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EN 16
TROUBLESHOOTING
PROBLEM
CAUSE REMEDY
The inside illumination light bulb does not
turn on.
• The light bulb is burned out.
• Electricity absence.
• Door switch is blocked.
• Replace the lamp bulb (see lighting).
• The power cord is not properly plugged in.
• Check whether the appliance is switched off.
(see Temperature Adjustment).
• Ensure that there is a current in the house.
• Chec
k that it is active.
• The doors are not closed.
• The doors are frequently opened
• Erroneous setting of the temperature.
• The refrigerator and freezer have been exce-
ssively fi lled.
• Surrounding temperature is too low.
• No electrical power.
• The rear of the appliance is too close to the
wall.
• Check that the door and gaskets close
properly.
• Avoid unnecessary opening of the doors for a
period of time.
• Check the position of the knob or temperature
setting and, if it is possible, cool even more
(see Temperature adjustment)
• Wait for the stabilization of the temperature of
the refrigerator or freezer.
• Check that the ambient temperature is in
accordance with what is indicated on the na-
meplate (see Installation).
• The power cord is not properly plugged in.
• Check whether the appliance is switched off
(see Temperature adjustment)
• Ensure that in the home there is current.
• Move the appliance away from the wall (see
Installation).
The refrigerator and freezer do not suffi cient-
ly cool.
The food in the refrigerator freezes.
• Erroneous setting of the temperature.
• Food in contact with the back wall.
• The freezing of too much fresh food causes a
lowering of the temperature of the refrigerator
• Check the position of the knob or temperature
setting (see Temperature Adjustment) and, if
possible, decrease temperature setting.
• Separate the food from the back wall of the
refrigerator.
• Do not exceed the maximum amount to be
frozen (see Freezing).
• Products that are not NoFrost:
the drain tube could be clogged.
• Clean the drain tube with a stick or the like to
allow the discharge of water.
The bottom of the refrigerator compartment
is wet or droplets are present.
Presence of drops or water on the back wall
of the refrigerator.
• Normal operation of the refrigerator.
• It is not a defect (see Defrosting).
Presence of water in the vegetable drawer.
• Lack of air circulation.
• Vegetables and fruits with too much moisture.
• Verify that your glass shelf tray vegetables are
not put foods that prevent air circulation.
• Wrap the fruit and vegetable materials
plastic such as, for example, fi lms, bags or
containers.
The motor runs continuously.
• The doors are not closed.
• The doors are opened frequently.
• Ambient temperature is very high.
• Thickness of frost than 3mm.
• Make sure the doors are closed and if the seals
close proper
ly.
• Avoid unnecessary open ports for a certain
period.
• Verify that the ambient temperature is in accor-
dance with the specifi cations on the nameplate
(see Installation).
• Set the thermostat knob on low numbers / Set
the display a warmer temperature.
• Defrost the unit (see Defrosting).
The temperature of some external parts is
high.
• Presence of the condensate drain pipe. • It is normall: temperatures are high to prevent
the formation of condensation on certain parts.
The frozen food is thawing.
• The ambient temperature range below
climate class of the product.
The compressor starts rarely
• The freezer door is not closed.
• Move the unit to a warmer or heat the room.
• Make sure the door is closed and that the
gasket is sealing properly.
Condensation on the outside.
• Environment too moist. • Move the unit in a less humid.
IF YOU ARE NOT SOLVED THE PROBLEM, CONTACT THE SERVICE CENTER, PLEASE GIVE THE TYPE OF FAULT AND THE INFORMATI-
ON ON THE PLATE OF THIS APPARATUS TO INSIDE THE REFRIGERATOR COMPARTMENT:
• The model of equipment.
• The number of series.
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