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Page 12
MXW-920 OWNER’S MANUAL
EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, TECHNICAL
SERVICES ARE SUPPLIED "AS IS", WITHOUT ANY WARRANTY,
EXPRESS, STATUTORY OR IMPLIED, OF ANY KIND. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, URC
EXPRESSLY DISCLAIMS ALL WARRANTIES RELATING TO
TECHNICAL SERVICES, EXPRESS, STATUTORY OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
QUALITY OR REASONABLE SKILL AND CARE, OR OUTCOME OR
RESULTS.
WITHOUT IN ANY WAY LIMITING THE GENERALITY OF THE
OTHER PROVISIONS HEREIN, THIS LIMITED WARRANTY DOES
NOT COVER: (I) DAMAGE FROM MISUSE, NEGLECT OR ACTS OF
NATURE, (II) MODIFICATIONS, (III) INTEGRATION WITH THIRD
PARTY CONTENT, OR (IV) BEYOND THE WARRANTY PERIOD
AND/ OR FAILURE TO FOLLOW URC WARRANTY CLAIM
PROCEDURE.
The warranty limitations and warranty disclaimers may not apply to
end user in whole or in part, where such are restricted or excluded by
applicable law, and such shall apply to the maximum extent
permitted by applicable law.
In the event of any warranty claim, URC will, at its sole option, repair
the URC equipment using new or comparable rebuilt parts, or
exchange the URC equipment for new or rebuilt equipment. In the
event of a defect, these are the end user's exclusive remedies.
All the URC equipment returned for service, exchange or repair
require an RGA number. To obtain an RGA number, you must
complete a Return Request Form which you may obtain by calling
(914) 835-4484 or contacting URC at
returnrequest@universalremote.com. To obtain warranty service, end
user must deliver the URC equipment, freight prepaid, in its original
packaging or packaging affording adequate protection to URC at 420
Columbus Avenue, Valhalla, NY 10595. It is end user's responsibility
to backup any macro programming, artwork, software or other
materials that may have been programmed into the unit. It is likely
that such data, software, or other materials will be lost during service
and URC will not be responsible for any such damage or loss. A dated
purchase receipt, bill of sale, installation contract or other verifiable
proof of purchase is required. For the URC equipment support and
other important information, please visit URC's website available at
www.universalremote.com or call the Customer Service Center at
(914) 835-4484.
This limited warranty only covers the URC equipment issues caused
by defects in material or workmanship during ordinary consumer use.
It does not cover product issues caused by any other reason, including
but not limited to product issues due to commercial use, acts of God,
third-party installation, misuse, limitations of technology, or
modification of or to any part of the URC equipment. This limited
warranty does not cover the URC equipment sold as used, as is,
refurbished, so called "B stock" or consumables (such as batteries).
This limited warranty is invalid if the factory applied serial number has
been altered or removed from the URC equipment. This limited
warranty specifically excludes the URC equipment sold by
unauthorized resellers.
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