LG Electronics LDFN343LS Front Control Dishwasher User Manual

OWNER'S MANUAL

DISHWASHER

Read this owner's manual thoroughly before operating the

appliance and keep it handy for reference at all times.

ENGLISH

LDFN343**

MFL69261733

Rev.03_020121

www.lg.com

TABLE OF CONTENTS

3 IMPORTANT SAFETY

INSTRUCTIONS

3 READ ALL INSTRUCTIONS BEFORE USE

3 WARNING STATEMENTS

6 CAUTION STATEMENTS

7 PRODUCT OVERVIEW

7 Product Features

9 INSTALLATION

9 Before Installing

10 Preparing Cabinet Opening

11 Preparing Water and Electrical Connections

12 Preparing Dishwasher

13 Sliding Dishwasher into Cabinet Opening

14 Connecting Water Supply Line and Power

16 Connecting the Drain Hose

17 Leveling Dishwasher

19 Securing Dishwasher in Cabinet Opening

19 Final Installation Check

21 OPERATION

21 Before Using

23 Control Panel

24 Wash Cycles

24 Options and Extra Functions

26 Loading the Dishwasher

26 Loading the Silverware Basket

27 Loading the Lower Rack

28 Loading the Upper Rack

30 Adding Cleaning Products

33 SMART FUNCTIONS

33 LG ThinQ Application

33 Smart Diagnosis

Function

34 MAINTENANCE

34 Cleaning and Care

37 TROUBLESHOOTING

37 Before Calling for Service

43 LIMITED WARRANTY

43 USA

3IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and

follow all safety messages.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,

and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS

WARNING

• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this

product, follow basic precautions, including the following:

Installation

• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.

• To reduce the risk of severe injury or death, follow all installation instructions.

• The appliance must be installed and electrically grounded by qualified service personnel in accordance

with local codes.

• Disconnect the power supply line, house fuse or circuit breaker before installing or servicing the

appliance.

• When moving or installing the product in a different location, call qualified service personnel for

installation and service.

• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.

There is a risk of suffocation.

• Moving or installation of the appliance requires two or more people.

• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or

aircraft.

• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed

to outdoor weather conditions.

• This appliance must be positioned near to an electrical power supply.

• Do not, under any circumstances, cut or remove the ground from the power supply line.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages

will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

4 IMPORTANT SAFETY INSTRUCTIONS

• When installing or moving the appliance, be careful not to pinch, crush, or damage the power supply

line.

• Do not install the appliance in humid spaces.

• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children

might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight

chambers.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has

missing or broken parts, including a damaged power supply line.

• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and

safety glasses.

• The installer must ensure that the dishwasher is completely enclosed at the time of installation.

• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.

• After installing, check the hose connection for leaks.

• Do not damage or place heavy items on the power supply line of the appliance.

Operation

• Repair or immediately replace all power supply lines that have become frayed or otherwise damaged. Do

not use a power supply line that shows cracks or abrasion damage along its length or at either end.

• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug

it immediately, and contact an LG Electronics customer information center.

• Never unplug the appliance by pulling on the power supply line.

• Do not use an extension cable or adapter with this appliance.

• Do not grasp the power supply line or touch the appliance controls with wet hands.

• Do not modify or extend the power cable.

• If the product has been submerged, contact an LG Electronics customer information center for

instructions before resuming use.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other

appliance.

• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,

etc.), gasoline, chemicals and other flammable vapors and liquids.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or

instruction concerning the use of the appliance by a person responsible for their safety.

• If the electrical supply line is damaged, it must only be replaced by the manufacturer or its service agent

or a similar qualified person in order to avoid a hazard.

• Do not abuse, sit on, or stand on the door of the appliance.

• Read all instructions before using the appliance and save these instructions.

• Use this appliance only for its intended purpose.

• Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when

the appliance is used near children.

• Do not tamper with controls.

• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a

window or door to ventilate the area immediately.

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used

for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for

such a period, before using the appliance turn on all hot water faucets and let the water flow from each

for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not

smoke or use an open flame during this time.

5IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

• Fix the drain hose securely in place.

• Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the

reach of children.

• Do not let children eat detergent or dishwasher rinse agent.

• When loading items to be washed:

- Locate sharp items so that they are not likely to damage the door seal.

- Load sharp knives with the handles up to reduce the risk of cuts or other injuries.

• Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent. For plastic items

not so marked, check the manufacturer’s recommendations.

• Do not touch the HEATING ELEMENT during or immediately after use.

• Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.

• Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.

• Do not install or store the dishwasher where it will be exposed to weather conditions.

• After cleaning the dishes, turn off the water supply. Before cleaning, turn the water supply back on and

check the connections.

• Do not open the appliance door while it is operating. For safety reasons, the drain pump operates if the

door is opened, resulting in a longer cycle time.

• Be careful not to catch your hand when closing the door of the product.

• Do not plug the dishwasher into a damaged outlet.

• Do not install or keep the dishwasher near electrical components or exposed flames.

• Do not wash dishes exposed to gasoline, solvents or other flammable materials.

• When cleaning, do not spray water on the product directly.

• Do not press buttons with a sharp object such as an awl or pin.

• Do not use solvent-based detergent.

• Do not come into contact with the steam outlet.

• Small parts, such as rack clips and filter retaining posts can be a choke hazard to small children if

removed from the dishwasher. Keep out of reach of small children.

Maintenance

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by

qualified service personnel unless specifically recommended in this Owner’s Manual. Use only

authorized factory parts.

• Do not disassemble or repair the appliance by yourself.

• Remove any dust or foreign matter from the power supply line.

• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.

Turning the controls to the OFF position does not disconnect this appliance from the power supply.

• Remove the door before the appliance is removed from service or discarded to avoid the danger of

children or small animals getting trapped inside.

• Unplug the appliance before cleaning to avoid the risk of electric shock.

• Before discarding the appliance, cut off the power supply line and destroy the appliance's control panel.

Grounding Instructions

• For a permanently connected dishwasher: This appliance must be connected to a grounded metal,

permanent wiring system, or an equipment-grounding conductor must be run with the circuit

conductors and connected to the equipment-grounding terminal or lead to the appliance.

• Connect the ground wire to the green ground connector in the terminal box.

6 IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

Tip Over Hazard

• Do not use the dishwasher until completely installed.

• Do not push down on the open dishwasher door.

• Failure to follow these instructions may result in serious injury or cuts.

CAUTION STATEMENTS

CAUTION

• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or

property when using this product, follow basic precautions, including the following:

Installation

• Install the product on a firm and level floor.

• This dishwasher must be connected to a hot water supply with a temperature range between 120 °F (49

°C) and 149 °F (65 °C). This temperature range provides the best washing results and shortest cycle time.

The temperature should not exceed 149°F (65 °C) to prevent damage to dishes.

• Do not put the drain hose under the dishwasher during installation.

Operation

• Do not place objects on top of the appliance.

• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period

of time, such as during vacations.

• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the

appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.

• Do not touch draining water which may be hot.

• If the drain hose and the water supply hose are frozen in winter, defrost before using the appliance.

• Do not put hands, feet, or metal objects below or behind the appliance.

Maintenance

• If cooking oil is spilled on the exterior of the product, wipe it off immediately. Do not clean the exterior of

the product with cleaners which contain alcohol, thinners, bleach, benzene, flammable liquids, or

abrasives. These substances may discolor or damage the appliance.

7PRODUCT OVERVIEW

ENGLISH

PRODUCT OVERVIEW

Product Features

The images in this guide may be different from the actual components and accessories, which are subject

to change by the manufacturer without prior notice for product improvement purposes.

NOTE

• For your safety and for extended product life, use only authorized components. The manufacturer is not

responsible for product malfunction or accidents caused by the use of separately purchased

unauthorized components or parts.

• Do not remove the safety cover at any time.

• To ensure reliability, each LG dishwasher goes through thorough quality control before it leaves the

factory.

• You may find water droplets or water spots from this process inside your new dishwasher.

Front View

a Control Panel & Door Handle

b Front Cover

c Lower Cover

d Leveling Feet

e Base

f Safety Cover

g Shipping Brace

Interior View

a Top Wash Impeller

b Upper Spray Arm

c Lower Spray Arm

d Filtration System

e Detergent and Rinse Aid Dispenser

f Drying Vent Cover

g Lower Rack

h Silverware Basket

i Upper Rack

NOTE

• The silverware basket ships installed at the back

of the bottom rack. For best performance, install

it along the right side.

8 PRODUCT OVERVIEW

NOTE

• Remove all packing materials from the exterior

and interior of the dishwasher before installing

the appliance.

• Press the tab to remove the cable tie by hand.

Cutting the tie with a knife or scissors may

damage the rack or the silverware basket.

