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Help Guide
Wireless Stereo Headset
MDR-ZX220BT
The headset cannot be recognized by a computer.
The micro-USB cable is not connected properly to the USB port of the computer. Connect the micro-USB cable again.
Check that the headset and the computer are directly connected, not via a USB hub.
A problem may have occurred with the connected USB port of the computer. Connect to another USB port if it is available.
Try the USB connection procedure again in cases other than those stated above.
Check that you are using the micro-USB cable supplied.
4-596-653-11(1) Copyright 2016 Sony Corporation
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