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15
Customer Service en-us
2. Put the cooktop in place and tighten the screws
uniformly.
3. Put the burner parts and pan supports in place,
making sure they are positioned correctly.
4. Attach the control knobs.
Check that the appliance is working after conversion:
Yellow tips must not be visible on the flames. When
turning the control knob quickly between the highest and
the lowest setting, the burner must not go out and
flashback must not occur.
Note: Attach the sticker showing the new gas type next to
the rating plate on the appliance.
Save the nozzles removed from the appliance for future
use.
Customer Service
Customer Service
If your appliance needs repairs, our customer service is
there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the least
amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can support
you in a qualified manner. You will find the type plate with
these numbers on the bottom of the appliance. To avoid
having to search for a long time when you need it, you
can enter your appliance data and the customer support
telephone number here.
Please read the use and care instructions provided with
your appliance. Failure to do so may result in an error in
using the appliance. This could result in a service call
that instead of fixing a mechanical issue is only needed
for customer education. Such calls are not covered by the
appliance warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
E-Nr. FD-Nr.
Customer Service O
USA 877 442 4436
toll-free
CANADA 877 442 4436
toll-free
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