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10
Warranty Card
WARRANTY PERIOD
2 Years (Domestic-Use)
Vitality 4 Life is the global distributor and
warranty provider of BioChef. Warranty
registration and claims are handled by
your local Vitality 4 Life Support Centre,
details on the back cover.
Do not return the product to the store.
LODGING A WARRANTY CLAIM
Should you experience any issues with
your product, please follow these steps to
lodge a warranty claim:
1. Contact your local Vitality 4 Life Service
Centre with the following details:
• Your warranty details including name,
email and phone number
• Product name and model number
• Product serial number, found on the
rating label of the product
• Explanation of how the damage
occurred
• Photos of the damage or issue is
highly beneficial to expediting your
claim
2. Vitality 4 Life will assess your claim and
respond within 24-48 hours.
3. In the event the product is required
to be sent to the Service Centre, the
customer is liable for all packing, freight
and insurance costs for transit of the
product to Vitality 4 Life. Subject to
the applicable consumer laws in your
jurisdiction.
4. If the product, or one of its parts,
qualifies for replacement or service
within the 30-Day period after date of
purchase, Vitality 4 Life will arrange the
shipping at no cost to you.
5. Any product sent to a Vitality 4 Life
Service Centre must include a Return
Authorization Form. Failure to include
this form may result in the product
being rejected from our warehouse or a
delayed service time.
6. Vitality 4 Life will contact you with a
quote prior to undertaking any service
work outside of the warranty coverage.
7. Typical turn-around times to address
warranty claims can be between
10-14 business days, plus shipping,
depending on location and type of
damage or warranty claim.
TERMS OF PRODUCT WARRANTY
COVERAGE
Vitality 4 Life provides the Product
Warranty coverage as further described
below and limited to the terms and
conditions hereof:
1. If the Galaxy Blender exhibits a defect
while in normal domestic use, within
the warranty period; we will, at our
option, either repair or replace the
Galaxy Blender or defective part free of
charge. The product must be delivered
by insured mail, in proper packaging to
your Service Centre as indicated on the
back of the manual as a condition to
any warranty service obligation.
Please register your warranty online at warranty.vitality4life.com
within 30 days of purchase.
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