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Contents
Before Use .........................................................................................................................................................................5
Documentation.............................................................................................................................................................6
Getting Started .................................................................................................................................................................10
Locating Controls and Ports.......................................................................................................................................11
About the Indicator Lights ..........................................................................................................................................16
Setting Up Your Computer.........................................................................................................................................17
Shutting Down Your Computer Safely .......................................................................................................................28
Using Your VAIO Computer .............................................................................................................................................29
Using the Keyboard ...................................................................................................................................................30
Using the Touch Pad .................................................................................................................................................34
Using the Optical Disc Drive ......................................................................................................................................35
Using the TV Function ...............................................................................................................................................45
Using the Memory Stick Media ..................................................................................................................................66
Using Other Memory Cards .......................................................................................................................................72
Using the Internet.......................................................................................................................................................76
Using Wireless LAN (WLAN) .....................................................................................................................................77
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Using Peripheral Devices.................................................................................................................................................86
Selecting Display Modes............................................................................................................................................87
Using the Multiple Monitors Function.........................................................................................................................88
Connecting a Universal Serial Bus (USB) Device......................................................................................................90
Connecting a Printer ..................................................................................................................................................93
Connecting an i.LINK Device .....................................................................................................................................94
Connecting to a Network (LAN) .................................................................................................................................96
Customizing Your VAIO Computer ..................................................................................................................................98
Setting the Password .................................................................................................................................................99
Setting Up Your Computer with VAIO Control Center..............................................................................................102
Using the Power Saving Mode.................................................................................................................................103
Upgrading Your VAIO Computer....................................................................................................................................106
Adding and Removing Memory................................................................................................................................107
Precautions ....................................................................................................................................................................114
On Using the Power Source ....................................................................................................................................115
On Handling Your Computer....................................................................................................................................116
On Handling Floppy Disks .......................................................................................................................................119
On Handling Discs ...................................................................................................................................................120
On Using Headphones.............................................................................................................................................121
On Handling Memory Stick Media............................................................................................................................122
On Handling the Hard Disk ......................................................................................................................................123
On Updating Your Computer ...................................................................................................................................124
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Troubleshooting .............................................................................................................................................................125
Computer .................................................................................................................................................................126
System Security .......................................................................................................................................................133
Networking ...............................................................................................................................................................135
Optical Discs ............................................................................................................................................................138
Display .....................................................................................................................................................................142
Printing.....................................................................................................................................................................145
Microphone ..............................................................................................................................................................146
Speakers..................................................................................................................................................................147
Keyboard..................................................................................................................................................................149
Touch Pad................................................................................................................................................................150
Floppy Disks ............................................................................................................................................................151
Audio/Video..............................................................................................................................................................152
Memory Stick Media ................................................................................................................................................155
Peripherals...............................................................................................................................................................156
Support Options .............................................................................................................................................................157
Sony Support Information ........................................................................................................................................157
Program Support Information...................................................................................................................................161
Trademarks..............................................................................................................................................................173
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Before Use
Before Use
Congratulations on your purchase of this Sony VAIO
®
computer, and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal
computing experience.
!
External views illustrated in this manual may look slightly different from those of your computer.
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Before Use
Documentation
Your documentation includes printed information and user guides to read on your VAIO computer.
Printed Documentation
❑ Welcome mat — Contains an overview of components connection, set-up information, etc.
❑ Safety Information — Contains safety guidelines and owner information.
Non-printed Documentation
❑ User Guide (this manual) — Explains features of your computer. It also includes information about the software programs
included with your computer, as well as information on solving common problems.
✍
To go to Web sites described in this manual by clicking their respective URLs beginning with http://, your computer must be connected to the Internet.
❑ Specifications — The online specifications describe the hardware and software configurations of your VAIO computer.
To view the online specifications:
1 Connect to the Internet.
2 Go to the Sony online support Web site at the following URLs:
http://esupport.sony.com/EN/VAIO/
for customers in USA
http://sony.ca/view/Computers_Bulletins.htm
for customers in Canada
http://esupport.sony.com/ES/VAIO/
for customers in Spanish speaking Latin American countries or areas
http://esupport.sony.com/ES/VAIO/BR/
for customers in Brazil
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Before Use
❑ VAIO Recovery Center User Guide — Provides information about restoring individual software programs, software
drivers, and drive partition(s) or your entire hard disk drive to the original factory installed settings.
To access this on-screen guide:
1 Click Start and Help and Support.
2 Click Manuals & Specifications.
3 Click VAIO Recovery Center User Guide.
❑ Media Center User Guide (Selected models only) — Provides information about using Windows Media Center.
To access this on-screen guide:
1 Click Start and Help and Support.
2 Click Manuals & Specifications.
3 Click Media Center User Guide.
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Before Use
Help and Support
Help and Support is easy to access and provides a single location for information and technical assistance for your VAIO
computer. Choose from the following categories to find the answers you need.
To access Help and Support, click Start and Help and Support.
❑ Manuals & Specifications
Here you will find the on-screen User Guide, warranty information, other VAIO documents, and system and software
information for your computer.
❑ VAIO Support
Access interactive help in the form of VAIO tutorials, an escalation page containing support and contact information, and
various links to VAIO online support Web sites.
❑ Backup & Recovery
Find information on how to back up and restore your operating system, system software, and your personal data.
❑ Wireless & Networking
Learn about wireless connections including Bluetooth Wireless technology and Wireless LAN. Run utilities that include
VAIO Media Setup and Windows Network and Sharing Center, and access to wireless tutorials.
❑ Security
Keep your data safe and your computer running efficiently with updates and maintenance programs from Microsoft and
Sony.
❑ VAIO Sites
Contains links to other Internet sites you might find interesting and useful.
❑ VAIO Tutorials
Sony provides guided help tutorials that help you accomplish a task. It can either perform the task for you or show you
how to do it step by step.
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Before Use
❑ VAIO Registration
Please take a moment to register your VAIO computer to enjoy the following benefits:
❑ Your computer will be registered with Sony Product Support.
❑ You will receive an e-coupon good for purchase of eligible accessories at SonyStyle.com.
❑ Extended Service Plan
Sony VAIO products come with a 1 year Limited Warranty. Protect your investment further by purchasing an optional
Extended Service Plan.
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Getting Started
Getting Started
This section describes how to get started using your VAIO computer.
!
Before starting your computer for the first time, do not connect any other hardware, except a display (TV), that did not originally come with your
computer. Be sure to start up your computer with only the supplied accessories connected and set up your system. Upon completion, connect one
device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturers' instructions.
❑ Locating Controls and Ports (page 11)
❑ About the Indicator Lights (page 16)
❑ Setting Up Your Computer (page 17)
❑ Shutting Down Your Computer Safely (page 28)
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Getting Started
Front
A SD memory card slot (page 72)
B WLAN (Wireless LAN) switch (page 77)
C Remote sensor
Point the supplied remote commander to this sensor for
operations.
D Optical disc drive (page 35)
E Memory Stick slot
*1
(page 66)
F Air vent
G Media Access indicator (page 16)
H Hi-Speed USB (USB 2.0) ports
*2
(page 90)
I i.LINK (IEEE 1394) S400 port (page 94)
J CONNECT button (page 25)
K Front panel door
To open the front panel door, put your fingertip on the left end
of the door and slide it half way to the right. The door will
automatically be retracted under the panel. To close the door,
slide it half way to the left. The door will keep sliding on its own
and shut.
*1
Your computer supports both standard- and Duo-size Memory Stick media.
*2
Support high-/full-/low- speeds.
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Getting Started
Back
!
The area around the air vent (1) becomes hot while your computer is on. Be sure to
wait until the computer cools down before you touch it.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
A Air vents
B VHF/UHF input port
*1
(page 46)
C WLAN ANT port (page 79)
D INFRARED TRANSMITTER OUT jack
*1
(page 57)
E Hi-Speed USB (USB 2.0) ports
*2
(page 90)
F Headphones jack
Connect external headphones.
G Microphone jack
Connect an external microphone.
H OPTICAL OUT port
(Output Sampling Rate: 44.1 KHz/48.0 KHz/96.0 KHz)
Connect an S/PDIF device such as digital headphones or an AV
amplifier.
I Network (Ethernet) port (page 96)
J A/V IN port
*1
(page 53)
K HDMI OUT port (page 18)
L Monitor (VGA) port (page 20)
M DC IN port (page 21)
*1
On selected models only.
*2
Support high-/full-/low- speeds.
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Getting Started
About the Indicator Lights
Your computer is equipped with the following indicator lights.
Indicator Functions
Power 1 The indication behavior varies depending on the state of your computer:
Green lit: the computer is on.
Orange lit: the computer is in Sleep mode.
Off: the computer is off.
Media Access Illuminates when data is read from or written to a memory card. (Do not enter Sleep mode or turn off the
computer when this indicator is on.) When the indicator is off, the memory card is not being used.
Hard disk drive/Optical disc drive
Illuminates when data is read from or written to the hard disk drive or the optical disc media. Do not enter Sleep
mode or turn off the computer when this indicator is on.
Wireless LAN Illuminates when the wireless LAN functionality is enabled.
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Getting Started
✍
See the manual that came with your TV for more information on installation and use.
If your TV is equipped with a DVI-D port, you can use the HDMI cable and the HDMI to DVI-D adapter (both supplied) for connection. To use them for
connection, however, you also need an audio cable (not supplied) since no audio signals are carried through the DVI-D port.
If your TV is equipped with an HDMI port and a DVI-D port, we recommend that you use the HDMI port.
The HDMI cable carries both video and audio signals.
!
If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device
driver provided by Sony for updates.
Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of
copyright protection, which enables you to play and view a wide variety of copyright protected, high-quality contents. Note that you need to connect an
HDCP-compliant external display to your computer to view the copyright protected contents. If your computer has a non-compliant display connected,
you will not be able to play or view any copyright protected contents.
To change the sound output device
If you do not hear sound from the device connected to the HDMI OUT port, you need to change the device for sound output.
1 Close all open programs.
2 Click Start and Control Panel.
3 Click Hardware and Sound.
4 Click Manage audio devices under Sound.
5 On the Playback tab, select the desired device for sound output and click Set Default.
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Getting Started
Connecting a Power Source
You need an AC adapter to connect to an AC power source and it must be plugged into the power source before you can
establish communication with your wireless keyboard.
✍
Use your computer only with the supplied AC adapter.
To connect the AC adapter
1 Plug one end of the power cord (1) into the AC adapter (3).
2 Plug the other end of the power cord and the power cord from your display (TV) into AC outlets (2).
3 Route the cable from the AC adapter (3) through the hooks (4) on the back of your computer and plug it into the DC IN
port (5).
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Getting Started
Attaching the Rear Cover
An exclusively designed rear cover is supplied with your computer for port protection and tidy cabling. Once you have set up
your computer, attach the rear cover. Be sure to hold the cover with your both hands when attaching it.
!
You may not be able to attach the rear cover depending on the shape or size of connected cable plugs. In such a case, leave the back of your computer
uncovered and keep the rear cover at hand.
To remove the rear cover, grasp the cover as illustrated below and pull it away from the computer.
!
Do not leave the removed rear cover on the floor. Stepping on it may hurt your foot.
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Getting Started
Connecting the Wireless Keyboard
A wireless keyboard and four AA alkaline batteries for use in the keyboard are supplied with your computer. Before attempting
to use the wireless keyboard, you must install the batteries and establish communication between the computer and the
keyboard.
✍
If you find your keyboard not working, for example after replacement of the keyboard batteries, try the following steps for reconnection.
To connect the wireless keyboard
!
To connect the wireless keyboard, it must be located within a range of approximately 11 inches (30 cm) to 40 inches (1 m) from the computer.
1 Turn over the wireless keyboard.
2 Press the button (1) on the battery compartment cover and slide and lift the cover in the direction of the arrow to remove
the cover.
