GE Appliances
GE Answer Center
®
800.626.2000
Dishwashers
Part No. 165D4700P204 Pub. No. 49-5878
2-00 JR
GSD3100 series
GSD3200 series
Owner’s Manual
2
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family.
We’re proud of our quality
products and we are
committed to providing
dependable service. You’ll
see it in this easy-to-use
Owner’s Manual and you’ll
hear it in the friendly voices
of our customer service
department.
Best of all, you’ll experience
these values each time you
use your dishwasher. That’s
important, because your new
dishwasher will be part of
your family for many years.
And we hope you will be part
of ours for a long time to
come.
We thank you for buying
GE. We appreciate your
purchase, and hope you
will continue to rely on us
whenever you need quality
appliances for your home.
Important!
Fill out and return the Consumer Product
Ownership Registration card that is packed
with this product. If you cannot find it,
please send in the duplicate card printed in
the back of this manual.
Write the model and serial
numbers here.
#
#
You can find them on the tub wall just
inside the door.
Staple sales slip or cancelled check
here.
Proof of the original purchase date is
needed to obtain service under the
warranty.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE & You,
A Service Partnership.
Inside you will find many
helpful hints on how to use and
maintain your dishwasher
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your dishwasher.
Read this Manual
Ask any GE appliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
Review the Section on
Troubleshooting Tips
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center
® at
800.626.2000, 24 hours a day,
7 days a week.
If You Need Service
Safety Information . . . . . .4–7
Operating Instructions
Control Panel . . . . . . . . . . . . . .8
Control Settings . . . . . . . . . . . .9
Dial Cycles . . . . . . . . . . . .10–11
Using the Dishwasher . . .12, 13
Loading the
Dishwasher Racks . . . . . .14, 15
Care and Cleaning . . . . . .16, 17
Optional Accessories . . . . . . .18
Troubleshooting Tips
Before You
Call For Service . . . . . . . . 19–24
Customer Service
Product Registration . . . . . . . .29
Warranty . . . . . . . . . . . . . . . .31
Service Telephone
Numbers . . . . . . . . . .Back Cover
3
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
4
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire, explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
Under certain conditions hydrogen gas may be produced in
a water heater that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two weeks or more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allow them to run for several minutes. Do this before
using any electrical appliance which is connected to the hot water
system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open
flame or appliance during this process.
WATER HEATER SAFETY
5
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Use your dishwasher only for its intended purpose as
described in this Owner’s Manual.
This dishwasher must be properly installed and located in
accordance with the Installation Instructions before it is
used. If you did not receive an Installation Instructions
sheet with your dishwasher, you can receive one by calling
us toll-free at the GE Answer Center
®
, 800.626.2000.
■ Connect to a grounded
metal, permanent wiring
system; or run an equipment-
grounding conductor with
the circuit conductors and
connect to the equipment-
grounding terminal or lead
of the appliance.
■ Improper connection of the
equipment-grounding
conductor can result in a risk
of electric shock. Check with
a qualified electrician or
service representative if you
are in doubt whether the
appliance is properly
grounded.
■ Dispose of discarded
appliances and shipping or
packing material properly.
■ Do not attempt to repair or
replace any part of your
dishwasher unless it is
specifically recommended in
this manual. All other
servicing should be referred
to a qualified technician.
■ To minimize the possibility of
electric shock, disconnect this
appliance from the power
supply before attempting any
maintenance.
NOTE:
Turning
the dishwasher off does not
disconnect the appliance
from the power supply.
We recommend having a
qualified technician service
your appliance.
PROPER INSTALLATION
AND MAINTENANCE
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
6
DO NOT…
■ Do not tamper with controls.
■ Do not abuse, sit on, or stand
on the door or dish rack of
the dishwasher.
■ Do not discard a dishwasher
without first removing the
door of the washing
compartment.
■ Do not store or use
combustible materials,
gasoline or other flammable
vapors and liquids in the
vicinity of this or any other
appliance.
■ Do not allow children to play
inside, on or with this
appliance or any discarded
appliance.
WARNING!
