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For further information about this warranty,
contact Prizer-Painter Customer Service at 1-800-449-8691
factory authorized service agent located within 100 miles roundtrip from the location of the Product. Service
will be provided during normal business hours. The Owner will be responsible for any and all costs associated
with additional mileage, non-standard service or overtime, and special equipment required to remove the
Product so that service may be performed. Prizer-Painter reserves the right to deny warranty coverage for
excessive installation delays.
Limited Cosmetic Component Warranty: This Warranty covers the repair or replacement of all cosmetic
component flaws for thirty (30) calendar days from the date of delivery of the Product to the owner’s home
from a BlueStar
®
authorized dealer. Cosmetic components include top grates, ring grates, plate rail, kick panel,
body sides, glass, control panel, door panel, back guards, oven seals), front sides of hoods, and hoods strapping.
Cosmetic components flaws include visible chips, scratches, dents, provided, however, that cosmetic flaws
caused by freight damage are excluded.
Limited Warranty on Floor Models Not Used For Demonstration: Floor Models are covered by a one (1)
year limited functional parts and related services warranty, with proof of date of installation. There is no
cosmetic warranty of any kind for floor models.
Limited Warranty on Floor Models Used For Demonstration: Floor Models used for demonstration are
covered by a ninety (90) day limited parts warranty only, with proof of date of installation. There is no service
or cosmetic warranty of any kind for floor models.
Limited Warranty on Product Refurbished
Refurbished Products are covered by a six (6) months limited functional parts and labor warranty, with proof of
installation, as well as an additional six (6) months limited parts warranty. There is no cosmetic warranty of
any kind on Refurbished Product.
Registration
Registration is strongly recommended. While not necessary to effectuate warranty coverage, it is the best way
for Prizer-Painter to communicate with you about important events and also provides additional warranty
coverage. TO REGISTER, please fill out the “Performance Checklist and Warranty Form” located online at
www.bluestarcooking.com/support/product-registration. Or mail the form located in the back of the Product
Use and Care Manual to: Warranty Department, Prizer-Painter Stove Works, 318 June Avenue, Blandon, PA
19510-9566.
Obtaining Warranty Service
If a Warranty claim is not submitted as required, such claim will be invalid and will not be honored.
To obtain Warranty service, where applicable, the Owner must call the Service Center (toll free: 1-800-449-
8691) or fill out the online form at www.bluestarcooking.com/service to report a warranty claim, and may be
required to, at the time, provide (1) the model number of the Product, (2) the serial number of the Product, (3)
proof of delivery, (4) a signed installation receipt, (5) a description of the claimed defect, and (6) proof of
purchase of the Product, including the original retail receipt or invoice to establish the Warranty Period. Prizer-
Painter must be given an opportunity to inspect any Product subject to a warranty claim. All warranty related
service repairs must be performed by a factory authorized service agent.
This Limited Warranty gives you specific legal rights, and you may also have other rights that may vary from
state to state or province to province.
Out of Warranty Product
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