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2
Table of contents
1 IMPORTANT SAFETY
INSTRUCTIONS....................4
1.1 Safety definitions..................4
1.2 General information..............4
1.3 Intended use ........................5
1.4 Restrictive Use.....................5
1.5 Grounding instructions .........5
1.6 Safe use...............................6
1.7 Risk to children ....................8
1.8 State of California
Proposition 65 Warnings ......8
2 Preventing material
damage .................................9
3 Environmental protection
and energy-saving ...............9
3.1 Saving energy ......................9
3.2 AquaSensor .........................9
4 Familiarizing yourself
with your appliance............10
4.1 Appliance ...........................10
4.2 Controls .............................12
5 Dishwasher Cycles ............14
5.1 Energy Guide .....................15
5.2
Favorite .........................15
6 Options ...............................16
7 Features..............................16
7.1 Upper rack .........................16
7.2 Lower rack .........................17
7.3 Silverware Basket ..............17
7.4 Cup shelf............................18
7.5 Flip tines ............................18
7.6 Knife Shelf .........................18
7.7 Rack heights ......................19
8 Before using for the first
time .....................................19
8.1 Initial use............................19
9 Water softening system.....19
9.1 Overview of water
hardness settings...............19
9.2 Setting the water
softening system.................20
9.3 Special Dishwasher Salt .....20
9.4 Switching off the water
softening system.................21
10 Rinse aid system ...............21
10.1 Rinse aid...........................21
10.2 Setting the amount of
rinse aid ............................22
10.3 Switching the rinse aid
system off .........................22
11 Detergent............................22
11.1 The correct detergents......22
11.2 Incompatible detergents....23
11.3 Information on
Detergent..........................23
11.4 Adding Detergent..............24
11.5 Detergent table .................24
12 Dishware.............................25
12.1 Damage to glass and
dishware ...........................25
12.2 Loading dishware..............26
12.3 Removing dishware ..........26
12.4 Loading patterns ...............27
13 Basic Operation .................28
13.1 Protection against
unintentional operation......28
13.2 Switching on the
appliance ..........................28
13.3 Setting a cycle ..................28
13.4 Setting options ..................28
13.5 Setting the electronic
delay time .........................28
13.6 Starting the wash cycle .....28
13.7 Activating the button
lock ...................................29
13.8 Deactivating the button
lock ...................................29
13.9 Interrupting the wash
cycle .................................29
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13.10 Terminating the wash
cycle ..............................29
13.11 Switching off the
appliance .......................29
14 Basic settings...................30
14.1 Overview of the basic
settings ............................30
14.2 Changing the basic
settings ............................31
15 HomeConnect™ .............31
15.1 HomeConnect™ quick
start..................................32
15.2 HomeConnect™
settings ............................32
15.3
Remote start ................32
15.4 Remote Diagnostics ........33
15.5 Software update...............33
15.6 Data Protection ................33
16 Cleaning and
maintenance.....................34
16.1 Cleaning the tub...............34
16.2 Cleaning agent.................34
16.3 Tips on appliance care .....34
16.4
Machine Care ..............34
16.5 Filter system.....................36
16.6 Cleaning the spray arms...37
17 Troubleshooting...............38
18 Transportation, storage
and disposal.....................49
18.1 Removing the appliance...49
18.2 Vacation and Storage.......49
18.3 Transporting the
appliance .........................49
18.4 Disposal of your old
appliance .........................50
19 Customer Service ............50
19.1 Model number (E-Nr.),
production number (FD)
and consecutive
numbering (Z-Nr.) ............50
19.2 AquaStop® Pledge ..........50
20 Technical specifications...52
20.1 Information regarding
Free and Open Source
Software ...........................52
21 Statement of Limited
Product Warranty...............52
21.1 What this Warranty
Covers & Who it Applies
to ......................................52
21.2 How Long the Warranty
Lasts.................................53
21.3 Extended Warranty ...........53
21.4 Repair/Replace as Your
Exclusive Remedy ............53
21.5 Out of Warranty Product...54
21.6 Warranty Exclusions .........54
21.7 Obtaining Warranty
Service..............................56
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Read all instructions carefully before use. These precautions will reduce
the risk of electrical shock, fire and injury to persons. When using kitchen
appliances, basic safety precautions must be followed including those in
the following pages.
1.1 Safety definitions
Here you can find explanations of the safety signal words used in this
manual.
WARNING
This indicates that death or serious injuries may occur as a result of non-
observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a result of
non-observance of this warning.
NOTICE:
This indicates that damage to the appliance or property may occur as a
result of non-compliance with this advisory.
Note:This alerts you to important information and/or tips.
1.2 General information
To reduce the risk of fire, electrical shock, or serious injury, observe the
following.
¡ This appliance is provided with installation instructions and this use
and care manual. Read and understand all instructions before using
the appliance.
¡ Keep the manual and the product information in a safe place for future
reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
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5
¡ Severe product damage and/or injury could result from the use of un-
qualified service technicians or non-original parts. All repairs must be
performed by an authorized service provider using only original equip-
ment factory replacement parts.
¡ NSF/ANSI 184 Certified residential dishwashers are not intended for li-
censed food establishments.
1.3 Intended use
Only use this appliance:
¡ for cleaning household dishware.
¡ In private households and in enclosed spaces in a residential environ-
ment.
¡ Up to an altitude of max. 13,100ft (4000m) above sea level.
1.4 Restrictive Use
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
1.5 Grounding instructions
This appliance must be grounded to a metal, permanent wiring system or
an equipment grounding conductor must be run with the circuit conduc-
tors and connected to the equipment grounding terminal or lead on the
dishwasher. See the Installation Instructions included with this dish-
washer for more information on electrical requirements.
WARNING
Improper connection of the equipment grounding conductor can result in
risk of electric shock.
▶
This appliance must be grounded. In the event of a malfunction or
breakdown, grounding will reduce the risk of electric shock by provid-
ing a path of least resistance for electric current. This appliance is
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
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equipped with a cord having an equipment-grounding conductor.
Check with an authorized electrician or service representative if you
are in doubt whether the appliance is properly grounded.
1.6 Safe use
Follow these safety instructions when using the appliance.
WARNING
To reduce the risk of serious injury, observe the following.
▶
Read all instructions before using this dishwasher.
▶
Use this dishwasher only for its intended function, which is the wash-
ing of household dishware and kitchenware rated as dishwasher safe.
▶
Only use detergents or rinsing agents recommended for use in a dish-
washer, and keep them out of the reach of children.
▶
Do not abuse, sit or stand on the door or dish racks of the dishwasher.
WARNING
Under certain conditions, hydrogen gas may be produced in a hot water
system that has not been used for two weeks or more. Hydrogen gas is
explosive.
▶
Before using a dishwasher that is connected to a hot water system that
has been unused for two weeks or longer, turn on all hot water faucets
and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is explosive, do not smoke
or use an open flame during this time.
WARNING
To avoid risk of electric shock, observe the following.
▶
Only use the appliance in enclosed residential space according to the
installation manual.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use any steam cleaners or high-pressure cleaners to clean this
appliance. If not followed, excess moisture can accumulate.
IMPORTANT SAFETY INSTRUCTIONS
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WARNING
To avoid risk of injury, when loading items to be washed, observe the fol-
lowing.
▶
Locate sharp items so they are not likely to damage the door seal.
▶
Load knives and other sharp utensils with their handles up to reduce
the risk of cut-type injuries.
▶
Do not wash plastic items unless they are marked "dishwasher safe"
or the equivalent. For plastic items not so marked, check the manufac-
turer's recommendations.
▶
Do not operate your dishwasher unless all enclosure panels are in
place.
▶
Do not tamper with or override controls and interlocks.
WARNING
For safe care and operation of your appliance, observe the following.
▶
Follow the safety instructions and directions for use on the detergent
and rinse aid product labels.
▶
Do not use harsh chemicals such as bleach-based products to clean
your dishwasher. Some bleach-based products can damage your dish-
washer and may present health hazards!
▶
Always use caution when opening the door during or following a wash
cycle as hot water or steam may escape. Do not fully open the door
until water noises have stopped and steam has subsided.
▶
To avoid floor damage and possible mold growth, do not allow wet ar-
eas to remain around or under the dishwasher.
NOTICE:
Water and power shut off
▶
It is highly recommended for the end user to become familiar with the
procedure to shut off the incoming water supply and the procedure to
shut off the incoming power supply. See the installation instructions or
contact your installer for more information.
IMPORTANT SAFETY INSTRUCTIONS
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1.7 Risk to children
Follow these safety instructions if there are children in your home.
WARNING
To reduce risk of injury to children, observe the following.
▶
Do not allow children to play in or on the dishwasher.
▶
When children become old enough to operate the appliance, it is the
responsibility of the parents/legal guardians to ensure the children are
instructed in safe practices by qualified persons.
▶
Remove the dishwasher door to the washing compartment when re-
moving an old dishwasher for service or discarding.
1.8 State of California Proposition 65 Warnings
This product may contain a chemical known to the State of California,
which can cause cancer or reproductive harm. Therefore, the packaging
of your product may bear the following label as required by California:
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Preventing material damage en-us
9
Preventing material damage
2 Preventing material
damage
Preventing material damage
NOTICE:
Harsh chemicals such as bleach-
based products can damage your
dishwasher.
▶
Do not use harsh chemicals
such as bleach-based products
to clean your dishwasher.
Unsuitable cleaning products may
damage the appliance.
▶
Do not use a steam cleaner.
▶
So as not to scratch the finish
on the appliance, do not use
sponges with a rough surface
or abrasive cleaning agents.
Escaping water vapor can dam-
age cabinetry.
▶
When the program ends, let the
appliance cool down a bit be-
fore opening the door.
Protect your appliance from the
elements.
▶
Protect against freezing to
avoid possible damage to the
fill valve. Damage caused by
freezing is not covered by the
warranty.
Special salt for dishwashers can
damage the tub due to corrosion.
▶
To make sure that any special
salt that escapes is washed out
of the tub, add the special salt
to the dispenser for special salt
immediately before the pro-
gram starts.
Detergent may damage the water
softening system.
▶
Only fill the dispenser of the
water softening system with
special dishwasher salt.
Environmental protection and energy-saving
3 Environmental
protection and
energy-saving
Environmental protection and energy-saving
3.1 Saving energy
If you follow these instructions,
your appliance will use less power
and water.
Use the Normal program.
a
The Normal program is energy-
efficient and environmentally
friendly.
→
"Dishwasher Cycles",
Page14
3.2 AquaSensor
The AquaSensor is an optical
measuring device (light barrier)
which measures the turbidity of
the washing water. You can save
water with the AquaSensor.
