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- Owner's manual - (English)
- OPERATION
- MAINTENANCE
- TROUBLESHOOTING
Table of contents
Owner Manual Washer and Dryer
OPERATION
Parts and Specifications
NOTE: Appearance and specifications may change without notice to improve the quality of the appliance.
Front View
- Control Panel
- Detergent Dispenser Drawer
- Drum
- Door
- Cover Cap
- Drain Pump Filter
- Drain Plug
- Levelling Feet
Rear View
- Power Plug
- Transit Bolts
- Drain Hose
Operation Overview
Using the Appliance
Before the first wash, select the Cotton wash programme and add a half amount of the detergent. Start the appliance without clothes. This will remove possible residues and water from the drum that may have been left during manufacturing.
- Sort clothes and load items.
Sort clothes by fabric type, soil level, colour and load size as needed. Open the door and load items into the appliance.
CAUTION: Before closing the door, ensure that all clothes and items are inside the tub and not overhanging on the rubber door seal where they will become caught when the door is closed. Failing to do so will cause damage to the door seal and the clothes.
Remove items from the flexible door seal gasket to prevent clothing and door seal damage.
- Add cleaning products or detergent and softener.
See other models: FWV917BTSE FWV685WSE F4V910BTS F4V508WS F4MT08WE
Add the proper amount of detergent to the detergent dispenser. If desired, add bleach or fabric softener to the appropriate areas of the dispenser. - Turn on the appliance.
Press the Power button to turn on the appliance. - Choose the desired cycle.
Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected.
Now select a wash temperature and spin speed. Pay attention to the fabric care label of your clothes. - Begin cycle.
Press the Start/Pause button to begin the cycle. The appliance will agitate briefly without water to measure the weight of the load. If the Start/Pause button is not pressed within a certain time, the appliance will shut off and all settings will be lost. - End of cycle.
When the cycle is finished, a melody will sound. Immediately remove your clothing from the appliance to reduce wrinkling. Check around the door seal when removing the load for small items that may be caught in the seal.
Preparing the Wash Load
Sort the wash load for best washing results, and then prepare the clothes according to the symbols on their care labels.
Sorting the Clothes
- For best washing results, sort your clothes according to the care label stating fabric type and washing temperature. Adjust the spin speed or spin intensity in accordance to the fabric type.
- Soil level (Heavy, Normal, Light): Separate clothes according to soil level. If possible, do not wash heavily soiled items with lightly soiled ones.
- Colour (White, Lights, Darks): Wash dark or dyed clothes separately from whites or light colours. Mixing dyed clothes with light clothes can result in dye transfer or discolouration of lighter clothes.
- Lint (Lint producers, Collectors): Wash separately lint producing fabrics from lint collecting fabrics. Lint producers can result in pilling and linting on the lint collectors.
Checking the Clothes Care Label
The symbols tell you about the fabric content of your garment and how it should be washed.
Symbols on the Care Labels
NOTE: The dashes under the symbol give you information about the type of fabric and the maximum allowance of mechanical stress.
Checking the Clothes before Loading
- Combine large and small items in a load. Load large items first.
- Large items should not be more than half of the total wash load. Do not wash single items. This may cause an unbalanced load. Add one or two similar items.
- Check all pockets to make sure that they are empty. Items such as nails, hair clips, matches, pens, coins and keys can damage both your appliance and clothes.
- Wash delicates (stockings, underwired bras) in a wash net.
- Close zippers, hooks and strings to make sure that these items do not snag on other clothes.
- Pre-treat dirt and stains by brushing a small amount of detergent dissolved water onto stains to help lift dirt.
Adding Detergents and Softeners
Detergent Dosage
- Detergent should be used according to the instruction of the detergent manufacturer and selected according to type, colour, soiling of the fabric and the washing temperature. Use only detergents that are suitable for Drum (front load) type washers.
- If too many suds occur, reduce the detergent amount.
- If too much detergent is used, too many suds can occur and this will result in poor washing results or cause heavy load to the motor.
- If you wish to use liquid detergent, follow the guidelines provided by the detergent manufacturer.
- You can pour liquid detergent directly into the main detergent drawer if you are starting the wash cycle immediately.
- Do not use liquid detergent if you are using the Delay End function, or if you have selected Pre Wash option, as the liquid will dispense immediately and may harden in the drawer or the tub.
- Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. For best results, avoid overdosing the detergent. Failing to do so will cause oversudsing.
- Refer to the label of the clothes, before adding the detergent and choosing the water temperature.
- Use only suitable detergents for the respective type of clothing:
- Liquid detergent is often designed for special applications, e.g. for coloured fabric, wool, delicate or dark clothes.
- Powdered detergent is suitable for all types of fabric.
- For better washing results of white and pale garments, use powdered detergent with bleach.
- Detergent is flushed from the dispenser at the beginning of the wash cycle.
NOTE
- Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or odour.
- Full load: According to manufacturer’s recommendation.
- Part load: 1/2 of the normal amount.
- Minimum load: 1/3 of full load.
Using the Dispenser
To add detergent dosage to the dispenser:
- Open the dispenser drawer.
- Add the detergent and softener into the appropriate compartments.
- Gently close the detergent dispenser drawer before starting the cycle.
Slamming the drawer closed may result in the detergent overflowing into another compartment or dispensing into the drum earlier than programmed.
Be careful not to get a hand caught in the drawer while closing.
It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.
Fabric Softener Compartment
This compartment holds liquid fabric softener, which is automatically dispensed during the final rinse cycle.
Either powdered or liquid fabric softener may be used.
- Pour fabric softer to the maximum fill line. Pouring excessive fabric softener over the maximum fill line can cause it to dispense too early, which may stain the clothes.
NOTE
- Do not pour fabric softener directly onto the clothes in the wash drum, doing so will cause dark staining on the clothes that will be difficult to remove.
- Do not leave the fabric softener in the detergent drawer for more than 1 day. Fabric softener may harden. Softener may remain in the dispenser if it is too thick. The softener should be diluted if the consistency is too thick so that it can flow easily.
- Do not open the drawer when water is being supplied during the wash.
- Solvents (benzene, etc.) must never be used.
Adding Detergent Tablets
Detergent tablets can also be used when washing.
- Open the door and put detergent tablets into the drum before loading the clothes.
- Load the clothes into the drum and close the door.
NOTE: Do not put tablets into the dispenser.
Adding Water Softener
A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas with high water hardness level.
- First add detergent, and then the water softener. Dispense according to the amount specified on the packaging.
Control Panel
The actual control panel may differ from model to model.
Control Panel Features
Time and Status Display
Programme Table
Washing Programme
NOTE
- Set programme at ‘Wash : Eco 40-60, 60 °C, 1400 RPM’ and 'Dry: Normal Eco’ for test in accordance with EN50229.
- The test results depend on water pressure, water hardness, water inlet temperature, room temperature, type and amount of load, degree of soiling utilized detergent, fluctuations in the main electricity supply and chosen additional options.
- Select the appropriate water temperature for chosen wash programme. Always follow garment manufacturer’s care label or instructions when washing to avoid damage to clothes.
- Select the proper wash temperature and spin speed for the desired programmes.
- Actual water temperature may differ from the declared cycle temperature.
- Neutral detergent is recommended.
Extra Options
*1 This option is automatically inserted in the programme and can not be deselected.
NOTE
- Rinse+ option can be selected for every washing programme in this table except the Dry Only and Steam Refresh programmes.
- Delay End and Add Item options can be selected for every washing programme in this table except the Steam Refresh programme.
Selectable Maximum Spin Speed
NOTE: Actual maximum spin speed may vary depending on the load conditions. The values above are rounded to the nearest hundred.
Drying Programme
General Tips for Drying
Use the automatic programmes to dry most loads. Electronic sensors measure the temperature of the exhaust to increase or decrease drying temperatures for faster reaction time and tighter temperature control.
- Cold water tap must be left on during drying cycles.
- This appliance’s automatic process from washing to drying can be selected easily.
- For most drying, make sure all clothes are similar in material and thickness.
- Do not overload the appliance by stuffing too many articles into the drum. Items must be able to tumble freely.
- If you open the door and remove the load before the appliance has finished its programme, remember to press the Start/Pause button.
- After the drying is finished, End appears on the display. If the clothes are not unloaded from the drum in a period of time, Cd appears on the display and the appliance tumbles the clothes periodically for about 4 hours to reduce creases. To stop this function, press any button and unload the clothes from the drum.
Woolen Articles
Do not tumble dry woolen articles. Pull them to their original shape and dry them flat.
