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34
TROUBLESHOOTING
Ice & Water models only
PROBLEM POSSIBLE CAUSES WHAT TO DO
Automatic ice
maker does
notwork
Ice maker has not been
turned on.
Switch on ice maker, see ‘Automatic ice
maker’ section.
Water supply turned off or
not connected.
Connect water supply.
Freezer compartment
notworking.
Contact Customer Care Center.
Water pressure too low. Check water pressure.
Water line kinked/squashed. Check water line for kinks/squashing.
Filter clogged. Water filter may need replacing.
Ice cubes stick in ice bin. Remove ice bin, loosen cubes and
remove clumped ice. Refit ice box.
Ice cubes
taste tainted
Unsealed packages may be
transmitting odor/taste.
Discard ice cubes and clean ice storage
bin. See ‘Cleaning care’ section.
Wrap or cover strong smelling foods.
Poor taste from
incomingwater.
Replacement filter cartridges can be
purchased online from fisherpaykel.com or
by calling Fisher&Paykel Customer Care.
Slow ice cube
freezing
Door may have been leftajar. Close door.
Freezer compartment set
toowarm.
Turn temperature to a colder setting.
(See ‘Operating instructions’ section).
Small cubes Low water pressure. Check water pressure.
Filter blocked. Replace filter cartridge. Replacement
filter cartridges can be purchased online
from fisherpaykel.com or by calling
Fisher&Paykel Customer Care. Instructions
on how to install your replacement water
filter are provided with the filter.
Wet ice/
iceclumping
Long freezer door openings. Gently tap ice to unstick or, if large
clumps occur, empty ice bin and make
new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
oftime.
Ice will stick together
overtime.
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