The operation of the AquaSensor
depends on the selected cycle. If
the soiling level is high, the wash-
ing water is drained off and re-
placed with fresh water. If the soil-
ing level is lower, the washing wa-
ter is used in the next wash cycle,
so reducing water consumption by
3-6 liters. In the Auto cycles the
temperature and run time are ad-
ditionally adjusted to the level of
soiling.
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10
Familiarizing yourself with your appliance
4 Familiarizing yourself with your appliance
Familiarizing yourself with your appliance
4.1 Appliance
Here you can find an overview of the parts of your appliance.
1
2
3
4
5
6
7 8
9
10
11
12
1
Rating plate Rating plate with E number and FD
number →
Page50
.
You will need this data to contact Cus-
tomer service →
Page50
.
2
Detergent dispenser Detergent is added to the detergent
dispenser.
3
Lower rack
Lower rack →
Page17
1
Depending on the appliance specifications
Familiarizing yourself with your appliance en-us
11
4
Dispenser for special
salt
Special salt is added to the dispenser
for special salt.
→
"Water softening system", Page19
5
Lower spray arm The lower spray arm washes the dish-
ware in the lower rack.
If the dishware has not been washed
properly, clean the spray arms.
→
"Cleaning the spray arms",
Page37
6
Detergent tab collecting
tray
During the wash cycle, detergent tabs
automatically drop out of the detergent
dispenser into the tab collecting tray,
where they can dissolve fully.
7
Upper rack
Upper rack →
Page16
8
Cup shelf
1
Cup shelf →
Page18
9
Upper spray arm The upper spray arm washes the dish-
ware in the upper rack.
If the dishware has not been washed
properly, clean the spray arms.
→
"Cleaning the spray arms",
Page37
10
Filter system
Filter system →
Page36
11
Silverware basket Silverware basket
12
Dispenser for rinse aid Rinse aid is added to the dispenser for
rinse aid.
→
"Rinse aid system", Page21
1
Depending on the appliance specifications
en-us Familiarizing yourself with your appliance
12
4.2 Controls
You can use the control panel to configure all functions of your appliance
and to obtain information about the operating status.
With some buttons you can perform different functions.
1 2 3 4 5 6 7 8
910111213
1
ON/OFF button
and reset button
Switching on the appliance
→
Page28
Switching off the appliance
Terminating the wash cycle
→
Page29
2
Cycle buttons Cycles
3
Special salt refill indicator Water softening system
→
Page19
4
Rinse aid refill indicator
Rinse aid system →
Page21
5
WLAN display
Home Connect →
Page31
6
Water supply display Display for water supply
7
button If you press for approx. 3
seconds, you can open the basic
settings.
8
Start button Starting the wash cycle
→
Page28
9
Cycle buttons and options Cycles
Options
10
Remote Start
11
Electronic delay time Setting the electronic delay time
→
Page28
1
Depending on the appliance specifications
Familiarizing yourself with your appliance en-us
13
12
Display The display shows information
about the remaining run time or ba-
sic settings. You can change the
basic settings via the display and
the setting buttons.
13
Handle
1
Open the appliance door.
1
Depending on the appliance specifications
en-us Dishwasher Cycles
14
Dishwasher Cycles
5 Dishwasher Cycles
Dishwasher Cycles
Below is an overview of the different cycles available on your dish-
washer.
The running time may vary depending on the cycle selected. The running
time depends on the water temperature, the quantity of dishware, the
level of dirt and the option selected. The running time will change if the
rinse aid system is switched off or rinse aid needs to be added. The con-
sumption values relate to normal conditions and a water hardness of 16 -
20 °E. Different influencing factors such as water temperature or pipe
pressure may result in deviations.
Cycle Purpose Cycle sequence Usage
1) Hour/min.
2) Electrical/
kWH
3) Water/gal
Heavy Dishware:
¡ Washing pots
and pans, non-
fragile dishware
and silverware
Level of soiling:
¡ Removing stub-
born burned or
dried on food
remnants con-
taining starch
and protein.
Intensive
¡ Pre-Rinse
¡ Cleaning 151 °F –
160 °F
¡ Intermediate rinse
¡ Final rinse 162 °F
¡ Drying
¡ 1) 1:40-
2:00
¡ 2) 0.950-
1.100
¡ 3) 4.9-6.4
Auto Dishware:
¡ Cleaning mixed
dishware and
silverware.
Level of soiling:
¡ Removing com-
mon household
food remnants
lightly dried-on.
Sensor controlled:
¡ Optimized by sensors
depending on the
soiling of the rinsing
water.
¡ 1) 1:50-
2:20
¡ 2) 0.810-
0.850
¡ 3) 2.5-5.4
Note:The dis-
played cycle
time indicates
an average
value.
Normal Dishware:
¡ Cleaning mixed
dishware and
silverware.
Level of soiling:
¡ Removing com-
mon household
food remnants
lightly dried-on.
Most economical cycle:
¡ Pre-Rinse
¡ Cleaning 122 °F –
131 °F
¡ Intermediate rinse
¡ Final rinse 154 °F
¡ Drying
¡ 1) 2:10 -
2:15
¡ 2) 0.750 -
0.840
¡ 3) 2.3 -5.6
Dishwasher Cycles en-us
15
Cycle Purpose Cycle sequence Usage
1) Hour/min.
2) Electrical/
kWH
3) Water/gal
Rinse Dishware:
¡ Cleaning all
types of dish-
ware.
Level of Soiling:
¡ Cold rinsing, in-
termediate
cleaning.
Cold rinsing:
¡ Pre-rinse
¡ 1) 0:09
¡ 2) 0.050
¡ 3) 1.2
Machine
Care
Only when using
unloaded appli-
ance.
Machine Care 162 °F ¡ 1) 1:55
¡ 2) 1.100
¡ 3) 2.6
Favorite - - ¡ 1) -
¡ 2) -
¡ 3) -
5.1 Energy Guide
The Energy Guide label was
based on the Normal soil sensing
cycle.
The unit was tested without any
rinse aid (liquid) in the rinse aid
dispenser. A single dose of deter-
gent was inserted into the deter-
gent dispenser, with no detergent
being used in the prewash. The
unit was not subjected to trun-
cated testing per the definitions in
the test procedure. We recom-
mend that dish loads such as the
one in the energy certification test
have the rack position set in the
highest position. Recommended
for daily, regular or typical use to
completely wash a full load of nor-
mally soiled dishes.
5.2 Favorite
With this function, you can save a
combination of a Cycle and an
Option.
You can save the selected Cycle
and Option combination via the
Home Connect app or on the ap-
pliance.
When programs have been down-
loaded to the appliance, the name
of the program will be displayed in
the app. The display alternately
shows "APP" and the remaining
running time.
Tip:You can use the Home Con-
nect app to download additional
Cycles and Options and save
them.
1
Save Favorite on the
appliance.
1. Press .
2. Press the right cycle button.
1
Depending on the appliance specifications
en-us Options
16
3. Press the button for the rele-
vant options.
4. Press Favorite button for 3 sec-
onds.
a The selected cycle and option
will flash.
a The Favorite button flashes.
a The program combination is
saved.
Tip:To reset the cycle, either use
the Home Connect app or reset
your appliance back to the factory
settings.
→
"Overview of the basic set-
tings", Page30
Options
6 Options
Options
Here is an overview of the differ-
ent options available on your dish-
washer.
Option Use
Delicate For lightly soiled
items with easy to
remove foods for
better care of the
loaded glasses.
Gentle drying, uses
less energy and
shortens the cycle.
Extra Dry
¡ For a better drying
result, the final
rinse temperature
is increased and
the drying phase
extended.
¡ Especially suit-
able for drying
plastic parts.
¡ There is a slight
increase in energy
consumption and
the run time is ex-
tended.
Option Use
Sanitize
¡ To ensure a
higher hygiene
status for the ap-
pliance and dish-
ware, the temper-
ature is increased
and maintained
for an extra-long
period.
¡ Especially suit-
able for cleaning
chopping boards
or baby bottles.
¡ Continuous use of
this option im-
proves the hy-
giene status.
¡ This will increase
the run time and
energy consump-
tion.
Features
7 Features
Features
You can find an overview of the
possible features of your appli-
ance and how to use them here.
These features depend on your
appliance model.
7.1 Upper rack
Arrange cups and glasses in the
upper rack.
a
Knife shelf
1
1
Depending on the appliance specifications
Features en-us
17
You can adjust the height of the
upper rack to make room for
larger items.
Adjusting upper rack with the
side levers
To wash large items in the racks,
adjust the shelf height of the up-
per rack.
1. Pull out the upper rack.
2. To prevent the rack from sud-
denly dropping down, hold the
side of the rack by the top
edge.
3. Press in the right- and left-hand
levers on the outside of the
rack.
The rack can then slip down
slightly.
4. Raise or lower the rack evenly
to the right level.
→
"Rack heights", Page19
Check that the rack is level on
both sides.
5. Slide the rack in.
7.2 Lower rack
Arrange pans and plates in the
lower rack.
a
Silverware basket
1
Large plates up to a diameter of
12inches can be arranged in the
lower rack as shown.
7.3 Silverware Basket
Arrange the silverware in the sil-
verware basket, ensuring that the
items are not nestled together and
with the sharp points down.
WARNING
The sharp points and edges of
knives and other sharp utensils
can cause serious injury.
▶
Load knives and other sharp
utensils with edges down. Do
not allow children to handle or
play near knives and sharp
utensils
1
Depending on the appliance specifications
en-us Features
18
7.4 Cup shelf
Use the cup shelf and the space
underneath for small cups and
glasses or for large items of silver-
ware, e.g. cooking spoons or
serving cutlery.
If you do not need the cup shelf,
you can fold it up.
7.5 Flip tines
Use the flip tines to position dish-
ware securely, e.g. plates.
You can fold the tines down to ar-
range pans, bowls and glasses
better.
1
Folding down the tines
1
If you do not need the tines, fold
them down.
1. Push the lever forward and
fold down the tines .
1
2
2. To use the tines again, fold
them back up.
a The tines click into position.
7.6 Knife Shelf
Use the shelf for knives or other
long utensils.
1
Depending on the appliance specifications
Before using for the first time en-us
19
7.7 Rack heights
Set the racks at the right height.
Appliance height 32 inches with silverware basket
Level Upper rack Lower rack
1 max. ø 8.5" 12"
2 max. ø 9.5" 11"
3 max. ø 10.5" 10"
Before using for the first time
8 Before using for the
first time
Before using for the first time
Apply the settings for the first use.
