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- Owner's manual - (English)
- OPERATION
- MAINTENANCE
- TROUBLESHOOTING
Table of contents
OPERATION
Before Use
Notes for Operation
• Users should keep in mind that frost can form if the door is not closed completely or if the humidity is high during the summer.
• Ensure there is sufficient space between food stored on the shelf or door basket to allow the door to close completely.
• Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
• If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.
Door Open Alarm
The alarm sounds 3 times in 30 second intervals if the door is left open or not completely closed for 1 minute.
NOTE
• Contact the LG Electronics customer information centre if the alarm sound continues after 30 seconds even after closing all doors.
Failure Detection
The appliance can automatically detect problems during the operation.
NOTE
• If a problem is detected, the appliance may not operate and an error code is displayed even when any button is pressed.
• If an error code is indicated on the display, do not turn off the power. Immediately contact the LG Electronics customer information centre and report the error code. If you turn off the power, the repair technician from the our information centre may have difficulty finding the problem.
Suggestion for Energy Saving
• Ensure there is sufficient space between stored foods. This allows cold air to be circulated evenly and lowers electricity bills.
• Store hot food only after it has cooled in order to prevent dew or frost.
• When storing food in the freezer compartment, set the freezer temperature lower than the temperature indicated on the food.
• Do not set the temperature of the appliance lower than needed.
• Do not put food near the temperature sensor of the fridge compartment. Keep a distance of at least 3 cm from the sensor.
• Note that a temperature rise after defrosting has a permissible range in the appliance specifications. If you wish to minimise the impact on the food storage due to a temperature rise, seal or wrap the stored food in several layers.
• The automatic defrosting system in the appliance ensures that the compartment remains free of ice buildup under normal operating conditions.
Storing Foods Effectively
• Store frozen food or refrigerated food inside sealed containers.
• Check the expiration date and label (storage instructions) before storing food in the appliance.
• Do not store food for a long period of time (more than 4 weeks) if it spoils easily at a low temperature.
• Do not place unfrozen food in direct contact with food that is already frozen. It could be necessary to reduce the quantity to be frozen if freezing every day is anticipated.
• Place the refrigerated food or frozen food in each fridge or freezer compartment immediately after purchasing.
• Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
• Refrigerated foods and other food items can be stored on top of the vegetable drawer.
• Avoid refreezing any food which has been completely thawed. Freezing any food which has been completely thawed again will lower its taste and nutrition.
• Do not overfill the appliance. Cold air can not circulate properly if the appliance is overfilled.
• Cool hot food before storing. If too much hot food is placed inside, the internal temperature of the appliance can increase and negatively affect other foods stored in the appliance.
• If you set an excessively low temperature for food, it may become frozen. Do not set a temperature lower than the required temperature for the food to be stored correctly.
• If there are chill compartments in the appliance, do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature.
• In the event of a blackout, call the electricity company and ask how long it is going to last.
- You should avoid door openings while the power is off.
- When the power supply gets back to normal, check the condition of the food.
Max Freezing Capacity
• Express Freeze function will allow the freezer to reach its maximum freezing capacity. This generally takes up to 24 hours and automatically switches off.
• Express Freeze must be switched on for 2 hours before fresh products are placed in the freezer compartment.
• To get better air circulation, insert all inner parts like baskets, drawers, and shelves.
Freezing the Maximum Amount of Food
If large quantities of food are to be stored, all the freezer drawers should be taken out of the appliance and the food should be stacked directly on the freezer shelves in the freezer compartment.
CAUTION
• To remove the drawers, first remove the food from drawers and then pull out the drawers carefully. Not doing so could cause injury or damage to the drawers.
NOTE
• The shape of each drawer may be different, insert in the right position.
Two Star Compartment
• Two star (
) basket or drawer can be used to store ice and food from -12 °C to -18 °C for short periods.
• Two star frozen food compartments are suitable for storing pre-frozen food, storing or making icecream and making ice cubes.
• Two star compartments are not suitable for the freezing of fresh food.
Product Features
The appearance or components of the appliance may differ from model to model.
