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20
NS-RTM21SS7/NS-RTM21BS8
www.insigniaproducts.com
Troubleshooting
Error codes
CAUTION: Do not try to repair your refrigerator yourself. Doing so invalidates
the warranty.
LED DISPLAY PROBLEM
LED 1 and LED 2 lit Temperature sensor circuit
LED 1 and LED 3 lit Freezer defrost sensor
LED 1 and LED 4 lit Ambient temperature sensor
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The refrigerator
does not operate.
The refrigerator is
unplugged.
Make sure that the refrigerator is
plugged in and that the plug is pushed
completely into the outlet.
The thermostat is set
to the STANDBY
position.
Press the SET button until LED 3 lights.
The fuse on the circuit
is blown or the circuit
breaker is tripped.
Check the house fuse/circuit breaker box
and replace the fuse or reset the circuit
breaker.
Power failure. If a power failure occurs, the refrigerator
turns off. Wait until the power is
restored.
The compressor
turns on and off
frequently.
The door has been
opened too often or
was not closed
properly. The door seal
may be dirty.
Make sure that the door is closed
properly. Clean the door seal if
necessary.
The room temperature
is hotter than normal.
This is normal, under the circumstances.
A large amount of food
was recently added to
the refrigerator.
This is normal, under the circumstances.
The thermostat is not
set correctly.
Reset the thermostat correctly.
The refrigerator does
not have the correct
clearances.
The refrigerator should be no closer than
five inches from the adjacent walls.
The refrigerator has
recently been
disconnected for a
period of time.
Allow four hours for the refrigerator to
cool down completely.
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