8.1 Initial use
Before the first use, or after a fac-
tory reset, you will need to config-
ure the settings.
Tip:Connect your appliance to a
mobile device. You can conve-
niently change all settings using
the HomeConnect™ app.
→
"HomeConnect™ quick start",
Page32
Requirement:The appliance has
been installed and connected.
1. Add special salt.
2.
Add rinse aid. →
Page21
3. Switch on the appliance.
→
Page28
4. Set the water softening system.
→
Page20
5. Set the amount of rinse aid.
→
Page22
6. Add detergent.
7. Start the Program with the
highest cleaning temperature
without dishware.
To remove any marks from wa-
ter or other residues, we rec-
ommend you operate the appli-
ance without dishware before
using it for the first time.
Tip:You can change these set-
tings and other Basic settings
→
Page30
at any time.
Water softening system
9 Water softening
system
Water softening system
Hard water leaves limescale on
dishware as well as the washing
tank, and parts of the appliance
may become blocked.
To ensure good dishwashing re-
sults, you can treat the water with
special salt and the water soften-
ing system. To avoid damage to
the appliance, water with a hard-
ness above 9°E must be soft-
ened.
9.1 Overview of water hardness settings
You can find an overview of the water hardness values that can be se-
lected here.
You can find out how hard your water is from your local water company
or by using a water hardness tester.
en-us Water softening system
20
Water hard-
ness °E
Hardness
range
mmol/l Setting value
0 - 8 soft 0 - 1.1 H00
9 - 10 soft 1.2 - 1.4 H01
11 - 12 medium 1.5 - 1.8 H02
13 - 15 medium 1.9 - 2.1 H03
16 - 20 medium 2.2 - 2.9 H04
21 - 26 hard 3.0 - 3.7 H05
27 - 38 hard 3.8 - 5.4 H06
39 - 62 hard 5.5 - 8.9 H07
Note:Set the water hardness de-
termined on your appliance.
→
"Setting the water softening
system", Page20
With a water hardness of 0 - 8°E
you can dispense with special salt
for dishwashers and switch off the
water softening system.
→
"Switching off the water soften-
ing system", Page21
9.2 Setting the water
softening system
Set the water hardness on your
appliance.
1. Determine the water hardness
and the appropriate setting
value.
→
"Overview of water hardness
settings", Page19
2. Press .
3. To open the basic settings,
press for 3 seconds.
a The display shows Hxx.
a The display shows .
4. Press repeatedly until the
right water hardness has been
set.
The value H00 is set at the fac-
tory.
5. To save the settings, press
for 3 seconds.
9.3 Special Dishwasher
Salt
You can use special dishwasher
salt to soften the water.
Adding dishwasher salt
If the salt refill indicator lights up,
add special dishwasher salt to the
dispenser for salt just before the
cycle starts. The amount of spe-
cial dishwasher salt required de-
pends on the water hardness. The
higher the water hardness, the
greater the amount of salt re-
quired.
NOTICE:
Detergent may damage the water
softening system.
▶
Only fill the dispenser of the
water softening system with
special dishwasher salt.
Special salt for dishwashers can
damage the tub due to corrosion.
▶
To make sure that any special
salt that escapes is washed out
of the tub, add the special salt
to the dispenser for special salt
immediately before the pro-
gram starts.
1. Unscrew the lid of the salt dis-
penser and remove.
2. Before the first use: Fill the dis-
penser full with water.
Rinse aid system en-us
21
3. Note:Only use special salt
specified for dishwashers.
Do not use salt tablets.
Do not use table salt.
Add the special dishwasher salt
to the dispenser.
a
Funnel
Fill the dispenser completely
with the salt. The water in the
dispenser is displaced and
forced out.
4. Place the lid back on the dis-
penser and turn to close.
9.4 Switching off the
water softening
system
If you do not need to use the wa-
ter softening system, e.g. you al-
ready have a whole house water
softening system, you can turn the
system off.
Note
To avoid damage to the
appliance, only switch off the
water softening system in the
following cases:
¡ The water hardness is max.
26°E and you are using com-
bined detergents with salt re-
placement substances. Accord-
ing to manufacturers, combined
detergents with salt replace-
ment substances can generally
only be used up to a water
hardness of 26°E without
adding special salt.
¡ The water hardness is 0 - 8°E.
You can omit special salt.
1. Press .
2. To open the basic settings,
press for 3 seconds.
a The display shows Hxx.
a The display shows .
3. Press repeatedly until the
display shows H00.
4. To save the settings, press
for 3 seconds.
a The water softening system is
switched off and the salt refill
indicator is deactivated.
Rinse aid system
10 Rinse aid system
Rinse aid system
You can use the rinse aid system
and rinse aid to get dishware and
glasses rinsed perfectly without
spots.
10.1 Rinse aid
For optimum drying results, use
rinse aid.
Only use rinse aid intended for
household dishwashers.
Adding rinse aid
If the rinse aid refill indicator lights
up, fill the dispenser with rinse
aid. Only use rinse aid intended
for household dishwashers.
1. Press the catch on the lid of the
dispenser for rinse aid and
lift .
1
2
en-us Detergent
22
2. Add rinse aid up to the max
mark.
max
3. If rinse aid spills out, remove it
from the tub.
Spilled rinse aid can cause ex-
cessive frothing during the
wash cycle.
4. Close the lid of the dispenser
for rinse aid.
a The lid clicks into position.
10.2 Setting the amount
of rinse aid
If there are streaks or water spots
on dishware, change the amount
of rinse aid.
1. Press .
2. To open the basic settings,
press for 3 seconds.
a The display shows Hxx.
a The display shows .
3. Press repeatedly un-
til the display shows the value
set at the factory r05.
4. Press repeatedly until the
right amount of rinse aid has
been set.
– A low setting adds less rinse
aid during the wash cycle
and reduces streaking on
dishware.
– A higher setting adds more
rinse aid during the wash cy-
cle, reduces water spots and
improves the drying result.
5. To save the settings, press
for 3 seconds.
10.3 Switching the rinse
aid system off
If you choose not to use rinse aid,
you can turn the rinse aid system
off.
Tip:Rinse aid within a combina-
tion detergent has limited effec-
tiveness. You will generally get
better results using a separate
rinse aid.
1. Press .
2. To open the basic settings,
press for 3 seconds.
a The display shows Hxx.
a The display shows .
3. Press repeatedly un-
til the display shows the value
set at the factory r05.
4. Press repeatedly until the
display shows r00.
5. To save the settings, press
for 3 seconds.
a The rinse aid system is
switched off and the rinse aid
refill indicator is deactivated.
Detergent
11 Detergent
Detergent
Find out which detergents are
suitable for your appliance.
11.1 The correct
detergents
Only use detergents that are
made for dishwashers, either ba-
sic or combination detergents.
For the best washing and drying
results, use a separate detergent,
then add Special salt and Rinse
aid →
Page21
separately.
Modern, powerful detergents
mainly use a low-alkaline formula-
tion with enzymes. Enzymes
break down starch and remove
protein. Oxygen-based bleaching
Detergent en-us
23
agents are generally used to re-
move colored stains, e.g. tea or
ketchup.
Note:Follow the manufacturer's
instructions for each detergent.
Detergent Description
Tabs Tabs are perfect for
all cleaning functions
and do not need to
be measured out.
However, with
shorter Cycles
→
Page14
some-
times tabs do not
dissolve entirely and
leave residues of de-
tergent. This may re-
duce its effective-
ness.
Powder
detergent
Powder detergent is
recommended for
shorter cycles. The
dosage can be ad-
justed to the level of
soiling.
Liquid de-
tergent
Liquid detergent
works faster and is
recommended for
shorter cycles with-
out a pre-rinse.
Sometimes liquid
detergent may leak
out despite the de-
tergent dispenser
being closed. This is
not a problem, just
remember the fol-
lowing:
¡ Only choose a cy-
cle without Pre-
Rinse.
¡ Do not use the
Delay Start op-
tion.
The dosage can be
adjusted to the level
of soiling.
11.2 Incompatible
detergents
Do not use a detergent which is
not designated for dishwasher use
or contains chlorine.
Detergent Description
Liquid hand
soap
Liquid hand
soap can cause
increased froth-
ing and dam-
age the appli-
ance.
Detergent con-
taining chlorine
This may leave
chlorine
residue on
dishware.
11.3 Information on
Detergent
Follow the instructions on deter-
gents in everyday use.
¡ Detergents marked as "ecologi-
cal" (environmentally friendly)
generally contain lower levels
of active agents or none at all.
The cleaning effect may be re-
duced.
¡ Adjust the rinse aid and the wa-
ter softening system settings in
accordance with the detergent
or combination detergent in
use.
¡ According to manufacturers,
combination detergents with
salt replacement substances
can only be used up to a cer-
tain water hardness, usually 26
°E, without adding special salt.
For the best washing and dry-
ing results we recommend us-
ing special salt from a water
hardness of 17 °E.
¡ Any rinse aid component of a
combination detergent has lim-
ited effectiveness. You will
have better results using a sep-
arate rinse aid.
en-us Detergent
24
¡ To prevent sticking, only touch
detergents in a water-soluble
pouch with dry hands and only
ever place them in a dry deter-
gent dispenser.
¡ Even if the rinse aid and spe-
cial salt refill indicators light up,
the wash cycles will run prop-
erly with combination deter-
gents.
¡ Use tablets with enhanced dry-
ing results.
11.4 Adding Detergent
1. To open the detergent dis-
penser, press the locking latch.
2. Add the detergent to the dry
detergent dispenser.
3 tbsp (45 ml)
1.75 tbsp
(25 ml)
1 tbsp (15 ml)
If you are using tablets, one is
enough. Insert the tablets in a
horizontal position.
If you are using powder or liq-
uid detergent, follow the manu-
facturer's instructions and
quantities for dosage in the de-
tergent dispenser.
1.5 to 1.75 Tbsp (20 ml – 25
ml) detergent is sufficient for
normal soiling. If dishware is
only lightly soiled, slightly less
than the amount of detergent
specified is usually sufficient.
3. Close the lid of the detergent
dispenser.
a The lid clicks into position.
a The detergent dispenser will
open automatically at the opti-
mum time during the cycle.
Powder or liquid detergent will
spread around the washing
tank and dissolve there.
Tablets will fall into the tablet
collecting tray and dissolve in
the right dosage. In order to en-
sure that tablets can dissolve
evenly, do not place any other
objects in the tablet collecting
tray.
Tip:If you use powder detergent
and select a cycle with pre-rinse,
you can also add a little detergent
to the interior door of the appli-
ance.