7
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
WHEN USING YOUR DISHWASHER
■ Use only powder, tabs or
liquid detergents or wetting
agents recommended for use
in a dishwasher and keep
them out of the reach of
children. Cascade®
Automatic Dishwashing
Detergent has been approved
for use in all GE dishwashers.
■ Locate sharp items so that
they are not likely to damage
the door seal.
■ Load sharp knives with the
handles up to reduce the risk
of cut-type injuries.
■ Do not wash plastic items
unless marked
dishwasher
safe
or the equivalent. For
plastic items not so marked,
check the manufacturer’s
recommendations.
■ Non-Dishware Items: Do not
wash items such as electronic
air cleaner filters, furnace
filters and paint brushes in
your dishwasher. Damage to
dishwasher and discoloration
or staining of dishwasher
may result.
■ Do not touch the heating
element during or
immediately after use.
■ Do not operate your
dishwasher unless all
enclosure panels are properly
in place.
■ Close supervision is necessary
if this appliance is used by or
near children.
■ Load light plastic items
so they will not become
dislodged and drop to the
bottom of the dishwasher—
they might come into contact
with the heating element and
be damaged.
Read and follow this
Safety Information carefully.
SAVE THESE INSTRUCTIONS
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
8
GSD3100 and GSD3200 series models
POTS
& PANS
CYCLES
NORMAL
WASH
HI TEMP WASH
ON OFF
HEATED DRY
ON OFF
ENERGY OPTIONS
RINSE ONLY
PLATE WARMER
SHORT WASH
(HEATED DRY OFF)
(HEATED DRY ON)
CYCLE
ON
START
OFF
HOT START
OPTION
1
2
1
3
Energy Options
HI TEMP Provides extra heat for best performance. It is used
WASH best with heavily-soiled dishes.
HEATED DRY ON/
Turns the drying heater on for fast drying. This
HEATED DRY cycle will extend the time to your wash cycle.
HEATED DRY OFF
Shuts off the drying heat option. Dishes air dry
naturally and energy is saved.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Control Settings
Cycles
POTS & PANS For heavily soiled dishes or cookware with dried-on
or baked-on soils. Everyday dishes may be included.
This cycle will not remove burned-on foods.
HOT START Preheats wash water to the correct temperature.
NORMAL WASH For loads of everyday dishes, glasses and cookware
with medium soils.
NOTE:
Many dishes have lighter
soil than normal. Choosing a cycle other than
NORMAL WASH
will save energy and water.
SHORT WASH For quickly washing loads of everyday dishes with
medium soils that have not dried on, such as loads
consisting mostly of glasses.
RINSE ONLY For rinsing partial loads that will be washed later.
Do not use detergent.
PLATE WARMER For warming clean dishes and serving plates. This
cycle will take approximately 32 minutes.
■ Make sure the Dial is at the
OFF
position.
■ Latch the door.
1
2
Start
Slowly turn the Dial to the
START
position. Don’t turn it
past the
START
position, or you could accidentally miss a
rinse. There is a time delay between start-up and water
fill so you will not hear any wash action right away.
3
9
Hot Start
Preheats wash water to the correct temperature.
RINSE ONLY
PLATE WARMER
SHORT WASH
(HEATED DRY OFF)
(HEATED DRY ON)
START
OFF
HOT START
OPTION
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the dial cycles.
Short Wash
For quickly washing loads of everyday dishes with medium
soils that have not dried on.
RINSE ONLY
PLATE WARMER
SHORT WASH
(HEATED DRY OFF)
(HEATED DRY ON)
START
OFF
HOT START
OPTION
Plate Warmer
For warming clean dishes and serving plates. This cycle will
take approximately 32 minutes.
RINSE ONLY
PLATE WARMER
SHORT WASH
(HEATED DRY OFF)
(HEATED DRY ON)
START
OFF
HOT START
OPTION
10
Rinse Only
For rinsing partial loads that will be washed later.
Do not use
detergent.
RINSE ONLY
PLATE WARMER
SHORT WASH
(HEATED DRY OFF)
(HEATED DRY ON)
START
OFF
HOT START
OPTION
Select the
HOT START
cycle and any other
option.
Be sure the door
is unlatched.
Slowly turn the Dial to
HOT START
.
