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Troubleshooting
This chapter summarizes the most common problems you could encounter with the manual breast
pump. If you are unable to solve the problem with the information below, visit www.philips.com/
support for a list of frequently asked questions or contact the Consumer Care Center in your country.
Problem Solution
I experience pain when
I use the breast pump.
Stop using the breast pump and consult your breastfeeding advisor.
If the pump does not come away easily from the breast, it may be
necessary to break the vacuum by placing a nger between the breast
and the massage cushion or between the breast and the pump funnel.
I do not feel any suction. Make sure you have assembled the breast pump in the right way (see
'Preparing for use'). Make sure the massage cushion is sealed around
the rim of the funnel and make sure the white valve is rmly in place.
The breast pump makes
a squeaking noise.
Make sure that you assemble the breast pump correctly and that the
handle is wet when you assemble the breast pump.
The breast pump is
scratched.
In case of regular use, some light scratching is normal and does not
cause problems. However, if a part of the breast pump becomes
badly scratched or cracks, stop using the breast pump and contact the
Philips Consumer Care Center or visit www.philips.com/parts-and-
accessories to obtain a replacement part. Be aware that combinations
of detergents, cleaning products, sterilizing solution, softened water
and temperature uctuations may, under certain circumstances,
cause the plastic to crack. Avoid contact with abrasive or antibacterial
detergents as these can damage the plastic.
The breast pump is
discolored.
You can still use the breast pump. For replacement parts, please
contact the Philips Consumer Care Center in your country or visit
www.philips.com/parts-and-accessories for spare parts.
13
English
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