Accessories

a Installation Brackets (2 ea)

b Wood Screws (4 ea)

c Hose Clamp

Product Specifications

The appearance and specifications listed in this manual may vary due to constant product improvements.

Model LDFN343**

Electrical Requirements 120 V, 60 Hz AC only, minimum 15 A circuit breaker

Min. / Max. Water Pressure 20 psi - 80 psi (140 kPa - 550 kPa)

Dimensions

(Width X Depth X Height)

23 3/4” X 24 5/8” X 33 5/8”

(603 mm X 625 mm X 854 mm)

Inlet Water Temperature 120 °F (49 °C) minimum, 149 °F (65 °C) maximum

Net Weight 70 lbs. (31.8 kg)

9INSTALLATION

ENGLISH

INSTALLATION

Before Installing

Parts not Provided

a Electrical Cable

b Water Supply Tube

c Fittings for Tube

d Coupler

e Electrical Tape

f Air Gap

g Wire Nuts for 16-Gauge Wiring

h Hose Clamp

i UL Approved Strain Relief

Tools Needed

a Flat-Blade Screwdriver

b Phillips Screwdriver

c Hole Saw min. 2 1/2” bit

d Electric Drill

e Gloves

f Safety Glasses

g Adjustable Wrench

h Tape Measure

i Utility Knife

j Level

k 1/4” Square Drive Wrench

l Nipper

m Pliers

n Wire Stripper

o Tubing Cutter

p 3/8” Square Drive Wrench + 1/2” Socket

Installation Overview

Please read the following installation instructions

first after purchasing this dishwasher or

transporting it to another location.

a Preparing Cabinet Opening

b Preparing Water and Electrical Connections

c Preparing Dishwasher

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def

ghi

abc

def

ghi

klj

mno

10 INSTALLATION

d Sliding the Dishwasher into Cabinet Opening

e Connecting Water Supply Line and Power

f Connecting the Drain Hose

g Leveling the Dishwasher

h Securing Dishwasher in Cabinet Opening

i Final Installation Check

Product Dimensions

Back View

Side View

For easiest installation, see marked areas a for

water and electrical clearances in base of

dishwasher. Water supply hose, drain hose and

electric cable should be passed through this area.

Preparing Cabinet Opening

This dishwasher is designed to fit a standard

dishwasher opening. An opening may be needed

on both sides to route plumbing and electrical

connections.

• To ensure proper drainage, install the

dishwasher no more than 12 ft. (3.65 m) from

the sink.

• The location must have sufficient space for the

dishwasher door to open easily and provide at

least 0.1” (2 mm) between the dishwasher and

the cabinet sides.

• If installing the dishwasher in a corner, leave a

minimum of 2” (50 mm) between the dishwasher

and the adjacent wall.

• The adjacent wall must be free of obstructions.

• For flush installations only, you may remove the

cabinet brace

a inside the cabinet.

Choosing the Proper Location

1 Select a location as close to the sink as

possible for easy connections to water supply

line, drain hose and electrical connection.

2 To allow for proper clearance of plumbing

and electrical, use the template included with

the literature to determine the clearance on

the side of the cabinet where the cabinet

meets the back wall. Using a 2 1/2” diameter

hole saw, drill a hole in the target area as

shown on the template.

23 /4" (603 mm)

9 /8"

(238 mm)

4 /16"

(119 mm)

/4"

(134 mm)

4 /2"

(115 mm)

33 /16"

(846 mm)

4 /2"

(115 mm)

33 /8"

(854 mm)

2 /16" (75 mm)

20 /16" (512 mm)

24 /8" (625 mm)

4 /4" (120 mm)

11INSTALLATION

ENGLISH

WARNING

• Installation damage is not covered by the

warranty, and leaks caused by improper

installation may result in property damage.

• Do not use existing holes unless they are in the

target area.

• Failure to properly locate the hole for the water

and drain lines may prevent the dishwasher

from installing flush with the cabinets and could

result in kinked, pinched, crushed, stressed or

damaged lines.

Preparing Water and

Electrical Connections

WARNING

• Water Connection

- Do not reuse an old hose. Use only a new hose

when installing the dishwasher. The old hose

could leak or burst causing flooding and

property damage. Contact an LG Customer

Information Center for assistance in buying a

new hose.

• Electrical Connection

- Use a time-delay fuse or circuit breaker.

- Operate this appliance with the correct voltage

as shown in this manual and on the rating

plate.

- The wiring must be grounded properly. If in

doubt, have it checked by a qualified

electrician.

- Connect the appliance using 3-wires, including

a ground wire.

- The appliance and outlet must be positioned

so that the plug is easily accessible.

- Do not use an extension cable or adapter with

this dishwasher.

- Do not overload the outlet with more than one

appliance.

- The included 16AWG wire nuts should be used.

- It is the personal responsibility and obligation

of the product owner to have a proper outlet

installed by a qualified electrician.

CAUTION

• When connecting the dishwasher water supply

line to the house water supply, sealing tape or

compound should be used on pipe threads to

avoid leaks. Tape or compound should not be

used on compression fittings.

• Connect the dishwasher to a hot water supply

with a temperature range between 120 °F (49 ℃)

and 149 °F (65 ℃). This temperature range

provides the best washing results and shortest

cycle time. To prevent damage to dishes, the

temperature should not exceed 149 °F (65 ℃).

• Water supply pressure must be between 20 psi

and 80 psi (140–550 kPa). If the water supply

pressure exceeds 80 psi, a pressure reducing

valve must be installed. Otherwise premature

failure of the inlet valve may occur.

Routing Water Supply Line and

Electrical Wiring

There are 2 channels in the bottom of the

dishwasher for routing the water and electrical

connections.

• As shown in the bottom view below, channel

is for the water supply line, and channel

b is for

the electrical cable.

1 Turn off the house water supply and the

circuit breaker or dedicated power before

connecting the dishwasher.

2 Run the water supply line along the floor 6 1/

2" – 7 3/4" (165 mm – 197 mm) from the left

3.5

2.5

12 INSTALLATION

side of the opening and tape it in place in

front of the opening.

3 Run the electrical cable c along the floor 14"

– 16" (356 mm – 406 mm) from the water

supply line d and tape it in place.

• The electrical outlet must be within 4 ft.

(1.22 m) of either side of the dishwasher.

• The best location for the electrical conduit is

on the right side of the back wall. Re-route

the electrical cable before installation if the

electrical conduit pipe is longer than 3" (76

mm) and is centered on the back wall.

Preparing Dishwasher

WARNING

• Do not remove safety cover. Removal can result

in fire, electric shock or death.

Releasing Drain Hose

Remove the twist tie holding the drain hose to the

back of the shipping brace.

Removable Shipping Brace

The rear shipping brace can be removed if

additional clearance is needed when installing the

dishwasher under a low countertop.

Removing Lower Cover

CAUTION

• If you lay the dishwasher on its back, do so

carefully to avoid damaging the drain hose and

the tub.

1 Remove the screws at either side which attach

the lower cover to the dishwasher.

2 Remove the lower cover.

3 If there is insulation padding behind the lower

cover, remove it.

4 Set the parts aside until the installation is

complete.

Removing Packing Materials from

the Interior

Remove all packing materials from the interior of

the dishwasher before installing the appliance.

Attaching Installation Brackets

For countertops made of wood or other materials

that will not be damaged by drilling, use the metal

installation brackets provided.

13INSTALLATION

ENGLISH

For countertops made of granite, marble, or other

materials that could be damaged by drilling, use

the wood screws to attach the dishwasher to the

cabinet. See installation instructions in Securing

Dishwasher to Cabinet Opening.

NOTE

• Installation brackets and screws can be found in

the silverware basket.

1 Insert the tabbed end of the installation

brackets into the slots in the upper frame.

Rotate the brackets until the tabbed ends are

facing up.

2 Bend the tabs on the brackets to secure them

to the frame using a pair of needle nose

pliers.

Sliding Dishwasher into

Cabinet Opening

How to Slide Dishwasher

CAUTION

• Do not pull or lift the dishwasher using the

handle

a. Doing so can damage the door and

hinges.

• Do not push the door of the dishwasher with

knees when sliding the dishwasher into position.

Doing so can damage the front cover.

• Do not push the top of the dishwasher. Doing so

can damage the interior of the dishwasher.

NOTE

• Open the door and grab the body frame and the

top front opening

b of the tub to move or lift the

dishwasher.

1 Align the dishwasher with the opening. Make

sure the water supply line and electrical cable

are in the correct positions to slide into their

channels properly.

14 INSTALLATION

2 Smooth out or pad the edges of the hole

drilled for the water supply to avoid damaging

the drain hose.