Latch the door to start
the cycle.
4
3
2
1
Load clean dishware
to be warmed.
Select
HEATED DRY.
Be sure the door is
unlatched.
Slowly turn the Dial
to
PLATE WARMER.
Latch the door to start
the cycle.
5
4
3
2
1
Make sure
HEATED DRY
is not selected.
Be sure the door is
unlatched.
Slowly turn the Dial to
RINSE ONLY.
Latch the door to start
the cycle.
4
3
2
1
Select the
NORMAL WASH
cycle and any options.
Be sure the door is
unlatched.
Slowly turn the Dial to
SHORT WASH
.
Latch the door to start
the cycle.
4
3
2
1
About the cycle sequence.
(Not all cycles are on all models)
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Water Time
Cycles (approx.) (approx.) Cycle Sequence
POTS & PANS 9.3 gal. 63 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
NORMAL WASH 8.0 gal. 63 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
SHORT WASH 6.6 gal. 55 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
RINSE ONLY 2.6 gal. 9 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
HOT START adds 1.5 gal. 30 min. to selected cycle Rinse, start selected cycle
Drying Options:
HEATED DRY ON.
Available on all wash cycles except
RINSE ONLY.
Add approximately 32 minutes to the cycle.
HEATED DRY OFF.
Drying heater is turned off. Dishes dry naturally.
11
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Using the dishwasher.
12
Check the Water Temperature
The entering water must be at least 120°F. and not more than
150°F., for effective cleaning and to prevent dish damage. Check
the water temperature with a candy or meat thermometer. Turn on
the hot water faucet nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into the glass until the
temperature stops rising.
Use Jet-Dry
®
Rinse Agent
Jet-Dry
®
rinse agent removes spots and prevents new film build-up
on your dishes, glasses, flatware, cookware and plastic.
Fill the rinse agent dispenser
until it reaches the bottom of lip
inside the opening. Replace cap.
To check if rinse agent is needed,
remove the cap and look into the
dispenser. On some models, the
dispenser can be checked by
pressing the clear center of the
fill cap 2 or 3 times. If rinse agent
fills the center of the fill cap, you
have enough.
A full dispenser should last about one month.
If rinse agent spills, wipe up the excess.
Dish Preparation Prior to Loading
■ No pre-rinsing of normal food soil is required.
■ Scrape off hard soils including bones, toothpicks, skins, and
seeds.
■ Remove large quantities of any remaining food.
■ Remove leafy vegetables, meat trimmings, and excessive amounts
of grease or oil.
■
Remove acidic food soils that can discolor stainless steel.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
Push the door latch to the left.
Once the water calms, open the door. Steam may rise out of the
dishwasher.
Add forgotten dishes.
Close the door and push the latch to the far right.
4
3
2
1
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Cascade®
Automatic Dishwashing Detergent has been approved for
use in all GE
dishwashers. Keep your detergent fresh and dry. Don’t put powder
detergent into the dispenser until you’re ready to wash dishes.
The amount of detergent to use depends on whether your water is
hard
or
soft
. With hard water, you need extra detergent. With soft
water, you need less detergent.
Protect your dishes and dishwasher by contacting your water
department and asking how hard your water is. Twelve or more grains
is extremely hard water. A water softener is recommended. Without it,
lime can build up in the water valve, which could stick while open and
cause flooding. Too much detergent with soft water can cause a
permanent cloudiness of glassware, called
etching
.
You’ll find two detergent dispensers on the
inside door of your dishwasher. All wash cycles
require detergent in the main cup. Wash cycles
with two washes will also use the open cup. When
using automatic dishwashing detergent tabs,
simply place one tab in the main cup and close.
Be sure the Dial is
OFF
before adding
detergent. Otherwise, the
detergent cup will not
close and latch properly.
Add detergent then close the main cup.
NOTE:
To open detergent cup after it has
been closed, simply turn the detergent cup
handle counter-clockwise until it releases.
A snapping sound may be heard.
Open cup
Main cup
13
The Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the
lower rack during the wash and rinse portions of
the cycle.
Don’t block it or load tall things next to it.