11.5 Detergent table
Detergent amount guidelines
Auto 1.75 Tbsp (25
ml) or 1 tab
Normal 1.75 Tbsp (25
ml) or 1 tab
Heavy 3 Tbsp (45 ml)
or 1 tab
Dishware en-us
25
Dishware
12 Dishware
Dishware
Only wash dishware that is suit-
able for dishwashers.
Note:Decorated glassware and
parts made of aluminum or silver
may fade or discolor with dish-
washing. Delicate types of glass
may turn cloudy after a few wash
cycles.
12.1 Damage to glass and
dishware
Avoid damage to glass and dish-
ware.
Cause Recommenda-
tion
The following
dishware is not
suitable for
dishwashers:
¡ Items of sil-
verware and
dishware
made from
wood
¡ Decorated
glassware,
antique and
hand-crafted
dishware
¡ Plastic dish-
ware not re-
sistant to
heat
¡ Dishware
made from
copper or tin
¡ Dishware
soiled with
ash, wax, lu-
bricating
grease or
paint
¡ Very small
items of
dishware
Only put dish-
ware in the
dishwasher if it
is marked as
suitable for
dishwashers by
the manufac-
turer.
Cause Recommenda-
tion
Glass and dish-
ware is not suit-
able for dish-
washers.
Only put
glasses and
china in the
dishwasher if it
is marked as
suitable for
dishwashers by
the manufac-
turer.
The chemical
composition of
the detergent
causes dam-
age.
Use a deter-
gent marked as
kind to dish-
ware by the
manufacturer.
Highly caustic
alkaline or
highly acidic
cleaning
agents, in par-
ticular commer-
cial or industrial
cleaning
agents, are not
suitable for
dishwashers in
conjunction
with aluminum.
If you are using
highly caustic
alkaline or
highly acidic
cleaning
agents, in par-
ticular commer-
cial or industrial
cleaning
agents, do not
put aluminum
parts inside the
dishwasher.
The water tem-
perature of the
program is too
high.
Select a pro-
gram with lower
temperatures.
After the cycle
has ended,
take glassware
and silverware
out of the appli-
ance without
delay.
en-us Dishware
26
12.2 Loading dishware
Arrange dishware correctly to opti-
mize the dishwashing result and
prevent damage to both dishware
and the appliance.
NOTICE:
Avoid dishwasher damage
▶
Do not load the dishwasher
with paper products, plastic
bags, packing materials or any-
thing other than normal, dish-
washer safe dishware and
kitchenware.
Tips
¡ Using the appliance allows you
to save energy and water com-
pared to washing-up by hand.
¡ See our website for examples
of how to load your appliance
efficiently, free of charge.
¡ To save energy and water, load
the machine with the number of
place settings specified.
¡ For better washing and drying
results, position items with
curves or recesses at an angle
so water can run off.
1. Remove large remnants of food
from dishware.
To save resources, do not pre-
rinse dishware under running
water.
2. Observe the following when ar-
ranging dishware:
– Put heavily soiled dishware
in the lower rack, e.g. pans.
The more powerful spray jet
ensures that the dishwashing
result will be better.
– To avoid damage to dish-
ware, arrange it so it is sta-
ble and cannot tip over.
– To avoid injury, arrange sil-
verware with the points and
sharp edges down.
– Position containers with the
openings facing down so no
water can collect in them.
– Do not block the spray arms
- make sure that they can
turn freely.
– Do not place small parts in
the collecting tray and do not
block it with dishware so as
not to obstruct the lid of the
detergent dispenser.
12.3 Removing dishware
CAUTION
Dishes can be very hot immedi-
ately after the cycle ends.
▶
Open the door slightly and al-
low dishes to cool for a few
minutes before unloading.
1. To prevent water dripping onto
dishware, unload it starting at
the bottom and working up.
Dishware en-us
27
2. Check the washing tank and
accessories for soiling and
clean if necessary.
→
"Cleaning and maintenance",
Page34
12.4 Loading patterns
Recommended loading patterns.
12 place settings:
Lower rack
Upper rack
Third rack
Additional loading patterns for 10
place settings:
Lower rack
Upper rack
Third rack
en-us Basic Operation
28
Basic Operation
13 Basic Operation
Basic Operation
13.1 Protection against
unintentional
operation
Your appliance is equipped with a
function that helps to prevent un-
intentional operation, e.g. by chil-
dren. After starting the appliance,
the door has to be closed within 4
seconds, otherwise the operation
will be paused.
Note:This function cannot be de-
activated.
Requirements
¡ Pressing Start to begin a wash
cycle
¡ Setting Delay time and press-
ing Start
¡ Opening the door while Delay
time is active
¡ Opening the door during a
wash cycle.
1. Close the door.
2. Press .
a The wash cycle will resume.
13.2 Switching on the
appliance
▶
Press .
The program last selected and
the additional function last se-
lected will be set by default.
If you do not perform any ac-
tions on the appliance for 10
minutes, it will automatically
switch off.
13.3 Setting a cycle
To adjust the wash cycle to the
soiling level of the dishware, se-
lect a suitable cycle.
▶
Press the right cycle button.
a The cycle is set and the cycle
button flashes.
a The remaining run time of the
cycle appears on the display.
13.4 Setting options
You can set options to complete
the chosen cycle.
Note:The available options de-
pend on which cycle is selected.
▶
Press the button for the rele-
vant option.
a The option is set and the option
button flashes.
13.5 Setting the electronic
delay time
You can delay the start of the
wash cycle by up to 24hours.
1. Press .
a "h:01" appears on the display.
2. Use to set the required
start time for the wash cycle.
3. Press .
a This activates the electronic de-
lay time.
Tip:To deactivate the electronic
delay time, press repeatedly
until "h:00" appears on the dis-
play.
13.6 Starting the wash
cycle
▶
Press .
a The wash cycle has ended
when the display shows
"0h:00m".
Notes
¡ If you want to add more dish-
ware while the appliance is run-
ning, do not use the collecting
tray as a handle for the upper
rack. You might touch the par-
tially dissolved tablet.
Basic Operation en-us
29
¡ You can only change a cycle in
progress if you can cancel it
first.
→
"Terminating the wash cy-
cle", Page29
¡ To save energy, the appliance
switches off automatically
10minutes after the end of the
wash cycle. If you open the ap-
pliance door immediately after
the wash cycle has ended, the
appliance will switch off after 4
seconds.
13.7 Activating the button
lock
The button lock prevents the ap-
pliance from being operated acci-
dentally or incorrectly while run-
ning.
▶
Press for approx. 3sec-
onds.
a The button lock is activated and
will be automatically deacti-
vated at the end of the cycle.
a flashes on the display
when the appliance is running.
a The button lock remains acti-
vated with a power failure.
13.8 Deactivating the
button lock
▶
Press for approx. 3sec-
onds.
13.9 Interrupting the wash
cycle
1. Press On/Off.
The program is saved and the
appliance switches off.
2. Press On/Off.
3. Press to resume the wash
cycle.
13.10 Terminating the
wash cycle
To end a cycle early or to switch
from one that has already started,
you will need to cancel it first.
▶
Press for approx.
4seconds.
a All displays light up.
a As soon as the displays are off,
the display shows "0h:01m"
and the residual water is
pumped out.
a The cycle is cancelled and
ends after approx. 1minute.
13.11 Switching off the
appliance
CAUTION
To avoid risk of injury, always use
caution when opening the door
during or following a wash cycle
as hot water or steam may es-
cape.
▶
Do not fully open the door until
water noises have stopped and
steam has subsided.
1. Please note the information on
Preventing Material Damage.
2. Press On/Off.
en-us Basic settings
30
Basic settings
14 Basic settings
Basic settings
You can configure your appliance to meet your needs.
14.1 Overview of the basic settings
The basic settings depend on the features of your appliance.
Basic setting Display
text
Selection Description
W. hardness H00
1
H00 - H07 Set the water softening
system to your water
hardness.
→
"Setting the water soft-
ening system", Page20
Level H00 switches the
water softening system
off.
Rinse aid disp. r05
1
r00 - r06 Set the amount of rinse
aid.
→
"Setting the amount of
rinse aid", Page22
Switch the rinse aid sys-
tem off with level r00.
Intensive drying d00
1
d00 - d01 The temperature is in-
creased during the final
rinse, which improves the
drying result. This may in-
crease the run time
slightly.
Note:Not suitable for del-
icate items of dishware.
Switch Intensive drying on
"d01" or off "d00".
Wi-Fi Cn0 Cn0 - Cn1 Switch the wireless net-
work connection on or off.
Level "Cn0" switches the
wireless network connec-
tion off.
The basic setting "Wi-Fi"
is not available until you
have connected the appli-
ance with the HomeCon-
nect™ app.
→
"HomeConnect™ ",
Page31
1
Factory setting (may vary according to model)
HomeConnect™ en-us
31
Basic setting Display
text
Selection Description
Remote Start rc1 rc0 - rc2 Activate or deactivate .
The following settings are
possible:
¡ With the setting "rc0",
the option is perma-
nently deactivated.
¡ With the setting "rc1",
the option can be se-
lected via the button.
¡ With the setting "rc2",
the option is perma-
nently activated.
The basic setting is not
available until you have
connected the appliance
with the HomeConnect™
app.
→
"HomeConnect™ ",
Page31
Factory setting rE Starting with
YES
Confirming
with
Restore changed settings
to the factory settings.
The settings for initial use
must be configured.
1
Factory setting (may vary according to model)
14.2 Changing the basic
settings
1. Press .
2. To open the basic settings,
press for 3 seconds.
a The display shows Hxx.
a The display shows .
3. Press repeatedly un-
til the display shows the re-
quired setting.
4. Press repeatedly until the
display shows the right value.
You can change one or more
settings.
5. To save the settings, press
for 3 seconds.
HomeConnect™
15 HomeConnect™
HomeConnect™
This appliance is network-capa-
ble. Connecting your appliance to
a mobile device lets you control its
functions via the HomeConnect™
app.
HomeConnect™ services are not
available in every country. Avail-
ability of the HomeConnect™
function depends on the availabil-
ity of HomeConnect™ services in
your country. You can find infor-
mation on this at: www.home-con-
nect.com.
en-us HomeConnect™
32
To be able to use HomeCon-
nect™, you must first set up the
connection to the WLAN home
network (Wi-Fi
1
) and to the
HomeConnect™ app.
¡ →
"Connecting appliance to the
WLAN home network (Wi-Fi)",
Page32
The HomeConnect™ app will
guide you through the entire regis-
tration process. Follow the instruc-
tions in the HomeConnect™ app
to make the settings.
