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FAQS
Connectivity, setup and troubleshooting
• What type of WiFi do I need ?
Like many devices, LIFX lights connect to the 2.4Ghz band of
Wi-Fi not 5Ghz. If you have more than one available network
on your router this could mean you are connected to 5Ghz and
need to try your other network. All Wi-Fi routers have a 2.4 GHz
band so if you only have one network you will be on the right one
to get started.
• How do I reset a light to factory settings ?
Turn the light o and on at the switch 5 times, about one switch
a second (not too fast). The lights will cycle through four colors
or whites and stop on white when the reset has been successful.
This is how you would remove a light from a network to then add
it to a new one.
• I’ve set up a new network / changed my password, how do I
re-connect my lights ?
If you’ve changed your Wi-Fi password or set up a new router
with a new password, you will need to reset your lights and
connect them through the app as you did the first time you
connected them. This is so you can assign the new, correct
password for the security of each device.
• How do I connect other devices and services like Voice control
or IFTTT ?
This can vary depending on the service you’d like to use. You
can find out about major partner products LIFX work well with
at LIFX.com. For advice on connecting services you can find
instructions for these at go.LIFX.com
Need more help?
Visit the LIFX Help Center at support.lifx.com
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