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Getting Started
3 Insert the supplied four AA batteries into the battery compartment as illustrated below:
4 Turn on the computer.
5 Slide the power switch (2) on the keyboard to the ON position.
6 Press the CONNECT button (3) on the front of the computer.
7 Press the CONNECT button (4) on the bottom of the keyboard.
The connect indicator turns on in the LCD window on the keyboard when connection is established between the
computer and the keyboard. If not, repeat the procedure.
!
Steps 6 and 7 must be completed within 10 seconds of each other.
If the wireless keyboard is left unused for 20 minutes or longer, the connect indicator will turn off. This could indicate that the connection between
your computer and the keyboard is lost. Press the Fn key to check that the connect indicator turns on before using the keyboard.
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Getting Started
✍
You can check the battery indicator ( or ) in the LCD window on the wireless keyboard for its battery power level.
If the wireless keyboard does not operate properly, the batteries may need to be replaced. If the wireless keyboard is not being used for an extended
period of time, remove the batteries to avoid possible damage from battery leakage.
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Getting Started
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1 Turn off any peripherals connected to the computer.
2 Click Start, the arrow next to the Lock button, and Shut Down.
3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off
automatically.
The power indicator light turns off.
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Using Your VAIO Computer
Using Your VAIO Computer
This section describes how to get the most out of using your VAIO computer.
❑ Using the Keyboard (page 30)
❑ Using the Touch Pad (page 34)
❑ Using the Optical Disc Drive (page 35)
❑ Using the TV Function (page 45)
❑ Using the Memory Stick Media (page 66)
❑ Using Other Memory Cards (page 72)
❑ Using the Internet (page 76)
❑ Using Wireless LAN (WLAN) (page 77)
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Using Your VAIO Computer
Using the Keyboard
A wireless keyboard is supplied with your computer.
The wireless keyboard uses a standard key arrangement with additional keys that perform specific functions.
Using the Wireless Keyboard
!
To maintain good communication, operate the wireless keyboard within the distance limitations of keyboard: approximately 32.8 feet (10 m) from your
computer.
Confirm that the supplied AA batteries are properly installed.
Press the CONNECT button located on the front of your computer first, and then press the CONNECT button on the bottom of the wireless keyboard.
If you find your keyboard not working after replacement of the keyboard batteries, reconnect the keyboard. See Connecting the Wireless Keyboard
(page 25) for the detailed procedure.
Avoid using any wireless devices that exchange radio signals on the 2.4 GHz frequency band near the wireless keyboard. These devices may cause
interference, causing the keyboard to stop working properly.
Do not place metal furniture or objects near your computer or wireless keyboard, as this may create interference, causing the keyboard to stop working
properly.
Do not mix old (used) and new batteries when replacing batteries in the wireless keyboard. Always use the same type and manufacture of battery.
Do not mix alkaline with manganese batteries. Using incompatible batteries or mixing used, new or different types of batteries can damage the wireless
keyboard.
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Using Your VAIO Computer
✍
Illustrated above is the English keyboard as an example.
A Security slot
B Function keys
Perform certain tasks. The task associated with each function
key varies among software applications.
C Shortcut buttons
Perform the pre-assigned tasks. The default tasks are as
follows:
: Launches VAIO Living Browser.
P , p: Displays the previous or next page while VAIO Living
Browser is running.
: Magnifies the screen view while VAIO Living Browser is
running. One press magnifies the contents by 25%. When
magnification reaches 175%, it goes back to 100%.
S1: Opens the Media Center Start menu.
S2: Launches Resolution Setting Utility.
✍
The default S button assignments may be different from the above. In such a
case, you can change the assignments with VAIO Control Center. See Setting Up
Your Computer with VAIO Control Center (page 102) and find out more in its
help file.
D Sleep button
Provides for the lower level of power consumption.
For details on power management, see Using the Power
Saving Mode (page 103).
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Using Your VAIO Computer
E
Indicators
(Num lock): Turns on while in the Num Lock state.
(Caps lock): Turns on while in the Caps Lock state.
(Scroll lock): Turns on while in the Scroll Lock state.
(Connect): Turns on while connection between the computer and
the wireless keyboard is in place to indicate that the keyboard is
ready for use (page 25).
(Battery): turns on while the AA batteries for the
wireless keyboard are sufficient and switches to when the
batteries wear out.
F Power switch
Slide the power switch to turn on and off the wireless keyboard.
G Windows key
Displays the Start menu.
H Touch pad
See Using the Touch Pad (page 34) for more information.
I Applications key
Displays a shortcut menu in certain software applications.
J Directional arrow keys
Move the pointer on the screen.
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Using Your VAIO Computer
Using the Touch Pad
You can point to, select, drag, and scroll objects on the screen using the touch pad.
✍
To keep moving the pointer or scrolling, slide and hold your finger at the edge of the touch pad.
!
If pointer movement or scrolling continues against your intention, your fingertip may have reached an edge of the touch pad. In such a case, take your
finger off the touch pad. It is recommended that you put your finger on the touch pad around its center to start an operation.
Action Description
Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object.
Click Press the left button (3) once.
Double-click Press the left button twice.
Right-click Press the right button (4) once. In many applications, this action displays a shortcut menu.
Drag Slide your finger on the touch pad while pressing the left button.
Scroll Slide your finger along the right edge of the touch pad to scroll vertically. Slide your finger along the bottom edge to scroll
horizontally (the scroll function is available only with applications that support a touch pad scroll feature).
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Using Your VAIO Computer
4 Place a disc in the middle of the tray with the label side facing upward; and gently push it until the disc clicks into place
while holding the bottom of the tray with the other hand.
!
When the optical disc drive tray is out, be sure not to exert pressure on the tray as it may damage the tray or the disc drive.
5 Close the tray by pushing it in gently.
!
Do not remove the optical disc when your computer is in Sleep mode. Doing so may cause the computer to malfunction.
Before removing the optical disc, make sure that the optical disc drive indicator light is off.
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Using Your VAIO Computer
Reading and Writing Optical Discs
Your computer plays and records CDs, DVDs, and Blu-ray Disc
™
media, depending on the model you purchased. Check your
specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your
optical disc drive supports.
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Using Your VAIO Computer
PR: playable and recordable
P: playable but not recordable
–: not playable or recordable
CD-
ROM
Video
CD
Music
CD
CD
Extra
CD-R/
RW
DVD-
ROM
DVD-
Video
BD-
ROM
DVD-R/
RW
DVD+R/
RW
DVD+R
DL
DVD-R
DL
DVD-
RAM
BD-R
*9
/
RE
*10
DVD±RW/
±R DL/RAM
PPPPPRPP–
PR
*1 *2
PR
PR
*5
PR
*6
PR
*3 *4
–
Blu-ray Disc P P P P
PR
*8
PPP
PR
*1 *2
PR
PR
*5
PR
*6
PR
*3 *4
PR
*7 *11
Blu-ray Disc
Combo
PPPP
PR
*8
PPP
PR
*1 *2
PR
PR
*5
PR
*6
PR
*3 *4
P
*11
*1
Supports writing data to DVD-R discs compliant with DVD-R for General Version 2.0/2.1.
*2
Supports writing data to DVD-RW discs compliant with DVD-RW Version 1.1/1.2.
*3
The DVD±RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge.
*4
Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
DVD-RAM Version 2.2/12X-SPEED DVD-RAM Revision 5.0 disc is not supported.
*5
Writing data to DVD+R DL (Double Layer) discs is available only on discs supporting DVD+R DL (Double Layer) recording.
*6
Writing data to DVD-R DL (Dual Layer) discs is available only on discs supporting DVD-R DL (Dual Layer) recording.
*7
Supports writing data to BD-R Version 1.1 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB) and BD-RE Version 2.1
discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB).
*8
Writing data to Ultra Speed CD-RW discs is not supported on models with the Blu-ray Disc drive.
*9
BD-R stands for Blu-ray Disc-Recordable in Version 1.1 format.
*10
BD-RE stands for Blu-ray Disc-Rewritable in Version 2.1 format.
*11
The Blu-ray Disc drive on your computer does not support BD-RE Disc media in Version 1.0 format and Blu-ray Disc media with a cartridge.
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Using Your VAIO Computer
!
This product is designed to play back discs that conform to the Compact Disc Digital Audio standard specifications (CD Standard). A DualDisc is a two
sided disc product which mates DVD recorded material on one side with digital audio material on the other side. Be aware that the audio side (non-DVD
side) of a DualDisc may not play on this product because it does not conform to the CD Standard.
Due to the multiple formats of discs now available, when buying pre-recorded or blank discs for use with a VAIO computer, be sure to read the notices
on the disc packaging carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee
the compatibility of VAIO CD drives with discs that are not compliant with the official "CD" format standard (or "DVD" standard in relation to DVD drives,
or "Blu-ray Disc" standard in relation to Blu-ray Disc drives). USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR
CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING.
For inquiries about disc formats, contact the individual publisher of the pre-recorded disc or the manufacturer of the recordable disc.
✍
8cm disc writing is not supported.
!
To play copyright protected Blu-ray Disc media continuously, you need to update the AACS key. Note that the AACS key update requires Internet access.
As with other optical media devices, circumstances may limit compatibility or prevent Blu-ray Disc media playback. VAIO computers may not support
movie playback on packaged media recorded in AVC or VC1 format at high bit rates.
Region settings are required for some contents on DVDs and BD-ROM Disc media. If the region setting on the optical disc drive does not match the
region coding on the disc, playback is not possible.
Unless your external display is compliant with the High-bandwidth Digital Content Protection (HDCP) standard, you cannot play or view the contents
on copyright protected Blu-ray Disc media.
Some contents may restrict video output to be standard definition or prohibit analog video output at all. It is strongly recommended that digital HDCP-
compliant environment be implemented for optimum compatibility and viewing quality.
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Using Your VAIO Computer
Notes on writing data to a disc
❑ Use only Sony recommended software, which is preinstalled on your computer, to write data to a disc.
Other software programs may not be fully compatible and errors may result.
❑ To make data on a disc readable on the optical disc drive, you need to close the session before you eject it. To complete
this process, follow the instructions included with your software.
❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc
drive.
❑ Do not strike or shake your computer while writing data to a disc.
❑ Deactivate the screen saver and exit anti-virus software before writing data to a disc.
❑ Do not use memory-resident utility software while writing data to a disc. This may cause your computer to malfunction.
❑ Before using your software application to burn discs, make sure you exit and close all other applications.
❑ Do not place your computer into the power saving mode while using the preinstalled software or any disc burning software.
❑ Make sure you use the same disc burning software to add data to a used disc. Use of different disc burning software for
additional data burning may cause a failure. For example, if you have a disc with data that you burned with the Roxio
Easy Media Creator software, use the Roxio Easy Media Creator software to add more data to the same disc.
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Using Your VAIO Computer
Notes on playing discs
To achieve optimum performance when playing discs, you should follow these recommendations.
❑ Some CD players and computers' optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW
media.
❑ Some DVD players and computers' optical disc drives may not be able to play DVDs created with the DVD+R DL, DVD-
R DL, DVD+R, DVD+RW, DVD-R, DVD-RW, or DVD-RAM media.
❑ Do not use memory-resident utility software to speed up disc access when playing a disc. This may cause your computer
to malfunction.
❑ Do not place your computer into the power saving mode while your computer is playing a disc.
❑ Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the
disc. If the DVD is labeled "all," this means that you can play this DVD in most regions of the world. If the region code for
your residence area is different from the label on the DVD disc or on the packaging, you cannot play the disc on your
computer.
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Using Your VAIO Computer
Playing CDs
To play an audio CD
1 Insert a disc into the optical disc drive.
2 If nothing appears on the desktop, then click Start, All Programs, and the desired CD software to play the CD.
If the Audio CD window appears, click to select an option.
Copying Files to CDs
To copy files to a disc
!
Do not strike or shake your computer while writing data to a disc.
1 Insert a disc into the optical disc drive.
If the AutoPlay window appears, click Burn files to disc and follow the on-screen instructions until the empty disc folder
appears.