3 Make sure the drain hose is straight before

feeding the end of it through the hole for the

water supply. As you slide the dishwasher into

the opening, you will want to slowly pull on

the drain hose from inside the cabinet to take

up some slack. Be careful not to kink, pinch,

crush or stress the drain hose during

installation to avoid leaking and water

damage.

4 Gradually slide the dishwasher into the

opening, making sure that the water supply

line and electrical cable are passing freely

through the channels and do not get caught

under the dishwasher.

CAUTION

• To avoid malfunctions or leakage, it is important

that the drain hose not get kinked, pinched,

stressed or crushed behind or under the

dishwasher or inside the neighboring cabinet.

• Damage resulting from improper installation is

not covered under the warranty.

• As you slide the dishwasher into the

opening, stop periodically (or have an

assistant help) to take up the slack by

pulling the drain hose farther into the

cabinet.

5 Remove the tape from the water supply line

and the electrical cable.

Connecting Water Supply

Line and Power

Connecting Water Supply Line

1 With the home water supply turned off,

connect the water supply line to the inlet valve

on the left front of the dishwasher.

CAUTION

• Tape or compound should not be used on

dishwasher inlet valve.

2 Tighten the compression nut.

3 Slide the water supply line back through the

channel, pulling gently from inside the

cabinet to make sure the line is not kinked,

pinched, stressed or crushed.

Connecting Power

The dishwasher should have a dedicated properly

grounded branch circuit to connect the 3 wire

setup which includes the ground wire.

If a 3-prong power supply is used, it should be in

an accessible location adjacent to the dishwasher

15INSTALLATION

ENGLISH

within 4 ft. (1.22 m) of the dishwasher side and not

behind the dishwasher.

NOTE

• The best location for the electrical conduit is on

the right side of the back wall. Re-route the

electrical cable before installation if the electrical

conduit pipe is longer than 3” (76 mm) and is

centered on the back wall.

1 Turn off electrical power to the unit at the

circuit breaker.

2 Use a Phillips screwdriver to remove the

screw from the junction box cover and

remove the cover.

3 Use a Phillips screwdriver to remove 2 screws

4 Remove the junction box from the appliance.

5 Insert a strain relief b through the hole in the

junction box. Tighten the ring nut c to secure

it in place.

6 Insert the electrical cable through the hole in

the strain relief. Tighten 2 screws to secure

the cable.

7 Pull the existing wires through the openings

in the junction box. Tighten 2 screws d to

reassemble the junction box in the appliance.

16 INSTALLATION

8 Pair the white, black, and green wires to the

matching colored wires from the dishwasher.

Then twist on the provided wire nuts e tightly

to connect the corresponding wires.

9 Wrap electrical tape f around each

connection.

10 Fold the connected wires back into the

junction box and screw on the junction box

cover.

WARNING

• Verify that the black wire is hot (120 V). If not, or

if you are unsure of the power supply, have it

checked by a licensed electrician.

Connecting the Drain Hose

If the end of the drain hose does not fit the drain

line, use a heat and detergent resistant adapter

(not supplied). These may be obtained from a local

plumbing supply store.

• Cut the adapter so the end matches the size of

the drain connection.

NOTE

• For drain hose installation, use the screw style

hose clamp provided with this dishwasher in the

silverware basket.

• If connecting the dishwasher’s drain hose to the

garbage disposal, be sure to follow your

garbage disposal’s manual for proper

installation instructions.

Drain Hose Requirements

• Follow local codes and ordinances.

• Do not exceed 12 ft. (3.65 m) distance to drain.

• Do not connect drain hoses from other

appliances to the dishwasher’s drain hose.

• If an extension drain hose is required, use a 5/8"

or 7/8" inside diameter, 2-3 ft. length hose and a

coupler for connecting the two hose ends.

Height of the Drain Hose

The height of the drain hose end must be at least

12" (305 mm) and within 40" (1016 mm) from the

base of the dishwasher to avoid water being

siphoned from the tub.

Connecting to Disposal without Air

Gap

1 Remove the knockout plug on the disposal

with a hammer and screwdriver.

17INSTALLATION

ENGLISH

2 Remove the knockout plug a from the

disposal.

WARNING

• If the knockout plug has not been removed, the

dishwasher will not be able to drain properly.

3 Attach the drain hose to the disposal with the

hose clamp provided. Move the hose clamp

into position and tighten it with a flat-blade

screwdriver.

Connecting Waste Tee without Air

Gap

The height of the drain hose end must be at least

12” (305 mm) and within 40” (1016 mm) from the

base of the dishwasher to avoid water being

siphoned from the tub.

1 Remove the knockout plug with a hammer

and screwdriver.

CAUTION

• If the knockout plug has not been removed, the

dishwasher will not be able to drain properly.

2 Attach the drain hose to the waste tee with

the hose clamp provided. Move the clamp into

position and tighten it with a flat-blade

screwdriver.

Connecting to Disposal or Waste

Tee with Air Gap

1 Remove the knockout plug with a hammer

and screwdriver.

2 Connect the end of the drain hose a to the air

gap b with the hose clamp provided. Move

the clamp into position and tighten it with a

flat-blade screwdriver.

• This avoids water being siphoned from the

tub.

3 If it is not connected, attach the rubber hose

connector to the disposal or waste tee with a

hose clamp (not provided).

Leveling Dishwasher

Check that the dishwasher is level and adjust the

leveling feet if necessary.

CAUTION

• Failure to level the dishwasher may result in

leakage, problems closing the door, or noise.

18 INSTALLATION

• Where the cabinet opening is narrower than

recommended (see Preparing Cabinet

Opening), the dishwasher must be carefully

leveled and aligned so that the dishwasher is

supported fully by the 3 leveling feet and is not

hanging from the installation brackets. Failure to

do so can result in leaks from the front of the

dishwasher,

AE errors, difficulty in closing the

door, or failure to operate.

Checking Leveling

To check that the tub is level from front to back,

remove the lower rack and pour 169 oz. (5 L) of

water into the bottom of the tub. The water level

should be near the center of both tub lower

indentations at the front.

With the lower rack removed, place a level on the

inside wall of the tub to check that the dishwasher

is level from side to side.

• If you do not have a level, try using a

smartphone level application instead.

Make sure that the gap between the tub walls and

the door liner is the same on either side.

Adjusting Leveling Feet

Adjust as needed until the dishwasher is

completely leveled.

• Adjust the front and rear leveling feet until they

are all in firm contact with the floor. Failure to

level the dishwasher may prevent the door from

closing properly and the dishwasher will not turn

on.

Adjusting Front Leveling Feet

Use a flat-blade screwdriver to turn the front

leveling feet and adjust the front of the tub.

• Turn the front leveling feet clockwise to raise the

front of the tub and counterclockwise to lower it.

• The adjustments work identically for both front

leveling feet.

• When a flat-blade screwdriver is unavailable, use

a 1/4" square drive wrench a or 3/8" square

drive wrench

b with 1/2" socket c to turn the

front leveling feet and adjust the front of the tub.

Adjusting Rear Leveling Foot

Use a Phillips screwdriver to adjust the rear

leveling foot and the rear of the tub using the

center screw at the base of the appliance in the

front.

• Turn the center screw clockwise to raise the rear

of the tub and counterclockwise to lower it.

19INSTALLATION

ENGLISH

NOTE

• To avoid damaging the screw, do not use an

electric screwdriver.

Securing Dishwasher in

Cabinet Opening

There are 2 options for securing the dishwasher. If

the countertop is made of wood or a material that

can safely be drilled into, secure the dishwasher to

the countertop with the provided brackets. If the

countertop is granite, marble, or a material that

cannot be drilled into, secure the dishwasher to

the cabinet frame with the provided wood screws.

CAUTION

• Ensure the dishwasher is level and all leveling

feet are in firm contact with the floor before

attaching the dishwasher to the countertop or

cabinet. If the dishwasher is not leveled

properly, the door may not close properly or

water may leak.

NOTE

• Installation brackets and screws can be found in

the silverware basket.

• Use a magnetic screwdriver.

• Cover the filter hole with towels to prevent

screws from falling down into the pump.

Securing Dishwasher to Countertop

Use the bracket screws provided to secure the

brackets at the top of the dishwasher to the

underside of the wood countertop.

Securing Dishwasher to Cabinet Frame

If desired, the dishwasher can also be secured to

the cabinet frame using the instructions which

follow.

1 Remove the 2 plastic caps from the mounting

bracket access holes.

2 Drive a wood screw through the mounting

bracket and into the cabinet frame.

3 Reinstall the plastic caps.

Final Installation Check

Testing the Dishwasher

Check if the dishwasher is properly installed.

1 Turn on the circuit breaker.

2 Turn on the house water supply.

3 Make sure that the door opens and closes

smoothly.

• If necessary, level the dishwasher again.

