGRHOFHQWULIXJDGRVHFRPSOHWDVHLUi
GHFHQWULIXJDGR GHWHQLHQGRKDVWDTXHSDUH
´=XPELGRµ %RPEDGHGHVDJH /DERPEDGHGHVDJHKDUiXQ]XPELGRFXDQGRHOLPLQH
HODJXDWUDVODDJLWDFLyQ\FRQWLQXDUiKDVWDTXHVHFRPSOHWH
HOFHQWULIXJDGR
´*RUJRWHRµ %RPEDGHGHVDJH &XDQGRODERPEDFRPLHQ]DDDVSLUDUDLUHKDFHXQJRUJRWHR
/DODYDGRUDFRPHQ]DUiHOFHQWULIXJDGR\HOVRQLGRFRQWLQXDUi
KDVWDTXHVHFRPSOHWHHOFHQWULIXJDGR
/DODYDGRUDKDFHUXLGR /DODYDGRUDHVWiWRUFLGD3DUDQLYHODUHOIUHQWHGHODODYDGRUDDMXVWHODVSDWDVGHQLYHODFLyQ
IURQWDOHVJLUDQGRODSDWDLQGLYLGXDOHQODGLUHFFLyQDSURSLDGDSDUD
VXELUREDMDU3DUDQLYHODUODSDUWHWUDVHUDGHODODYDGRUDOHYDQWH
ODSDUWHWUDVHUDGHODPiTXLQDµFP\EDMH
/DYDULOODGHHPEDODMHWRGDYtD3DUDTXLWDUODYDULOODGHHPEDODMHGHODODYDGRUDKDOHODHWLTXHWD
VHHQFXHQWUDPRQWDGDHQODXQLGDG DPDULOOD\UHWLUHODYDULOODFRQHFWDGDGHVGHHOODGRLQIHULRUGHUHFKR
GHODODYDGRUD
2SHUDFLyQ 6HJXULGDG6RSRUWHDOFRQVXPLGRU 6ROXFLRQDUSUREOHPDV
$QWHVGHOODPDUSDUDVROLFLWDUVHUYLFLR«
&RQVHMRVSDUDODVROXFLyQGHSUREOHPDV

3RUHOSHUtRGRGH 5HHPSOD]DUHPRV
8QDxR
&XDOTXLHUSLH]DHVSHFLILFDGDGHIiEULFDGHODODYDGRUDTXHIDOOHGHELGRDXQGHIHFWRGHORVPDWHULDOHV
'HODIHFKDGHOD RODPDQRGHREUD'XUDQWHHVWDJDUDQWtDOLPLWDGDGHXQDxRWDPELpQRIUHFHPRVHQIRUPD
FRPSUDRULJLQDO JUDWXLWDWRGDODPDQRGHREUD\ORVFRVWRVGHVHUYLFLRSDUDUHHPSOD]DUODSLH]DGHIHFWXRVD
7RGRVORVVHUYLFLRVGHJDUDQWtDVHRIUHFHQDWUDYpVGHQXHVWURV
FHQWURVGHDVLVWHQFLDWpFQLFDRXQWpFQLFRDXWRUL]DGRGH
&XVWRPHU&DUH
3DUDSURJUDPDUVHUYLFLRYLVLWHODSiJLQD
*($SSOLDQFHVFRPROODPHDO*(&$5(6
&XDQGROODPHSDUDVROLFLWDUVHUYLFLRSRUIDYRUWHQJDDPDQRHO
Q~PHURGHVHULH\HOQ~PHURGHPRGHOR
*DUDQWtDGHODODYDGRUD*(
6RSRUWHDOFRQVXPLGRU6ROXFLRQDUSUREOHPDV2SHUDFLyQ6HJXULGDG
(QJUDSHHOUHFLERDTXt
6HQHFHVLWDHOFRPSUREDQWH
FRQODIHFKDGHFRPSUDRULJLQDO
SDUDTXHODJDUDQWtDFXEUDORV
VHUYLFLRV
/RTXHQRHVWiFXELHUWR
9LDMHVGHOSHUVRQDOGHVHUYLFLRDVXFDVDSDUDHQVHxDUOH
FyPRXVDUVXSURGXFWR
,QVWDODFLyQHQWUHJDRPDQWHQLPLHQWRLQDSURSLDGD
)DOODVGHOSURGXFWRVLHVPDOWUDWDGRPDOXVDGRRXVDGR
SDUDXQSURSyVLWRGLIHUHQWHGHOTXHVHFUHyRVLHVXVDGR
SDUDXVRVFRPHUFLDOHV
&DPELRGHORVIXVLEOHVGHVXFDVDRUHDMXVWHGHOFLUFXLWR
GHLQWHUUXSWRUHV
3URGXFWRVVLQGHIHFWRVRURWRVRORVFXDOHVVH
HQFXHQWUDQIXQFLRQDQGRFRPRVHLQGLFDHQHO0DQXDOGHO