2 Open the folder that contains the file(s) you want to copy and drag them to the empty disc folder.
3 Close the disc folder.
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Using Your VAIO Computer
Playing DVDs
To play a DVD
1 Close all running software applications.
2 Insert a DVD into the optical disc drive.
3 If nothing appears on the desktop, then click Start, All Programs, and the desired DVD software to play the DVD.
For instructions on how to use the software, see the help file on your DVD software.
Copying Files to DVDs
To copy files to a disc
1 Close all running software applications.
2 Insert a disc into the optical disc drive.
3 If nothing appears on the desktop, then click Start, All Programs, and the desired DVD burning software to copy files to
the disc.
For instructions on how to use the software, see the help file on your DVD burning software.
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Using Your VAIO Computer
Playing Blu-ray Disc Media
To play a Blu-ray Disc media
1 Close all running software applications.
2 Insert a Blu-ray Disc media into the optical disc drive.
3 If nothing appears on the desktop, then click Start, All Programs, and the desired Blu-ray Disc software to play the disc.
For instructions on how to use the software, see the help file on your software.
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Using Your VAIO Computer
Using the TV Function
To enhance your audio and visual experience in conjunction with Windows Media Center, your computer may be delivered
with an external digital cable tuner or have two TV tuner boards installed: one analog tuner board and one ATSC tuner board.
See the online specifications to find out about your TV tuner board configuration.
!
For details on the external digital cable tuner, see the manual that came with the tuner.
To use the ATSC tuner board, you need to connect the supplied digital TV tuner. See the manual that came with the tuner for details.
Windows Media Center provides you with a wide range of TV, DVD, and video viewing, as well as music recording and
playback. This section describes how to set up your TV, set-top box, and other equipment. See the on-screen Media Center
User Guide for more information on Windows Media Center features.
To access this on-screen guide
1 Click Start and Help and Support.
2 Click Manuals & Specifications.
3 Click Media Center User Guide.
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Setting Up TV Connections
!
The following connections may not be available in some countries or areas.
The best method to connect your computer system, TV monitor or display, and cable service access, depends on the type of
cable connection available in your home.
TV signal reception strength will vary widely depending on service availability in your area as well as the type of connection
available.
One primary cable to connect the computer to a cable service access or a TV antenna is the TV coaxial cable (1) (supplied
with selected models only). One end connects to the computer's VHF/UHF input port, and the other end connects to the cable
service access or to the antenna.
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Connecting to standard cable access (CATV)
To connect in CATV mode (Option 1)
1 Connect one end of the TV coaxial cable (1) (supplied with selected models only) to your cable service access (wall outlet)
(2).
2 Connect the other end to the VHF/UHF input port (3) on the computer.
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To connect in CATV mode (Option 2)
1 Connect the two metal hooks on a 75-ohm/300-ohm RCA transformer cable (1) (not supplied) to the screw-type grips at
your cable service access (wall outlet) (2).
2 Connect one end of the TV coaxial cable (3) (supplied with selected models only) to the transformer end of the RCA
transformer cable (1). Connect the other end to the VHF/UHF input port (4) on the computer.
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Connecting to a standard antenna
You can connect your computer to an indoor/outdoor antenna system, using Option 1 or Option 2 from the previous section,
Connecting to standard cable access (CATV) (page 47). Depending on the type of antenna system in your home, your
connection may require a VHF/UHF RF combiner/transformer (not supplied) to connect the computer and the indoor/outdoor
antenna system.
✍
If you are connecting to an indoor/outdoor antenna, you may need to reorient the antenna for best reception. Move the antenna cable away from other
power sources or connectors to reduce signal interference.
To connect in land-based (terrestrial) broadcasting mode (Option 1)
1 Connect one end of a TV coaxial cable (1) (not supplied) to your antenna outlet (2). Connect the other end to a VHF/UHF
RF combiner/transformer (3) (not supplied).
2 Connect a coaxial cable feed connector (4) (not supplied) to the VHF/UHF RF combiner/transformer (3).
3 Connect one end of another TV coaxial cable (5) (supplied with selected models only) to the feed connector (4). Connect
the other end to the VHF/UHF input port (6) on the computer.
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To connect in land-based (terrestrial) broadcasting mode (Option 2)
1 Connect one end of a 300-ohm twin lead cable (1) (not supplied) to the screw-type grips at your antenna outlet (2).
Connect the other end to the grips on a VHF/UHF RF combiner/transformer (3) (not supplied).
2 Connect a coaxial cable feed connector (4) (not supplied) to the VHF/UHF RF combiner/transformer (3).
3 Connect one end of the TV coaxial cable (5) (supplied with selected models only) to the feed connector (4). Connect the
other end to the VHF/UHF input port (6) on the computer.
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Connecting with a cable or satellite set-top box (STB)
You can connect your computer to cable service access that uses a set-top box (cable or satellite). When using the set-top
box (STB) setup, you can change channels only through the STB, using its controls or the supplied remote commander.
When using the STB setup:
❑ A standard TV remote control cannot be used to change TV channels. You can use your TV remote control to set the TV
to the channel-out number (channel 3, 4, etc.) or direct video input specified by your cable or satellite service provider.
❑ You may be able to use a universal remote control or commander to change TV channels, if the device is capable of
controlling the STB.
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To connect in STB mode (Option 1)
1 Connect one end of a TV coaxial cable (1) (not supplied) to your cable service access (wall outlet) (2). Connect the other
end to the VHF/UHF IN port on the back panel of your set-top box (STB) (3).
2 Connect a second TV coaxial cable (4) (not supplied) to the VHF/UHF OUT port on the set-top box (STB) (3). Connect
the other end to the single-connection end of a splitter device (5) (not supplied).
3 Connect a third TV coaxial cable (6) (supplied with selected models only) to the double-connection end of the splitter
device (5). Connect the other end to the VHF/UHF input port (7) on the computer.
4 Connect a fourth TV coaxial cable (8) (not supplied) to the double-connection end of the splitter device (5). Connect the
other end to the VHF/UHF input port (9) on the rear of your TV monitor or display.
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To connect in STB mode (Option 2)
1 Connect one end of a TV coaxial cable (1) (supplied with selected models only) to your cable service access (wall outlet)
(2). Connect the other end to the VHF/UHF IN port on the back panel of your set-top box (STB) (3).
2 Connect a second TV coaxial cable (4) (not supplied) to the VHF/UHF OUT port on the set-top box (STB) (3). Connect
the other end to the VHF/UHF input port (5) on the rear of your TV monitor or display.
3 Connect one end of a stereo A/V dubbing cable with triple RCA plugs (6) (not supplied), to the Composite Audio Out (L/
R) jacks (7) and the Video Out jack (8) on the back panel of your set-top box (STB) (3), matching the plug and jack colors.
4 Connect the other RCA plugs of the stereo A/V dubbing cable (6) to the appropriate plug receptacles of the AV cable
adapter (9) (supplied with selected models only), matching the plug and receptacle colors.
5 Connect the other end of the AV cable adapter (9) into the A/V IN port (10) on the computer.
6 If you prefer better video quality, connect one end of an S Video cable (11) (not supplied) to the S Video Out port (12) on
the back panel of the set-top box (STB) (3). Connect the other end to the S Video plug receptacle of the AV cable adapter
(9).
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Using the Remote Commander
A remote commander is supplied with your computer for using Windows Media Center features, including TV channel
selection.
Before you use the remote commander
Before using the remote commander, you need to insert the supplied AA manganese batteries to enable communication
between the computer and the remote commander.
To insert batteries
1 Turn the remote commander over.
2 Slightly push down the dented area (1), slide the battery cover in the direction of the arrow, and remove the cover.
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3 Insert the supplied two AA batteries into the remote commander.
4 Put the battery cover back on the remote commander and slide it in the reverse direction of the arrow illustrated above
until the cover clicks into place.
✍
If the remote commander does not operate properly, you may need to replace the batteries. When the remote commander is not going to be used for
an extended period of time, remove the batteries to avoid possible damage from battery leakage.
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To connect the remote sensor control
✍
If you are using a cable or satellite set-top box, you can attach the remote sensor control to the set-top box, which enables you to control the set-top
box with the remote commander.
1 Plug the cable from the remote sensor control (1) (supplied with selected models only) into the INFRARED
TRANSMITTER OUT jack (2) on the computer.
2 Remove the adhesive tape cover from the bottom of the remote sensor control (1).
3 Attach the remote sensor control (1) onto the set-top box (3) near the infrared sensor (4).
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✍
Illustrated above is the English remote commander as an example.
A Pause X button
Press to pause media playback. Press again to resume
playback.
Stop x button
Press to stop media playback or TV recording session.
Forward M button
Press to fast-forward media at three speeds.
Skip B? button
Press to move media forward, for example, one audio track, one
DVD chapter, and 30 seconds of recorded TV or video.
Replay ?b button
Press to move media backward, for example, one audio track,
one DVD chapter, and 7 seconds of TV or video.
Rewind m button
Press to move media backward at three speeds.
Record z button
Press to begin recording.
Play N button
Press to begin media playback.
B Back button
Press to return to the previous window.
C Volume buttons
Press to increase (+) or decrease (-) the volume.
D Recorded TV button
Press to view previously recorded TV programs.
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E Guide button
Press to view the TV program guide for your area.
F Alphanumeric buttons
Press to select specific channels or enter text. (Press ENTER or
OK to activate the channel selection.)
G CLEAR button
Press to backspace and delete entered text.
H APPLICATION SELECT button
Press to switch among open applications. This button works the
same as the Alt+Tab keys.
I APPLICATION CLOSE button
Press to close the active application window.
J Sleep button
Press to place the computer into Sleep mode to reduce power
consumption.
K Start button
Press to open the Media Center Start menu.
L More button
Press to view additional options that are available for Media
Center features.
M Directional arrow buttons
Press the M, m, <, and , buttons to move the pointer on the
screen.
OK button
Press to select the desired action or window option. When
watching full-screen TV, press to return to the previous channel.
Press again to switch between channels.
N Muting button
Press to turn off the sound. Press again to restore the sound.
O Channel/Page buttons
Press to change or page up/down channels (no number input
required).
P Live TV button
Press to view TV programs.
Q DVD menu button
Press to open the main menu on a DVD.
R ENTER button
Press to activate feature or action, such as channel selection or
return to previous channel. (This button's actions are similar to
using the OK button.)
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Controlling your computer and BRAVIA TV ("BRAVIA" Sync)
If you have a Sony BRAVIA TV with the Control for HDMI function, connecting your computer and BRAVIA TV with an HDMI
cable makes additional control features available with the computer's remote commander and the BRAVIA remote control.
Enabling the Control for HDMI function
To use additional control features, you need to enable the Control for HDMI function first.
To enable the Control for HDMI function
1 Click Start, All Programs, and VAIO Control Center.
The VAIO Control Center window appears.
2 Click Control for HDMI.
3 Select the Control for HDMI check box.
4 Make sure the TV -> VAIO power synchronize check box is not selected.
!
If you select this check box, turning off the BRAVIA TV with its remote control will also turn off your computer.
5 Click OK.
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Using the computer's remote commander to simultaneously turn on the computer and the
BRAVIA TV (One-Touch Play)
When your computer and BRAVIA are off, you can press one of the following buttons on the computer's remote commander
to turn both on and start Windows.
✍
You can press the sleep button on your wireless keyboard or the power button on the computer to turn on both your computer and BRAVIA.
When your computer is in Sleep mode, you can press any key on your keyboard to turn on your BRAVIA.
!
In case you have unplugged and re-plugged the HDMI cable, make sure that your computer and BRAVIA are properly connected by turning on the
computer with the standard procedure before using the One-Touch Play feature.
When your BRAVIA is in the double-view mode, using the One-Touch Play feature will place the BRAVIA into the single-view mode.
✍
Illustrated above is the English remote commander as an example.
A Sleep button
B Start button
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Using the BRAVIA remote control for Windows Media Center features
You can use the remote control supplied with your BRAVIA TV for a wide variety of Windows Media Center features,
including TV viewing and optical disc operations. To start Windows Media Center, press the SYNC MENU button on the
remote control.