• If the door will not close, make sure the rack

is level.

• Make sure that all packaging materials have

been removed.

4 Power on the dishwasher and run a Turbo

cycle to verify proper operation.

20 INSTALLATION

5 Check for leaks at the drain hose and water

supply connection.

6 If a water leak is detected, press and hold the

Start button for 3 seconds to cancel the wash

cycle and automatically drain the water from

the dishwasher. Tighten all water connections

and run another cycle. Repeat until no leaks

are detected.

7 Replace the lower cover.

CAUTION

• Only install the lower cover provided with the

dishwasher. Do not install cabinet baseboard

as it may cause noise and leakage.

Installation Check Error Codes

Refer to the chart below before calling for service.

Error Code Possible Cause and Solution

Drain hose is kinked or pinched.

• Feed the drain and water

supply hoses through the hole

under the sink. Then gradually

slide the dishwasher into the

cabinet while pulling on the

hoses under the sink to take up

any slack. This helps avoid

kinking the hoses or trapping

them beneath the dishwasher.

Drain hose is connected to the

disposal without removing the

knockout plug.

• Remove the knockout plug

from the disposal.

Waste tee or disposal is clogged.

• Remove knockout plug on the

waste tee or disposal.

Water supply line is kinked

under dishwasher.

• Feed the drain and water

supply hoses through the hole

under the sink. Then gradually

slide the dishwasher into the

cabinet while pulling on the

hoses under the sink to take up

any slack. This helps avoid

kinking the hoses or trapping

them beneath the dishwasher.

House water supply is not turned

on.

• Turn the water faucet on.

Error Code Possible Cause and Solution

21OPERATION

ENGLISH

OPERATION

Before Using

WARNING

• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before

operating this appliance.

NOTE

• Connect to the hot water supply only. The water supply temperature should be a minimum of 120 °F (49

°C) for better washing performance and shorter cycle time.

• Follow the instructions for loading the dishwasher to ensure effective cleaning.

• Remove insoluble items such as bones, toothpicks, and pieces of paper while loading the dishwasher.

Quick Start

1 Load the dishes.

• Pull each rack out and load the dishes as

described in this manual.

• Only load items that are dishwasher-safe.

• Scrape the dishes free of excess food,

bones, and any other hard, non-soluble

residue. Remove solid, burned-on scraps

from dishes prior to loading in the

dishwasher.

• Place items with deep dish bottoms at an

angle to help water run off and speed the

drying process.

• Do not load items that are not heat-

resistant or have decorative metal trim.

2 Measure the detergent.

• Using the guidelines in this manual, fill the

detergent cup with the recommended

amount of detergent and close the lid. If a

prewash is desired, the recess on top of the

lid should also be filled with detergent.

3 Close the door.

4 Turn on the dishwasher.

• To turn on the display panel, press the

Power button.

5 Check the rinse aid.

•The Rinse Aid

e icon will flash if the level of

rinse aid in the dishwasher is low. Add rinse

aid if the level is low to maintain the

effectiveness of the dry cycle.

6 Select the cycle and options.

• Select the cycle and options that best fit the

load by referring to the Cycle Guide. The

display will show the estimated time for the

cycle and options selected.

7 Operate the dishwasher.

• Method 1

- Press the Start button and then close the

door in less than four seconds to operate

the dishwasher. If the door is not closed

within four seconds, the white LED with

time flashes, an audible tone is heard, and

the cycle does not start.

• Method 2

- Close the door first and then press the

Start button to operate the dishwasher.

NOTE

• If the door is opened during the cycle, the

dishwasher will stop. To resume the cycle, see

methods 1 and 2 above.

• If the door is opened during the cycle and is not

closed within four seconds after selecting the

Start button, or if the door is closed without

pressing the Start button, the white LED with

time flashes, an audible tone is heard, and the

cycle does not start.

22 OPERATION

8 End of cycle.

• When the cycle is complete, a chime will

sound and the display will show ENd until

the door is opened or Power is pressed. To

save energy, press and hold High Temp for

three seconds to set the ENd display to

automatically turn off a few minutes after

the cycle ends.

CAUTION

• Do not open the door during operation or

immediately after it has completed the wash

cycle as the escaping steam may cause scalding

as the door is opened.

NOTE

• Empty the lower rack first and then the upper

rack. This will avoid water dripping from the

upper rack onto dishes in the lower rack.

Auto-Off

The dishwasher automatically turns off after four

minutes of inactivity if paused or if no cycle is

started.

23OPERATION

ENGLISH

Control Panel

Control Panel Features

a Power On/Off Button

• Press this button to turn the washer on or off.

• If there is a power surge, power outage, or disruption of any kind, power is automatically turned off

for safety.

• When power is connected again, the dishwasher will turn on automatically and resume the cycle.

NOTE

• When opening or closing the product door, keep fingers and hands away from the control panel to avoid

activating buttons.

b Display

•

e : Rinse Aid Icon

- This icon illuminates when the rinse aid level is low. The LED automatically shuts off when the rinse

aid is refilled or the level is set to 0.

- Refer to the Rinse Aid Dispenser Adjustment section.

•

8:88 : Digital Display

- The digital display on the control panel shows the ESTIMATED cycle time. When the cycle and

options are selected, the display shows the total estimated time to complete those selections.

During operation, the display shows the remaining estimated operating time.

NOTE

• The estimated time shown on the display does not include delay times for heating water, etc.

•If Delay Start is selected, the display shows the delay time in hours.

• Cycle time may vary depending on the soil level of your load.

• k, CL : Control Lock

- The Control Lock feature helps prevent settings from being changed during a cycle. Selecting this

feature locks all of the buttons, except for the Power button, on the control panel. This feature

does not lock the door.

- While a cycle is running, press and hold Flex Zone and High Temp. simultaneously for three

seconds to activate or deactivate Control Lock.

- To start a new cycle, deactivate Control Lock.

•

a: Machine Clean

- The Machine Clean icon flashes every 30 cycles. To activate or deactivate the icon, press and hold

the Machine Clean and Flex Zone buttons for three seconds.

- If the High Temp. option is added to a cycle, the Machine Clean icon stays lit at the end of the cycle

if the dishes were properly sanitized.

•

m: Night Dry

- This indicator lights up when Night Dry is selected.

24 OPERATION

c Chime On/Off Button

• To activate or deactivate the button sounds, press and hold Cycles and Machine Clean

simultaneously for three seconds. The error alert sound cannot be turned off.

d Cancel Button

• The drain pump activates and the cycle cancels. Once the dishwasher finishes draining, the power

turns off.

•Press and hold Start for three seconds to activate.

e Start Button

• To operate the machine, either press Start and close the door within four seconds or close the door

and press Start.

• An alert will sound if the door is closed more than 4 seconds after the Start button is pressed.

Wash Cycles

Select your desired cycle.

Selecting the Cycle

The default cycle is Auto. You can also customize

these settings using the Cycles button.

• Press the Cycles button repeatedly to select the

Normal, Heavy, or Turbo cycle.

Auto

This cycle senses the soil amount and soil

toughness and is optimized to achieve the best

cleaning.

Normal

This cycle is for moderately soiled, everyday loads.

Select the Night Dry option if leaving dishes

overnight. Press and hold Extra Dry for three

seconds to activate Night Dry.

• After the cycle ends, the fan runs for an hour to

help vent the warm, moist air in the tub. You can

stop the fan by opening the door after the cycle

ends.

Heavy

This cycle is for heavily soiled dishes and dishes

with hardened on soil. This cycle defaults to the

strongest spray intensity and uses it to wash

heavily soiled dishes.

Turbo

This cycle will clean heavily soiled dishes in an hour

using slightly more energy and water.

• This cycle does not have drying. Select the Extra

Dry and Night Dry option or another cycle for

better drying.

Machine Clean

This cycle is for cleaning the inside of the

dishwasher. Use the cycle without dishes in the

machine. It eliminates residual soils, odor, white

spots, and other dirt. Add citric acid or another

cleaning agent for more effective results.

Options and Extra Functions

Select the desired cycle button and then select the

options for that cycle.

Using the Flexible Zone

This option adjusts the wash intensity to target

different zones inside the dishwasher. Set it to

wash just the upper rack or lower rack, or set the

intensity to soft for the upper spray arm and

strong for the lower spray arm.

The Flex Zone is off by default. Press the Flex

Zone button to customize settings.

•Press the Flex Zone button repeatedly to select

the 4 modes for cleaning the dishes.

Mode Description

Small loads & light soil

• Use just the upper rack to save

energy and time.

Small loads & heavy soil

• Use just the lower rack to save

energy and time.

Small loads & heavy soil & light/sensitive

dishes

• Focus on lower rack, but also

operate lightly to wash some light

or sensitive dishes in the upper

rack.