Also, be careful not to let a portion
of an item such as a pot or dish
handle extend through the bottom
rack. This could block the wash arm
and cause poor washing results.
Upper Rack
The upper rack is for glasses, cups and saucers.
Cups and glasses fit best along the sides. This is
also a secure place for dishwasher-safe plastics.
The upper rack is good for all kinds of odd-
shaped utensils. Saucepans, mixing bowls and
other items should be placed face down.
A wine glass holder
(on some models) secures
wine glasses at an angle for best washability.
Because wine glasses come in various sizes, after
loading, slowly push in the rack to make sure they
will clear the top of the dishwasher.
Secure larger dishwasher-safe plastics over two fingers
when possible.
Make sure small plastic items are secure so they can’t fall
onto the heating element.
Check to make sure that tall items will not block the
rotation of the top wash arm.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and
appearance of racks and silverware baskets may vary from your model.
14
15
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Lower Rack
When loading the lower rack, do not load large platters or
trays in the front right corner. They may prevent detergent
from circulating during the wash cycle.
The lower rack is best used for plates, saucers, and
cookware. Large items such as broiler pans and
racks should go along the sides. Load platters,
pots and bowls along the sides, in corners, or in
the back. The soiled side of items should face the
center of the rack.
Silverware Basket
Put flatware in the removable basket with fork and
knife handles up to protect your hands. Place
spoons in the basket with handles down. Mix
knives, forks and spoons so they don’t nest
together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small
containers, should go in the bottom of the
silverware basket with silverware on top.
To increase the flexibility of the lower rack, the
silverware basket may be split (on some models).
Grasp the basket at opposite corners and slide
apart. The basket sections should be placed in the
lower rack by hanging them on the top hoop.
A cover can be lowered to
either side to secure
lightweight items from
the effects of the
vigorous wash action.
Don’t let any
item extend
through bottom.
Single basket
(on some models)
Split basket
(on some models)
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
16
Caring for the dishwasher.
To clean the control panel use a lightly dampened cloth then dry
thoroughly. To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any
part of the dishwasher.
Protect Against Freezing
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:
Cut off electrical power to the dishwasher. Remove
fuses or trip circuit breaker.
Turn off the water supply and disconnect the water
inlet line from the water valve.
Drain water from the inlet line and water valve.
(Use a pan to catch the water.)
Reconnect the water inlet line to the water valve.
Remove the plastic sump cover in the tub
bottom and use a sponge to soak up water in the
rubber boot.
5
4
3
2
1
Sump cover screws
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Check the air gap any time your
dishwasher isn’t draining well.
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not a
part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps, so
you may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off the chrome
cover.
Unscrew the plastic cap and clean with a toothpick.
2
1
Two types of
air gaps
17
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About optional accessories.
18
You can change the door and lower access panel appearance of your
dishwasher by ordering one of these optional accessories:
■
Color Panels
■
1/4” Wood Panel Trim Kit
■
3/4” Trimless Panel Kit
These accessories are available at extra cost (VISA, MasterCard, or
Discover
cards accepted) by calling 800-626-2002.
Specify accessory number when ordering.
Descriptions of Optional Accessories
Color panels—
Replacement door panels and lower access panels
are available in the following colors:
■
GPF300A (Almond)
■
GPF300B (Black)
■
GPF300W (White)
Wood panel trim kit—
This accessory contains
trim and instructions
for you to supply and install a 1⁄4″thick decorative wood door and
lower access panel:
■
GPF325A (Almond)
■
GPF325B (Black)
■
GPF325W (White)
NOTE:
The
GPF100 dishwasher door spring kit
must also be ordered
and installed
when the door panel weighs four lbs. or more.
Trimless panel kit—
This accessory contains
parts and instructions
for you to supply and install a 3⁄4″thick decorative wood door and
lower access panel:
■
GPF375
NOTE:
The
GPF100 dishwasher door spring kit
will be included with
the
trimless panel kit
and must be installed with it.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Before you call for service…
Troubleshooting Tips
Review the charts on the following pages first and
you may not need to call for service.
Problem Possible Causes What To Do
Dishwasher won’t run
Fuse is blown, or the • Replace fuse or reset
circuit breaker tripped circuit breaker. Remove
any other appliances from
the circuit.