Woven and Loopknit Materials
Some woven and loopknit materials may shrink, by varying amounts, depending on their quality.
Always stretch these materials out immediately after drying.
Permanent Press and Synthetics
Do not overload your appliance. Take out permanent press articles as soon as the appliance stops to reduce wrinkles.
Baby Clothes and Night Gowns
Always check the manufacturer’s instructions.
Blankets and Duvets
Check fabric care labels on blankets and duvets before using the drying programme. Some blankets and duvets may shrink by the heated air.
Rubber and Plastics
Do not dry any items made from or containing rubber or plastics, such as:
- Aprons, bibs, chair covers
- Curtains and table cloths
- Bathmats
Fiber Glass
Do not dry fiber glass articles in the appliance. Glass particles left in the appliance may be picked up by your clothes and cause skin irritation.
NOTE
- When you turn off the drying cycle of the appliance, the drying fan motor can be operated to save itself for 60 seconds.
- Be careful when removing your clothing from the appliance, as the clothing or appliance may be hot.
- The estimated drying time varies from the actual drying time during the Automatic cycle. The type of fabric, size of the load, and the dryness selected affect drying time.
- When you select drying only, spinning runs automatically for energy efficiency.
Using a Dry Programme
You can customize the programme by using the following dry functions:
Normal ( )
Reduces the drying time and energy usage during the dry programme.
- Fabric Type: Cotton or linen fabrics such as cotton towels, t-shirts, and linen clothing.
- Max. Load: Rating
Time 30/60/120 minutes
Change the drying time according to the maximum load.
- Fabric Type: Cotton, towels
- Max. Load: 1 kg (30 minutes), 2 kg (60 minutes), 4 kg (120 minutes)
Iron ( )
Suitable for ironing to dry clothes easily in damp condition.
- Fabric Type: Cotton or linen fabrics, ready to iron at the end of cycle.
- Max. Load: Rating
Low Temperature ( )
Suitable for drying in low temperature for less clothes damage.
- Fabric Type: Easy care or permanent press fabrics.
- Max. Load: 3.5 kg
Normal Eco ( )
Suitable for energy dry programme.
- Fabric Type: Cotton or linen fabrics such as cotton towels, t-shirts, and linen clothing.
- Max. Load: Rating
NOTE
- The capacity of the machine for washing clothes is twice as much as when drying clothes. If the machine is to be used to dry a load, then the wash load must be smaller for effective drying performance. If a full load is washed, remove half the clothes prior to starting the dry programme.
- All dry cycles begin with a brief spin cycle to extract as much moisture as possible from the load before drying.
Using a Wash and Dry Function.
- Prepare the clothes and load the drum.
For consistently dry loads, all articles in the load should be similar in material and thickness.
Do not overload the drum. Items must have room to tumble freely. - Press the Power button.
- Select a wash programme.
- Add detergent.
- Press the Dry button repeatedly to toggle through the selections:
Normal ( ) - For general drying
Time 30/60/120 minutes - For timed drying
Iron ( ) - For damp drying items for ironing
Low Temperature ( ) - For delicate fabrics - Press the Start/Pause button.
Only Using a Dry Function.
- Prepare the clothes and load the drum.
For consistently dry loads, all articles in the load should be similar in material and thickness.
Do not overload the drum. There should be enough room for clothes to tumble freely. - Press the Power button.
Do not select a washing programme and do not add a detergent. - Press the Dry button repeatedly to toggle through the selections:
Normal () - For general drying
Time 30/60/120 minutes - For timed drying
Iron () - For damp drying items for ironing
Low Temperature () - For delicate fabrics
Normal Eco () - For heavier fabrics - Press the Start/Pause button.
NOTE: If you select the programme, you will be unable to select a dry programme.
If this occurs, press the Power button twice to cycle the machine off and back on.
Using Air Condensing Dry without Water
EcoHybrid option is available for air condensing dry without the water consumption used for condensing.
- Prepare the clothes and load the drum.
For consistently dry loads, all articles in the load should be similar in material and thickness.
Do not overload the drum. There should be enough room for clothes to tumble freely. - Press the Power button.
- Select a dry programme.
- Press and hold the Dry button for 3 seconds
- Press the Start/Pause button.
Extra Options and Functions
You can use the extra options and functions to customize the programmes.
Customising a Washing Programme
Each programme has default settings that are selected automatically. You may also customise these settings using these buttons.