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Controlling TV volume with the supplied remote commander
You can change the volume on your TV with the supplied remote commander by changing the remote commander's signal
setting to match with the one used by your TV manufacturer.
Press and hold the OK button and press alphanumeric buttons to enter your TV manufacturer code. For example, press and
hold the OK button and press the 0 and 2 buttons consecutively to enter the manufacturer code for Sony: Sony (02).
!
If your TV manufacturer has more than one manufacturer code, you may not be able to control the TV volume with the remote commander even though
you have specified one of them for matching the signal setting. In such a case, try another code.
Changes to this signal setting for the TV volume control may not work on some TVs. Sony assumes no liability for the controllability.
Manufacturer Code
VAIO computer
(default setting)
01
Sony 02
Samsung 03, 05, 06, 08, 11, 13
Toshiba 07, 09
Panasonic 04, 10
Sharp 07, 12
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Using the Memory Stick Media
Memory Stick media is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing
digital data with compatible products, such as digital cameras, mobile phones and other devices. Because it is removable, it
can be used for external data storage.
✍
The Memory Stick slot is located behind the front panel door. You need to open this door before accessing the slot.
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Before You Use the Memory Stick Media
The Memory Stick slot on your computer can accommodate both standard- and Duo-size media and supports Memory Stick
PRO and Memory Stick PRO-HG Duo formats with high speed data transfer and large data capacity capabilities.
✍
You can insert a Duo-size Memory Stick media directly into the Memory Stick slot without using a Memory Stick Duo Adaptor.
!
Before using a Memory Stick Micro (M2) media, be sure to insert it into an M2 Standard-size or M2 Duo-size Adaptor. If you insert the media directly
into the Memory Stick slot without the Adaptor, you may not be able to remove it from the slot.
For the latest information about the Memory Stick media, visit the Memory Stick Web site at http://www.memorystick.com/en/.
!
Your computer has been tested and found compatible with Sony branded Memory Stick media with capacity of up to 8 GB that are available as of
September 2007. However, not all Memory Stick media that meet the same specifications as the compatible media are guaranteed of compatibility.
Inserting a Memory Stick media with multiple conversion adapters is not guaranteed of compatibility.
MagicGate is the general name of the copyright protection technology developed by Sony. Use a Memory Stick media with the MagicGate logo to use
this feature.
Except for your personal use, it is against the copyright law to use any audio and/or image data you recorded without prior consent from the respective
copyright holders. Accordingly, Memory Stick media with such copyrighted data can be used only within the law.
The Memory Stick slot on your computer does not support 8-bit parallel data transfer (high speed data transfer).
The Memory Stick Micro media in an M2 Duo-size Adaptor may not operate properly if it is additionally inserted into a Memory Stick Duo Adaptor.
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Inserting a Memory Stick Media
To insert a Memory Stick media
1 Slide open the front panel door with your fingertip.
2 Locate the Memory Stick slot (page 13).
3 Hold the Memory Stick media with the arrow facing upward and pointing toward the Memory Stick slot.
4 Carefully slide the Memory Stick media into the slot until it clicks into place.
The Memory Stick media is automatically detected by your system and the contents on the Memory Stick media are
displayed. If nothing appears on the desktop, click Start, Computer, and double-click the Memory Stick media icon.
!
Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer
or the Memory Stick media, do not force the Memory Stick media into the slot if you cannot insert it smoothly.
Do not insert more than one Memory Stick media into the slot. Improper insertion of the media may damage both your computer and the media.
While the Memory Stick media is in the slot, you cannot close the front panel door. A forceful attempt to close the door may damage both your computer
and the media.
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To view the contents on the Memory Stick media
1 Click Start and Computer to open the Computer window.
2 Double-click the Memory Stick media icon to view the list of data files saved in the Memory Stick media.
To format a Memory Stick media
The Memory Stick media has been formatted in the factory default setting and is ready for use.
If you want to reformat the media with your computer, follow these steps.
!
Be sure to use the device that is designed to format the media and supports the Memory Stick media when formatting the media.
Formatting the Memory Stick media erases the entire data on the media. Before formatting the media, make sure that it does not contain your valuable
data.
Do not remove the Memory Stick media from the slot while formatting the media. This could cause a malfunction.
1 Carefully slide the Memory Stick media into the slot until it clicks into place.
2 Click Start and Computer to open the Computer window.
3 Right-click the Memory Stick media icon and select Format.
4 Click Restore device defaults.
!
The size of the allocation unit and file system may change.
Do not select NTFS from the File system drop-down list as it may cause a malfunction.
✍
The formatting process will be completed more quickly if you select Quick Format in Format options.
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Removing a Memory Stick Media
To remove a Memory Stick media
1 Check that the Media Access indicator light is off.
2 Firmly grasp the extended part of the Memory Stick media.
3 Carefully pull it out of the slot.
!
Always remove the Memory Stick media gently, or it may pop out unexpectedly.
Do not remove the Memory Stick media while the Media Access indicator light is on. If you do, you may lose data. Large volumes of data may take time
to load, so be sure the indicator is off before removing the Memory Stick media.
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Using Other Memory Cards
In addition to the Memory Stick slot, your computer is equipped with an SD memory card slot. You can use this slot to transfer
data among digital cameras, camcorders, music players, and other audio/video devices.
✍
The SD memory card slot is located behind the front panel door. You need to open this door before accessing the slot.
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Before You Use Memory Cards
The SD memory card slot on your computer supports the following memory cards:
❑ SD memory card
❑ SDHC memory card
❑ MultiMediaCard (MMC)
For the latest information on compatible memory cards, see Sony Support Information (page 157) to visit the appropriate
support Web site.
!
Your computer has been tested and found compatible only with major memory card media available as of September 2007. However, not all memory
card media that meet the same specifications as the compatible media are guaranteed of compatibility.
Always insert the correct memory card into the SD memory card slot.
SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 8 GB have been tested and found compatible with your
computer.
The SD memory card slot on your computer does not support the copyright protection and high-speed data transfer features of the SD memory card
and SDHC memory card.
Do not attempt to insert a memory card or memory card adapter of a different type into the SD memory card slot. An incompatible memory card or
memory card adapter may cause difficulty in removing from the slot and can cause damage to your computer.
Use care when inserting or removing a memory card from the SD memory card slot. Do not force the memory card in or out of the slot.
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Inserting a Memory Card
To insert a memory card
1 Slide open the front panel door with your fingertip.
2 Locate the SD memory card slot (page 13).
3 Hold the memory card with the arrow facing upward and pointing toward the memory card slot.
4 Carefully slide the memory card into the slot until it clicks into place.
Do not force the card into the slot.
✍
If the memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
!
While a memory card is in the slot, you cannot close the front panel door. A forceful attempt to close the door may damage both your computer and
the media.
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Removing a Memory Card
!
Do not remove a memory card while the Media Access indicator light is on. If you do, the card or its data may become damaged.
To remove a memory card
1 Check that the Media Access indicator light is off.
2 Firmly grasp the extended part of the memory card.
3 Carefully pull it out of the slot.
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Using the Internet
To use the Internet, you need to connect an external modem device, for example a USB telephone modem, an xDSL modem,
or a cable modem, to your computer. For the detailed instructions on connection setups and modem configuration, see the
manual that came with your modem.
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Using Wireless LAN (WLAN)
Using the Sony Wireless LAN (WLAN), all your digital devices with built-in WLAN functionality communicate freely with each
other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless
(radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings.
You can communicate without an access point, which means that you can communicate with a limited number of computers
(ad-hoc). Or you can communicate through an access point, which allows you to create a full infrastructure network.
✍
In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the
WLAN functionality, read the Safety Information carefully.
WLAN uses the IEEE 802.11a
*
/b/g standard or the IEEE 802.11n
*
draft standard, which specifies the used technology. The standard includes the
encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access
(WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based, interoperable security
enhancements that increase the level of data protection and access control for existing Wi-Fi networks. WPA has been designed to be forward
compatible with the IEEE 802.11i specification. It utilizes the enhanced data encryption TKIP (Temporal Key Integrity Protocol) in addition to user
authentication using 802.1X and EAP (Extensible Authentication Protocol). Data encryption protects the vulnerable wireless link between clients and
access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as: password protection, end-to-end encryption,
virtual private networks, and authentication. WPA2, the second generation of WPA, provides stronger data protection and network access control and
is also designed to secure all versions of 802.11 devices, including 802.11b, 802.11a, 802.11g, and 802.11n draft standard, multi-band and multi-
mode. In addition, based on the ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of
Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible
with WPA.
* See the online specifications to see whether your model supports the IEEE 802.11a standard and/or the IEEE 802.11n draft standard.
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The IEEE 802.11b/g standard is a wireless LAN standard, using the 2.4 GHz bandwidth. The IEEE 802.11g standard provides high-speed
communications, faster than the IEEE 802.11b standard.
The IEEE 802.11a standard is a wireless LAN standard, using the 5 GHz bandwidth, and provides high-speed communications of up to 54 Mbps.
The IEEE 802.11n draft standard is a wireless LAN standard, using the 2.4 or 5 GHz bandwidth, and provides high-speed communications of up to 144
Mbps
*
on the 2.4 GHz bandwidth or up to 300 Mbps
*
on the 5 GHz bandwidth.
* Actual communication speed varies depending on your access point settings and so on.
Your computer may employ the Intel
®
Next-Gen Wireless-N technology
*
compliant with the IEEE 802.11a/b/g standard and the IEEE 802.11n draft
standard.
*Employed only on models that support the IEEE 802.11n draft standard.
Wireless LAN devices using the 2.4 GHz bandwidth and the ones using the 5 GHz bandwidth cannot communicate with each other because the
frequencies are different.
The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference
from other devices that use the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower communication
speed, narrower communication range, or broken wireless connections.
The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device
configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions.
The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the
radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
Deploying IEEE 802.11b and IEEE 802.11g products on the same wireless network may reduce the communication speed due to radio interference.
Taking this into consideration, the IEEE 802.11g products are designed to reduce the communication speed to ensure communications with
IEEE 802.11b products. When the communication speed is not as fast as expected, changing the wireless channel on the access point may increase
the communication speed.
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Connecting the Wireless LAN Antenna
To use the wireless LAN functionality on your computer, you must connect the supplied wireless LAN antenna to your
computer.
To connect the wireless LAN antenna
Screw the wireless LAN antenna cable (1) counterclockwise into the WLAN ANT port (2) on the back of your computer.
!
Be sure to turn the cable plug counterclockwise so as not to damage the WLAN ANT port.
!
Be sure to keep the wireless LAN antenna at least 11 inches (30 cm) away from your computer.
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Communicating without an Access Point (Ad-hoc)
An ad-hoc network is a network in which a LAN is created only by the wireless devices themselves, with no other central
controller or access point. Each device communicates directly with other devices in the network. You can set up an ad-hoc
network easily at home.
❑ If the wireless connection is initiated by the VAIO computer, channel 11 will be selected by default.
❑ If the wireless connection is initiated by peer wireless LAN equipment, the wireless LAN communication will make use of
the channel selected by the peer wireless LAN equipment.
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To communicate without an access point (ad-hoc)
!
You cannot select the 5 GHz bandwidth, which is used for the IEEE 802.11a standard, on ad-hoc networks.
The IEEE 802.11n draft standard, using the 2.4 or 5 GHz bandwidth, is not available on ad-hoc networks.
1 Turn on the WLAN switch.
The Wireless LAN indicator lights up.
2 Click Start and Control Panel.
3 Click View network status and tasks under Network and Internet.
4 Click Set up a connection or network on the left pane.
The Set up a connection or network window appears.
5 Select an option to specify the ad-hoc network settings and click Next.
6 Follow the on-screen instructions.
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Communicating with an Access Point (Infrastructure)
An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access
point (not supplied), for example the Sony Access Point. The access point bridges the wireless and wired LAN and acts as a
central controller for the wireless LAN. The access point coordinates transmission and reception from multiple wireless
devices within a specific range.