Noise
Some of the sounds • Hard food disposal
you’ll hear are normal shredding action.
• Drain valve opening to
pump water out.
• Timer control as cycle
progresses.
• Detergent cup opening.
• The motor stopping during
the drying period.
Utensils are not secure • Make sure everything is
in the rack or something secured in dishwasher.
small has dropped into
the rack
Motor hums • Dishwasher has not been
used on a regular basis. If
you do not use your
dishwasher often, set it to
fill and pump out once
every week. This will help
keep the seal moist and
the garbage disposer clear.
19
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Before you call for service…
20
Troubleshooting Tips
Problem Possible Causes What To Do
Water standing in
This is normal • A small amount of clean
the bottom of the tub
water around the outlet on
the tub bottom at the back
of the tub keeps the water
seal lubricated.
Water won’t pump
Drain is clogged • If you have an air gap,
out of the tub
clean it.
• Check to see if your kitchen
sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains
into a disposer, run
disposer clear.
Suds in the tub
Correct detergent • Use only automatic
wasn’t used dishwasher detergents to
avoid sudsing. Cascade®
Automatic Dishwashing
Detergent has been
approved for use in all
GE dishwashers.
• To remove suds from the
tub, open the dishwasher
and let suds evaporate.
Add 1 gallon of cold water
to the tub. Close and latch
the dishwasher. Pump out
water by slowly turning the
Dial until a drain period
is reached. Repeat if
necessary.
Rinse agent • Always wipe up rinse agent
was spilled spills immediately.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Stained tub interior
Detergent with • Some detergents contain
colorant was used colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any
discoloration. If cup is
discolored, change to
detergent without any
colorant. Cascade®
Automatic Dishwashing
Detergent has been
approved for use in all
GE dishwashers.
Some tomato-based • Use of the
RINSE ONLY
foods can stain cycle (on some models)
after
adding the dish to the
load
can decrease the level
of staining.
Dishes don’t dry
Low inlet water • Make sure inlet water
temperature temperature is correct.
Rinse agent dispenser • Check the rinse agent
is empty dispenser.
Dishes and flatware
Inlet water temperature • Raise the water heater
not clean
is below 120°F temperature to 120°F.
• Use
HOT START
option.
Water pressure is • Turn on a faucet. Is water
temporarily low coming out more slowly
than usual? If so, wait until
pressure is normal before
using your dishwasher.
Air gap is clogged • Clean the air gap.
Improper rack loading • Make sure large dishware
does not block the
detergent dispenser
or the wash arm.
21
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
22
Before you call for service…
Troubleshooting Tips
Problem Possible Causes What To Do
Spots and filming
• Use
Jet-Dry
®
rinse agent to
on glasses and
remove spots and prevent
flatware
new film build-up.
• To remove stubborn spots
and pre-existing film from
glassware:
1
Remove all metal utensils
from the dishwasher.
2
Do not add detergent.
3
Select the longest cycle.
4
Start the dishwasher and
allow to run for 18 to 22
minutes. Dishwasher will
now be in the main wash.
5
Open the door and pour
2 cups (500 ml) of white
vinegar into the bottom of
the dishwasher.
6
Close the door and allow
to complete the cycle.
If vinegar rinse doesn’t
work: Repeat as above,
except use 1/4 cup (60 ml)
of citric acid crystals
instead of vinegar.
Cloudiness on
Combination of soft • This is called
etching
and
glassware
water and too much is permanent. To prevent
detergent this from happening, use
less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
Water temperature • Lower the water heater
entering the dishwasher temperature.
exceeds 150°F
Extremely hard water
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Yellow or brown film
Tea or coffee stains • Remove the stain by hand,
on tub
using a solution of 1/2 cup
bleach and 3 cups warm
water.
WARNING
Before cleaning interior,
wait at least 20 minutes
after a cycle for the
heating element to cool
down. Failure to do so can
result in burns.
An overall yellow or • A special filter in the water
brown film can be caused supply line is the only way
by iron deposits in water to correct this problem.
Contact a water softener
company.