25OPERATION

ENGLISH

High Temp

Raises the main wash temperature to improve

cleaning.

Extra Dry

Select the Extra Dry option for better drying

performance. This option adds extra drying time to

the cycle and raises the heated rinse temperature.

• When the rinse aid is empty, the Extra Dry

option is selected automatically.

Night Dry

Dishes are often left in the dishwasher overnight

after the cycle ends. This can result in the steam

inside the tub condensing on dishes, leaving them

wet. This option runs the ventilation fan

periodically to help vent the steam from the tub.

• Press and hold Extra Dry for three seconds to

activate.

•The Night Dry option is selected by default for

all cycles for which it is available, except the

Normal cycle.

• To add the Night Dry option to the Normal

cycle, press and hold Extra Dry for 3 seconds.

Delay Start

This feature delays the start of a selected cycle.

Each time the Delay Start button is pressed, the

delay time increases by an hour. The delay time

can be set from 1 to 12 hours, in one-hour

increments.

Cycle/Option Guide

The cycle guide below shows the available options for each cycle.

* Actual water consumption will vary depending on soil level and hardness of water.

** The actual running time and cycle time displayed may change depending on options chosen, soil level,

water temperature, and hardness of water. Therefore, display time and actual running time can be

different.

*** Some Flex Zone modes cannot be selected when using the Turbo cycle.

**** Default setting

Various conditions

• Place heavily soiled dishes like

plates and bowls in the lower rack

and lightly soiled dishes like cups

and small plates in the upper rack to

get the best results.

Mode Description

Cycle Auto Normal Heavy Turbo

Machine

Clean

Soil Level All levels All levels Heavy Heavy

Water

Usage*

(L) 13.8 - 25 9.2 - 19.5 26.9 27.5 12.3

(gal) 3.6 - 6.6 2.4 - 5.2 7.1 7.3 3.2

Wash Time with Options

(Mins.)**

89 - 192 98 - 190 140 - 214 59 - 121 82

Available

Options

Flex Zone

####***

High Temp.

####

Extra Dry

####

Night Dry

#**** ##**** #****

Delay Start

#####

26 OPERATION

Loading the Dishwasher

The extra tall tub allows loading of dishes, pans, or

other utensils up to 14" high. For effective washing

performance, always follow these instructions.

• Remove large particles of food debris from

plates including bones before loading.

• Items with burnt on food should be soaked prior

to loading in the dishwasher.

• Deep pots or dishes should be placed upside

down.

• Make sure that all items do not touch each other.

Non-Dishwasher Safe Items

The combination of high water temperature and

dishwasher detergents may damage certain items.

Do not wash the following items in the dishwasher.

• Copper or anodised aluminum

• Hand painted silver or gold leaf china

• Wood or bone handled utensils

• Iron or non-rustproof utensils

• Plastic items which are not dishwasher safe

• Sterling silver or gold-plated flatware or delicate

or metal-rimmed china

• Fragile items such as crystal glasses

CAUTION

• Do not place pots or pans with plastic handles in

the appliance as the handles may deteriorate

due to the heat and detergent.

• Waterproof or long-lasting lipstick smudges on

glasses may not be removed during the wash.

Loading the Silverware

Basket

The silverware basket has separators to avoid

scratching and tarnishing of delicate silverware.

Loading Silverware into the Basket

Loading 10 Place Settings

Loading 12 Place Settings

Silverware Loading Tips:

• For best cleaning results, use the top separators

in the basket when loading silverware. The

separators will prevent nesting of silverware.

• Load sharp items, such as knives, pointing down.

• When unloading the dishwasher, it is best to

start with the silverware basket. Doing so will

prevent water droplets from falling on your

silverware from the upper rack.

WARNING

• Be careful when loading and unloading sharp

items. Load sharp knives with the handles up to

reduce the risk of personal injury.

3465

465

27OPERATION

ENGLISH

Loading the Lower Rack

Loading Dishes into the Lower Rack

Loading 10 Place Settings

Loading 12 Place Settings

Lower Rack Loading Tips:

• Plates should be positioned upright and facing

the center of the rack, and pots, pans and large

dishes must be turned upside down.

• Load dinner plates, dishes, soup bowls, etc.

between the tines.

• Load cookie sheets, cake pans and other large

items at the sides or back of the rack. Loading

these items in the front of the dishwasher can

prevent the water spray from reaching the

detergent dispenser.

• Make sure that pot handles and other large

items do not stop the rotation of the spray arms.

• The lower rack should not be used for small

items such as cups, wine glasses, or small plates.

These items should be loaded in the upper rack.

• Make sure that large items do not interfere with

the rotation of the spray arms, and do not

prevent the detergent dispenser from opening.

Folding Down the Lower Tines

Fold tines down to fit larger dishes; pull tines back

up to fit smaller dishes.

Case 1

Case 2

Loading Dishes & Pots

28 OPERATION

Loading Pots & Bowls

NOTE

• The silverware basket ships installed at the back

of the bottom rack. For best performance, install

it along the right side as shown.

Loading the Upper Rack

Loading Dishes into the Upper Rack

Loading 10 Place Settings

29OPERATION

ENGLISH

Loading 12 Place Settings

Upper Rack Loading Tips:

• Place cups and glasses in the rows between the

rack tines. Placing them over the rack tines can

lead to breakage and water spots.

• To avoid chipping, do not let stemware touch

other items.

• Place items so that the open end faces down for

cleaning and drying.

• Do not stack items on top of each other.

• Use the upper rack for small or delicate items

such as small plates, cups, saucers, glasses, and

dishwasher-safe plastic items.

• Cups, glasses, and bowls must be positioned

upside down.

• Make sure items do not interfere with the

rotation of the spray arms above and below the

upper rack.

• When loading larger items in the upper rack,

such as wine glasses or taller cups, it may be

necessary to remove the cutlery rack if one is

present.

Folding Down the Upper Tines

Fold tines down to fit larger dishes; pull tines back

up to fit smaller dishes.

Loading Dishes & Pots

Height Adjustable Upper Rack

The upper rack adjusts up and down. Raise the

upper rack to allow items up to 14" tall in the lower

rack. Lower the upper rack to allow dishes up to

12" tall in the upper rack. The dishwasher ships

with the upper rack raised.

There are two available positions for adjusting the

height of the upper rack to create more space.

WARNING

• Before adjusting, ensure the rack is empty of all

dishes. Otherwise dishes may get damaged or

you may get injured.

30 OPERATION

NOTE

• Before pushing the upper rack into the

dishwasher, ensure the rack height is the same

on both sides. If the height is not the same on

both sides, the dishwasher door will not shut

and the upper spray arm will not connect to the

water inlet.

• There is a 2 5/8 inches (56 mm) gain in height

when the upper rack is moved to the lower

position.

• After adjusting the rack levels, check that the

spray arms are free to rotate.

• When the upper rack is in the lower position,

make sure the rack and the spray arm do not hit

the items on the lower rack.

• When the upper rack is in the lower position,

push in the upper rack first, and the lower rack

later.

• Pull out the lower rack first, and the upper rack

later.

Lowering or Raising the Rack

Pull the rack to the front and completely remove it

from the rail, then reinsert it at the desired height.

Possible plate size according to the

upper rack position

Adding Cleaning Products

Adding Detergent to the Dispenser

• Remove the label on the dispenser prior to

running the dishwasher for the first time.

• The amount of detergent needed depends on

the cycle, load size, and soil level of dishes.

• Put detergent into the detergent compartment

before starting any cycle, except the Rinse cycle.

WARNING

• Dishwasher detergent and rinse aid contain

chemical components, like all other household

detergent. So, they must be kept out of the

reach of children.

CAUTION

• Use only detergent intended for dishwashers.

Incorrect detergent may cause the dishwasher

to fill with suds during operation. Excess suds

may reduce wash performance and may cause

the dishwasher to leak.

• To avoid damaging the dispenser, do not pull up

on the dispenser to close the dishwasher door.

NOTE

• After completion of the wash program, check

whether the detergent was completely washed

out.

• Some dishwasher detergent tablets may become

stuck in the dispenser due to their excessive size.

Tablets can be placed onto the base of the wash

tub next to the filter before starting the cycle.

• Too much detergent can leave a film on dishes

and in the dishwasher, resulting in poor wash

performance.

• If dishwasher detergent tablets are used without

liquid rinse aid, the dishes and dishwasher

interior will have excessive moisture. Select the

Extra Dry option for better drying performance.

Upper Rack

Position

Plate Size in. (mm)

Upper Rack Lower Rack

Upper 9 (230) 12 1/2 (320)

Lower 11 1/4 (286) 10 3/8 (264)

31OPERATION

ENGLISH

• Using liquid rinse aid improves drying

performance by allowing water to drain off of

dishes after the final rinse.