Exterior
*1 This feature is only available on some models
Control Panel
Sets the refrigerator temperature and freezer temperature, the water filter condition and the dispenser mode.
Door in Door*1
This is a convenient storage area for frequently-used items that require easy access.
Door in Door Lever*1
Opens Door-in-Door.
Interior (Two Star )
*1 This feature is only available on some models.
LED Lamp
Lights up the inside of the refrigerator.
Automatic Icemaker*1
Produces and stores ice automatically in the freezer compartment.
Freezer Shelf*1
Stores small packaged frozen food or frequently-used foods.
Freezer Drawer*1
Stores frozen food for longer storage.
Freezer Door Basket*1
Stores small packages of frozen food. Do not store ice cream or food which will be stored for a long period of time.
Door in Door Compartment*1
Stores commonly used food items such as beverages and snacks.
Fridge Shelf
Stores refrigerated foods and fresh foods.
Stores the foods with higher moisture content at the front of the shelf.
The shelf height can be adjusted by inserting the shelf in another groove of different height.
The actual number of shelves will differ from model to model.
Dairy Basket*1
Stores dairy foods such as butter and cheese.
Temperature Sensor*1
This sensor senses the temperature of the fridge compartment.
Maintain the distance between the sensor and food to accurately sense the temperature.
Water Tank*1
Stores water to supply the dispenser or ice produced by the automatic icemaker. It requires manual filling.
Vegetable Drawer*1
Stores fruits and vegetables to keep fresh for as long as possible.
Fridge Door Basket
Stores small packages of refrigerated foods, drinks and sauce containers.
Control Panel
The actual control panel may differ from model to model.
Control Panel and Functions
*1 This feature is only available on some models.
Express Freeze
This function can quickly freeze a large amount of ice or frozen foods.
• This function is enabled and disabled in turn each time you press the button.
• This function automatically terminates after a specific period has passed.
Freezer
Press this button repeatedly to select a desired temperature between -24 °C and -14 °C.
• The initial freezer temperature is -19 °C.
Fridge
Press this button repeatedly to select a desired temperature between 1 °C and 7 °C.
• The initial fridge temperature is 4 °C.
NOTE
• The actual inner temperature varies depending on the food status, as the indicated setting temperature is a target temperature, not actual temperature within the appliance.
Lock
This locks the buttons on the control panel.
• To lock the control panel buttons, press and hold the Lock button for 3 seconds until the 
icon appears and the function is activated.
• To disable the function, press and hold the Lock button for 3 seconds until the 
icon appears and the function is deactivated.
Water Filter*1
Replace the water filter when the 
indicator lights up.
Non Plumbing*1
The Non Plumbing icon is illuminated when the water dispenser tank is installed correctly.
Water & Ice Type
Select a desired dispenser mode from the buttons on the control panel. Press the dispenser switch with a glass or other container to dispense cubed ice, water or crushed ice.
NOTE
- The control panel automatically turns off for energy saving.
- If there is any finger or skin contacts to the control panel while cleaning it, the button function may operate.
Ice and Water Dispenser
Before Using the Ice and Water Dispenser
CAUTION
• Keep children away from the dispenser to prevent children playing with or damaging the controls.
• Throw away the first few batches of ice (about 20 cubes and 7 cups of water). This is also necessary if the appliance has not been used for a long time.
• Clean the water dispensing system if they have not been used for 48 hours. Flush the water system connected to a water supply if water has not been drawn for 5 days.
• To clean the water dispensing system, flush the water through the dispenser about 5 minutes and throw away the first few batches of ice.
• Do not use a thin crystal cup or chinaware when dispensing water or ice.
NOTE
• If you open the freezer door while water is being dispensed, the water dispensing will stop.
• If you open the fridge door while water, cubed ice or crushed ice is being dispensed, dispensing will be paused. When you close the door, the selected item will continue to be dispensed.
• If the cup rim is small, water may splash out of the glass or miss it completely.
• Use a cup with a rim of over 68 mm in diameter when dispensing water, cubed ice or crushed ice.