White film on inside
Hard water minerals • To clean the interior, apply
surfaces
dishwasher detergent to a
damp sponge. Wear
rubber gloves.
Do not
use
any type of cleanser other
than dishwasher detergent
because it may cause
foaming or sudsing.
Cascade® Automatic
Dishwashing Detergent
has been approved for use
in all GE dishwashers.
23
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
24
Problem Possible Causes What To Do
Detergent cup lid
Dial is not in the
OFF
• Turn the Dial to
OFF
won’t latch
position and slide the door latch to
the left.
Detergent left in
Dishes are blocking the • Reposition the dishes.
dispenser cups
detergent cups
Steam
This is normal • Steam comes through the
vent by the door latch
during drying and when
water is being pumped out.
Black or gray
Aluminum utensils have • Remove marks with a mild,
marks on dishes
rubbed against dishes abrasive cleaner.
Before you call for service…
Troubleshooting Tips
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Notes
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GE Service Protection Plus
™
GE, a name recognized worldwide for quality and dependability,
offers you Service Protection Plus
™
—comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your
money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much
more—any brand! Plus there’s no extra charge for emergency service and low monthly
financing is available. Even icemaker coverage and food spoilage protection is offered.
You can rest easy, knowing that all your valuable household products are protected
against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at
800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance.
Anywhere. Anytime.*
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
Please place in envelope and mail to:
Cut here
✂
30
Day
Year
Street
Address
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
After mailing
the registration below,
store this document in
a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information, call the
GE Answer Center
®
800.626.2000.
1
2
3
Model Number
Serial Number
Important: If you did not get a registration card with your product, detach and
return the form below to ensure that your product is registered, or
register online at www.geappliances.com.
First
Name
Apt. #
City
Last
Name
Zip
CodeState
Phone
Number
GE Appliances
General Electric Company
Louisville, Kentucky
www.geappliances.com
Mr. l Ms. l Mrs. l Miss l
E-mail Address
Occasionally, we may allow selected companies to send you information.
l Check here if you do not want this information.
Consumer Product Ownership Registration
Model Number
Serial Number
Important
Mail
Today!
Date Placed In Use
Month
Cut here
✂
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE Dishwasher Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. For service,
call 800-GE-CARES.
■Service trips to your home to teach you
how to use the product.
■Improper installation.
■Replacement of house fuses or
resetting of circuit breakers.
■Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
■Damage to the product caused by
accident, fire, floods or acts of God.
■Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
■Cleaning or servicing of the air gap
device in the drain line.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
For The Period Of: GE Will Replace:
One Year Any part
of the dishwasher which fails due to a defect in
From the date of the
materials or workmanship. During this
full one-year
original purchase warranty,
GE will also provide,
free of charge,
all labor
and in-home service to replace the defective part.
Second Year Any part of the Water Distribution System
which fails due
From the date of the
to a defect in materials or workmanship. Associated
original purchase
inlet and drain plumbing parts are not covered by this
warranty. During this
second-year limited warranty,
you
will be responsible for any labor or in-home service costs.
Ten Years The PermaTuf
®
tub or door liner,
if it fails to contain water
From the date of the
due to a defect in materials or workmanship such as
original purchase
cracking, chipping, peeling or rusting. During this
full
ten-year warranty,
GE will also provide,
free of charge,
all labor and in-home service to replace the defective
part.
Warrantor: General Electric Company. Louisville, KY 40225
31
Service Telephone Numbers.
The GE Answer Center® is open 24 hours a day, 7 days a week.
GE Answer Center
®
800.626.2000
Expert GE repair service is only a phone call away.
In-Home Repair Service
800-GE-CARES (800-432-2737)
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-
free kitchen for persons with limited mobility.
Special Needs Service
800.626.2000
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Service Contracts
800-626-2224
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Parts and Accessories
800-626-2002
If you are not satisfied with the service you receive from GE, follow
these steps.
First,
contact the people who serviced your appliance.
Next,
if you are still not pleased, write all the details—including your
phone number—to: Manager, Customer Relations, GE Appliances,
Appliance Park, Louisville, KY 40225.
Service Satisfaction
Printed in Louisville, KY
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
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