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44
Operating Instructions
Dynamic Bass Response System (Subwoofer)
Channels
Contacting Sony
Before calling our Customer Information Services Center, reset the TV to factory settings (see page 21). Please have
your TV serial number ready. The number is located on the rear of your TV and on the front cover of this manual.
Our Customer Information Services Center phone number is 1-800-222-SONY (7669) (US residents only) or (416) 499-
SONY (7669) (Canadian residents only).
Problem Possible Remedies
No sound ❏ Check the SUBWOOFER +/- inputs on the rear panel of the TV
to make sure the cables are connected correctly (see page 12).
Problem Possible Remedies
I cannot receive
higher number
channels (UHF) when
using an antenna
❏ Make sure Cable is set to Off in the Channel menu (page 29).
❏ Perform Auto Program to add channels that are not presently in
the memory (page 21).
Cable stations don’t
seem to work
❏ Make sure Cable is set to On in the Channel menu (page 29).
❏ Perform Auto Program to add channels that are not presently in
the memory (page 21).
I cannot get anything
but TV
❏ Be sure that you did not set the video in the Setup menu
(page 38) to skip your video inputs. If a video input has been set
to Skip, it will be skipped when you press the TV/VIDEO
button.
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