• When the ice maker produces smaller ice cubes, or the cubes become lumped together, the amount of water supplied to the ice maker may be low due to insufficient water in the water tank. If ice is not used frequently or the freezer set temperature is too warm, it may also lump together.
• It is normal for milky / cloudy water to be dispensed after replacing the water filter. This air in the water will eventually clear and is safe to drink during this transition.
Using the Ice and Water Dispenser
Press the dispenser selection button repeatedly until the light above the icon that you want illuminates.
Press the dispenser paddle with a glass or other container to dispense cubed ice, water or crushed ice.
Cleaning the Dispenser
Cleaning the Ice and Water Outlet
Wipe the water outlet or ice outlet frequently with a clean cloth as it may get dirty easily
NOTE
• Lint from a cloth may adhere to the outlets.
Cleaning the Dispenser Tray
Wipe the entire area with a damp cloth. The dispenser tray may become wet easily due to spilled ice or water.
Filling the Water Tank with Water
This feature is only available on some models. The water tank holds the water to be dispensed or used by the automatic icemaker to make ice.
1 Remove the water dispenser tank by pulling it out while holding the handle.
2 Open the cover or cap of the water dispenser tank.
3 Fill with bottle filtered or clean filtered water up to the reference line indicated inside the water dispenser tank. (Total capacity: 4 ℓ)
4 After filling with water, close the cover or cap of the water dispenser tank.
5 Refit the water dispenser tank on the fridge shelf.
WARNING
• Fill with potable water only into icemaker or dispenser water tank.
• Do not fill the water tank with drinks other than water or fill with hot water.
CAUTION
• Do not apply excessive force or impact when removing or assembling the water dispenser tank. Doing so can cause appliance damage or injury.
• Children should not be allowed near the dispenser tank.
NOTE
• Before using the water dispenser tank after installing the appliance, it should be washed before filling it with water.
• Check if the water dispenser tank has been placed on the appliance correctly. If it is not assembled correctly, water may leak from the tank into the appliance.
• If there is an insufficient amount of water in the water dispenser tank, ice cube size and quantity may be affected and may result in no ice being made.
• If there is no water in the water dispenser tank, the cold water and ice dispensing function of the dispenser cannot be used. Check if there is water in the water dispenser tank and then fill it with water if there is not.
• Wait at least 15 seconds before removing the water tank after having dispensed water or ice from the dispenser.
• Sound from the water tank will be normal when supplying water to the dispenser and the Automatic Ice Maker. It is not a sign of malfunction.
Automatic Icemaker
This feature is only available on some models. This feature may vary depending on model purchased.
Before Using the In-Door Icemaker
• The icemaker produces ice normally when approximately 48 hours have passed after the appliance is initially installed.
• If the ice bin is completely filled with ice, ice production will stop.
• Sound of ice dropping into the ice bin is normal.
• If ice cubes are stored in the ice bin for a long period of time, they may clump together and may not be separated easily. In such a case, empty the ice bin and allow fresh ice to be made.
CAUTION
• It is normal for milky or cloudy water to be dispensed after replacing the water filter. This air in the water will clear eventually and is safe to drink.
• The first ice and water dispensed may include particles or odour from the water supply line or the water tank.
• If discolored ice is dispensed, check the water tank and the water supply for a possible source. If the problem continues, contact the LG Electronics customer information centre. Do not use the ice or water until the problem is corrected.
• Do not touch the ice outlet or the automatic icemaker with your hand or a tool.
• Dispense ice into a glass before filling it with water or other beverages. Splashing will occur if ice is dispensed into a glass that already contains liquid.
• Never use a glass that is exceptionally narrow or deep. Ice may jam in the ice passage, affecting the performance of the appliance.
• Keep the glass at a proper distance from the ice outlet. A glass held too close to the outlet may prevent ice from dispensing.
• Dispose of the ice inside the ice bin if you go on vacation or if an extended power outage occurs. Water from melting ice may drop from the dispenser onto the floor.
Freezer Icemaker
The automatic icemaker can automatically make 40-84 cubes at a time, within a 24-hour period if conditions are favorable. This amount may vary according to the environment (ambient temperature around the appliance, frequency of the door being opened, amount of food stored in the appliance, etc.).
