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31
EN
Problems Causes Solutions
The product does not work. The plug is not connected. Connect the appliance to a
socket with the same voltage.
The jug or accessory is not
correctly positioned or locked
on the motor unit.
Check that the jug or
accessories are correctly
positioned and locked on the
motor unit as shown in the
instructions You must hear a
double “click”.
The blade unit (D1) is not
correctly attached to the jug
(D4).
Unlock the blade unit (D1)
and bolt it to the jug (D4)
(fig 1a, 1b, 1c) once again.
The product stops while
in use.
Overload of ingredients
(activation of electronic
motor safety device).
In this case, unplug the
product, put the button back
to 0 position and let it cool
down for a minimum of 30
minutes.
Excessive vibrations. The product is not placed on a
flat surface.
Place the product on a flat
surface.
Volume of ingredients is too
high.
Reduce the quantity of
ingredients processed.
Leak from the lid. Volume of ingredients is too
high.
Reduce the quantity of
ingredients processed.
The lid is not correctly
positioned.
Lock the lid correctly on the
blender jug.
The seal (D5) is not well
placed on the lid.
Place the seal (D5) correctly
on the lid (D6) (fig. 2a).
Unplug the appliance and remove the bowl or accessories.
The blades of the accessories are very sharp. Handle them with caution.
Rinse the jug, bowls and lids immediately under running water and the removable parts in hot
water and washing up liquid.
For easy cleaning, you can detach the blade unit (D1) from the jug (D4) by pressing the “clic”
button (D2) (fig. 7a, 7b, 7c).
The seal of the blade unit (D1) is not detachable. The lid joint (D6) is removable.
The jug (D) and the accessories (E) and (F) can be cleaned in the dishwasher in the top basket
with the “ECO” or “LIGHTLY SOILED” programme.
Clean the motor unit (A) with a damp cloth and dry carefully.
Never immerse the motor unit (A) in running water or any other liquid..
CLEANING
WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK?
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