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Customer Service
Troubleshooting TipsOperating InstructionsSafety Information
27
Problem Possible Causes What To Do
Yellow or brown film Tea or coffee stains • Remove the stain by hand,
on inside surfaces using a solution of 1/2 cup
bleach and 3 cups warm
water.
WARNING
Before cleaning interior
wait at least 20 minutes
after a cycle for the
heating element to cool
down. Failure to do so can
result in burns.
An overall yellow or • A special filter in the water
brown film can be caused supply line is the only way
by iron deposits in water to correct this problem.
Contact a water softener
company.
White film on inside Hard water minerals • To clean the interior, apply
surfaces dishwasher detergent to a
damp sponge. Wear
rubber gloves. Do not use
any type of cleanser other
than dishwasher detergent
because it may cause
foaming or sudsing.
Cascade® Automatic
Dishwashing Detergent
has been approved for use
in all GE dishwashers.
Detergent cup lid Dial is not in the OFF • Turn the Dial to OFF
won’t latch position and slide the door latch to
the left.
Detergent left in Dishes are blocking the • Reposition the dishes.
dispenser cups detergent cups
Steam This is normal • Steam comes through the
vent by the door latch
during drying and when
water is being pumped out.
Black or gray Aluminum utensils have • Remove marks with a mild,
marks on dishes rubbed against dishes abrasive cleaner.
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