• Do not use detergent tablets for shorter wash

cycles. The tablet may not dissolve completely,

causing detergent residue on dishes and

inefficient cleaning.

• Using a wash booster helps remove spots,

residue, and the white film caused by hard

water. It does not help remove excess detergent

residue.

1 Push the button on the dispenser lid to open

the cover.

2 Add dishwashing detergent to the main wash

compartment until the level is between the

lines marked 15 and 25.

• Fill to over the 25 line for hard water or

heavily soiled loads.

• Fill to the 15 line for soft water or lightly

soiled loads.

3 Slide the detergent lid closed until it clicks.

4 If a prewash is desired, fill the recessed

prewash compartment area on the lid with

detergent.

Adding Rinse Aid to the Dispenser

The Rinse Aid e icon appears in the display when

more rinse aid is needed.

The use of rinse aid is recommended to prevent

water spots on dishes and to enhance drying

performance.

NOTE

• Only use liquid rinse aid in the dishwasher.

• Do not overfill the rinse aid dispenser.

• Wipe off any spilled rinse aid around the

dispenser.

1 Open the rinse aid lid by lifting up the flap.

2 Add a liquid rinse aid to the maximum fill

level. Allow the rinse aid to settle in the

dispenser while filling, or air bubbles may

result in poor drying performance. Avoid

overfilling the dispenser.

۱٥

۲٥

32 OPERATION

3 Close the lid to lock the dispenser. Rinse aid is

dispensed automatically during the final rinse

cycle.

Rinse Aid Dispenser Adjustment

The dispenser has five adjustment levels. The

dishwasher is programmed at the factory for a

rinse aid dispenser level of 2. This can be checked

and adjusted from the control panel.

NOTE

• Adjust the setting higher if you have hard water

and notice calcium buildup on your dishes.

• Setting the rinse aid control too low will

contribute to spotting and streaking on dishes

and poor drying performance.

• Setting the control too high can cause foaming,

which will cause poor wash performance.

1 Ensure the appliance is off.

2 Press Power and Delay Start simultaneously

to check the current setting.

3 Press Delay Start to change the rinse aid

dispenser setting. Each press of the button

changes the setting one step from L0 to L4.

4 Once the desired rinse aid dispenser setting is

selected, press Start to save.

Refilling the Rinse Aid

How often the dispenser needs to be refilled

depends on how often dishes are washed and the

rinse aid setting used.

•The Rinse Aid

e icon flashes when more rinse

aid is needed, unless the rinse aid dispenser

setting is set to L0.

33SMART FUNCTIONS

ENGLISH

SMART FUNCTIONS

LG ThinQ Application

The LG ThinQ application allows you to

communicate with the appliance using a

smartphone.

LG ThinQ Application Features

• Smart Diagnosis

- This function provides useful information for

diagnosing and solving issues with the

appliance based on the pattern of use.

Installing the LG ThinQ Application

Search for the LG ThinQ application from the

Google Play Store or Apple App Store on a

smartphone. Follow instructions to download and

install the application.

Smart Diagnosis

Function

Use this feature to help you diagnose and solve

problems with your appliance.

NOTE

• For reasons not attributable to LGE’s negligence,

the service may not operate due to external

factors such as, but not limited to, Wi-Fi

unavailability, Wi-Fi disconnection, local app

store policy, or app unavailability.

• The feature may be subject to change without

prior notice and may have a different form

depending on where you are located.

Using Audible Diagnosis to

Diagnose Issues

Follow the instructions below to use the audible

diagnosis method.

• Launch the LG ThinQ application and select the

Smart Diagnosis feature in the menu. Follow

the instructions for audible diagnosis provided

in the LG ThinQ application.

1 Press the POWER button to turn on the

appliance.

• Do not press any other buttons.

2 Place the mouthpiece of your smartphone

close to the d logo.

3 Press and hold the Delay Start button for 3

seconds or longer while holding the

smartphone mouthpiece to the logo until the

data transfer is complete.

• Keep the smartphone in place until the data

transfer has finished. Time remaining for

data transfer is displayed.

4 After the data transfer is complete, the

diagnosis will be displayed in the application.

NOTE

• For best results, do not move the smartphone

while the tones are being transmitted.

Max.

10 mm

34 MAINTENANCE

MAINTENANCE

To maintain performance and prevent trouble, it is important to check the outside and inside of the

dishwasher, including filters and spray arms, at regular intervals.

WARNING

• When cleaning the outside and inside of the dishwasher, do not use benzene or thinner. Otherwise, it

may cause fire or explosion.

• To prevent injury during care and maintenance or cleaning, wear gloves and/or protective clothing.

Cleaning and Care

Cleaning the Exterior

In most cases, the exterior of the dishwasher can

be cleaned with a soft damp cloth or sponge, then

dried with a soft cloth. If the dishwasher has a

stainless steel exterior, use a stainless steel

cleaner.

CAUTION

• If cooking oil is spilled on the exterior of the

product, wipe it off immediately. Do not clean

the exterior of the product with cleaners which

contain alcohol, thinners, bleach, benzene,

flammable liquids, or abrasives. These

substances may discolor or damage the

appliance.

Cleaning the Interior

• Clean the interior of the dishwasher periodically

with a soft, damp cloth or sponge to remove

food and dirt particles.

• To remove white spots and odor from inside the

dishwasher, run an empty cycle, without

detergent, with one cup of white vinegar in a

dishwasher safe glass or bowl placed on the

upper rack. (Vinegar is an acid and with constant

use it could damage the appliance.)

NOTE

•Run the Machine Clean cycle once a month, or

more often if needed, to remove detergent

buildup and other residue.

• If you have not used the dishwasher for a long

time, refresh the inside by running the Machine

Clean cycle without detergent. When the cycle is

finished, clean the inside and outside of the

dishwasher according to the MAINTENANCE

instructions.

Clogged Drain Air Gap or In-Sink

Disposal

Check the drain air gap or in-sink disposal if the

dishwasher is not draining well.

NOTE

• The drain air gap and disposal are external

plumbing devices that are not part of the

dishwasher.

• The warranty provided with the dishwasher does

not cover service costs directly associated with

the cleaning or repair of the external drain air

gap and disposal.

Cleaning the Air Gap

1 Turn off the dishwasher.

2 Remove the air gap cover and the plastic cap

underneath it.

3 Clean out any debris with a toothpick or

brush.

4 Replace the plastic cap and air gap cover.

35MAINTENANCE

ENGLISH

Cleaning the Filters

WARNING

• Be cautious of sharp edges when handling the

stainless steel filter.

CAUTION

• Remove food residue caught in filters to prevent

the buildup of odor-causing bacteria and

possible drainage problems.

NOTE

• For best wash performance, clean the filter after

each load. If food debris remains in the filter, it

may cause an odor.

• In areas with hard water, clean the filter at least

once a month with a soft brush.

• Clean the filters using non-abrasive materials

and warm running water.

1 Remove the lower rack and position the

bottom spray arm so a wider vee is open to

the front.

2 Turn the inner filter counter-clockwise and

take out the assembled inner filter and

stainless steel filter.

With the filters removed, check the sump

opening and remove any foreign materials, if

needed.

3 Clean the filters with a soft brush under

running water. Reassemble the filters before

reinstalling them.

4 To replace the assembled filters, position the

spray arm so the wider vee is toward the

front. Fit the filters back into the filter holder

and secure them by turning the inner filter

clockwise until it clicks into place.

NOTE

• Make sure the filter is assembled correctly

before starting a cycle. When assembling, rotate

the filter firmly until it clicks.

Cleaning the Spray Arm

If the spray arm holes are blocked by any food

residue, dishes may not be cleaned well due to

improper water spray.

It is recommended that the spray arms be cleaned

once every two weeks.

Cleaning the Lower Spray Arm

1 Make sure that the water jet holes are not

blocked by food particles.

2 If any food residue blocks the spray arm

holes, remove it with a pin or any sharp tool.

36 MAINTENANCE

CAUTION

• To avoid breaking the rolling spray arm sections,

do not pull or manually rotate them.

Cleaning the Upper Spray Arm

1 Pull the upper rack forward. Make sure that

the water jet holes are not blocked by food

particles.

2 When cleaning is necessary, remove the

upper spray arm by turning the nut on the

bottom of the spray arm 1/8 turn counter-

clockwise and pulling down.

3 Remove food particles by rinsing or shaking

the spray arm.

4 If any food residue blocks the spray arm

holes, remove it with a pin or any sharp tool.

5 After removing the food residue, clean the

spray arms under running water.

6 After cleaning the upper spray arm, press it

up into place. Turn the nut 1/8 turn clockwise

to make sure that the nut locks back into

place.