Tips
¡ Please consult the HomeCon-
nect™ documents supplied.
¡ Please also note the informa-
tion in the HomeConnect™
app.
Note:Please also note the safety
information in this instruction man-
ual and ensure that it is also ob-
served when operating the appli-
ance using the HomeConnect™
app.
15.1 HomeConnect™
quick start
Connect your appliance to a mo-
bile device quickly and easily.
Installing the app
1. Install the HomeConnect™
app on your mobile device.
2. Start the app and set up access
for HomeConnect™.
The HomeConnect™ app will
guide you through the entire
registration process.
Connecting appliance to the
WLAN home network (Wi-Fi)
Requirements
¡ HomeConnect™ app is in-
stalled on your mobile device.
¡ Wi-Fi is activated on the router.
¡ The appliance receives signals
from the WLAN home network
(Wi-Fi) at its installation loca-
tion.
1. Scan the QR code using the
HomeConnect™ app.
2. Follow the instructions in the
HomeConnect™ app.
15.2 HomeConnect™
settings
Adapt HomeConnect™ to your
needs.
You can find the HomeConnect™
settings in the basic settings for
your appliance. Which settings the
display shows will depend on
whether HomeConnect™ has
been set up and whether the ap-
pliance is connected to your home
network.
15.3 Remote start
You can use the HomeConnect™
app to start the appliance with
your mobile device.
Tip:If you select Remote start
→
Page30
"rc2" with the basic
setting, the remote start function
1
Wi-Fi is a registered trade mark of the Wi-Fi Alliance.
HomeConnect™ en-us
33
will be permanently activated and
you can start your appliance with
a mobile device at any time.
Activating remote start
If you have selected remote start
"rc1" with the basic setting, you
can activate the remote start func-
tion on your appliance.
Requirements
¡ The appliance is connected to
your WLAN home network.
¡ The appliance is connected to
the HomeConnect™ app.
¡ With the basic setting Remote
start →
Page30
, "rc1" is se-
lected.
¡ A program is selected.
▶
Press .
If you open the appliance door,
remote start is automatically
deactivated.
a The remote start button
flashes.
Tip:To deactivate remote start,
press .
15.4 Remote Diagnostics
The Customer Service can access
your appliance via Remote Diag-
nostics if you ask them to do so, if
your appliance is connected to the
HomeConnect™ server and if
Remote Diagnostics is available in
the country where you are using
the appliance.
Tip:Further information and de-
tails about the availability of Re-
mote Diagnostics in your country
can be found in the Service/Sup-
port section of your local website:
www.home-connect.com
15.5 Software update
You can use this function to up-
date the software of your appli-
ance, e.g. for optimization, trou-
bleshooting or safety-relevant up-
dates.
The HomeConnect™ app informs
you about available software up-
dates.
15.6 Data Protection
Please see the information on
data protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the
following types of data to the
HomeConnect™ server (initial
registration):
¡ Unique appliance identification
(consisting of appliance codes
as well as the MAC address of
the installed Wi-Fi communica-
tion module).
¡ Security certificate of the Wi-Fi
communication module (to en-
sure a secure data connection).
¡ The current software and hard-
ware version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares
the HomeConnect™ functions for
use and is only required when you
want to use the HomeConnect™
functions for the first time.
Note:Please note that the
HomeConnect™ functions can be
utilized only with the HomeCon-
nect™ app. Information on data
protection can be called up in the
HomeConnect™ app.
en-us Cleaning and maintenance
34
Cleaning and maintenance
16 Cleaning and
maintenance
Cleaning and maintenance
To keep your appliance working
efficiently for a long time, it is im-
portant to clean and maintain it
carefully.
16.1 Cleaning the tub
WARNING
Using detergents containing chlo-
rine may result in harm to health.
▶
Never use detergents contain-
ing chlorine.
1. Remove any heavy soiling in
the interior with a damp cloth.
2. Add detergent to the detergent
dispenser.
3. Select the program with the
highest temperature.
4. Start the program without dish-
ware. →
Page28
16.2 Cleaning agent
Only use suitable cleaning agents
to clean your appliance.
16.3 Tips on appliance
care
Follow the tips on appliance care
to make sure your appliance func-
tions properly at all times.
Action Benefit
Regularly wipe
the door seals,
the front of the
dishwasher and
the control
panel using a
damp cloth and
dishwashing
liquid.
This ensures
the parts of the
appliance will
remain clean
and hygienic.
If the appliance
is not going to
be used for a
while, leave the
door slightly
ajar.
This will pre-
vent unpleas-
ant odors.
16.4 Machine Care
Deposits, e.g. from food remnants
and limescale, can cause your ap-
pliance to malfunction. To avoid
these problems and reduce odors,
we recommend cleaning your ap-
pliance at regular intervals.
Machine Care combined with ma-
chine cleaning products will pro-
vide the right care for your appli-
ance.
Tip:You can buy our tested and
approved Dishwasher Care and
Machine Cleaner for Dishwashers
online or from customer service.
USA:
www.bosch-home.com/us/shop-
productlist/dishwashing/cleaning-
and-care
CA:
www.bosch-home.ca/en/service/
cleaners-and-accessories
Machine Care is a program which
removes various deposits in one
wash cycle. Cleaning takes place
in two phases:
Cleaning and maintenance en-us
35
Phase Removal of Cleaner Placement
1 Grease and
limescale
Liquid machine care
product or machine
descaler in powder
form.
Appliance interior,
e.g. bottle hung in
the silverware bas-
ket or powder in the
interior.
2 Food remnants
and deposits
Machine cleaner Detergent dispenser
To ensure optimal cleaning perfor-
mance, the program doses the
cleaners independently of each
another during the relevant clean-
ing phase. Therefore, it's impor-
tant to place the cleaners cor-
rectly.
Run Machine Care without dish-
ware if the indicator for Machine
Care lights up on the control panel
or if advised to do so by the dis-
play. The indicator will go out after
you have run Machine Care. If
your appliance does not have a
reminder function, we recommend
performing Machine Care every
2months.
RunMachine Care
Run the Machine Care program if
the indicator for Machine Care
lights up on the control panel or if
advised to do so by the display.
Notes
¡ Run the Machine Care program
without any dishes in the dish-
washer.
¡ Only use machine care prod-
ucts and machine cleaners
specially designed for dish-
washers.
¡ Make sure that there are no
aluminum items, e.g. vent hood
grease filters or aluminum
pans, in the interior of the appli-
ance.
¡ If you have not run Machine
Care after 3 wash cycles, the
indicator for Machine Care will
go out automatically.
¡ For optimal cleaning perfor-
mance, ensure the correct
placement of cleaners.
¡ Follow the safety instructions
given on the packagings of the
machine care products and ma-
chine cleaners.
1. Remove any heavy soiling in
the interior with a damp cloth.
2. Clean the filters.
3. Place the machine care product
in the appliance interior.
Only use machine care prod-
ucts specially designed for
dishwashers.
4. Pour the machine cleaner into
the detergent dispenser until it
is filled completely.
Do not place any additional ma-
chine cleaner in the appliance
interior.
5. Press .
6. Press .
a Machine Care is run.
a Once the wash cycle has
ended, the indicator for Ma-
chine Care goes out.
en-us Cleaning and maintenance
36
16.5 Filter system
The filter system removes coarse
soiling from the dishwashing cy-
cle.
1
2
3
1
Micro filter
2
Fine filter
3
Coarse filter
Cleaning filters
Soiling in the dishwashing water
may block the filters.
1. Check the filters for residue af-
ter each wash.
2. Turn the coarse filter anticlock-
wise and remove the filter
system .
‒ Make sure that no foreign
objects fall into the sump.
1
2
3. Pull down the micro filter to re-
move.
4. Press the locking catches to-
gether and lift the coarse filter
out .
1
2
5. Clean the filter elements under
running water.
Carefully clean the rim of dirt
between the coarse and fine fil-
ter.
6. Reassemble the filter system.
Make sure that the locking
catches on the coarse filter
click into position.
7. Insert the filter system into the
appliance and turn the coarse
filter clockwise.
Make sure that the arrow mark-
ings match up.
Cleaning and maintenance en-us
37
16.6 Cleaning the spray
arms
Limescale and soiling in the dish-
washing water may block the noz-
zles and bearings on the spray
arms. Clean the spray arms regu-
larly.
1. Unscrew the upper spray arm
and pull down to remove .
1
2
2. Pull up the lower spray arm to
remove.
3. Check the outlet nozzles on the
spray arms for blockages under
running water and remove any
foreign objects.
4. Insert the lower spray arm.
a The spray arm clicks into posi-
tion.
5. Insert the upper spray arm and
screw firmly in place.
en-us Troubleshooting
38
Troubleshooting
17 Troubleshooting
Troubleshooting
You can eliminate minor issues on your appliance yourself. Please read
the information on eliminating issues before contacting Customer Ser-
vice. This may avoid unnecessary repair costs.
Issue Cause and troubleshooting
E:20-60 lights up al-
ternately.
Appliance has detected that the heating element
is calcified.
1. Descale the appliance.
2. Operate the appliance with the Water softening
system.
1
E:30-00 lights up al-
ternately.
Water protection system is activated.
1. Turn off the water faucet.
2.
Call customer service →
Page50
.
E:31-00 lights up al-
ternately.
Water protection system is activated.
1. Turn off the water faucet.
2.
Call customer service →
Page50
.
E:34-00 lights up al-
ternately.
Water is continuously running into the appliance.
1. Turn off the water faucet.
2.
Call customer service →
Page50
.
E:32-00 lights up al-
ternately or indicator
for water supply
lights up.
Inlet hose is kinked.
▶
Install the inlet hose without kinks.
Water faucet is turned off.
▶
Turn on the faucet.
Water faucet is clogged or calcified.
▶
Turn on the faucet.
The flow rate must be at least 10 l/min when
the water supply is open.
Filters in the water connection of the supply or
AquaStop hose are blocked.
1. Switch off the appliance.
2. Pull out the power cord plug.
3. Turn off the water faucet.
4. Unscrew the water connection.
1
Depending on the appliance specifications
Troubleshooting en-us
39
Issue Cause and troubleshooting
E:32-00 lights up al-
ternately or indicator
for water supply
lights up.
5. Remove the filter from the supply hose.
6. Clean the filter.
7. Reinsert the filter in the supply hose.
8. Screw the water connection back on.
9. Check the water connection for leaks.
10. Restore the power supply.
11. Switch the appliance on.
E:92-40 lights up al-
ternately.