The access point will select which channel to use on an infrastructure network.
!
For details on how to select the channel that will be used by the access point, see the manual that came with your access point.
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To connect to a wireless network
1 Make sure an access point is set up.
See the manual that came with your access point for more information.
2 Turn on the WLAN switch.
The Wireless LAN indicator lights up.
3 Click Start and Control Panel.
4 Click View network status and tasks under Network and Internet.
5 Click Manage wireless networks.
6 Click Add.
7 Follow the on-screen instructions.
✍
For WPA-PSK or WPA2-PSK authentication, you must enter a passphrase. The passphrase is case sensitive and must be between 8 and 63
alphanumeric characters long or up to 64 characters long using numbers from 0 to 9 and letters from A to F.
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Using Peripheral Devices
You can add functionality to your VAIO computer by using the various ports on the computer.
❑ Selecting Display Modes (page 87)
❑ Using the Multiple Monitors Function (page 88)
❑ Connecting a Universal Serial Bus (USB) Device (page 90)
❑ Connecting a Printer (page 93)
❑ Connecting an i.LINK Device (page 94)
❑ Connecting to a Network (LAN) (page 96)
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Selecting Display Modes
You can select which display to be used as the primary monitor when two displays (TV, desktop monitor, etc.) are connected
to your computer.
If you want to work on both displays at the same time, see Using the Multiple Monitors Function (page 88) for more
information.
To select a display
1 Click Start and Control Panel.
2 Click Additional Options.
3 Click NVIDIA Control Panel.
4 Select the display setup option under Display.
5 Follow the on-screen instructions to change the settings.
✍
You may not be able to display the same contents on both displays (including a combination of one display and one projector) at the same time,
depending on the type of your display or projector.
Before turning on your computer, turn on the external display.
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Using Peripheral Devices
Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you
have a display connected to the HDMI OUT port and another connected to the monitor (VGA) port, two displays can function
as a single desktop.
You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window
or a toolbar, from one display to the other.
✍
Your external display may not support the Multiple Monitors function.
Certain software applications may not be compatible with Multiple Monitors settings.
Make sure that your computer does not enter Sleep mode while you are using Multiple Monitors mode; otherwise the computer may not return to
Normal mode.
If you set different colors on each display, do not expand a single window across two displays; otherwise your software may not work properly.
Set fewer colors or a lower resolution for each display.
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Using Peripheral Devices
To select the Multiple Monitors mode
1 Click Start and Control Panel.
2 Click Adjust screen resolution under Appearance and Personalization.
The Display Settings window appears.
3 Right-click the number 2 monitor and select Attached.
4 Click OK.
At the confirmation prompt, click Yes.
✍
Additionally, you can set the display colors and resolution for each display and customize the Multiple Monitors mode.
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Using Peripheral Devices
Connecting a Universal Serial Bus (USB) Device
✍
You need to slide open the front panel door to access the USB ports on the front.
Connecting a USB Mouse
To connect a USB mouse
1 Choose the USB port (1) you prefer to use.
2 Plug the USB mouse cable (2) into the USB port.
You can now use your USB mouse (not supplied) (3).
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Using Peripheral Devices
Connecting a USB Floppy Disk Drive
You can purchase a USB floppy disk drive and connect it to your computer.
To connect a USB floppy disk drive
1 Choose the USB port (1) you prefer to use.
2 Plug the USB floppy disk drive cable (2) into the USB port.
Your USB floppy disk drive (3) is now ready for use.
!
When using a USB floppy disk drive, do not apply force on the USB port. This may cause a malfunction.
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Using Peripheral Devices
Disconnecting a USB floppy disk drive
You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is
in Sleep mode may cause the computer to malfunction.
To disconnect a USB floppy disk drive
✍
To disconnect a USB floppy disk drive when your computer is off, skip steps 1 to 8.
1 Close all programs accessing the floppy disk drive.
2 Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
3 Select the floppy disk drive you want to unplug.
4 Click Stop.
The Stop a Hardware device window appears.
5 Confirm that the floppy disk drive can be safely removed from the system.
6 Click OK.
A message appears stating it is now safe to remove the hardware device.
7 Click OK.
8 Click Close to close the Safely Remove Hardware window.
9 Disconnect the floppy disk drive from the computer.
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Using Peripheral Devices
Connecting a Printer
You can connect a Windows-compatible printer to your computer to print documents.
Connecting a Printer Using the USB Port
You can connect a USB printer compatible with your version of Windows to the computer.
✍
You need to slide open the front panel door to access the USB ports on the front.
To connect a printer using the USB port
1 Plug the power cord (1) of your printer into an AC outlet.
2 Choose the USB port (3) you prefer to use.
3 Plug one end of a USB printer cable (2) (not supplied) into the USB port and the other end to your printer.
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Using Peripheral Devices
Connecting an i.LINK Device
Notes on connecting i.LINK devices
❑ Your computer is equipped with an i.LINK port, which you can use to connect to an i.LINK device, such as a digital video
camcorder.
❑ The i.LINK port on your computer does not supply power to external devices generally powered by i.LINK ports.
❑ The i.LINK port supports transfer rates up to 400 Mbps; however, the actual transfer rate depends on the transfer rate of
the external device.
❑ The optional i.LINK cables may not be available in some countries or areas.
❑ An i.LINK connection with other compatible devices is not fully guaranteed.
❑ The i.LINK connection varies depending on the software applications, operating system, and i.LINK-compatible devices
you use. See the manual that came with your software for more information.
❑ Check the working conditions and operating system compatibility of i.LINK-compatible PC peripherals (for example, an
HDD or a CD-RW drive) before you connect them to your computer.
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Using Peripheral Devices
Connecting a Digital Video Camcorder
✍
The i.LINK port is located behind the front panel door. You need to open this door before accessing the port.
To connect a digital video camcorder
Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/
Out port (3) on the digital video camcorder.
✍
On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible.
The Sony digital video camcorder shown here is an example; your digital video camcorder may need to be connected differently.
You cannot access the pictures stored on a Memory Stick media when using an i.LINK connection.
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Using Peripheral Devices
Connecting to a Network (LAN)
You can connect your computer to 100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end
of a network cable (not supplied) to the network (Ethernet) port on the back of the computer and the other end to your network.
For detailed settings and devices needed to connect to the network, ask your network administrator.
!
Your computer has a protective sticker covering the network (Ethernet) port located on its back. Connect a 10BASE-T or 100BASE-TX cable to
the network (Ethernet) port. Using an incorrect cable, such as a phone cable, may result in an electric current overload that can cause a malfunction,
excessive heat, or fire in the network (Ethernet) port. For help on connecting to a network, ask your network administrator.
✍
Your computer can be connected to the network with the default settings.
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Using Peripheral Devices
!
Telephone lines cannot be connected to the network (LAN) connector on your computer.
If the network (LAN) connector is connected to the telephone lines mentioned below, high electric current to the connector may cause damage,
overheating, or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- PBX (private branch exchange)
Do not plug a telephone cable into the network port.
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Customizing Your VAIO Computer
Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn
how to use and customize the look of your Sony software and utilities, etc.
❑ Setting the Password (page 99)
❑ Setting Up Your Computer with VAIO Control Center (page 102)
❑ Using the Power Saving Mode (page 103)
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Customizing Your VAIO Computer
Setting the Password
Use one of the BIOS functions to set the password.
Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your
computer. The power-on password allows you to protect your computer from unauthorized access.
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Customizing Your VAIO Computer
Adding the Power-on Password
The power-on password is provided to protect your computer from unauthorized access.
!
Once you have set the power-on password, you cannot start your computer without entering the password. Make sure not to forget the password. Write
down your password and keep it safe and private from other people.
If you forget the power-on password and need assistance to reset it, a password reset fee will be charged, and your computer may need to be sent in
for depot service for password reset.
To add the power-on password
1 Turn on the computer.
2 Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3 Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
4 On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters (including spaces) long.
5 At the confirmation prompt, press the Enter key.
✍
The following is to configure your computer to prompt password entry when you turn it on or display the BIOS setup screen.
6 Select Password when Power On under Security.
Press the space bar to change the setting from Disabled to Enabled.
7 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer
Changing/Removing the Power-on Password
To change or remove the power-on password
1 Turn on the computer.
2 Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
3 Enter the current password and press the Enter key.
4 Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
5 On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
When confirmation to save the changes is prompted, press the Enter key.
6 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer
Setting Up Your Computer with VAIO Control Center
The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior.
To use VAIO Control Center
1 Click Start, All Programs, and VAIO Control Center.
The VAIO Control Center window appears.
2 Select the desired control item and change the settings.
3 Once finished, click OK.
The setting of the desired item has been changed.
✍
For more information about each option, see the help file on VAIO Control Center.
Some of the control items will not be visible if you open VAIO Control Center as a standard user.
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Customizing Your VAIO Computer
Using the Power Saving Mode
In addition to the normal operating mode, which allows you to turn off specific devices, your computer has a distinct power
saving mode called Sleep mode.
Using Normal Mode
This is the normal state of the computer when it is in use. To save power while not working, you can turn off a specific device
such as the connected display or the hard disk drive.
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Customizing Your VAIO Computer
Using Sleep Mode
Sleep mode temporarily suspends the entire system operations for lower power consumption. The orange power light is on
during this mode.
!
Turn off your computer if you do not intend to use it for a long period of time.
To activate Sleep mode
Click Start, the arrow next to the Lock button, and Sleep.
✍
When your computer is in Sleep mode, you cannot insert a disc.
Alternatively, you can slide the power switch on the wireless keyboard to OFF position, or press the sleep button on the keyboard or the remote
commander to place your computer into Sleep mode.
To return to Normal mode
❑ Press the power button on your computer.
❑ Slide the power switch on the wireless keyboard to the ON position; or press the space bar on the wireless keyboard.
❑ Press the sleep button on the wireless keyboard or the remote commander.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose all unsaved data.
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Customizing Your VAIO Computer
If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep
mode settings.
To change the Sleep mode settings
1 Click Start, Control Panel, Hardware and Sound, and Power Options.
2 Click Change plan settings under the current power plan.
3 Change the time to place the computer into Sleep mode and click Save Changes.
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Upgrading Your VAIO Computer
Upgrading Your VAIO Computer
Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid
invalidation of the warranty during your product warranty period, we recommend that:
❑ You should contact your dealer to install a new component.
❑ You should not install it yourself, if you are not familiar with upgrading a computer.
❑ You should not touch the connectors on any component.
For the type of components available for upgrading and the amount of memory installed on your model, see the online
specifications.
For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
Information (page 157).
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Upgrading Your VAIO Computer
Adding and Removing Memory
If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules.
Before you upgrade your computer's memory, read the notes and procedures in this section.
Notes on adding/removing memory modules
❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This
damage may void your manufacturer's warranty.
❑ Only use memory modules that are compatible with your computer. If a memory module is not detected by the computer
or the Windows operating system becomes unstable, contact the sales dealer or the manufacturer of your memory
module.
❑ Electrostatic discharge (ESD) can damage electronic components. Before touching a memory module, ensure the
following:
❑ The procedures described in this document assume user familiarity with the general terminology associated with
personal computers and with the safety practice and regulatory compliance requirements for using and modifying
electronic equipment.
❑ Turn off your computer and disconnect it from its power source (that is, AC adapter) and from any telecommunication
links, networks, or modems before you remove any cover or panel from the computer. Failure to do so may result in
personal injury or equipment damage.
❑ ESD can damage memory modules and other components. Install the memory module only at an ESD workstation.
If such a station is not available, do not work in a carpeted area, and do not handle materials that produce or hold
static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with an unpainted metal
portion of the chassis while performing the procedure.
❑ Do not open the memory module package before you are ready to change the module. The package protects the
module from ESD.
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Upgrading Your VAIO Computer
❑ Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from ESD.
❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your
computer will result in damage to the computer and any repair costs will not be covered by the warranty.