Power Switch
CAUTION
• Do not insert your hands into the mechanical part of the automatic icemaker such as the ice bin or the ice dispenser.
• Do not remove the cover of the automatic icemaker. Touching any mechanical part of the automatic icemaker. It may result in injury
Removing/Refitting the Ice Storage Bin
The ice dispensing chute may become blocked with frost if only crushed ice is used. Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula. Dispensing cubed ice periodically can also help prevent frost buildup.
1 Hold and remove the cover of the automatic icemaker by lifting it upward.
2 To turn off the automatic icemaekr, set the switch to OFF ( O ).
3 Hold the ice bin with both hands and pull it out while lifting it upward.
4 Mount them in the reverse order of the removal process.
CAUTION
• Do not touch the automatic icemaker’s mechanical parts with your hand or a tool. Otherwise, appliance damage or injury may occur.
• Do not disassemble, repair or alter the automatic icemaker. These tasks should only be done by a service technician.
• Caution should be taken, as the automatic icemaker operates continuously after the freezer door is opened when the automatic icemaker switch is set to the on position.
• Keep children away from the dispenser.
CAUTION
• When refitting the ice bin, ensure that it is placed correctly. If it is tilted or unlevel, it may not continue to make ice due to sensor disruption.
Door in Door
This feature is only available on some models.
Using the Door in Door
Pull the lever at the bottom of the door upwards until the door in door opens. There is plenty of storage space inside the door in door and its surrounding baskets, allowing you to store food in an organized manner.
CAUTION
• Do not open the door of the appliance with the door in door open, or do not open the door in door while the door of the appliance is open. The door in door may be struck by the edge of the appliance and damaged.
Removing/Refitting the Door in Door Case
CAUTION
• Remove contents from the Door in Door compartment before removal.
1 Open the doors completely and remove the contents of the Door in Door case. Lift up and pull out the Door in Door case.
2 Mount them in the reverse order of the removal process.
Drawer
CAUTION
• Always empty the drawers before removing them, and use both hands when removing and refitting them.
• Make sure that the fridge doors are fully open before removing and refitting the drawers.
Using the Vegetable Drawer
*1 This feature is only available on some models.
The humidity in the vegetable crisper drawer can be controlled by sliding the lever in either direction.
• If moved to the left side, the air guide will be open and allow air to circulate through the drawer for reduced humidity.
• If moved to the right side, the air guide will be closed and will maintain any humidity that is currently in the crisper drawer.
Removing/Refitting the Drawers
1 Remove the contents of the drawer. Hold the handle of the vegetable drawers and gently pull them out.
2 Lift the vegetable drawer up and remove it by pulling it out.
3 Mount them in the reverse order of the removal process.
CAUTION
• Always empty the drawers before removing them, and use both hands when removing and refitting them.
• Make sure that the fridge doors are fully open before removing and assembling the drawers.
Shelf
CAUTION
• Glass shelves are heavy. Use special care when removing them.
• Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact
Removing/Refitting the Shelf
1 Tilt up the front of the shelf and then lift the shelf straight up.
2 Pull the shelf out.
3 Mount them in the reverse order of the removal process.
CAUTION
• Glass shelves are heavy. Use special care when removing them.
• Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact.
• Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or food spilling.
Door Basket
Removing/Refitting the Door Basket
1 Hold both edges of the basket and remove it by lifting it upward.
2 Refit the door baskets in the reverse order of the removal process.
3 Mount them in the reverse order of the removal process.
MAINTENANCE
Cleaning
General Cleaning Tips
- Performing manual defrosting, maintenance or cleaning of the appliance while food is stored in the freezer can raise the temperature of the food and reduce its storage life.
- Regularly clean any surfaces that can come in contact with food.
- When cleaning the inside or outside of the appliance, do not wipe it with a rough brush, toothpaste, or flammable materials. Do not use cleaning agents containing flammable substances. This may cause discolouration or damage to the appliance.