Temp.
This button selects the wash temperature for the selected programme.
- Press the Temp. button until the desired setting is lit.
- Select the water temperature suitable for the type of load you are washing. Follow the garment fabric care labels for best results.
Spin
The spin intensity level can be selected by pressing this button repeatedly.
- Press the Spin button to select spin speed.
NOTE: If No is selected by pressing the Spin button, it will still rotate for a short time to drain quickly.
Rinse+
This function is recommended for people with detergent allergies.
- Press and hold the Turbo Wash button for 3 seconds to add additional rinses to the programme.
Follow the next steps to customise a washing programme:
- Prepare the clothes and load the drum.
- Press the Power button.
- Add detergent.
- Select a washing programme.
- Customise the washing programme (Temp., Spin or Rinse+) as necessary.
- Press the Start/Pause button.
Only Using a Spin Function
- Prepare the clothes and load the drum.
- Press the Power button.
Do not select a washing programme and do not add a detergent. - Press the Spin button.
- Press the Start/Pause button.
NOTE: If you select the washing programme, you will be unable to select a spin only. If this occurs, press Power button twice to cycle the machine off and back on.
Using Special Options
You can customize the programmes by using the following special options:
Steam
Adding this option helps provide better cleaning results.
Turbo Wash
Adding this option reduces the programme time but the similar washing results will be provided.
Follow the next steps to use a special option.
- Press the Power button.
- Select a washing programme.
- Change the washing programme (Temp. or Spin) as necessary.
- To use special options, press Steam or Turbo Wash button.
- Press the Start/Pause button.
Using Basic Options
You can customize the programmes by using the following basic options:
Pre Wash
This option is recommended when washing a heavily soiled load.
- Press the Power button.
- Select a washing programme.
- Press and hold the Steam button for 3 seconds.
- Press the Start/Pause button.
Add Item
You can use this option in order to add or remove clothes after the washing programme has started.
- Press the Power button.
- Select a washing programme.
- Press the Start/Pause button.
- Press the Add Item button as necessary.
- Open the door after it unlocks itself and add or remove necessary clothing items.
- Close the door and press the Start/ Pause button.
NOTE: For safety reasons, the door remains locked when the water level or temperature inside of the drum is high. It is not possible to add clothes at this time.
Delay End
You can set this function so that the appliance starts automatically and finishes after a specified time interval.
- Press the Power button.
- Select a washing programme.
- Press the Delay End button as necessary.
- Press the Start/Pause button.
NOTE
- The delay time is the time to the end of the programme, not the start. The actual running time may vary due to water temperature, clothes and other factors.
- To cancel the function, the Power button should be pressed.
- Avoid using liquid detergent for this function.
Settings
Child Lock
Use this option to disable the controls. This function can prevent children from changing cycles or operating the appliance.
NOTE
- Once this function is set, all buttons are locked except the Power button.
- When the controls are locked, CL and the remaining time are alternatively shown on the display during the wash while this function is engaged.
- Turning off the power will not reset this function. You must deactivate this function before you can access any other functions.
Locking the Control Panel
- Turn on the power.
- Press and hold the Delay End and Add Item buttons at the same time for 3 seconds to activate this function.
A beeper will sound, and CL will appear on the display.
Unlocking the Control Panel
- Turn on the power.
- Press and hold the Delay End and
Add Item buttons at the same time for 3 seconds to deactivate this function.
Beep On/Off
This appliance plays a melody when it starts and stops.
- Press and hold the Turbo Wash and Dry buttons simultaneously for 3 seconds to deactivate/activate this function.
MAINTENANCE
WARNING
- Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death.
- Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance.
They may damage the finish.
Cleaning After Every Wash
What to Clean
Always remove items from the washing machine as soon as the cycle is complete. Leaving damp items in the washing machine can cause wrinkling, colour transfer, and odour.
- After the wash cycle is finished, wipe the door and door seal to remove any moisture.
- Leave the door slightly open to dry the drum.
- Wipe the appliance with a dry cloth to remove any moisture.
WARNING: Leave the door open to dry inside of the appliance only if the children are supervised at home.
Cleaning the Exterior
Proper care of your appliance can extend the service life.
Exterior
- Immediately wipe off any spills.
- Wipe with a damp cloth and then again with a dry cloth ensuring there is no moisture in cabinet joints or crevices.
