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20
Customer service
If your appliance needs repairs, our customer service is
there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the
least amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can
support you in a qualified manner. The identification
plate listing the numbers can be found inside of the
appliance (remove metal grease filter to find it).
To avoid having to search for a long time when you need
it, you can enter your appliance data and the customer
support telephone number here.
Please read the use and care instructions provided with
your appliance. Failure to do so may result in an error in
using the appliance. This could result in a service call
that instead of fixing a mechanical issue is only needed
for customer education. Such calls are not covered by
the appliance warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
You can rely on the manufacturer’s expertise. Rest
assured that the repair will be handled by trained
service technicians who have the original replacement
parts for your appliance.
Appliance Handling Safety
Unit is heavy and requires at least two people or proper
equipment to move.
Hidden surfaces may have sharp edges. Use caution
when reaching behind or under appliance.
E-Nr. FD-Nr.
Customer Service
O
USA 877 442 4436
toll-free
CANADA 877 442 4436
toll-free
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