7 After assembly, make sure that the spray

arms rotate freely.

Seasonal Maintenance and Storage

• If you will be absent for an extended period of

time during warmer months, close the water

valve and disconnect the power supply line, or

turn off the circuit breaker. Clean the filter, tub

and dispenser to prevent odor.

• If you will be absent for an extended period of

time during colder months and there is a

possibility of freezing temperatures, winterize

the water supply lines and the dishwasher itself.

Winterization must be performed by qualified

service personnel.

37TROUBLESHOOTING

ENGLISH

TROUBLESHOOTING

The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an

early stage. If the washer does not function properly or does not function at all, check the following before

you call for service.

Before Calling for Service

FAQs

Q: Does this dishwasher require a rinse aid to be used?

A: Rinse aid is strongly recommended to enhance the drying performance of the dishwasher. In order

to be more energy efficient, the hybrid drying system does not use a heating element to assist in

drying, so a rinse aid plays an integral role in the drying process. If a rinse aid is not used, water may

remain on the dishes and the tub. Rinse aid helps to ensure that the majority of the water has been

sheeted off of the dishes at the end of the rinse and that the load is ready for the dry cycle.

Q: What can be done if my dishes have a cloudy, white film on them after a wash?

A: The cloudy film is usually caused by minerals in the water reacting with the dishwasher detergent.

First, be certain not to use too much detergent. Refer to Adding Detergent to the Dispenser section

for recommended detergent amounts. Add an extra rinse to the cycle. LG Dishwashers use less

water than traditional dishwashers, so adding an extra rinse aids in rinsing the film away. If the water

supply is hard, it may be necessary to add a performance booster that addresses the hard water

condition.

Q: How do I remove white film on the tub?

A: Measure 3 tbsp. (40 g) of citric acid powder and use it to fill the main detergent compartment. Run a

Machine Clean cycle. Do not use detergent.

Q: What steps can I take to improve drying results?

A: Drying performance is directly affected by the amount of heat that remains in the tub after the

heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may

be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool

water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of

hot water from start to finish. Using the High Temp. setting also aids in keeping the inner drum

temperature and dishes hotter before drying begins.

LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will

maximize the amount of water that has already been sheeted away from the dishes before the dry

cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse

aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.

Water tends to bead rather than sheet off plastic and nonstick surfaces, making them more difficult

to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for

better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.

Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is

opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work

will escape. This will cause all of the dishes inside to remain wet once the cycle finishes.

Q: What is the hybrid drying system?

38 TROUBLESHOOTING

User Support Videos

For further assistance, there are videos and tutorials available through the LG.com website.

A: The dishwasher does not rely on a heating element for the drying process; instead, it relies on the

heat that is retained by the dishes and the tub during the wash and rinse cycles to turn the moisture

in the tub into humidity.

Warm, moist air in the dishwasher is then pulled into a condensing duct in the door by a fan. The air

then cools, which causes the humidity to condense. Room temperature air is also drawn into the duct

to help the air cool down faster. When this moisture condenses into a liquid, it is drained out.

NOTE

• Rinse aid is required to enhance the drying performance. If no rinse aid is used, water may

remain on the dishes and the tub.

Q: Why am I hearing a whistling sound from the dishwasher?

A: It is important to determine the duration of the noise and when it happens (what part of the cycle).

When water is drawn into the dishwasher, a whistling noise can be heard. This is normal. If the water

pressure is too high, it will be louder, so it may be necessary to adjust the water valve to lower the

pressure if the noise is too loud.

Q: What kinds of dishes can be placed in the dishwasher?

A: Ensure that the dishes you place in the dishwasher are dishwasher safe. Plastic dishware will not dry

as effectively as glass and metal dishware. Plastic items do not retain heat as well as glass and metal

dishware. Plastic cups and dishes may require some hand drying before being put away at the end of

the cycle.

Q: Can I run a drain only cycle?

A: To drain standing water, press and hold Start for three seconds until the cycle stops. Once the

dishwasher finishes draining, the power turns off.

Q: Why does my dishwasher continuously chime if I open the door during a cycle or right after the

cycle has finished?

A: This is normal. The dishwasher is letting you know that the interior temperatures of the unit are hot

and to use caution when reaching inside. Once the unit has cooled down, the chiming will stop.

Q: What is Control Lock and how is it activated?

A: Control Lock is a feature that prevents the controls from being changed during the cycle. It does not

prevent the door from being opened or the unit from being powered off. To activate or deactivate,

press and hold Flex Zone and High Temp. simultaneously for three seconds.

Q: Can I add an extension to the drain hose?

A: If a drain hose extension is required, use a 5/8" or 7/8" inside diameter, 2 ft ~ 3 ft. length hose and a

coupler to connect the two hose ends.

Q: An LED is blinking, the machine is chiming, and the dishwasher won't start. What is wrong with

the dishwasher?

A: This is a safety feature. The door must be closed within four seconds of pressing the Start button. If

the door is not closed within four seconds, an LED flashes, an audible alert sounds, and the

dishwasher does not operate. To start the dishwasher, open the door and either close the door and

press Start (front controls).

Q: Should I pre-rinse dishes before loading them?

A: No, you don't need to pre-rinse the dishes before loading especially if using the Normal and Auto

cycles. The dishwasher washes dishes clean without pre-rinsing.

39TROUBLESHOOTING

ENGLISH

1 On the www.lg.com home page, click on the Support menu tab to bring up the menu selections.

Select Video Tutorials.

2 Select a product category and then pick a topic or search a keyword.

NOTE

• Scan this QR code to quickly access the video search page on the LG website.

Error Messages

Problem Possible Cause & Solution

Water inlet problem.

• Check for a clogged, kinked or frozen water inlet hose.

• Check water supply.

Drainage Problem.

• Check for a clogged, kinked or frozen water drain hose.

Air gap or disposal is clogged.

• Clean air gap or disposal.

Filters are clogged.

• Clean filters.

Oversudsing caused by improper detergent, such as liquid dish soap.

• Do not use hand dishwashing liquids. Only use detergents which are designed for use in

automatic dishwashers.

• To remove detergent residue in the tub, pour approximately 4 oz ~ 8 oz (100 ml ~ 200 ml)

of milk into a shallow bowl, place it in the upper rack and then run the appliance on the

Auto cycle.

Failure to level dishwasher.

• Make sure that the appliance is properly leveled.

Water leakage

• Turn off the water supply to the dishwasher and call an LG Electronics Customer

Information Center at 1-800-243-0000 (U.S.A.) or 1-888-542-2623 (Canada).

• The dishwasher makes an alert sound for 10 seconds, and runs the drain pump

intermittently. If power is turned off to the machine, the machine powers back on

automatically until the AE error is resolved.

Excessive Water supplied.

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-

888-542-2623 (Canada).

Heater circuit failure.

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-

888-542-2623 (Canada).

40 TROUBLESHOOTING

Operation

Thermistor failure.

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-

888-542-2623 (Canada).

Motor trouble

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-

888-542-2623 (Canada).

Vario motor trouble

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-

888-542-2623 (Canada).

N:#, U:#, d:#, t#

(# is a number.)

Test mode is selected.

• This is not an error code. This code is used when testing the dishwasher. Power the unit off

and on and the code will disappear.

LO, L1, Lz, L3, L4

Rinse aid level setting mode is selected.

• This is not an error code. This code indicates the current rinse aid level. For more

information, refer to the Adding Cleaning Agents section.

Control Lock is activated.

• This is not an error code. This code indicates that the control lock is activated. Press and

hold Flex Zone and High Temp. buttons simultaneously for three seconds.

Problem Possible Cause & Solution

Dishwasher will not

operate.

Start button is not pressed.

• Press the Start button.

Door is not completely closed.

• Make sure that the door is completely closed and latched.

Power supply or power supply line is not connected.

• Connect the power supply or power supply line properly.

Fuse is blown or circuit breaker tripped.

• Replace the fuse or reset the circuit breaker.

Control Lock is activated.

•Deactivate Control Lock.

Dishwasher operates

too long.

Dishwasher is connected to cold water.

• Check the water supply connection or water heater setting. (Heating cold water takes

longer.)

Water remains in tub

after completion of

cycle.

Drain hose is kinked or clogged.

• Adjust hose or clear blockage.

Noise Some level of noise is normal during operation.

• Detergent cover opening.

• Drain pump at the beginning of drain cycle.

The dishwasher is not level.

• Adjust leveling feet.

Nozzle arm knocking against dishes.

• Reposition the dishes.

Problem Possible Cause & Solution

41TROUBLESHOOTING

ENGLISH

Performance

Lights do not

illuminate.

Power is not connected.

• Connect power supply.

Spray arms do not

rotate smoothly.

Holes of spray arms are blocked by food particles.

