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User Manual - Page 15

For TAS1007.

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11
en
Troubleshooting
Thefollowingtablecontainssolutionstoproblemsorfaultswhichmayoccurduring
operation of the appliance and that can be easily rectified at home. If you are not
satisfiedwiththesolutionsprovidedhere,pleasecontactourCustomerService
department.
Further customer service information can also be found online:
www.tassimo.com
www.bosch-home.com
Problem Cause Solution
No LED is lit. The appliance is in idle mode. Press Start / Stop button.
The appliance is
notworkingand
none of the display
elements are
lighting.
Theappliancehasnopower
supply.
Checktoseewhethertheapplianceis
connected to the mains.
Thebrewingstarts,
howeverthere
is no beverage
dispensed.
Thewatertankisnotinserted
correctly.
Checkthatthewatertankiscorrectly
inserted.
Thewatertankwasremoved
duringthebrewingstageor
there is air in the system.
Startthecleaningprocesswiththeorange
ServiceTDISC.Pleasereferheretothe
section First Time Use,Steps2 – 14.
Thefloatinthewatertankis
stuck.
Cleanthewatertankandfreethefloat.
Thebrewingwill
not start
and/or
the status display
LED lights up red.
NoTDISCinserted. CheckthataTDISChasbeeninserted.
The appliance does not
recognisetheTDISCbar
code.
Thedisplays/buttons
for drink intensity, drink
temperatureanddrinksize
are flashing.
CleantheTDISCreadingwindowwitha
soft, damp cloth.
SmoothoutthefoiloftheTDISCwithyour
finger so that the bar code can be read.
UseanewTDISC.
If the problem persists, contact the
TASSIMO careline.
Thebrewingunitisnot
closed properly.
Cleanthebrewingunitwithasoft,damp
cloth, paying particular attention to the lid
area.
Theappliancewasnot
pluggedinwhentheTDISC
wasinserted.
Checkthattheapplianceispluggedinto
thepowersupplybeforeinsertingthe
TDISC.
Thebrewingunit
cannot be closed.
Thepiercingunitand/orthe
TDISCsupporthavenot
been correctly inserted.
Press the piercing unit into its holder using
both thumbs and check the position of the
TDISCsupport.
TheTDISChasnotbeen
correctly inserted.
ReplacethedamagedTDISCwithanew
one.PlacetheTDISCwiththeprintedside
facingdownwardssothatthetabisresting
in the intended slot.
Thebrewingunitisgummed
up or soiled.
Cleanthebrewingunitwithasoft,damp
cloth, paying particular attention to the lid
area.
Whenclosingthebrewing
unit, a slight resistance must
be overcome.
Presstheliddownuntilitaudiblyclicks
into place.
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