❑ Do not place the memory module in a location subject to:
❑ Heat sources such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F (35°C) or less than 50°F (10°C)
❑ High humidity
❑ Handle the memory module with care. To avoid injuries to your hands and fingers, do not touch the edges of the
components and circuit boards inside your computer.
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Upgrading Your VAIO Computer
Removing and Installing a Memory Module
To change or add a memory module
1 Shut down the computer and disconnect all peripheral devices.
2 Unplug the computer and wait until the computer cools down.
3 Unscrew the screws (indicated by the arrows below) on the bottom of the computer and remove the memory module
compartment cover.
!
When placing your computer upside down, be sure to put the computer on a soft cloth to protect it from scratches.
4 Touch a metal object to discharge static electricity.
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Upgrading Your VAIO Computer
5 Remove the currently installed memory module as follows:
❑ Pull the latches in the direction of the arrows (1).
The memory module is released.
❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2).
6 Remove the new memory module from its packaging.
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Upgrading Your VAIO Computer
7 Slide the memory module into the memory module slot and push it in until it clicks into place.
!
Do not touch any other components on the motherboard.
Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open
slot.
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Upgrading Your VAIO Computer
Viewing the Amount of Memory
To view the amount of memory
1 Turn on the computer.
2 Click Start, All Programs, and VAIO Control Center.
The VAIO Control Center window appears.
3 Double-click the System Information icon under the System Information folder.
You can view the amount of system memory. If the additional memory does not appear, repeat the whole installation
procedure and restart the computer.
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Precautions
Precautions
This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage.
❑ On Using the Power Source (page 115)
❑ On Handling Your Computer (page 116)
❑ On Handling Floppy Disks (page 119)
❑ On Handling Discs (page 120)
❑ On Using Headphones (page 121)
❑ On Handling Memory Stick Media (page 122)
❑ On Handling the Hard Disk (page 123)
❑ On Updating Your Computer (page 124)
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Precautions
On Using the Power Source
❑ See the online specifications to check the power operation of your model.
❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or a shredder.
❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by
sudden power surges, in an electrical storm, for example.
❑ Do not place heavy objects on the power cord.
❑ To disconnect the cord, pull it out by holding the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time.
❑ Make sure that the AC outlet is easily accessible.
❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
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Precautions
On Handling Your Computer
❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type
of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your
computer.
❑ If you drop a solid object or any liquid onto your computer, shut down the computer and then unplug it. You may want to
have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F (35°C) or less than 50°F (10°C)
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the computer may cause a
malfunction.
❑ Do not place any objects on top of your computer as it may cause:
❑ Degradation in performance of the computer
❑ Discolorations on the surface of the computer
❑ Physical injuries if an object falls; or falls off the computer and breaks
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Precautions
❑ Be sure to place your computer in the flat position as it is not designed for upright placement.
❑ Provide adequate air circulation to prevent internal heat from building up. The internal heat will cause your computer to
malfunction.
❑ Do not place your computer on porous surfaces such as rugs or blankets, or near material such as curtains or
draperies that may block its air vents.
❑ Be sure to allow clearance of at least 2 inches (5 cm) wide on either side (1) of your computer.
❑ Keep the front (2) and back (3) of your computer unblocked.
❑ When holding your computer, be sure to wait until it cools down. The back of your computer may be extremely hot around
the air exhaust vent.
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs,
relocate the computer a suitable distance away from the set.
❑ Use only specified peripheral equipment and interface cables; otherwise, problems may occur.
❑ Do not use cut or damaged connection cables.
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Precautions
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact
an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 157).
❑ Make sure you disconnect the power cord before cleaning your computer.
❑ To avoid losing data if your computer is damaged, back up your data regularly.
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Precautions
On Handling Floppy Disks
❑ Do not open the shutter manually or touch the surface of the floppy disk.
❑ Keep floppy disks away from magnets.
❑ Keep floppy disks away from direct sunlight and other sources of heat.
❑ Keep floppy disks away from any liquid. Do not let them get wet. When you are not using your floppy disk, always remove
it from the floppy disk drive and use a storage case.
❑ If the floppy disk comes with an adhesive label, make sure that the label is properly affixed. If the edge of the label is
curled up, the label may stick to the inside of the floppy disk drive and cause a malfunction or damage your floppy disk.
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Precautions
On Handling Discs
❑ Do not touch the surface of the disc.
❑ Do not drop or bend the disc.
❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole,
as shown below:
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edges and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
❑ Never affix an adhesive label to a disc. This will affect the use of the disc irreparably.
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Precautions
On Handling Memory Stick Media
❑ Do not touch the Memory Stick media connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with the Memory Stick media as a label.
❑ Do not bend, drop, or apply strong shock to the Memory Stick media.
❑ Do not disassemble or modify Memory Stick media.
❑ Do not let Memory Stick media get wet.
❑ Do not use or store Memory Stick media in a location subject to:
❑ Static electricity
❑ Electrical noise
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with the Memory Stick media.
❑ Be sure to make a backup copy of your valuable data.
❑ Keep the Memory Stick media and Memory Stick Adaptors out of reach of children. There is a risk of swallowing them.
❑ When using the Memory Stick Duo media, do not use a fine-tipped pen to write on the label adhered to the Memory Stick
Duo media. Exerting pressure on the media may damage internal components.
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Precautions
On Handling the Hard Disk
The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged
by mechanical vibration, shock, or dust.
Although the hard disk drive has the internal safety device to prevent losing data due to mechanical vibration, shock or dust,
you should be careful when handling your computer.
To avoid damaging your hard disk drive
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not move your computer while the power is on.
❑ Do not turn off the power or restart your computer while reading or writing data to the hard disk drive.
❑ Do not use your computer in a place subject to extreme changes in temperature.
✍
If the hard disk drive is damaged, the data cannot be restored.
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Precautions
On Updating Your Computer
Confirm that the latest updates have been installed on your computer using the following software applications so that the
computer can run more efficiently.
To confirm that they have been installed on the computer, follow these steps for each software application:
❑ Windows Update
Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
❑ VAIO Update 3
Click Start, All Programs, VAIO Update 3, and VAIO Update Options and then follow the on-screen instructions.
If you have not yet installed the latest updates, install them with the above software. To download and install the updates on
the computer, the computer must be connected to the Internet. For information on how to connect the computer to the
Internet, see Using the Internet (page 76).
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Troubleshooting
Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support Web site
at the following URLs:
http://esupport.sony.com/EN/VAIO/
for
customers in USA
http://sony.ca/view/Computers_Bulletins.htm
for customers in Canada
http://esupport.sony.com/ES/VAIO/
for customers in Spanish speaking Latin American countries or areas
http://esupport.sony.com/ES/VAIO/BR/
for customers in Brazil
❑ Computer (page 126)
❑ System Security (page 133)
❑ Networking (page 135)
❑ Optical Discs (page 138)
❑ Display (page 142)
❑ Printing (page 145)
❑ Microphone (page 146)
❑ Speakers (page 147)
❑ Keyboard (page 149)
❑ Touch Pad (page 150)
❑ Floppy Disks (page 151)
❑ Audio/Video (page 152)
❑ Memory Stick Media (page 155)
❑ Peripherals (page 156)
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Troubleshooting
Computer
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows
the power is on.
❑ Make sure the floppy disk drive (if applicable) is empty.
❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.
❑ Make sure your external display is plugged into an appropriate power source and turned on.
❑ Make sure the brightness and contrast controls on your external display are adjusted correctly.
❑ Disconnect the AC adapter. Wait three to five minutes. Reattach the AC adapter and press the power button to turn on
your computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Remove any extra memory modules you may have installed since purchase.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is
supplied by Sony for your VAIO computer.
❑ Make sure your computer is not in Sleep mode by pressing the power button on the computer or the sleep button on the
wireless keyboard or the remote commander. If you press and hold the power button for more than four seconds, your
computer will turn off automatically.
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Troubleshooting
What should I do if a BIOS error appears when I turn on my computer?
If the message "Press <F1> to resume, <F2> to setup" appears at the bottom of the screen, follow these steps:
1 Press the F2 key.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo
appears.
2 Set the date (month/day/year). Press the Enter key.
3 Press the
m key to select System Time, and then set the time (hour: minute: second). Press the Enter key.
4 Press the
, key to select the Exit tab, and then press the F9 key.
At the confirmation prompt, press the Enter key.
5 Select Exit Setup, and press the Enter key.
At the confirmation prompt, press the Enter key.
Your computer restarts.
If this occurs frequently, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
Information (page 157).
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Troubleshooting
What should I do if the power indicator lights but my screen remains blank?
❑ Make sure the proper input for your display (HDMI-compatible TV or VGA monitor) is selected.
❑ Make sure your display (HDMI-compatible TV or VGA monitor) is turned on.
❑ If your display is still blank, follow these steps:
1 Press the power button on your computer for more than four seconds to check that the power indicator goes out. Then
turn on your computer again.
2 If your display still remains blank, unplug the power cord and leave the computer for about a minute. Then plug in the
power cord and turn on the computer again.
!
Turning off your computer with the power button may cause loss of unsaved data.
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Troubleshooting
What should I do if my computer or software stops responding?
❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application
window.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Shut Down to turn off your computer.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button
and Shut Down.
If the Windows Security window appears, click Shut Down.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
❑ If your computer still does not turn off, press and hold the power button until the computer turns off.
❑ Remove the AC adapter.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
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Why doesn't my computer enter Sleep mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode.
To restore your computer to normal operating stability
1 Close all open programs.
2 Click Start, the arrow next to the Lock button, and Restart.
3 If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
4 If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
What should I do if Windows does not start, showing a message, when I start my
computer?
❑ Make sure your computer does not have a "non-bootable" disc in the optical disc drive.
❑ If a non-bootable disc is in the drive, follow these steps:
1 Remove the disc.
2 Restart your computer and confirm that the Windows operating system launches properly.
❑ If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Press and hold the power button for more than four seconds to check that the VAIO power indicator
goes off. Wait for 10 or 15 seconds, then restart your computer and enter the correct password. When entering the
password, check that the Num Lock indicator and Caps Lock indicator on the wireless keyboard are off. If any are lit, press
the Num Lock key or the Caps Lock key to turn off the indicator before entering the password.
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What should I do if my game software does not work or it keeps crashing?
❑ Check the Web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.
What should I do if I cannot remember the BIOS password?
If you have forgotten the BIOS password, contact an authorized Sony Service Center to reset it. A reset fee will be charged.
To find the nearest center or agent, see Sony Support Information (page 157).
Why does it take time before my computer starts?
If the Symantec-Norton Firewall is active, it may take some time before the desktop screen appears due to network security
checkups.
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Why doesn't my screen turn off when the time selected for the automatic turn-off action
has passed?
The VAIO Original Screen Saver disables the timer setting, which you can select using the Windows power options, for your
screen to turn off.
Select the screen saver other than the VAIO Original Screen Saver.
How do I check the volume of the recovery partition?
Your hard disk drive contains the recovery partition where data for the system recovery is stored. To check the volume of the
recovery partition, follow these steps:
1 Click Start, right-click Computer, and select Manage.
The Computer Management window appears.
2 Click Disk Management under Storage on the left pane.
The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row on the center pane.
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System Security
How can I protect my computer against security threats, such as viruses?
The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing the following:
!
Your computer must be connected to the Internet before you can receive updates.
1 Connect to the Internet.
2 Double-click the Windows Security Alerts icon on the taskbar.
3 Follow the on-screen instructions to set up automatic or scheduled updates.
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How do I keep my antivirus software updated?
You can keep the Symantec-Norton Application software program current with the latest updates from Symantec
Corporation.
To download and install the latest security update, follow these steps:
For Norton Internet Security
1 Click Start, All Programs, Norton Internet Security, and Norton Internet Security.
2 Click the item to update the software on the left pane.
3 Follow the on-screen instructions to select and download updates.
For Norton 360
1 Click Start, All Programs, and Norton 360.
2 Click the item to update the software.
3 Follow the on-screen instructions to select and download updates.
!
Your computer must be connected to the Internet before you can receive updates.
