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en Troubleshooting
30
Fault Cause and troubleshooting
"Sprache Deutsch"
appears in the dis-
play.
There has been a power cut.
▶
Implement the settings for the initial configuration.
→"Carrying out the initial configuration", Page13
The operation does
not start or is inter-
rupted.
Malfunction
▶
Call the after-sales service.
→"Customer Service", Page31
Different causes are possible.
▶
Check any notifications that appear in the display.
→"Displaying information", Page14
Appliance does not
heat up and "Demo
mode is switched on"
appears in the dis-
play.
Device is in demo mode.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and back on again.
2.
Switch off demo mode within three minutes in the
→"Basic settings", Page22.
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
The appliance does
not start and "Cook-
ing compartment too
hot" appears in the
display.
The cooking compartment is too hot for the selected dish or type of heating.
▶
Allow the cooking compartment to cool down and start again.
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page22
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
The drying function is switched on.
The interior lighting
does not work.
The LED light is defective.
Note:Do not remove the glass cover.
▶
Call the after-sales service.
→"Customer Service", Page31
Maximum operating
time reached.
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
1.
To continue operation, switch off the appliance with first.
2.
Then use to switch on the appliance and set the required operation.
Tip:To prevent the appliance from switching off when you do not want it to, set a cooking
time.
A message with "D"
or "E" appears in the
display, e.g. D0111
or E0111.
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page31
The cooking result is
not satisfactory.
Settings were unsuitable.
Setting values, e.g. temperature or cooking time, depend on the recipe, quantity and food.
▶
Next time, set lower or higher values.
Tip:A lot of information about the food preparation and corresponding setting values
can be found on our website www.siemens-home.bsh-group.com .
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