Loading ...
Loading ...
Loading ...
Problem Reason Solution
Water leaks from the bottom of the
coffee maker
The drip tray is lled with water Please clean the drip tray
The coffee machine is malfunctioning Please contact us at
Water leaks from the outer-side of
the lter
There is some coffee powder on the
lter edge
Use a damp cloth to wipe away any
residual coffee powder
There is a slight taste of acidity in the
espresso
The machine was not cleaned and there
are residual coffee grounds
Refer to the CLEANING &
MAINTENANCE section on page 3 of
this quick start guide
The coffee powder has turned bad after
being stored in a hot and wet place for
long periods of time
Please use fresh coffee powder, or
store unused coffee powder in a cool
and dry place. After opening a pack of
coffee, reseal it tightly and store it in a
refrigerator to maintain its freshness
The machine is not working The power cable was not correctly
plugged into the power outlet
Plug the power cord into a wall outlet
and if the machine still ceases to
function, please contact us at
The built-in steamer does not produce
any milk froth
The green indicator is not illuminated The steamer will only produce steam
to froth milk only after the READY
indicator is green
The cup used for frothing milk is not of
the correct size
Use a high and narrow cup or the
stainless steel milk frothing cup
provided with your purchase
You used skimmed milk Please use whole milk or half-skimmed
milk
Do not attempt to dismantle your machine. If the cause of failure is not listed above,
please contact us at [email protected]
Loading ...
Loading ...