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64
Troubleshooting
The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check the
connection and operating procedures.
If the problem is not solved, visit the following
support site.
General
No power is being supplied to the unit.
• Check the connection or fuse.
• If the unit is turned off and the display disappears, it
cannot be operated with the remote commander.
tTurn on the unit.
The power antenna (aerial) does not extend.
The power antenna (aerial) does not have a relay box.
No beep sound.
• The beep sound is canceled (page 50).
• An optional power amplifier is connected and you are
not using the built-in amplifier.
The contents of the memory have been erased.
• The reset button has been pressed.
tStore again into the memory.
• The power supply lead or battery has been
disconnected or it is not connected properly.
Stored stations and correct time are erased.
The fuse has blown.
Makes noise when the position of the ignition
is switched.
The leads are not matched correctly with the car’s
accessory power connector.
The display disappears from/does not appear
on the monitor.
• The dimmer is set to “ON” (page 50).
• The display disappears if you press and hold
(SOURCE/OFF).
tPress (SOURCE/OFF) on the unit until the
display appears.
•
“M.OFF” is touched and the Monitor Off function
is activated (page 11).
tTouch anywhere on the display to turn back on.
The display does not respond to your touch
correctly.
• Touch one part of the display at a time. If two or more
parts are touched simultaneously, the display will not
operate correctly.
• Adjust the touch point of the display (page 47).
The Auto Off function does not operate.
The unit is turned on. The Auto Off function activates
after turning off the unit.
t Turn off the unit.
Support site
http://esupport.sony.com
http://www.sony.com/mobileAV
Card remote commander operation is not
possible.
If the Monitor Off function is activated (no lighting),
card remote commander operation is not possible
(page 11).
The menu items cannot be selected.
Unavailable menu items are shown in grey.
AUX cannot be selected as the source.
All AUX input settings are set to “OFF.”
t Set “AUX1 Input”/“AUX2 Input” to “Video” or
“Audio” (page 57).
Radio reception
The stations cannot be received.
The sound is hampered by noises.
• The connection is not correct.
t Connect a power antenna (aerial) control lead
(blue) or accessory power supply lead (red) to the
power supply lead of a car’s antenna (aerial)
booster (only when your car has built-in FM/AM
antenna (aerial) in the rear/side glass).
t Check the connection of the car antenna (aerial).
t If the auto antenna (aerial) will not go up, check
the connection of the power antenna (aerial)
control lead.
Preset tuning is not possible.
• Store the correct frequency in the memory.
• The broadcast signal is too weak.
Automatic tuning is not possible.
• Setting of the local seek mode is not correct.
t Tuning stops too frequently:
Set “Local” to “ON” (page 16).
t Tuning does not stop at a station:
Set “Mono” to “ON” (page 16).
• The broadcast signal is too weak.
t Perform manual tuning.
During FM reception, the “Stereo” indication
flashes.
• Tune in the frequency accurately.
• The broadcast signal is too weak.
t Set “Mono” to “ON” (page 16).
An FM program broadcast in stereo is heard in
monaural.
The unit is in monaural reception mode.
t Set “Mono” to “OFF” (page 16).
RDS
PTY displays “None.”
• The current station is not an RDS station.
• RDS data has not been received.
• The station does not specify the program type.
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