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Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection availability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑ Make sure the WLAN switch is on and the Wireless LAN indicator is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1 Click Start and Control Panel.
2 Click View network status and tasks under Network and Internet.
3 Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Move your computer away from obstructions or closer to any access point you may be using.
❑ Make sure your computer is properly configured for Internet access.
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Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
move your computer away from obstructions or closer to any access point you may be using.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
How do I avoid data transfer interruptions?
❑ When your computer is connected to an access point, data transfer interruptions may occur when using large files or if
the computer is in close proximity to microwaves and cordless telephones.
❑ Move your computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See the manual that came with your access point for more information.
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What are channels?
❑ Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access
point channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
Why does the network connection stop when I change the encryption key?
Two computers with the wireless LAN functionality may lose a peer-to-peer network connection if the encryption key is
changed. You can either change the encryption key back to the original profile or re-enter the key on both computers so the
key matches.
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Troubleshooting
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
2 Remove the disc from the optical disc drive.
3 Check the disc for dirt or damage. If you need to clean the disc, see On Handling Discs (page 120) for instructions.
What should I do if the drive tray does not open?
❑ Make sure your computer is on.
❑ Push in the optical disc drive tray.
❑ If this does not work, click Start and Computer. Right-click the optical disc drive icon and select Eject.
❑ Try restarting your computer.
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What should I do if I cannot play a disc properly on my computer?
❑ Make sure the disc is inserted into the optical disc drive with the label facing upward.
❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps:
1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
2 Remove the disc from the optical disc drive.
3 Check the disc for dirt or damage. If you need to clean the disc, see On Handling Discs (page 120) for instructions.
❑ If you are playing a disc and cannot hear sound, do any of the following:
❑ Check if the volume is turned off or minimized by the muting or volume button, respectively, on the remote commander.
❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
❑ Make sure the correct driver software is installed. Follow these steps:
1 Click Start and Control Panel.
2 Click System and Maintenance.
3 Click System.
4 Click Device Manager on the left pane.
The Device Manager window appears with a listing of your computer's hardware devices.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the
drivers.
5 Double-click the optical disc drive device to open a list of the optical disc drives of your computer.
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6 Double-click the desired drive.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
7 Click OK to close the window.
❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive
and damage the drive or cause it to malfunction.
❑ If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the DVD package to
make sure the region code is compatible with the optical disc drive.
❑ If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the
computer to malfunction.
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What should I do if I cannot play Blu-ray Disc media?
You may not be able to play some Blu-ray Disc contents on your computer. To play such contents, download and install the
latest updates for WinDVD BD using VAIO Update.
To download and install the updates on the computer, it must be connected to the Internet. For information on how to connect
the computer to the Internet, see Using the Internet (page 76).
What should I do if I cannot write data to CD media?
❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
❑ Stop using the keyboard.
❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
❑ Make sure you are using the correct DVD recordable media.
❑ Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of
DVD recordable media do not work.
❑ The preinstalled software on your computer does not support copying DVD movies. Macrovision or a similar video
protection technology prevents users from copying DVD movies. Copying a DVD movie would be a copyright infringement
and therefore illegal.
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Display
What should I do if my TV screen remains blank?
❑ Make sure that both power cords of your computer and TV are securely plugged into power sources.
❑ Make sure that your computer and TV are properly connected.
❑ Make sure that both your computer and TV are turned on.
❑ When two displays are connected to your computer, make sure that the display settings are correct on the other display.
See Selecting Display Modes (page 87).
What should I do if my TV screen is dark?
❑ Adjust the brightness control on your TV to brighten the screen. See the manual that came with your TV for the detailed
instructions.
❑ Check other inputs on your TV for brightness. If they also appear dark, see the manual that came with your TV for
adjustment.
What should I do if my TV screen shows distorted images?
Make sure that your computer and TV are properly connected.
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What should I do if the screen of my TV that is connected to the HDMI OUT port remains
blank?
❑ Unplug the HDMI cable once and plug it back.
❑ Your TV may not be HDCP compliant. Be sure to use an HDCP compliant TV.
❑ When two displays are connected to your computer, make sure that the display settings are correct on the other display.
See Selecting Display Modes (page 87).
What should I do if my TV screen does not show a clear view of the Windows desktop?
Depending on your TV, it may not be capable of displaying the Windows desktop as clearly as computer displays. You may
solve this problem by disabling the image quality settings on your TV, such as noise reduction, correction features, and
enhancer features; but it also depends on your TV if such changes to the settings are available. For more information, see
the manual that came with your TV.
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How do I run Windows Aero?
!
This Q & A entry applies to selected models only.
To run Windows Aero, follow these steps:
1 Click Start and Control Panel.
2 Click Customize colors under Appearance and Personalization.
3 Click Open classic appearance properties for more color options.
The Appearance Settings window appears.
4 Select Windows Aero from the Color scheme options on the Appearance tab.
5 Click OK.
For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
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Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from Sleep mode, then restart the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1 Click Start and Control Panel.
2 Click Printer under Hardware and Sound.
3 Right-click the printer icon and select Properties.
4 Click the Ports tab.
5 Click to cancel the Enable bidirectional support check box.
6 Click OK.
This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status
monitoring, and remote panel.
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Troubleshooting
Microphone
What should I do if my microphone does not work?
If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone
jack on your computer.
How can I prevent microphone feedback?
Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
To prevent this problem:
❑ Keep the microphone away from a sound output device.
❑ Turn down the volume of the speakers and the microphone.
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Speakers
What should I do if my external speakers do not work?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑ Make sure your speakers are designed for computer use.
❑ If your speakers have a muting button, set the button to off.
❑ The volume may have been turned off by the muting button on the remote commander. Press the button once again.
❑ The volume may have been turned off by one of the volume control buttons on the remote commander. Press the other
to turn up the volume loud enough to hear sound.
❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with your speakers for more information.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To configure the sound output device, follow these steps:
1 Close all open programs.
2 Click Start and Control Panel.
3 Click Hardware and Sound.
4 Click Manage audio devices under Sound.
5 On the Playback tab, select the desired device for sound output and click Set Default.
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What should I do if I do not hear microphone sound from my HDMI-compatible TV?
Your computer is not capable of outputting audio signals from the microphone jack directly through the HDMI port. Save the
audio data first to an audio file, and then play it back to output through the HDMI port.
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Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your wireless keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1 Click Start and Control Panel.
2 Click Clock, Language, and Region, and click Regional and Language Options.
3 Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
❑ If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator
is off. If the Num lock indicator is on, press the Num Lk key to turn it off before entering these characters.
❑ Avoid using any wireless devices that exchange radio signals on the 2.4 GHz frequency band near the wireless keyboard.
These devices may cause interference, causing the keyboard to stop working properly.
❑ Do not place metal furniture or objects near your computer or wireless keyboard, as this may create interference, causing
the keyboard to stop working properly.
What should I do if my computer does not recognize my keyboard?
❑ Make sure the power switch on the wireless keyboard is in the ON position.
❑ Make sure the supplied AA batteries are properly installed.
❑ Press the CONNECT button on your computer and then on the wireless keyboard to re-establish the connection between
the two devices.
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Touch Pad
What should I do if the touch pad does not work?
❑ Make sure that a mouse is not connected to your computer.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Restart to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
If the Windows Security window appears, click Restart.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
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Floppy Disks
Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is
connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1 Close all programs that are accessing the floppy disk drive.
2 Wait for the LED indicator on the floppy disk drive to turn off.
3 Push the eject button to remove the disk, and disconnect the USB floppy disk drive from your computer.
4 Reconnect the floppy disk drive by inserting the USB connector into the USB port.
5 Restart the computer by clicking Start, the arrow next to the Lock button, and Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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Troubleshooting
Audio/Video
What should I do if I cannot use my DV camcorder?
If it is prompted that the i.LINK device seems to be disconnected or turned off, the i.LINK cable may not be securely plugged
into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK Device
(page 94) for more information.
✍
i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK
connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK
connection can communicate with each other. See the manual that came with your compatible i.LINK device for more information on operating
conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk drive, confirm
their operating system compatibility and required operating conditions.
How do I turn off the Windows startup sound?
To turn off the Windows startup sound, follow these steps:
1 Click Start and Control Panel.
2 Click Hardware and Sound.
3 Click Manage audio devices under Sound.
4 On the Sounds tab, click to cancel the Play Windows Startup sound check box.
5 Click OK.
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What should I do if I do not hear the sound from the sound output device connected to the
HDMI OUT or OPTICAL OUT port?
❑ Once you have connected a device to the HDMI OUT or OPTICAL OUT port, you need to change the device for sound
output if you want to hear sound from the device.
To change the sound output device, follow these steps:
1 Close all open programs.
2 Click Start and Control Panel.
3 Click Hardware and Sound.
4 Click Manage audio devices under Sound.
5 On the Playback tab, select the desired device for sound output and click Set Default.
❑ If you still hear no sound from the sound output device, follow these steps:
1 Follow steps 1 to 4 above.
2 On the Playback tab, select the HDMI or S/PDIF icon and click Properties.
3 Click the Advanced tab.
4 Select the sample rate and bit depth (for example, 48000 Hz, 16 bit) which the device supports.
5 Click OK.
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How do I output the Dolby Digital or DTS sound through an S/PDIF or HDMI-compatible
device?
To output the Dolby Digital or DTS sound from a disc through an S/PDIF or HDMI-compatible device connected to your
computer, follow these steps:
1 Click Start and Control Panel.
2 Click Hardware and Sound.
3 Click Manage audio devices under Sound.
4 On the Playback tab, select the optical out or HDMI icon and click Properties.
5 Click the Supported Formats tab.
6 Click to select the DTS Audio and Dolby Digital check boxes.
7 Click OK.
!
If the Dolby Digital or DTS output is connected to a device that does not support it, the device will not play any sound. In such a case, cancel the DTS
Audio and Dolby Digital check boxes.
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Memory Stick Media
What should I do if I cannot use Memory Stick media, which were formatted on a VAIO
computer, on other devices?
You may need to reformat your Memory Stick media.
Formatting Memory Stick media erases all data, including music data previously saved on it. Before you reformat Memory
Stick media, back up important data and confirm that the media does not contain files you want to keep.
1 Copy the data from the Memory Stick media onto your hard disk drive to save data or images.
2 Format the Memory Stick media by following the steps in To format a Memory Stick media (page 69).
Why can't I save music files onto my Memory Stick media?
Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo.
!
Use of recorded music requires permission from the copyright holders.
Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.
Can I copy images from a digital camera using Memory Stick media?
Yes, and you can view video clips that you have recorded with Memory Stick media-compatible digital cameras.
Why can't I write data to Memory Stick media?
Some versions of Memory Stick media are equipped with an erasure prevention switch to protect data from accidental erasure
or overwriting. Make sure the erasure prevention switch is off.
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Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the
AC outlet.
❑ Try using another USB port on your computer. The driver could be installed to the specific port you used the first time you
connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of the distribution of power. We recommend you connect the
device directly to your computer without a hub.
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Support Options
Support Options
This section contains information on where to go for answers to questions about your VAIO computer and the preinstalled
software.
Sony Support Information
See the following sources for answers in the sequence listed below.
1 VAIO Computer Documentation
This on-screen User Guide (this manual) and the printed Welcome mat provide information on how to maximize your
computer's capabilities and solve common problems.
2 Program Guides and Help Files
The preinstalled programs on your computer may be supplied with individual help guides. These guides are stored on the
hard disk drive as on-screen help files. You can find the help files from the help menu under the specific program.
3 Operating System Online Support
Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
visit Microsoft customer support at: http://support.microsoft.com/directory/
.
4 Sony Computing Support
This service provides instant access to information on commonly encountered problems. Type a description of the
problem and the Knowledge Database searches for the corresponding solutions online.