Filters are soiled or blocked.
▶
Clean the filters.
→
"Cleaning filters", Page36
E:61-03 lights up al-
ternately. Water is
not draining.
Wastewater hose is blocked or kinked.
1. Reposition the wastewater hose without kinks.
2. Remove residues.
Siphon connection is still sealed.
▶
Check the connection to the siphon and open if
necessary.
Cover of wastewater pump is loose.
▶
Secure the cover of the Wastewater pump
→
Page48
so it clicks into position.
E:61-02 lights up al-
ternately.
Wastewater pump is blocked.
▶
Clean the wastewater pump.
→
"Clean wastewater pump", Page48
Cover of wastewater pump is loose.
▶
Secure the cover of the Wastewater pump
→
Page48
so it clicks into position.
E:90-01 lights up al-
ternately.
Power voltage is too low.
There is no problem with the appliance.
1. Call an electrician.
2. Have the power voltage and electrical installa-
tion checked by an electrician.
en-us Troubleshooting
40
Issue Cause and troubleshooting
A different error
code appears in the
display window.
E:01-00 to E:90-10
There is a technical issue.
1. Press .
2. Pull out the power cord plug of the appliance or
switch off the breaker.
3. Wait at least 2minutes.
4. Insert the power cord plug of the appliance in a
power outlet or switch on the breaker.
5. Switch the appliance on.
6. If the problem occurs again:
‒ Press .
‒ Turn off the water faucet.
‒ Pull out the power cord plug.
‒ Contact customer service →
Page50
and
give the error code.
Dishware is not dry. No rinse aid used or dosage set too low.
1.
Add Rinse aid →
Page21
.
2. Set the amount of rinse aid to be dispensed.
→
"Setting the amount of rinse aid", Page22
Cycle or cycle option has no drying phase, or dry-
ing phase is too short.
▶
Select a wash cycle with drying. →
Page14
Some option buttons decrease the drying re-
sult.
Water collects in recesses of dishware or silver-
ware.
▶
Position dishware at an angle where possible.
The combined detergent used has a poor drying
performance.
1. Use rinse aid to improve drying performance.
2. Use a different combined detergent with a bet-
ter drying performance.
Extra Dry not activated to improve drying perfor-
mance.
▶
Activate Extra Dry.
Troubleshooting en-us
41
Issue Cause and troubleshooting
Dishware is not dry. Dishware removed too early or drying process not
yet ended.
1. Wait until the program ends.
2. Only remove dishware 30minutes after the
program has ended.
Rinse aid used has a limited drying performance.
▶
Use a name-brand rinse aid.
Eco products may have limited effectiveness.
Silverware is not
dry.
Silverware not arranged properly in the silverware
basket or silverware drawer.
Droplets can form on the contact points of silver-
ware.
1. Arrange silverware individually where possible.
→
Page26
2. Avoid points of contact.
Appliance interior
still wet after wash
cycle.
Not an error. Condensation drying creates water
droplets in the tub. This is normal. Moisture in the
air condenses on the inside walls of the appli-
ance, runs off, and is pumped out.
No action required.
Food remnants on
dishware.
Dishware was placed too close together or rack is
overfilled.
1. Arrange dishware with sufficient space in be-
tween.
The spray jets must reach the surfaces of the
dishware.
2. Avoid points of contact.
Spray arm rotation is blocked.
▶
Arrange dishware so it does not obstruct spray
arm rotation.
Spray arm nozzles are blocked.
▶
Clean the Spray arms →
Page37
.
Filters are dirty.
▶
Clean the filters.
→
"Cleaning filters", Page36
Filters are inserted incorrectly and/or not en-
gaged.
1. Insert the filters properly.
→
"Filter system", Page36
2. Twist filters into place.
Selected wash cycle is too light.
▶
Select a more intensive cycle.
en-us Troubleshooting
42
Issue Cause and troubleshooting
Food remnants on
dishware.
Dishware has been precleaned too intensively.
Then the sensors choose a lighter cycle. Stub-
born remnants cannot be entirely removed.
▶
Only remove large remnants of food and do not
pre-rinse dishware.
Tall narrow containers in corner areas are not
rinsed out adequately.
▶
Do not position tall narrow containers at too
great an angle or in corner areas.
Upper rack on right and left not set to same
height.
▶
Set the upper rack on the right and left to the
same height.
→
"Upper rack", Page16
Detergent residue in
the appliance
Lid of the detergent dispenser is blocked by items
of dishware and will not open.
1. Arrange dishware in the upper rack so the tab
collecting tray is not obstructed by dishware.
→
"Loading dishware", Page26
Items of dishware are blocking the dispenser
lid.
2. Do not place dishware or fragrance dispensers
in the tab collecting tray.
The lid of the detergent dispenser is blocked by
the tab and will not open.
▶
Position the tab in the detergent dispenser
crosswise, not vertically.
Tabs are used in the quick or short cycle. There is
not enough time for the tab to dissolve.
▶
Select a more intensive Wash cycle or use
Powder detergent.
Detergent may lose its cleaning or dissolving abil-
ity after being stored a long time, or the detergent
is clumped together.
▶
Change your Detergent.
Water spots on
plastic parts.
Droplet formation on plastic surfaces is unavoid-
able due to the laws of physics. Water spots are
visible after drying.
▶
Select a more intensive program.
▶
Position dishware at an angle.
→
"Loading dishware", Page26
▶
Use rinse aid.
→
"Rinse aid", Page21
▶
Set the water softening system higher.
Troubleshooting en-us
43
Issue Cause and troubleshooting
Wipeable or water-
soluble coatings in-
side the appliance
or on the door.
There is detergent residue. These coatings can-
not generally be removed with chemicals.
▶
Change your Detergent.
▶
Scrub the appliance by hand.
White coating is deposited inside the appliance.
1. Adjust the water softening system correctly.
In most cases you will need to increase the
setting.
2. If necessary, change your detergent.
Special salt dispenser is not screwed tight.
▶
Screw the special salt dispenser tight.
There are stubborn
white coatings on
the dishware, inside
the appliance or on
the door.
There is detergent residue. These coatings can-
not generally be removed with chemicals.
▶
Change your Detergent.
▶
Scrub the appliance by hand.
The hardness range is set incorrectly, or the wa-
ter hardness is greater than 62°E (8.9mmol/l).
▶
Set the Water softening system to the water
hardness or add special salt.
3in1/organic/eco detergent is not effective
enough.
▶
Set the Water softening system to the water
hardness and use separate detergents (name
brand, special salt, rinse aid).
Too little detergent is being used.
▶
Increase the amount of detergent used or
change Detergent .
Selected wash cycle is too light.
▶
Select a more intensive cycle.
Tea residue or lip-
stick marks on dish-
ware.
Dishwashing temperature is too low.
▶
Select a program with a higher dishwashing
temperature.
Too little detergent is being used or is unsuitable.
▶
Use a suitable Detergent and follow the manu-
facturer's instructions for the amount to be
used.
Dishware has been precleaned too intensively.
Then the sensors choose a lighter cycle. Stub-
born remnants cannot be entirely removed.
▶
Only remove large remnants of food and do not
pre-rinse dishware.
en-us Troubleshooting
44
Issue Cause and troubleshooting
There are colored
coatings (blue, yel-
low, brown) inside
the appliance or on
stainless steel dish-
ware that are diffi-
cult or impossible to
remove.
The formation of films is due to substances con-
tained in vegetables (cabbage, celery, potatoes,
noodles, etc.) or tap water (manganese).
▶
Clean the appliance.
You can remove coatings with Mechanical
cleaning →
Page34
or a machine cleaning
product. It may not always be possible to com-
pletely remove coatings but they are harmless
to health.
The formation of films is due to metal components
on silver or aluminum dishware.
▶
Clean the appliance.
You can remove coatings with Mechanical
cleaning →
Page34
or a machine cleaning
product. It may not always be possible to com-
pletely remove coatings but they are harmless
to health.
There are colored
deposits (yellow, or-
ange, brown) that
are ey to remove in-
side the appliance
(mainly at the bot-
tom).
The formation of films is due to ingredients of
food remnants and tap water (limescale), "soap-
like".
1. Check the setting of the water softening sys-
tem.
2. Add special salt.
3. If you are using combined detergents (tabs),
activate the water softening system.
Follow the information on detergents.
Plastic parts inside
the appliance are
discolored.
Plastic parts inside the appliance may become
discolored over the life of the dishwasher.
▶
Discoloration may come about and will not im-
pair functioning of the appliance.
Plastic parts are dis-
colored.
Dishwashing temperature is too low.
▶
Select a program with a higher dishwashing
temperature.
Dishware has been precleaned too intensively.
The sensors then choose a weaker program.
Stubborn soiling cannot be entirely removed.
▶
Only remove large remnants of food and do not
prerinse dishware.
There are remov-
able streaks on
glasses, glassware
with a metallic ap-
pearance and silver-
ware.
Amount of rinse aid to be dispensed is set too
high.
▶
Set the rinse aid system to a lower setting.
No rinse aid has been added.
▶
→
"Adding rinse aid", Page21
Troubleshooting en-us
45
Issue Cause and troubleshooting
There are remov-
able streaks on
glasses, glassware
with a metallic ap-
pearance and silver-
ware.
There is detergent residue in the final rinse. Lid of
detergent dispenser is blocked by dishware and
will not open fully.
1. Arrange dishware in the upper rack so the tab
collecting tray is not obstructed by dishware.
→
"Loading dishware", Page26
Items of dishware are blocking the dispenser
lid.
2. Do not place dishware or fragrance dispensers
in the tab collecting tray.
Dishware has been precleaned too intensively.
Then the sensors choose a lighter cycle. Stub-
born remnants cannot be entirely removed.
▶
Only remove large remnants of food and do not
pre-rinse dishware.
Irreversible clouding
of glassware.
Glasses are not dishwasher-proof, only suitable
for dishwashers.
▶
Use dishwasher-proof glasses.
Glasses are usually only suitable for cleaning
in a dishwasher, i.e. long-term wear or long-
term changes must be expected.
▶
Avoid a lengthy steam phase (standing time af-
ter wash cycle ends).
▶
Use a program with a lower temperature.
▶
Set the softening system to the water hard-
ness.
▶
Use detergent with a glass protection compo-
nent.
Detergent residue is
present in the deter-
gent dispenser or
the tab collecting
tray.
Spray arms were blocked by dishware so deter-
gent was not rinsed out.
▶
Check that the spray arms are not blocked and
can rotate freely.
Detergent dispenser was damp when detergent
was added.
▶
Only add detergent to the detergent dispenser
when dry.