SURSLHWDULR
'DxRVDOSURGXFWRFDXVDGRVSRUDFFLGHQWHVLQFHQGLRV
LQXQGDFLRQHVRDFWRVGHODQDWXUDOH]D
'DxRVLPSUHYLVWRVUHVXOWDQWHVFDXVDGRVSRUSRVLEOHV
GHIHFWRVFRQHVWHHOHFWURGRPpVWLFR
'HIHFWRVRGDxRVGHELGRDODSXHVWDHQIXQFLRQDPLHQWR
DWHPSHUDWXUDVGHFRQJHODFLyQ
'DxRVFDXVDGRVGHVSXpVGHOHQYtR
3URGXFWRQRDFFHVLEOHSDUDIDFLOLWDUHOVHUYLFLRUHTXHULGR
(VWDJDUDQWtDVHH[WLHQGHDOFRPSUDGRURULJLQDO\DFXDOTXLHUSURSLHWDULRVXEVHFXHQWHSDUDSURGXFWRVFRPSUDGRVSDUD
XVRGRPpVWLFRGHQWUR(VWDGRV8QLGRV6LHOSURGXFWRHVWiVLWXDGRHQXQiUHDTXHQRGLVSRQHGHVHUYLFLRSRUSDUWHGHXQ
SURYHHGRUGHVHUYLFLRDXWRUL]DGRGH*(SRGUtDWHQHUTXHKDFHUVHFDUJRGHORVFRVWHVGHHQYtRRELHQSRGUtDVROLFLWiUVHOH
TXHOOHYHHOSURGXFWRDXQFHQWURGHVHUYLFLRGH*(DXWRUL]DGRSDUDUHDOL]DUODUHSDUDFLyQ(Q$ODVNDODJDUDQWtDH[FOX\HHO
FRVWRGHHQYtRRODVYLVLWDVGHVHUYLFLRDVXFDVD
6LQHFHVLWDVROLFLWDUSLH]DVGHUHSXHVWROHUHFRPHQGDPRVTXHXWLOLFHVyORODVSLH]DVGH*(HVSHFLILFDGDVGHIiEULFD(VWDVSLH]DV
HVWiQGLVHxDGDVSDUDIXQFLRQDUFRQVXDSDUDWR\VHHQFXHQWUDQIDEULFDGDV\SUREDGDVSDUDFXPSOLUFRQODVHVSHFLILFDFLRQHVGH
*(
$OJXQRVHVWDGRVQRSHUPLWHQODH[FOXVLyQROLPLWDFLyQGHGDxRVLPSUHYLVWRV(VWDJDUDQWtDOHGDVXVGHUHFKRVOHJDOHV
HVSHFtILFRV\HVSRVLEOHTXHXVWHGWHQJDRWURVGHUHFKRVOHJDOHVTXHYDULDQGHHVWDGRDHVWDGR3DUDLQIRUPDUVHGHFXiOHV
VRQVXVGHUHFKRVOHJDOHVFRQVXOWHDVXRILFLQDGHDVXQWRVGHOFRQVXPLGRUORFDORHVWDWDORSyQJDVHHQFRQWDFWRFRQOD
2ILFLQDGHVX3URFXUDGRU*HQHUDO
*DUDQWH*HQHUDO(OHFWULF&RPSDQ\/RXLVYLOOH.<
(;&/86,Ï1'(*$5$17Ë$6,03/Ë&,7$6³6X~QLFR\H[FOXVLYRGHUHFKRHVODUHSDUDFLyQGHOSURGXFWRWDO\FRPRVH
LQGLFDHQHVWD*DUDQWtDOLPLWDGD&XDOTXLHUJDUDQWtDLPSOtFLWDLQFOX\HQGRODVJDUDQWtDVLPSOtFLWDVGHFRPHUFLDELOLGDGR
DGHFXDFLyQSDUDXQILQGHWHUPLQDGRHVWiQOLPLWDGDVDXQDxRRHOSHUtRGRGHWLHPSRPiVEUHYHSHUPLWLGRSRUODOH\

,PSUHVRHQORV(VWDGRV8QLGRV
6RSRUWHDOFRQVXPLGRU
5HDO/LIH'HVLJQ6WXGLR(VWXGLRGHGLVHxRSDUDODYLGDUHDO
*($SSOLDQFHVFRP
*(DSR\DHOFRQFHSWRGH'LVHxR8QLYHUVDO³SURGXFWRVVHUYLFLRV\DPELHQWHVTXHSXHGHQXVDUJHQWHGHWRGDV
ODVHGDGHVWDPDxRV\FDSDFLGDGHV5HFRQRFHPRVODQHFHVLGDGGHGLVHxDUSDUDXQDJUDQJDPDGHKDELOLGDGHV
\GLILFXOWDGHVItVLFDV\PHQWDOHV3DUDPiVGHWDOOHVFREUHODVDSOLFDFLRQHVGH*('LVHxR8QLYHUVDOLQFOX\HQGR