You can visit the Sony online support Web site at the following URLs:
http://esupport.sony.com/EN/VAIO/
for customers in USA
http://sony.ca/view/Computers_Bulletins.htm
for customers in Canada
http://esupport.sony.com/ES/VAIO/
for customers in Spanish speaking Latin American countries or areas
http://esupport.sony.com/ES/VAIO/BR/
for customers in Brazil
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Support Options
For customers in Latin American countries or areas
Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and
most efficient services, have the following information readily available:
1 Your VAIO computer model
You can find it at the lower right corner of the display on the notebook, and in the same place on the front panel of the
CPU on the desktop.
2 Your computer's serial number
You can find it on the back or bottom of the notebook or on the back of the desktop; the serial number is the last 7 digits
of the number below the barcode.
3 The operating system on your computer
4 The hardware component or the software program that is causing you the problem
5 A brief description of the problem
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Support Options
In order to contact a Sony technical support representative, call the following numbers:
❑ In Argentina:
(011) 6770-SONY (7669)
❑ In Mexico:
In Mexico City: 5002-9819
In the Mexican Republic: 01-800-759-7669
❑ In Colombia:
01-800-550-7000
❑ In Peru:
0-801-1-7000 or 511-6100
❑ In Chile:
800-261-800
From mobile phones: 02-754-6333
❑ In Venezuela:
0-800-1-SONY-00 (0-800-1-7669-00)
❑ In Panama:
800-2050
❑ In Brazil:
(11) 3677-1080
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Support Options
Program Support Information
Depending on the computer model and particular configuration you purchased, your computer may not include all of the
software programs listed below.
Contacts for Sony software products are listed below:
❑ For customers in USA
Web site http://esupport.sony.com/EN/VAIO/
Telephone 888-4-SONY-PC (888-476-6972)
❑ For customers in Canada
Web site http://sony.ca/view/Computers_Bulletins.htm
Telephone 888-4-SONY-PC (888-476-6972)
❑ For customers in Spanish speaking Latin American countries or areas
Web site http://esupport.sony.com/ES/VAIO/
❑ For customers in Brazil
Web site http://esupport.sony.com/ES/VAIO/BR/
For contacts about third-party software products, see the following.
Adobe
®
Photoshop
®
Elements, Premiere
®
Elements, Acrobat
®
Reader
®
Adobe Systems Inc.
❑ For customers in USA and Canada
Web site http://www.adobe.com/support
Telephone 800-685-3652
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Support Options
America Online
®
service (Dial-Up)
America Online, Inc.
❑ For customers in USA and Canada
Web site http://www.aol.com
AOL
®
Toolbar
America Online, Inc.
❑ For customers in USA and Canada
Web site http://help.aol.com/help
AOL
®
Instant Messenger
™
application
America Online, Inc.
❑ For customers in USA and Canada
Web site http://www.aim.com
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Support Options
Click to Disc
®
software
Sony Electronics Inc.
At the touch of a button, Click to Disc software allows you to automatically burn DVDs from a digital video (DV) device.
Create DVDs by capturing video contents straight from a DV device or by importing video from stored files — and you
can also edit the video. Create DVD photo albums and slide shows with picture files or by importing pictures from a digital
still camera. You can give a professional look to your DVDs by adding chapter menus, backgrounds, and menu screens.
You are only a few clicks away from creating your own DVDs!
For contacts about the software, see Program Support Information (page 161).
Corel
®
Paint Shop Pro Photo X2 30-Day Trial
Corel Corporation
Edit, enhance and share digital photos.
❑ For customers in USA and Canada
Web site http://www.corel.com/support
eBay
®
eBay Inc.
❑ For customers in USA and Canada
Web site http://pages.ebay.com/help/index.html
164
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Support Options
InterVideo InstantON
®
InterVideo, Inc.
❑ For customers in USA and Canada
Web site http://www.intervideo.com/jsp/Support.jsp
LocationFree
®
Player
Sony Electronics Inc.
For contacts about the software, see Program Support Information (page 161).
Magic-i
™
Visual Effects
ArcSoft, Inc.
A smart and simple webcam application designed to enhance users' video chat experience through frames, effects, and
themes.
❑ For customers in USA and Canada
Web site http://www.arcsoft.com/support/
Microsoft
®
Office Basic Edition, Office Professional Edition, Office Small Business Edition, Office Ready
Microsoft Corp.
❑ For customers in USA and Canada
Web site http://support.microsoft.com
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Support Options
60-Day Trial Version of Microsoft
®
Office
!
The Microsoft Office 60-Day Trial software included with this computer system is intended for evaluation purposes only. The software has been installed
and you must activate the software before you can use it. Product activation procedures will be detailed during initial launch of the software; activation
requires Internet access. This software has an expiration date of 60 days from the date of first use, at which time the software will operate under
reduced-functionality mode, limiting end-user options and operations.
Microsoft Corp.
❑ For customers in USA and Canada
Web site http://support.microsoft.com
Microsoft
®
Internet Explorer, Movie Maker, Media Player, Works
Microsoft Corp.
❑ For customers in USA and Canada
Web site http://support.microsoft.com
Microsoft
®
Streets & Trips
Microsoft Corp.
A comprehensive trip planning software.
❑ For customers in USA and Canada
Web site http://support.microsoft.com
166
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Support Options
14-Day Trial Version of Napster
®
Napster, Inc.
❑ For customers in USA and Canada
Web site http://www.napster.com
Norton Internet Security
™
Symantec Corporation
❑ For customers in USA and Canada
Web site http://www.symantec.com/techsupp
Norton 360
™
All-in-One Security
Symantec Corporation
❑ For customers in USA and Canada
Web site http://www.symantec.com/techsupp
Protector Suite QL
Sony Electronics Inc.
Protector Suite QL Edition allows you to easily setup your fingerprint sensor equipped on your computer. Protector Suite
QL supports fingerprint logon, fast user switching, file encryption, registering forms and more.
For contacts about the software, see Program Support Information (page 161).
167
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Support Options
QuickBooks
®
Simple Start
Intuit Inc.
❑ For customers in USA and Canada
Web site http://www.intuit.com/support/
Quicken 2008 Deluxe
Intuit Inc.
❑ For customers in USA and Canada
Web site http://www.intuit.com/support/
Roxio
®
Easy Media Creator
®
9 Suite
Sonic Solutions
❑ For customers in USA and Canada
Web site http://support.sonic.com/
SmartWi
™
Connection Utility
Sony Electronics Inc.
SmartWi Connection Utility allows you to easily switch between the various wireless components (Wireless LAN, Wireless
WAN, and Bluetooth
™
technology connectivity) that came with your computer.
For contacts about the software, see Program Support Information (page 161).
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Support Options
SonicStage
™
Mastering Studio software
Sony Electronics Inc.
Use SonicStage Mastering Studio software to record songs from analog records or cassette tapes into your computer
and output them to CDs, DVDs, or audio files in WAV format.
For contacts about the software, see Program Support Information (page 161).
Spy Sweeper
™
Webroot Software, Inc.
❑ For customers in USA and Canada
Web site http://webroot.custhelp.com
Telephone 866-612-4227
VAIO
®
Camera Capture Utility
Sony Electronics Inc.
VAIO Camera Capture Utility is provided for capturing still images and movies with the external camera connected to a
USB port or an i.LINK
®
port on your computer or with the built-in MOTION EYE
®
camera on your computer.
For contacts about the software, see Program Support Information (page 161).
169
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Support Options
VAIO
®
Control Center
Sony Electronics Inc.
VAIO Control Center provides a centralized location that gathers resources to configure your VAIO computer and view
your computer's configuration and specifications.
For contacts about the software, see Program Support Information (page 161).
VAIO
®
Edit Component
Sony Electronics Inc.
VAIO Edit Component provides enhanced editing functionality when using Adobe
®
Premiere
®
Pro or Adobe Premiere
Elements on your VAIO computer.
For contacts about the software, see Program Support Information (page 161).
VAIO
®
Hardware Diagnostic
Sony Electronics Inc.
For contacts about the software, see Program Support Information (page 161).
VAIO
®
Launcher
Sony Electronics Inc.
For contacts about the software, see Program Support Information (page 161).
170
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Support Options
VAIO Media
™
software
Sony Electronics Inc.
VAIO Media
™
software brings multimedia to your network, enabling you to share music, video, and still image files
between your VAIO
®
computers. You can set up one or more VAIO computers as "media servers," which store your
multimedia files and make them available to other compatible VAIO computers on your wired or wireless network.
For contacts about the software, see Program Support Information (page 161).
VAIO
®
Movie Story
Sony Electronics Inc.
Bringing pictures and video to life with this simple-to-use application.
For contacts about the software, see Program Support Information (page 161).
VAIO
®
MusicBox
Sony Electronics Inc.
Select and play songs that are automatically categorized into moods.
For contacts about the software, see Program Support Information (page 161).
VAIO
®
Security Center
Sony Electronics Inc.
Sony cares about your VAIO personal computer. The VAIO Security Center highlights some of the security features your
machine includes.
For contacts about the software, see Program Support Information (page 161).
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Support Options
VAIO
®
Smart Network
Sony Electronics Inc.
For contacts about the software, see Program Support Information (page 161).
VAIO
®
Touch Launcher
Sony Electronics Inc.
VAIO Touch Launcher allows you to run an application program or change the sound/display settings with the buttons on
the launcher window.
For contacts about the software, see Program Support Information (page 161).
VAIO
®
Update 3
Sony Electronics Inc.
The VAIO Update utility helps you keep your VAIO
®
computer up to date by regularly checking the Sony online support
Web site for important software updates and information for your specific VAIO computer model.
For contacts about the software, see Program Support Information (page 161).
VAIO
®
Video & Photo Suite
Sony Electronics Inc.
VAIO Content Importer and VAIO Content Exporter are included in this utility software. This software enables you to
import and export your media files to or from a DVD, digital still camera, or camcorder.
For contacts about the software, see Program Support Information (page 161).
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Support Options
VAIO
®
Wireless Switch Setting Utility
Sony Electronics Inc.
For contacts about the software, see Program Support Information (page 161).
WinDVD
®
software for VAIO
®
computers
InterVideo, Inc.
❑ For customers in USA and Canada
Web site http://www.intervideo.com/jsp/Support.jsp
Telephone 1-800-772-6735
Zoom Utility
Sony Electronics Inc.
The Zoom Utility will allow you to magnify a portion of the screen.
For contacts about the software, see Program Support Information (page 161).
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Trademarks
© 2008 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited.
Sony, the Sony logo, VAIO, the VAIO logo, Memory Stick, Memory Stick Duo, MagicGate, OpenMG, OpenMG X, Memory
Stick PRO Duo, Memory Stick PRO, Memory Stick PRO-HG, Memory Stick Micro, M2, Memory Stick logo, Memory Stick
Export, Memory Stick Import, Micro Vault, Micro Vault EX, MOTION EYE, Sony Style, DVgate, DVgate Plus, i.LINK, VAIO
Digital Studio, VAIO Media, VAIO Media Music Server, VAIO Media Photo Server, VAIO Media Console, VAIO Sphere, VAIO
World, VAIO Zone, Vegas, VAIO Media Video Server, Click to Disc, Click to BD, G-Sensor, like.no.other, CLIÉ, CLIÉ Files,
CLIÉ Launcher, CLIÉ Memo, Handycam, LocationFree, LocationFree Player, MICROMV, SonicStage, SonicFlow, SmartWi,
ImageStation, ATRAC, ATRAC3, and "BRAVIA" are trademarks or registered trademarks of Sony Corporation.
Intel, Centrino, Core, Celeron, Xenon, and Pentium are trademarks or registered trademarks of Intel Corporation in the United
States and/or other countries.
Microsoft, Windows, Windows Media, Windows Mobile, Windows NT, Windows Vista, BitLocker, Outlook, Excel, MS-DOS,
PowerPoint, ReadyBoost, Internet Explorer, Aero, and the Windows logo are trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
PS/2 is a registered trademark of IBM Corporation.
Blu-ray Disc and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association.
SD Logo is a trademark.
SDHC Logo is a trademark.
MultiMediaCard is a trademark of MultiMediaCard Association.
All other names of systems, products and services are trademarks of their respective owners. In the manual, the ™ or ®
marks may not be specified.
