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en Troubleshooting
50
Home Connect problem
Fault Cause Troubleshooting
Connection to home net-
work is not established.
WLAN on router is not act-
ive.
▶
Check the wireless network con-
nection of your router.
WLAN display is flashing. Connection to home net-
work is not available.
▶
Activate the wireless network con-
nection on your router.
Home Connect cannot be
implemented correctly.
Home Connect set incor-
rectly.
▶
Please consult the documents sup-
plied for HomeConnect.
Technical fault is present.
▶
Please consult the information
about support in the documents
supplied for HomeConnect.
Information on display panel
Fault Cause Troubleshooting
Special salt refill indicator
lights up.
Insufficient special salt.
▶
Add "Special salt" →Page24.
Sensor does not detect spe-
cial salt tablets.
▶
Do not use special salt tablets.
Refill indicator for special
salt does not light up.
Water softening system is
switched off.
▶
Setting the water softening system
Refill indicator for rinse aid
lights up.
Insufficient rinse aid. 1. Add "Rinse aid" →Page26.
2. Set the amount of rinse aid to be
dispensed.
→"Setting the amount of rinse aid",
Page26
Refill indicator for rinse aid
does not light up.
Rinse aid system is switched
off.
▶
Set the amount of rinse aid to be
dispensed.
Display flashes. Appliance door is not closed
properly.
▶
Close the appliance door.
‒ Arrange the tableware so
that no parts project beyond
the basket and prevent the
appliance door from closing
properly.
Malfunctions
Fault Cause Troubleshooting
Water is left in the appliance
at the end of the pro-
gramme.
Filter system or area under
the filters is blocked.
1. Clean the "Filters" →Page39.
2. Clean the "Wastewater pump"
→Page53.
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