- Flammable substances: alcohol (ethanol, methanol, isopropyl alcohol, isobutyl alcohol, etc.), thinner, bleach, benzene, flammable liquid, abrasive, etc.
- After cleaning, check if the power cable is damaged.
Cleaning the Exterior
- When cleaning the outside air vents of the appliance by means of vacuuming, then the power cord should be unplugged from the outlet to avoid any static discharge that can damage the electronics or cause an electric shock. Regular cleaning of the rear and side ventilation covers is recommended to maintain reliable and economical operation of the unit.
- Keep the air vents on the exterior of the appliance clean. Blocked air vents can cause fire or appliance damage.
- For the appliance exterior, use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth. Do not use contaminated cloths when cleaning the stainless steel doors. Always use a dedicated cloth and wipe in the same direction as the grain. This helps reduce surface staining and tarnishing.
Cleaning the Interior
- When removing a shelf or drawer from inside the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to the appliance. Otherwise, injury may occur due to the weight of stored foods.
- Detach the shelves and drawers and clean them with water, and then dry them sufficiently, before replacing them.
- Regularly wipe the door gaskets with a wet soft towel.
- Door basket spills and stains should be cleaned as they can compromise storage ability of the basket and could even be damaged.
- Never clean the shelves or containers in the dishwasher. The parts may become deformed due to the heat.
Cleaning the Condenser Cover
Use a vacuum cleaner with a brush to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area. We recommend that this be done every 12 months to maintain operating efficiency.
Water Filter
Before Replacing the Water Filter
WARNING
- Do not allow children to have access to small parts during the installation of this product.
- Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.
CAUTION
- Do not install if water pressure exceeds 827 kPa. If your water pressure exceeds 827 kPa, you must install a pressure limiting valve. Contact a plumbing professional if you are uncertain how to check your water pressure.
- Do not install where water hammer conditions may occur. If water hammer conditions exist, you must install a water hammer arrester. Contact a plumbing professional if you are uncertain how to check for this condition.
- Do not install on hot water supply lines. The maximum operating water temperature of this filter system is 37.8 °C.
- Protect filter from freezing. Drain filter when temperatures drop below 4.4 °C.
- The disposable filter cartridge MUST be replaced every 6 months, at the rated capacity or if a noticeable reduction in flow rate occurs.
- Where a backflow prevention device is installed on a water system, a device for controlling pressure due to thermal expansion must be installed.
- Ensure all tubing and fittings are secure and free of leaks.
NOTE
- While the testing was performed under standard laboratory conditions, actual performance may vary.
- It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
Replacing the Water Filter (Plumbed Model)
*1 This feature is only available on some models. The filter must be changed every 6 months or when the indicator lights turns on or the water dispenser output decreases.
• To purchase a replacement water filter:
- Use replacement cartridge: ADQ736939**
- Visit your local dealer or distributor or contact the LG Electronics Customer Information Centre. For further assistance, visit our website at lg.com
Thread Nut Type*1
1 Loose the screw cap.
2 Pull the pipe out from the water filter cap until the colored line is visble.
3 Push the pipe into the water fitler cap, making sure the end is fully sealed.
4 Tighten the screw cap until the colored line in the water filter is no longer visible.
5 Press and hold the Water Filter button for three seconds. That resets the Replacement Filter icon. The new water filter has been activated.
6 Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system.
Push fit connector type*1
1 Remove the screw cap.
2 Pull the pipe out from the water fitler.
3 Push the pipe into the water fitler, making sure the end is fully sealed.
4 Insert the screw cap until the colored line in the water filter is no longer visible.
5 Press and hold the Water Filter button for three seconds. That resets the Replacement Filter icon. The new water filter has been activated.
6 Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system.
CAUTION
• Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage.
TROUBLESHOOTING
Before Calling for Service
Cooling
There is no refrigeration or freezing.
Is there a power interruption?
• Check the power of other appliances.
Check the power of other appliances.
• Plug the power plug in the outlet properly.
There is poor refrigeration or freezing.
Is the fridge or freezer temperature set to its warmest setting?
• Set the fridge or freezer temperature to a colder setting.
