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Resources
135
Resources
Sony provides several support options for your Sony computer. When you have
questions about your computer and the preinstalled software, check these sources
for answers, in the following sequence:
Quick Start
Contains information on how to set up your computer quickly
and easily.
VAIO Digital Studio™
Computer User Guide
The User Guide contains information on how to get the most
from your computer, find help, and solve common problems.
The User Guide also includes product specifications.
Online (Electronic)
Documentation
The User Guide is available electronically on your hard drive.
Two additional guides, Upgrading and Maintaining Your VAIO
Digital Studio™ Computer and the Troubleshooting Help are
also available online.
To access online documentation:
1. Click the Start button and point to Help Center.
2. Select the desired document.
Manuals and online
help files that may
accompany your
preinstalled software
Most manuals for preinstalled software are located on your
hard disk drive as online help files. You can access online help
files from the Help menu in a specific application. A printed
manual is available for some applications.
VAIO Support Agent
VAIO Support Agent can be accessed from the Windows
desktop. Using advanced diagnostic technology, Sony's VAIO
Support Agent runs scheduled protections of your applications,
network settings, and other important software settings. When
your software is protected, you can use VAIO Support Agent to
repair software problems by restoring your software to any of
the previously protected states.
Knowledge Database
Provides instant access to information on commonly
encountered problems. Enter a description of your problem and
the Knowledge Database searches for the corresponding
solutions online. You can access the Sony Knowledge Database
at http://www.sony.com/pcsupport.
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