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29-5953-2 17
TROUBLESHOOTING TIPS
Troubleshooting tips ... Beforeyoucallforservice
Problem Possible Cause What To Do
Suds in the tub Wrong detergent. Useonlyautomaticdishwasherdetergentstoavoid
sudsing. Finish
®
Quantum
®
Automatic Dishwashing
Detergent has been approved for use in all GE
Appliances dishwashers.
To remove suds from the tub, open the dishwasher and
let suds dissipate. Open the door, press and hold Start
for 3 seconds, and close the door.
Rinse agent was spilled. Always wipe up rinse agent spills immediately.
Detergent left in dispenser
cups
Dishes or utensils are blocking
the detergent cup.
Reposition the dishes, so the water from the lower spray
arm can flush the detergent cup. See the Loading section.
Reposition the tall utensils or heavy silverware that may
be keeping the dispenser cup door from opening.
See the Loadingsection.Don’tplacelargebowlsorpots
directly under the detergent dispenser.
Black or gray marks
on dishes
Aluminum utensils have rubbed
against dishes.
Remove marks with a mild, abrasive cleaner.
Dishes don’t dry Low inlet water temperature.
Makesureinletwatertemperatureisatleast120°F(49°C).
Select Heated Dry.
UseWash Temp Boost or Boost Temp option.
Select a higher cycle, such as Wash Temp Sani,
Sanitize Temp or Heavy.
Rinse agent dispenser is empty. Check the rinse agent dispenser and fill as required.
Additional drying time is
needed.
LeavedoorclosedaftertheCleanlightappearstoallow
thefantorunanadditional90minutes.
Note: If you open the door, this fan extension will be
cancelled.
Control panel responded
to inputs but dishwasher
never filled with water
Door may not be completely
closed.
Make sure the door is firmly closed.
Water valve may be turned off. Make sure water valve (usually located under the sink) is
turned on.
Flood float may be stuck. RemoveUltra-Finefilterandlightlytapthepieceunder
the ultra fine filter that looks like a salt shaker. Replace
the filter
Stained tub interior White film on inside surface—
hard water minerals.
GE Appliances recommends Finish
®
Jet-Dry
®
Rinse Aid
to help prevent hard water mineral deposits from forming.
Run dishwasher with citric acid to remove mineral deposits.
Citricacid(Partnumber:WD35X151) can be ordered
throughGEAppliancesParts.Seebackcoverforordering
information. Alternatively, purchase Finish
®
Dishwasher
Cleaner and follow the directions on the label.
Dishwasher won’t run Fuse is blown or circuit breaker
is tripped.
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
Power is turned off. In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Control panel is locked. Unlockcontrolpanel.SeetheGetting started section.
Possible leak is detected. Callforserviceat800.561.3344.
Proper Start sequence was not
followed.
See the USING THE DISHWASHER section.
Control panel lights go
off when you’re setting
controls
Time too long between touching
of selected buttons.
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