Excessive formation
of foam occurs.
Hand soap got in the rinse aid dispenser.
▶
Immediately add rinse aid to the dispenser.
→
"Adding rinse aid", Page21
Rinse aid has been spilled.
▶
Remove the rinse aid with a cloth.
Detergent or machine care product used causes
excessive foaming.
▶
Change the brand of detergent.
en-us Troubleshooting
46
Issue Cause and troubleshooting
Connection to home
network is not es-
tablished.
WLAN on router is not active.
▶
Check the wireless network connection of your
router.
WLAN display is
flashing.
Connection to home network is not available.
▶
Activate the wireless network connection on
your router.
Home Connect can-
not be implemented
correctly.
Home Connect set incorrectly.
▶
Please consult the documents supplied for
HomeConnect.
There is a technical error.
▶
Please consult the information on support in
the documents supplied for HomeConnect.
Special salt refill in-
dicator lights up.
Insufficient special salt.
▶
Add Special salt.
Sensor does not detect special salt tablets.
▶
Do not use special salt tablets.
Refill indicator for
special salt does not
light up.
Water softening system is switched off.
▶
Adjust water softening system
Refill indicator for
rinse aid lights up.
No rinse aid.
1.
Add Rinse aid →
Page21
.
2. Set the amount of rinse aid to be dispensed.
→
"Setting the amount of rinse aid", Page22
Refill indicator for
rinse aid does not
light up.
Rinse aid system is switched off.
▶
Set the amount of rinse aid.
Display flashes. Appliance door is not closed properly.
▶
Close the appliance door.
‒ Arrange the dishware so that no parts
project beyond the rack and prevent the ap-
pliance door from closing properly.
Water is left in the
appliance at the end
of the program.
Filter system or area under the filters is blocked.
1.
Clean the Filters →
Page36
.
2.
Clean the Wastewater pump →
Page48
.
Program has not yet ended.
▶
Wait until the program ends or terminate the
program with Reset.
▶
→
"Terminating the wash cycle", Page29
Appliance cannot be
switched on or oper-
ated.
Software update is taking place.
▶
Wait until the software update has finished.
Appliance functions have failed.
Troubleshooting en-us
47
Issue Cause and troubleshooting
Appliance cannot be
switched on or oper-
ated.
1. Pull out the power cord plug or switch off the
breaker.
2. Wait at least 2minutes.
3. Connect the appliance to the power supply.
4. Switch the appliance on.
Appliance does not
start.
The breaker has tripped.
▶
Check the relevant breaker.
Power cord is not inserted.
1. Check whether the power outlet is working.
2. Check whether the power cord plug is properly
inserted in the power outlet and on the rear of
the appliance.
Appliance door is not closed properly.
▶
Close the appliance door.
Wash cycle starts
up automatically.
You did not wait until the cycle ended.
▶
→
"Terminating the wash cycle", Page29
Appliance stops dur-
ing the cycle or cuts
out.
Appliance door is not closed properly.
▶
Close the appliance door.
Power and/or water supply has been interrupted.
1. Check the power supply.
2. Check the water supply.
Upper rack is pressing against inner door and
preventing appliance door from being closed se-
curely.
▶
Check whether the rear panel of the appliance
is being pressed in by a power outlet or a hose
holder that has not been removed.
▶
Arrange the dishware so that no parts project
beyond the rack and prevent the appliance
door from closing properly.
Appliance door can-
not be closed.
Door lock has been activated.
▶
Close the appliance door with greater force.
Door cannot be closed due to installation method.
▶
Check whether the appliance has been in-
stalled properly.
When closed, the appliance door, its decor or
attached parts should not knock against adja-
cent cabinets or the worktop.
Lid on the detergent
dispenser cannot be
closed.
Detergent dispenser or lid are blocked by sticky
detergent residue.
▶
Remove detergent residue.
en-us Troubleshooting
48
Issue Cause and troubleshooting
Filling valves mak-
ing knocking noises.
Caused by the domestic installation. No fault
present in the appliance. Does not affect function-
ing of the appliance.
▶
Can only be remedied in the home installation.
Knocking or rattling
noise.
Spray arm is striking dishes.
▶
Arrange dishware so the spray arms do not
strike dishware.
With a small load the water jets directly strike
against the tub.
▶
Distribute the dishware evenly.
▶
Load the appliance with more dishware.
Light items of dishware move about during the
wash cycle.
▶
Position light items of dishware securely.
17.1 Clean wastewater pump
Large food remnants or foreign
objects can block the wastewater
pump. As soon as the dishwash-
ing water no longer drains prop-
erly, the wastewater pump must
be cleaned.
CAUTION
There may be some sharp debris,
such as glass fragments, blocking
the wastewater pump.
▶
Use caution when removing
parts for cleaning.
1. Disconnect the appliance from
the power supply.
2. Remove the upper and lower
rack.
3. Remove the filter system.
4. Scoop out any water.
Use a sponge if necessary.
5. Prise off the pump cover using
a spoon and grip it by the
crosspiece.
6. Lift the pump cover inwards at
an angle and remove.
7. Remove any food remnants or
foreign objects in the area of
the impeller.
Transportation, storage and disposal en-us
49
8. Insert the pump cover and
press down .
1
2
a The pump cover clicks into po-
sition.
9. Install the filter system.
10. Insert the upper and lower rack.
Transportation, storage and disposal
18 Transportation,
storage and
disposal
Transportation, storage and disposal
Here you will find out how to pre-
pare your appliance for trans-
portation and storage. You will
also find out how to dispose of old
appliances.
18.1 Removing the
appliance
1. Disconnect the appliance from
the power supply.
2. Turn off the water faucet.
3. Detach the drain connection.
4. Detach the drinking water con-
nection.
5. Loosen any screws fastening
the appliance to cabinet parts.
6. Remove the base panel if fitted.
7. Pull the appliance out carefully,
along with the hose behind it.
18.2 Vacation and Storage
NOTICE:
Preparing your unit for vacation
▶
Before leaving for vacation dur-
ing warmer weather, besides
turning off the main valve, also
turn off water supply at the
nearest point to the dish-
washer. During colder weather,
please follow the instructions
for winterizing your unit below.
Winteriznig your unit
▶
If your dishwasher will be un-
used for an extended period of
time in a location that experi-
ences freezing temperatures
(vacation home or through a
vacation period), have your
dishwasher winterized by an
authorized professional service.
18.3 Transporting the
appliance
To avoid damage to the appli-
ance, empty it before transporting.
Note:Always transport the dish-
washer upright to prevent residual
water getting into the machine's
controls and damaging the appli-
ance.
1. Remove dishware from the ap-
pliance.
2. Secure loose parts.
3. Switch on the appliance.
→
Page28
4. Select the program with the
highest temperature.
5. Start the wash cycle.
→
Page28
6. To drain the appliance, termi-
nate the wash cycle after ap-
prox. 4minutes.
→
"Terminating the wash cy-
cle", Page29
7. Switch off the appliance.
8. Turn off the water faucet.
en-us Customer Service
50
9. To empty the residual water out
of the appliance, detach the
supply hose and let the water
drain out.
18.4 Disposal of your old
appliance
Environmentally sound disposal
allows valuable raw materials to
be recycled.
WARNING
Avoid a risk of entrapment upon
disposal.
▶
Unplug the appliance from the
power outlet.
▶
Cut the power cord and remove
the door upon discarding the
appliance.
▶
Check your local area for large
appliance recycling programs.
Customer Service
19 Customer Service
Customer Service
If you have any questions, are un-
able to eliminate an issue in the
appliance yourself, or the appli-
ance needs to be repaired, please
contact our Customer Service.
With any warranty repair, we will
make sure your appliance is re-
paired by an authorized service
provider using genuine replace-
ment parts. We use only genuine
replacement parts for all repairs.
Detailed information on the war-
ranty period and terms of warranty
can be found in the Statement of
Limited Product Warranty, from
your retailer, or on our website.
If you contact the Customer Ser-
vice, you will need the model
number (E-Nr.), the production
number (FD) and the consecutive
numbering (Z-Nr.) of your appli-
ance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-
support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/
get-support
www.bosch-home.ca/en/service/
cleaners-and-accessories
For assistance with connecting to
HomeConnect™, you can also
view instructions here:
www.home-connect.com/us/en/
help-support/set-up
19.1 Model number (E-
Nr.), production
number (FD) and
consecutive
numbering (Z-Nr.)
You can find the model number
(E-Nr.), the production number
(FD) and the consecutive number-
ing (Z-Nr.) on the appliance's rat-
ing plate.
The rating plate is located inside
the appliance door.
Making a note of your appliance's
details and the Customer Service
telephone number will enable you
to find them again quickly.
19.2 AquaStop® Pledge
In addition to the standard war-
ranty provided by BSH, BSH will
also compensate customers for
damage caused by a specific fault
in the AquaStop system giving
rise to a valid warranty claim.
Compensation will be provided
under the following conditions:
¡ If water damage is caused by a
defect in materials or workman-
ship in the AquaStop system,
BSH will compensate cus-
tomers reasonable and verifi-
able damages.
Customer Service en-us
51
¡ A condition of all warranty
claims is the appliance with
AquaStop must have been in-
stalled and connected correctly
in accordance with all instruc-
tions; this also includes a prop-
erly installed AquaStop exten-
sion (genuine accessories).
The warranty does not cover
defective feed lines or fittings
leading to the AquaStop con-
nection at the tap.
en-us Technical specifications
52
Technical specifications
20 Technical specifications
Technical specifications
Weight Max.: 60kg
Voltage 120V, 50Hz or 60Hz
Power rating 1440W
Fuse 12A
Water pressure ¡ Min. 7.25 psi (50 kPa)
¡ Max. 145 psi (1000 kPa)
Inlet rate Min. 2.6gal/min
Water temperature Cold water.
Hot water max.: 140°F/ (60°C)
Load capacity 13place settings
20.1 Information
regarding Free and
Open Source
Software
This product includes software
components that are licensed by
the copyright holders as free soft-
ware or open source software.
The applicable license information
is stored on your home appliance.
You can also access the applica-
ble license information via your
Home Connect App: "Profile ->
Legal information -> License Infor-
mation". You can download the li-
cense information on the brand
product website (search for your
appliance model on the product
website and check additional doc-
uments). Alternatively, you can
send a request to ossre-
[email protected] or to BSH
Hausgeräte GmbH GmbH, Carl-
Wery-Str. 34, D-81739 München,
Germany.
The source code will be made
available to you on request.
To file a request, please email to
[email protected] or send a
written request to BSH Haus-
geräte GmbH, Carl-Wery-Str. 34,
D-81739 München, Germany.