- Do not press on the surface or the display with sharp objects.
Door
- Wash with a damp cloth on the outside and inside and then dry with a soft cloth.
WARNING: Do not attempt to separate any panels or disassemble the appliance. Do not apply any sharp objects to the control panel in order to operate the appliance.
Cleaning the Appliance Periodically & Performing an Emergency Water Evacuation
Tub Clean
This is a special function to help clean the inside of the appliance by soaking, washing, rinsing and spinning.
Run this function once a month (or more often if needed) to reduce build-up of detergent and softener and other residue.
- If there is a bad smell or mildew inside the appliance, run this function once a week for 3 weeks in addition to the regularly prompted intervals.
NOTE: The message will be displayed to alert to the recommendation of operating this function.
- Remove any clothing or items from the appliance and close the door.
- Open the dispenser drawer and add anti limescale powder to the main wash compartment.
Tablets can be placed directly into the drum as an alternative to powder. - Close the dispenser drawer slowly.
- Turn on the power, and then select the Tub Clean.
- Press the Start/Pause button to start.
- Leave the door open to dry the inside of the appliance completely.
When the inside of the appliance is not dried completely, it may cause a bad smell or mildew.
WARNING: Leave the door open to dry inside of the appliance only if the children are supervised at home.
Cleaning the Water Inlet Filter
The water inlet filter collects lime or any sediment that may be in water that is supplied to the appliance. If the water is very hard or contains traces of limescale, the filter on the water inlet may clog regularly.
- Turn off the water supply taps to the appliance if the appliance is to be left for a certain period of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.
- error message will be displayed on the control panel when the water is not entering the detergent drawer.
- Turn off the power and the water tap and then unscrew the water inlet hose.
- Remove the water inlet filter with small pliers and then clean the filter using a medium bristle tooth brush.
Cleaning the Drain Pump Filter and Performing an Emergency Water Evacuation
The drain filter collects threads and small objects that may have been accidentally left in the clothes. Check regularly that the filter is clean to ensure smooth running of your appliance.
Allow the water to cool before cleaning the drain pump filter. Open the door in an emergency or perform an emergency water evacuation.
- Unplug the appliance.
- Open the cover cap and pull out the drain tube.
- Remove the drain plug from the drain tube first 1, and then drain the water. Then slowly unscrew the drain pump filter 2 to drain the remaining water and then proceed to remove any debris or objects from the filter.
- After cleaning the drain pump filter, carefully reinsert the filter and screw the drain cap back in clockwise carefully to avoid cross threading and leakage. Reinsert the plug back into the drain tube and place the tube into its holder.
- Close the cover cap.
CAUTION
- Be careful when draining, as the water may be hot.
- Run the drum cleaning programme once a month (or more often, as needed) to remove excess detergent and other debris.
Cleaning the Dispenser Drawer
Detergent and fabric softener can build up in the dispenser drawer. Liquid detergents can remain under the dispenser drawer and not dispense completely. Remove the drawer and inserts and check for build-up of cleaning products once or twice a month.
- Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops.
Then gently pull the drawer outward while pressing hard the disengage button.
- Remove the build-up of detergent and softener.
Rinse the drawer and the components of the drawer with warm water to remove the build-up from detergent and softener. Use only water to clean the dispenser drawer. Dry the drawer and the components of the drawer with a soft cloth or towel. - To clean the drawer opening, use a cloth or small, non-metal brush to clean the recess.
Remove all residue from the upper and lower parts of the recess. - Wipe any moisture off the recess with a soft cloth or towel.
- Reassemble the components of the drawer to the proper compartments and insert the drawer.
TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
Before Calling for Service
Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following tables before calling to LG Electronics service centre.
Error Messages
Symptoms |
Possible Cause & Solution |
INLET ERROR |
Water supply is not adequate in that location. Water does not enter appliance or it enters slowly.
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Water supply tap is not completely open. Water does not enter the appliance or it enters slowly.
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Water supply hose(s) are kinked.
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The filter of the supply hose(s) are clogged.
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UNBALANCE ERROR |
The appliance has a system which detects and corrects the unbalance of the appliance.
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Load is too small. This system may stop spinning or even interrupt the spin cycle altogether if individual heavy articles (e.g. bath mat, bath robe, etc.) are loaded.
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WATER OUTLET ERROR |
Drain hose is kinked or clogged. Water in the appliance does not drain or drains slowly.
