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9
Before contacting the Technical
Assistance Service:
Restart the appliance to check if the problem
has been solved. If not, disconnect the
appliance again and repeat the procedure after
one hour.
If, after having completed the checks listed in
the guide for malfunctions and after restarting
the appliance, your appliance continues to
function incorrectly, contact the Technical
Assistance Service, clearly describing the
problem and stating:
• the type of malfunction
• the model
• the type and serial number of the appliance
(written on the rating plate)
• the Service number (if available) (the number
that is after the word SERVICE on the rating
plate placed inside the appliance)
Note:
Reversing the doors of the appliance, if
carried out by the Technical Assistance
Service, is not considered as a warranty
claim.
TECHNICAL ASSISTANCE SERVICE
Removing the "Zero Degrees" compartment:
Carry out the following steps:
- to make it easier to remove the compartment, we recommend that you empty (and possibly
remove) the lower door shelves
- turn off the compartment
- remove the compartment by rotating it upwards
- remove the white plastic shelf under the compartment
Note: it is not possible to remove the upper shelf and side supports.
To use the “Zero Degrees” compartment again, carefully reposition the white plastic shelf under
the compartment before inserting the drawer and turning the function back on.
To have a larger refrigerator volume and to reduce energy consumption, it is recommended that
you turn off the “Zero Degrees” compartment and remove the compartment.
Clean the compartment and its components occasionally using a cloth and a solution of warm
water (taking care not to submerge the white plastic shelf under the drawer) and neutral cleaning
agents specifically for cleaning the inside of the refrigerator. Do not use abrasive cleaning agents.
Before cleaning the compartment (also externally) it is necessary to remove the drawer to
disconnect the electrical supply for the compartment.
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