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- To save energy, the steam generator switches off automatically when it has not been used for
- To reactivate the steam generator, set the on/off switch to ‘off ’ position and then to ‘on’ position.
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, visit www.philips.com/support
for a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The iron does not
produce any
steam.
There is not enough water in
the water tank.
Fill the water tank beyond the MIN
indication. Press and hold the steam
trigger until steam comes out. It may take
up to 30 seconds until steam comes out.
You have not pressed the steam
trigger.
Press and hold the steam trigger until
steam comes out.
You have set the temperature
dial to 1.
Turn the temperature dial to 2
or higher.
The steam function has been
disabled until you have
performed the Calc-Clean
process.
Perform the Calc-Clean process to
restore the steam function
(see chapter ‘IMPORTANT - Cleaning
and maintenance’).
You have not placed the water
tank in the appliance properly.
Slide the water tank into the appliance
until it locks into place (‘click’).
The Calc-Clean
the appliance
beeps.
This is the Calc-Clean reminder. Perform the Calc-Clean process within
1 hour after the Calc-Clean reminder is
given.
The Calc-Clean
the appliance
beeps.
You have not done or have not
completed the Calc-Clean
process.
Perform the Calc-Clean process to
enable the steam function again
(see chapter ‘IMPORTANT - Cleaning
and maintenance’).
The Calc-Clean
the appliance
beeps every time
I press the steam
trigger. No steam
comes out of the
soleplate.
You have not done or have not
completed the Calc-Clean
process.
Perform the Calc-Clean process to
enable the steam function again
(see chapter ‘IMPORTANT - Cleaning
and maintenance’).
ENGLISH8
4239_000_9924_1_DFU-Simple_A5_v3.indd 8 17/08/15 13:43
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