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Problem Possible cause Remedy
There is a dark area on
the multiple zone.
It is normal that there is a dark area
on the multiple zone.
The sensor fields become hot. The cookware is too large or you put
it too near to the controls.
Put large cookware on the rear zones,
if possible.
There is no sound when you
touch the panel sensor fields.
The sounds are deactivated. Activate the sounds. Refer to "Daily
use".
comes on.
Child Safety Device or Lock oper‐
ates.
Refer to "Daily use".
and a number come on.
There is an error in the hob. Deactivate the hob and activate it
again after 30 seconds. If comes
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
You can hear a constant beep
noise.
The electrical connection is incor‐
rect.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
comes on.
The second phase of the power sup‐
ply is missing.
Check if the hob is correctly connected
to the electrical supply. Remove the
fuse, wait one minute, and insert the
fuse again.
8.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the
corner of the glass surface) and an error
message that comes on. Make sure, you
operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The instructions about the
Service Centre and conditions of guarantee
are in the guarantee booklet.
9. TECHNICAL DATA
9.1 Cooking zones specification
Cooking zone
Nominal Power (Max heat setting)
[W]
Cooking zone diameter [mm]
Middle front 1200 145
Middle rear 700 / 1700 120 / 180
For optimal cooking results use cookware no
larger than the diameter of the cooking zone.
14 ENGLISH
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