Is the appliance in direct sunlight, or is it near a heat generating object such as cooking oven or heater?
• Check the installation area and reinstall it away from heat generating objects.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer compartment.
Did you put in too much food?
• Maintain an appropriate space between food.
Are the appliance doors completely closed?
• Completely close the door and make sure that stored food is not obstructing in the door.
Is there enough space around the appliance?
• Adjust the installation position to make enough space around the appliance.
The appliance contains a bad smell.
Is the fridge or freezer temperature set to 'Warm'?
• Set the fridge or freezer temperature to a colder setting.
Did you put in food with a strong smell?
• Store foods with strong smells in sealed containers.
Vegetables or fruit may have spoiled in the drawer.
• Throw away rotten vegetables and clean the vegetable drawer. Do not store vegetables too long in the vegetable drawer.
Ice & Water
The automatic icemaker does not produce ice or produces a small amount of ice
Did you install the appliance recently?
• The ice maker produces ice normally when approximately 48 hours have passed after the appliance is installed.
• If the fridge compartment temperature is too cold, the water filter can freeze and block the water flow to the ice maker.
Did you connect the water supply pipe to the appliance and open the supply valve?
• Connect the water supply pipe to the appliance and open the supply valve completely.
Is the water supply hose bent?
• If the water supply hose is bent, the water flow could be compromised.
Have you dispensed a large amount of ice recently?
• It takes approximately 24 hours to produce more ice in the automatic icemaker. Please wait.
Did you set the ice maker switch or the automatic icemaker button on the control panel to ON?
• Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.)
Is the temperature of the freezer compartment set too high?
• If the set temperature is too warm, ice will be produced slowly or not at all. Set the Freezer temperature to -18 °C for normal operation of the automatic icemaker.
Have you been opening the appliance door frequently?
• If you open the appliance door frequently, cold air will escape, lowering the speed of ice production. Do not open and close the appliance door frequently.
Is the appliance door completely closed?
• If the appliance door is not completely closed, the temperature of the freezer compartment will increase, slowing down the ice production speed. Close the appliance door completely.
Ice is not dispensed.
Unable to hear the sound of ice coming out?
• In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice.
Is the ice path blocked? (You can check the ice passage by separating the ice bin.)
• Ice may not be dispensed properly if the ice passage is blocked. Check the ice and clean the ice path regularly.
Water does not come out.
The supply valve may be turned off. (For Plumbed models Only)
• Open the water supply valve.
• Check if the fridge compartment temperature is too cold, as the water filter can freeze and block the water flow to the dispenser.
The water dispenser tank may be empty. (Non plumbed models only)
• Fill the water dispenser tank. Is the water supply valve closed? (For Plumbed models Only)
• Open the water supply valve.
Are you using unfiltered water?
• Unfiltered water can contain a large amount of various heavy metals or foreign substances, so the filter may be clogged in the early stage regardless of the life of the filter.
Water tastes strange.
Is the taste of water different when comparing it with the taste of water from the previous water purifier?
• Has the purified water or cold water not been used for an extended period of time?
Has it been a long time since you installed and replaced the filter?
• If an expired filter is used, the purification performance may decline. It is recommended to replace the filter according to the filter replacement period.
Have you flushed out the filter properly in the initial stage after installing it?
• When you install or replace the filter for the first time, you need to remove air and activated carbon residue from inside the filter. Use the appliance after dispensing and discharging approximately 5 litres of purified water from the dispenser by pressing the water dispensing lever. (Activated carbon is harmless to humans.)
Has the purified water or cold water not been used for an extended period of time?
• The taste of old water may change due to bacterial growth. Use the product after dispensing and discharging approximately 5 litres (approximately three minutes) from the water dispenser.
Condensation & Frost
There is condensation inside the appliance or on the bottom of the vegetable drawer cover.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it inside the fridge or freezer.
Did you leave the appliance door open?
• Although the condensation will disappear soon after you close the appliance door, you can wipe it with a dry cloth.
Do you open and close the appliance door too frequently?
• Condensation can form due to the temperature difference from the outside. Wipe out the dampness with a dry cloth.
Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.
Frost has formed in the freezer compartment.
Doors may not be closed properly.
• Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer compartment.
Is the air entry or exit of the freezer compartment blocked?
• Make sure that air entry or exit is not blocked so that the air can circulate inside.
Is the freezer compartment overfilled?
• Maintain an appropriate space between items.
Frost or condensation has formed inside or outside the appliance.
Did you open and close the appliance door frequently or is the appliance door improperly closed?
• Frosts or condensation can form if the outside air penetrates inside the appliance.
Is the installation environment humid?
• Condensation can appear on the exterior of the appliance if the installation area is too humid or on a humid day such as a rainy day. Wipe off any moisture with a dry cloth.
The side or front of the appliance is warm.
There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area.
• The heat releasing pipe to prevent condensation is installed on the front and side of the appliance. You may feel it particularly hot right after the appliance is installed or during the summer. You can be assured that this is not a problem and is quite normal.
There is water inside or outside of the appliance.
Is there water leakage around the appliance?
• Check if the water has leaked from a sink or another place.
Is there water on the bottom of the appliance?
• Check if the water is from the thawed frozen food or a broken or dropped container.
Parts & Features
The appliance door is not closed tightly.
Is the appliance leaning forward?
• Adjust the front feet to raise the front side slightly.
Were the shelves properly assembled?
• Refit the shelves if needed.
Did you close the door with excessive force?
• If you apply too much force or speed when closing the door, it may remain briefly open before closing. Make sure that you do not slam the door closed. Close the door gently.
It is difficult to open the appliance door.
Did you open the door right after you closed it?
• If you try to open the appliance door within one minute after you closed it, you may have difficulties because of the pressure inside the appliance. Try to open the appliance door again in a few minutes so that the internal pressure stabilizes.
Door mullion does not fold in and out properly.
Are front levelling legs extended, the appliance level, and doors aligned?
• Once the door baskets are filled, the doors may become misaligned, preventing the door mullion or the Auto Open Door function from working properly. Extend both front levelling legs fully so they are in firm contact with the floor. Follow the instruction in the Door Alignment section to raise the left fridge door until the door mullion is once again working properly. Adjust the right fridge door so it aligns with the left fridge door.
The inside lamp in the appliance does not turn on.
Lamp failure
• Close the door and re-open. If the lamp does not turn on, please contact the LG Electronics customer information centre. Do not attempt removal of the lamp.
Noises
The appliance is noisy and generates abnormal sounds.
Is the appliance installed on a weak floor or improperly levelled?
• Install the appliance on a solid and flat area.
Does the rear of the appliance touch the wall?
• Adjust the installation position to allow enough clearance around the appliance
. Are objects scattered behind the appliance?
• Remove the scattered objects from behind the appliance.
Is there an object on top of the appliance?
• Remove the object on top of the appliance.
Clicking noises
The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or appliance control on some models) will also click when cycling on and off.
• Normal Operation
Rattling noises
Rattling noises may come from the flow of appliance, the water line on the back of the unit (for plumbed models only), or items stored on top of or around the appliance.
• Normal Operation
Appliance is not resting evenly on the floor.
• Floor is weak or uneven or levelling legs need to be adjusted. See the Door Alignment section.
Appliance with linear compressor was moved while operating.
• Normal operation. If the compressor does not stop rattling after three minutes, turn the power to the appliance off and then on again.
Whooshing noises
Evaporator fan motor is circulating air through the fridge and freezer compartments.
• Normal Operation
Air is being forced over the condenser by the condenser fan.
• Normal Operation
Gurgling noises
Appliance flowing through the cooling system.
• Normal Operation
Popping noises
Contraction and expansion of the inside walls due to changes in temperature.
• Normal Operation
Vibrating
If the side or back of the appliance is touching a cabinet or wall, some of the normal vibrations may make an audible sound.
• To eliminate the noise, make sure that the sides and back do not make any contact with any wall or cabinet.
See other models: GSL961PZJV GSL960PZJV GBB92MCBAP GSI960PZVV GMX945MC9F