Reference: "OSSREQUEST"
The cost of performing your re-
quest will be charged to you. This
offer is valid three years from the
date of purchase or at least as
long as we offer support and
spare parts for the respective ap-
pliance.
Statement of Limited Product Warranty
21 Statement of
Limited Product
Warranty
Statement of Limited Product Warranty
21.1 What this Warranty
Covers & Who it
Applies to
The limited warranty provided by
BSH Home Appliances (“BSH“) in
this Statement of Limited Product
Warranty applies only to the BSH
appliance sold to you (“Product“),
provided that the Product was
purchased:
¡ For your normal, household
(non-commercial) use, and has
in fact at all times only been
used for normal household pur-
poses.
Statement of Limited Product Warranty en-us
53
¡ New at retail (not a display, "as
is", or previously returned
model), and not for resale, or
commercial use.
¡ Within the United States or
Canada, and has at all times
remained within the country of
original purchase.
The warranties stated herein ap-
ply to the original purchaser of the
product warranted herein and to
each succeeding owner of the
product purchased for ordinary
home use during the term of the
warranty.
Please make sure to return your
registration card; while not neces-
sary to effectuate warranty cover-
age, it is the best way for BSH to
notify you in the unlikely event of
a safety notice or product recall.
21.2 How Long the
Warranty Lasts
BSH warrants that the Product is
free from defects in materials and
workmanship for a period of three
hundred sixty-five (365) days from
the date of the original purchase.
The foregoing timeline begins to
run upon the date of the original
purchase, and shall not be stalled,
tolled, extended, or suspended,
for any reason whatsoever. This
Product is also warranted to be
free from cosmetic defects in ma-
terial and workmanship (such as
scratches of stainless steel, paint/
porcelain blemishes, chip, dents,
or other damage to the finish) of
the Product, for a period of thirty
(30) days from the date of pur-
chase or closing date for new con-
struction. This cosmetic warranty
excludes slight color variations
due to inherent differences in
painted and porcelain parts, as
well as differences caused by
kitchen lighting, product location,
or other similar factors. This cos-
metic warranty specifically ex-
cludes any display, floor, “As Is”,
or “B” stock appliances.
21.3 Extended Warranty
BSH also provides these addi-
tional limited warranties:
¡ 5 year limited warranty on elec-
tronics: BSH will repair or re-
place any BSH microprocessor
or printed circuit board if it
proves to be defective in mate-
rials or workmanship (excludes
labor charges).
¡ 5 year limited warranty on dish
racks: BSH will replace the up-
per or lower dish rack (exclud-
ing rack components), if the
rack proves defective in materi-
als or workmanship (excludes
labor charges).
¡ Lifetime warranty against stain-
less steel rust through: BSH will
repair or replace your dish-
washer with the same model or
a current model that is substan-
tially equivalent or better in
functionality, if the inner liner
should rust through (excludes
labor charges).
¡ BSH will repair or replace the
stainless steel door if the door
should rust through (excludes
labor charges).
21.4 Repair/Replace as
Your Exclusive
Remedy
During this warranty period, BSH
or one of its authorized service
providers will repair your Product
without charge to you (subject to
certain limitations stated herein) if
your Product proves to have been
manufactured with a defect in ma-
terials or workmanship. If reason-
able attempts to repair the Prod-
en-us Statement of Limited Product Warranty
54
uct have been made without suc-
cess, then BSH will replace your
Product (upgraded models may
be available to you, in BSH’s sole
discretion, for an additional
charge). Nothing in this warranty
requires damaged or defective
parts to be replaced with parts of
a different type or design than the
original part. All removed parts
and components shall become the
property of BSH at its sole option.
All replaced and/or repaired parts
shall assume the identity of the
original part for purposes of this
warranty and this warranty shall
not be extended with respect to
such parts. BSH's sole liability
and responsibility hereunder is to
repair manufacturer-defective
Product only, using a BSH autho-
rized service provider during nor-
mal business hours. For safety
and property damage concerns,
BSH highly recommends that you
do not attempt to repair the Prod-
uct yourself, or use a non-autho-
rized service provider; BSH will
have no responsibility or liability
for repairs or work performed by a
non-authorized service provider.
Authorized service providers are
those persons or companies that
have been specially trained on
BSH products, and who possess,
in BSH's opinion, a superior repu-
tation for customer service and
technical ability (note that they are
independent entities and are not
agents, partners, affiliates or rep-
resentatives of BSH). Notwith-
standing the foregoing, BSH will
not incur any liability, or have re-
sponsibility, for the Product if it is
located in a remote area (more
than 100 miles from an authorized
service provider) or is reasonably
inaccessible, hazardous, threaten-
ing, or treacherous locale, sur-
roundings, or environment; in any
such event, if you request, BSH
would still pay for labor and parts
and ship the parts to the nearest
authorized service provider, but
you would still be fully liable and
responsible for any travel time or
other special charges by the ser-
vice company, assuming they
agree to make the service call.
21.5 Out of Warranty
Product
BSH is under no obligation, at law
or otherwise, to provide you with
any concessions, including re-
pairs, prorates, or Product re-
placement, once this warranty has
expired.
21.6 Warranty Exclusions
The warranty coverage described
herein excludes all defects or
damage that are not the direct
fault of BSH, including without lim-
itation, one or more of the follow-
ing:
¡ Use of the Product in anything
other than its normal, custom-
ary and intended manner (in-
cluding without limitation, any
form of commercial use, use or
storage of an indoor product
outdoors, use of the Product in
conjunction with air or water-
going vessels).
¡ Any party's willful misconduct,
negligence, misuse, abuse, ac-
cidents, neglect, improper oper-
ation, failure to maintain, im-
proper or negligent installation,
tampering, failure to follow op-
erating instructions, mishan-
dling, unauthorized service (in-
cluding selfperformed "fixing" or
exploration of the appliance's
internal workings).
¡ Adjustment, alteration or modi-
fication of any kind.
Statement of Limited Product Warranty en-us
55
¡ A failure to comply with any ap-
plicable state, local, city, or
county electrical, plumbing and/
or building codes, regulations,
or laws, including failure to in-
stall the product in strict con-
formity with local fire and build-
ing codes and regulations.
¡ Ordinary wear and tear, spills
of food, liquid, grease accumu-
lations, or other substances
that accumulate on, in, or
around the Product.
¡ Any external, elemental and/or
environmental forces and fac-
tors, including without limita-
tion, rain, wind, sand, floods,
fires, mud slides, freezing tem-
peratures, excessive moisture
or extended exposure to hu-
midity, lightning, power surges,
structural failures surrounding
the appliance, and acts of God.
¡ Service calls to correct the in-
stallation of your Product, to in-
struct you how to use your
Product, to replace house fuses
or correct house wiring or
plumbing.
¡ Removal and replacement of
trim or decorative panels that
interfere with servicing the
Product.
¡ Damage or defects caused by
labor or parts installed by any
non-authorized service
provider, unless approved by
BSH before service is per-
formed.
In no event shall BSH have any li-
ability or responsibility whatsoever
for damage to surrounding prop-
erty, including cabinetry, floors,
ceilings, and other structures or
objects around the Product. Also
excluded from this warranty are
Products, on which the serial
numbers have been altered, de-
faced, or removed; service visits
to teach you how to use the Prod-
uct, or visits where there is noth-
ing wrong with the Product; cor-
rection of installation problems
(you are solely responsible for any
structure and setting for the Prod-
uct, including all electrical, plumb-
ing or other connecting facilities,
for proper foundation/flooring, and
for any alterations including with-
out limitation cabinetry, walls,
floors, shelving, etc.); and reset-
ting of breakers or fuses
TO THE EXTENT ALLOWED BY
LAW, THIS WARRANTY SETS
OUT YOUR EXCLUSIVE REME-
DIES WITH RESPECT TO
PRODUCT, WHETHER THE
CLAIM ARISES IN CONTRACT
OR TORT (INCLUDING STRICT
LIABILITY, OR NEGLIGENCE)
OR OTHERWISE. THIS WAR-
RANTY IS IN LIEU OF ALL
OTHER WARRANTIES,
WHETHER EXPRESS OR IM-
PLIED. ANY WARRANTY IM-
PLIED BY LAW, WHETHER FOR
MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR
PURPOSE, OR OTHERWISE,
SHALL BE EFFECTIVE ONLY
FOR THE PERIOD THAT THIS
EXPRESS LIMITED WARRANTY
IS EFFECTIVE. IN NO EVENT
WILL THE MANUFACTURER BE
LIABLE FOR CONSEQUENTIAL,
SPECIAL, INCIDENTAL, INDI-
RECT, "BUSINESS LOSS", AND/
OR PUNITIVE DAMAGES,
LOSSES, OR EXPENSES, IN-
CLUDING WITHOUT LIMITA-
TION TIME AWAY FROM WORK,
HOTELS AND/OR RESTAURANT
MEALS, REMODELLING EX-
PENSES IN EXCESS OF DI-
RECT DAMAGES WHICH ARE
DEFINITIVELY CAUSED EXCLU-
SIVELY BY BSH, OR OTHER-
WISE. SOME STATES DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAM-
AGES, AND SOME STATES DO
en-us Statement of Limited Product Warranty
56
NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WAR-
RANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS
MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPE-
CIFIC LEGAL RIGHTS, AND
YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM
STATE TO STATE.
No attempt to alter, modify or
amend this warranty shall be ef-
fective unless authorized in writing
by an officer of BSH.
21.7 Obtaining Warranty
Service
To obtain warranty service for
your product, you should contact
BSH Customer Support at
1-800-944-2904 to schedule a re-
pair.
Wi-Fi® Module
FCC/IC
Statements
The Home Connect module is a communication
device designed to provide communication between
appliances and smart devices.
This module is integrated at the factory, under direct control of B/S/H Home
Appliances Corporation, and is not user serviceable or upgradable.
At least 20cm separation distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved could void your authority to use
this equipment.
This device complies with Part 15 of the FCC Rules. Operation to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired
operation of the device.
Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful
interference to co-channel mobile satellite systems.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil
ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
La bande 5 150-5 250 MHz est réservés uniquement pour une utilisation à l'intérieur afin de
réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les
mêmes canaux.
Model: SMB
FCC ID: 2AHES-SMB
IC: 21152-SMB
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Contact data of all countries are listed in the attached service
directory.
*9001594745*
9001594745 (010507) 650 V1
en-us
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
www.bosch-home.com
1-800-944-2904
© 2021 BSH Home Appliances Cor-
poration