• Clean the holes of spray arms.

Upper rack is

crooked.

Rack is poorly adjusted.

• See the Height Adjustable Upper Rack section.

Dishwasher

continuously chimes

when the door is

opened, during or

right after a cycle

has completed.

This is a safety measure. Contact with escaping steam or the hot contents of the

dishwasher could result in injury.

• Close the door until the dishwasher and dishes have cooled down. The chiming will stop if

the door is closed or the interior temperature has cooled.

Door does not close

completely.

Cutlery rack is not properly loaded.

• Push the door handle to close the door properly until it clicks.

Dishwasher chimes if

panel is touched

during operation.

Bumping into or touching the control panel during operation may result in a disabled

button sound. Only the Power, Start, and Control Lock buttons are enabled during

operation to prevent cycle settings from being changed inadvertently.

• Button sounds can be turned off by pressing and holding Cycles and Machine Clean

buttons for three seconds.

• The end of cycle chime and safety alert sounds will still sound.

Dishwasher did not

finish cycle.

Door was opened during cycle.

• If the door is opened during a cycle, the Start key must be pressed within 4 minutes or the

machine turns off and all settings are lost.

Leaking in front of

appliance

Dishwasher not leveled properly.

• Verify the appliance is level from side to side and from front to back. See leveling

instructions in the Installation section.

Wrong detergent used.

• If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then clean

the inside of the tub with milk.

Problem Possible Cause & Solution

Odor The previous cycle was stopped before completion and residual water remains in the

dishwasher.

• Turn on the power, run the Cancel cycle option to remove the residual water, then run the

Turbo cycle using detergent but with the dishwasher empty.

There is food in the bottom of the appliance or in the filter.

• Clean the filter and the interior according to the Maintenance section of the owner’s

manual.

Unwashed dishes are left in the appliance for a long time.

• Run a cycle with one cup of white vinegar in a dishwasher safe glass or bowl placed on the

upper rack. (Vinegar is an acid, and with constant use it could damage your appliance.)

After cleaning, the appliance smells like detergent.

• This is normal.

Problem Possible Cause & Solution

42 TROUBLESHOOTING

Food soil remains on

dishes.

Improper cycle selection.

• Select correct cycle based on soil level and type of dishware being washed.

Water temperature is too low.

• Check water supply connection or water heater setting.

Dishwashing detergent was not used.

• Use recommended detergent.

Low inlet water pressure.

• Water pressure should be between 20 and 80 psi.

Water jet holes on spray arms blocked.

• Clean the spray arms.

Improper loading of dishes.

• Make sure dishes do not block spray arm rotation or interfere with detergent dispenser.

Filters are clogged.

• Clean filters.

Cloudiness on

glassware.

Combination of excessive detergent and hard water.

• Use less detergent and use a rinse aid to minimize the problem.

Black or gray marks

on dishes.

Aluminum items rubbing dishes during cycle.

• Reposition the dishes.

Yellow or brown film

on inside surfaces of

dishwasher.

Coffee or tea stains.

• Eliminate the stain by using a stain removal product.

Spots and filming on

dishes.

Low water temperature.

• Water supply should be at least 120 °F for best wash performance.

Overloading.

• Do not overload the dishwasher.

Improper loading.

• See the Operation section.

Insufficient water pressure.

• Water pressure should be between 20 and 80 psi.

Insufficient detergent.

• Add the recommended amount of detergent. See the Operation section.

Rinse aid dispenser is empty.

• Refill rinse aid dispenser.

Hard water buildup in the tub.

• Remove all dishes, silverware and silverware holder from dishwasher. Only racks should

remain in tub. For best results, use citric acid powder (can be found in canning sections of

most grocery stores or online). Measure 3 tablespoons (40 g) of citric acid powder. Fill main

wash compartment with measured powder. If you cannot find citric acid powder, pour

approximately one cup (200 ml - 300 ml) of white vinegar into shallow bowl and place in

upper rack. Run Machine Clean cycle. Do not use detergent.

• Adjust the water hardness level setting to match the water supply conditions in your

area.In areas with hard water, remember to refill the softener with dishwasher salt.

Dishes don’t dry. Rinse aid dispenser empty.

• Check and refill the rinse aid dispenser if empty.

Problem Possible Cause & Solution

43LIMITED WARRANTY

ENGLISH

LIMITED WARRANTY

USA

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS

YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED.

PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Dishwasher fail due to a defect in materials or workmanship under normal home use,

during the warranty period set forth below, LG will at its option repair or replace the product. This limited

warranty is valid only to the original retail purchaser of the product and applies only when purchased and

used within the United States, including U.S. Territories. Proof of original retail purchase is required to

obtain warranty service under this limited warranty.

† Main control board is located on the bottom right of the dishwasher when viewed from the front.

• Replacement products and parts are warranted for the remaining portion of the original warranty period

or ninety (90) days, whichever is greater.

• Replacement products and parts may be new or remanufactured.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT

LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO

THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE

EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR

SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE

DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY

OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations

on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This

warranty gives you specific legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation

of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of

unauthorized repairs/installation.

Warranty Period Scope of Warranty HOW SERVICE IS HANDLED

One (1) year from date of original retail

purchase

Labor / Parts LG will also provide, free of charge, all

labor and on-site service to replace the

defective part.

Five (5) years from date of original retail

purchase

Main control

board

†

/ Racks

Main control board and dishwasher racks.

Customer will be responsible for any labor

or in-home service to replace defective

parts.

Ten (10) years from date of original retail

purchase

Direct Drive Motor Direct Drive motor. Customer will be

responsible for any labor or in-home

service to replace defective parts.

Limited Lifetime Tub Stainless steel door liner and tub.

Customer will be responsible for any labor

or in-home service to replace defective

parts.

44 LIMITED WARRANTY

• Failure of the product to perform during power failures and interrupted or inadequate electrical service.

• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or

interrupted water supply or inadequate supply of air.

• Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions

outlined in the product’s owner’s manual.

• Damage to the product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of

God.

• Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the

intended purpose, or any water leakage where the unit was not properly installed.

• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or

industrial use, or use of accessories, components, or consumable cleaning products that are not

approved by LG.

• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage

to the finish of your product, unless such damage results from defects in materials or workmanship and

is reported within one (1) week of delivery.

• Damage or missing items to any display, open box, discounted, or refurbished product.

• Products with original serial numbers that have been removed, altered, or cannot be readily determined.

Model and serial numbers, along with original retail sales receipts, are required for warranty validation.

• Increases in utility costs and additional utility expenses.

• Repairs when your product is used for other than normal and usual household use (e.g. commercial use,

in offices and recreational facilities) or contrary to the instructions outlined in the product’s owner’s

manual.

• Costs associated with removal of your product from your home for repairs.

The cost of repair or replacement under these excluded circumstances shall be borne by the

consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

For additional product information, visit the LG website at http://www.lg.com

For assistance using this product or to schedule service, contact LG Electronics at 1-800-243-0000.

For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 35813

45LIMITED WARRANTY

ENGLISH

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED

WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND

NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH

WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its

parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,

predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include

any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,

regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or

relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG

Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.

You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The

notice must provide your name, address, and telephone number; identify the product that is the subject of

the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to

resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during

the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us

only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute

between you and LG shall not be combined or consolidated with a dispute involving any other person’s or

entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you

and LG shall not under any circumstances proceed as part of a class or representative action. Instead of

arbitration, either party may bring an individual action in small claims court, but that small claims court

action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written

demand for arbitration. The arbitration will be administered by the American Arbitration Association

(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that

are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the

procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a

copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner

described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,

USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a

conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will

govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on

the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,

except that issues relating to the scope and enforceability of the arbitration provision and to the

arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this

provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any

disputes between us except to the extent that such law is preempted by or inconsistent with applicable

federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand

for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000

in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as

otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any

arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the

arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering

factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the

foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator

can award them to the same extent that a court would. If the arbitrator finds either the substance of your

claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by

the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will

be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously

disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise

46 LIMITED WARRANTY

provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails

in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration

conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic

hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the

right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a

location within the federal judicial district in which you reside unless we both agree to another location or

we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can

require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no

later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by

either: (i) sending an e-mail to opto[email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-

800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;

(b) the date on which the product was purchased; (c) the product model name or model number; and (d)

the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://

www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial

Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail

or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any

way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and

do not opt out, then you accept all terms and conditions of the arbitration provision described above.

47Memo

LG Customer Information Center

www.lg.com

For inquiries or comments,

visit www.lg.com or call:

1-800-243-0000

U.S.A.

1-888-542-2623

CANADA

LG Electronics LDFN343LS Front Control Dishwasher With Quadwash

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