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The drain filter is clogged.
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DOOR ERROR |
Door sensor malfunctions.
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CONTROL ERROR |
This is a control error.
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MOTOR LOCKED ERROR |
Over load in motor.
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OVER FLOW ERROR |
Water overfills due to a possible faulty water valve.
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PRESSURE SENSOR ERROR |
Water level sensor malfunctions.
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VIBRATION SENSOR ERROR |
Vibration sensor malfunctions.
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FROZEN FAILURE |
Is supply/drain hose or drain pump frozen?
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WATER LEAKAGE |
Water leaks.
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POWER FAILURE |
The appliance experienced a mains power failure.
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DRY ERROR |
Drying functions only are not working.
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Noises You Might Hear
Symptoms |
Possible Cause & Solution |
Rattling and clanking noise |
Foreign objects, such as keys, coins, or safety pins may be in the drum.
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Thumping sound |
Heavy clothes may produce a thumping sound. This is usually normal.
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The clothes may be out of balance.
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Vibrating noise |
Package materials are not removed.
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The clothes may be unevenly distributed in the drum.
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Not all levelling feet are resting firmly and evenly on the floor.
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Floor not rigid enough.
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Operation
Symptoms |
Possible Cause & Solution |
Water is leaking. |
House drain pipes are clogged.
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Leakage is caused by improper installation of drain hose or clogged drain hose.
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Drain pump filter cap is not fitted correctly.
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Appliance does not operate. |
Control panel has powered off due to in activity.
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Appliance is unplugged.
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Water supply is turned off.
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Controls are not set properly.
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Door is open.
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Circuit breaker/fuse is tripped/blown.
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Control needs to be reset.
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Start/Pause was not pressed after a programme was set.
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Extremely low water pressure.
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Appliance is heating the water or making steam.
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Buttons may not function properly. |
The Child Lock option is activated.
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Door does not open. |
The door cannot be opened for safety reasons once the appliance starts.
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Appliance is not filling properly. |
Inlet filter clogged.
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Inlet hoses may be kinked.
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Insufficient water supply.
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Hot and cold supply hoses are reversed.
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Appliance does not drain water. |
Kinked drain hose.
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Drain located higher than 1.2 m above the floor.
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Detergent is not dispensed in completely or not dispensed a tall. |
Too much detergent is used.
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Drain Pump Filter may be blocked.
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Cycle time is longer than usual. |
The load is too small.
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Heavy articles are mixed with lighter items.
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The load is out of balance.
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Cycle end is delayed |
Unbalance is detected or suds removing programme is on.
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Performance
Symptoms |
Possible Cause & Solution |
Poor stain removal |
Previously set stains.
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Staining |
Bleach or softener is dispensed too soon.
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Bleach or softener was added directly to the clothes in the drum.
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Clothes were not properly sorted.
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Wrinkling |
Appliance is not unloaded promptly.
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Appliance is overloaded.
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Hot and cold water supply hoses are reversed.
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Spin speed may be too high.
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Odour
Symptoms |
Possible Cause & Solution |
Musty or mildewy odour in appliance |
Inside of drum is not cleaned properly.
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The drain hose is not properly installed, causing siphoning (water flowing back inside of the appliance).
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The detergent dispenser is not cleaned regularly.
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Odours can occur if the drain hose is not properly installed, causing siphoning (water flowing back inside of the appliance).
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If the detergent dispenser is not cleaned regularly, odours can occur from mold or foreign substances.
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Drying
Symptoms |
Possible Cause & Solution |
Dry problem |
Check water supply tap.
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Drying time is too long. |
The ambient temperature is low.
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Drying performance is too low or bad. |
Water is not properly supplied. The water is used for auto-cleaning of lint-filter on drum during the drying.
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Water does not properly drain.
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The appliance is overloaded.
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The spin speed is too low.
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A warm air comes out from the rear side of the appliance. |
This appliance makes a warm air to dry the clothes.
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Wi-Fi
Symptoms |
Possible Cause & Solution |
Your home appliance and smartphone are not connected to the Wi-Fi network. |
The password for the Wi-Fi that you are trying to connect to is incorrect.
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Mobile data for your smartphone is turned on.
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The wireless network name (SSID) is set incorrectly.
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The router frequency is not 2.4 GHz.
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The distance between the appliance and the router is too far.
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