LGHDVGHGLVHxRSDUDODFRFLQDSDUDSHUVRQDVFRQGLVFDSDFLGDGHVPLUHQXHVWUDSiJLQD:HEKR\PLVPR3DUD
SHUVRQDVFRQGLILFXOWDGHVDXGLWLYDVIDYRUGHOODPDUDO7''*($&
3iJLQD:HEGH*($SSOLDQFHV *($SSOLDQFHVFRP
¢7LHQHDOJXQDSUHJXQWDVREUHVXHOHFWURGRPpVWLFR"£3UXHEHODSiJLQD:HEGH*($SSOLDQFHVKRUDVDOGtD
FXDOTXLHUGtDGHODxR3DUDPD\RUFRQYHQLHQFLD\VHUYLFLRPiVUiSLGR\DSXHGHGHVFDUJDUORV0DQXDOHVGHORV
3URSLHWDULRVSHGLUSLH]DVRLQFOXVRKDFHUXQDFLWDHQOtQHDSDUDTXHYHQJDQDUHDOL]DUXQDUHSDUDFLyQ
6ROLFLWHXQDUHSDUDFLyQ *($SSOLDQFHVFRP
(OVHUYLFLRGHH[SHUWRV*(HVWiDWDQVyORXQSDVRGHVXSXHUWD£(QWUHHQOtQHD\VROLFLWHVXUHSDUDFLyQFXDQGR
OHYHQJDELHQDOGtDFXDOTXLHUGtDGHODxR2OODPHDO*(&$5(6GXUDQWHKRUDVQRUPDOHVGH
RILFLQD
*DUDQWtDVDPSOLDGDV *($SSOLDQFHVFRP
&RPSUHXQDJDUDQWtDDPSOLDGD\REWHQJDGHWDOOHVVREUHGHVFXHQWRVHVSHFLDOHVGLVSRQLEOHVPLHQWUDVVX
JDUDQWtDHVWiD~QDFWLYD3XHGHFRPSUDUODHQOtQHDHQFXDOTXLHUPRPHQWRROODPDUDOGXUDQWH
KRUDVQRUPDOHVGHRILFLQD*(&RQVXPHU+RPH6HUYLFHVHVWDUiD~QDKtFXDQGRVXJDUDQWtDWHUPLQH
3LH]DV\DFFHVRULRV *($SSOLDQFHVFRP
$TXHOORVLQGLYLGXRVFRQODFDOLILFDFLyQQHFHVDULDSDUDUHSDUDUVXVSURSLRVHOHFWURGRPpVWLFRVSXHGHQSHGLUTXH
VHOHVPDQGHQODVSLH]DVRDFFHVRULRVGLUHFWDPHQWHDVXVKRJDUHVDFHSWDPRVODVWDUMHWDV9,6$0DVWHU&DUG\
'LVFRYHU+DJDVXSHGLGRHQOtQHDKR\KRUDVFDGDGtDROODPDUSRUWHOpIRQRDOGXUDQWHKRUDV
QRUPDOHVGHRILFLQD
/DVLQVWUXFFLRQHVGHVFULWDVHQHVWHPDQXDOFXEUHQORVSURFHGLPLHQWRVDVHJXLUSRUFXDOTXLHUXVXDULR
&XDOTXLHURWUDUHSDUDFLyQGHEHUtDSRUUHJODJHQHUDOUHIHULUVHDSHUVRQDOFDOLILFDGRDXWRUL]DGR'HEHHMHUFHUVH
SUHFDXFLyQ\DTXHODVUHSDUDFLRQHVLQFRUUHFWDVSXHGHQFDXVDUFRQGLFLRQHVGHIXQFLRQDPLHQWRLQVHJXUDV
3yQJDVHHQFRQWDFWRFRQQRVRWURV *($SSOLDQFHVFRP
6LQRHVWiVDWLVIHFKRFRQHOVHUYLFLRTXHUHFLEHGH*(SyQJDVHHQFRQWDFWRFRQQRVRWURVHQQXHVWUDSiJLQD:HE
LQGLFDQGRWRGRVORVGHWDOOHVDVtFRPRVXQ~PHURGHWHOpIRQRRHVFUtEDQRVD
*HQHUDO0DQDJHU&XVWRPHU5HODWLRQV
*($SSOLDQFHV$SSOLDQFH3DUN
/RXLVYLOOH.<
5HJLVWUHVXHOHFWURGRPpVWLFR *($SSOLDQFHVFRP
£5HJLVWUHVXQXHYRHOHFWURGRPpVWLFRHQOtQHD³FXDQGRXVWHGSUHILHUD(OUHJLVWUDUVXSURGXFWRDWLHPSROH
SURSRUFLRQDUiVLVXUJLHUDODQHFHVLGDGXQDPHMRUFRPXQLFDFLyQ\XQVHUYLFLRPiVUiSLGREDMRORVWpUPLQRVGH
VXJDUDQWtD7DPELpQSXHGHHQYLDUVXWDUMHWDGHUHJLVWURSUHLPSUHVDTXHVHLQFOX\HHQHOPDWHULDOGHHPEDODMH

