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30
10. Troubleshooting & FAQs
setting tab, in box labelled 'desktop
area', move the sidebar to 3840 x
2160 pixels.
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 3840 x 2160.
• Shut down your computer, disconnect
your old monitor and reconnect your
Philips LCD monitor.
• Turn on your monitor and then turn
on your PC.
Q2: What are the .inf and .icm files on
the CD-ROM? How do I install the
drivers (.inf and .icm)?
Ans.: These are the driver files for your
monitor. Follow the instructions
in your user manual to install the
drivers. Your computer may ask
you for monitor drivers (.inf and
.icm files) or a driver disk when you
first install your monitor. Follow
the instructions to insert the (
companion CD-ROM) included
in this package. Monitor drivers
(.inf and .icm files) will be installed
automatically.
Q3: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You can
select the desired resolution under
Windows
®
Control Panel with the
"Display properties".
Q4: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: Simply press button, then
select ‘Setup’ >'Reset' to recall all
of the original factory settings.
Q5: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect
your warranty conditions.
Q6: How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q7: Can I change the color setting of
my monitor?
Ans.: Yes, you can change your color
setting through OSD control as the
following procedures.
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
1. Color Temperature: The settings
are Native, 5000K, 6500K, 7500K,
8200K, 9300K and 11500K. With
settings in the 5000K range the
panel appears "warm, with a
red-white color tone", while a
11500K temperature yields "cool,
bluewhite toning".
2. sRGB: This is a standard setting
for ensuring correct exchange of
colors between different device
(e.g. digital cameras, monitors,
printers, scanners, etc).
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