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User Manual
- User Manual - (English)
- Quick Start Guide - (English)
- CONTROLS AND CONNECTIONS
- FIRST-TIME SETUP
- PROPER PLACEMENT
- USING THE REMOTE
- LED INDICATORS
- USING BUTTON COMBINATIONS
- PROGRAMMING THE SOUND BAR
- BLUETOOTH AUDIO PAIRING
- USING BLUETOOTH MODE
- ADVANCED SETUP
- CONNECTING A SUBWOOFER
- WALL-MOUNTING THE SOUND BAR
- HELP & TROUBLESHOOTING
- LIMITED WARRANTY
- SPECIFICATIONS
Table of contents
User Manual
CONTROLS AND CONNECTIONS
Top of Sound Bar
Back of Subwoofer
FIRST-TIME SETUP
1 CHOOSE ONE CABLE* AND CONNECT IT TO YOUR TV
* Not all TVs have the audio outputs shown above. To connect the sound bar directly to your other devices (Blu-ray player, game system, etc.) see your device’s user manual.
† When using either of the Digital Inputs, if there is no audio: (A) try setting the TV output to PCM or (B) Connect directly to your Blu-ray/other source, some TVs do not pass through digital audio.
2 Connect the power cable to the sound bar AC IN as shown.
Plug the power cable into an electrical outlet.
The sound bar will automatically begin searching for an active input.*
The LED indicators on the front of the sound bar will begin cycling in pairs through inputs until an audio source is detected.**
Tip: Pressing the INPUT button will stop the auto detect function.
Back of Subwoofer
3 Connect a power cable to the subwoofer.
4 Plug the power cable into a power outlet.
5 The subwoofer should automatically power on and link to the sound bar when plugged in. The LED will glow to solid to confirm.
6 Remove the battery cover by gently sliding it away from the remote.
7 Insert the included batteries and gently slide the battery cover back into place.
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8 You can press the INPUT button to switch between audio sources. For example, if you connected your TV to AUX, set the sound bar to AUX.
PROPER PLACEMENT
For the best surround sound experience, position the sound bar and subwoofer as shown. The sound bar should be close to ear level.
USING THE REMOTE
LED INDICATORS
The LED Indicators will behave differently with each button on the remote control.
USING BUTTON COMBINATIONS
There are 3 functions that are triggered by 3 different button combinations on the sound bar.
PROGRAMMING THE SOUND BAR
You can program the sound bar to accept TV remote IR commands.
Turn off your TV speakers when programming your sound bar.
Point both the sound bar and TV remotes towards the front of the sound bar when programming.
BLUETOOTH AUDIO PAIRING
To pair the sound bar with a Bluetooth device:
1. Press and hold the Bluetooth button 
on the sound bar for five (5) seconds or select the Bluetooth button on the remote. When the sound bar is in Bluetooth Pairing Mode, the LED Indicators on the display panel on the front of the sound bar will light sequentially from bottom to top and back again. Once the device is paired, the LED Indicators will stop flashing.
2. You can now search for the sound bar (VIZIO SB3621n) using your Bluetooth device. For more information, refer to the user documentation that came with the device.
3. Play audio from your Bluetooth device. Volume can be controlled on your source device and the sound bar.
USING BLUETOOTH MODE
Your sound bar supports music streaming from smart phones, tablets, and computers with Bluetooth capability. Device compatibility will vary, see your device’s documentation for more information. Once you have paired your source device to the sound bar, as long as you stay within range of the sound bar, your device should remain paired. If the input is changed, the Bluetooth device will disconnect. If the source is changed back to Bluetooth, any paired Bluetooth device will reconnect automatically.
Your sound bar is not equipped with a microphone, so it cannot operate as a hands-free device for a smart phone.
Maximizing Signal
A Bluetooth signal has a range of up to 30 feet. Keep in mind that Bluetooth is a compressed audio format, so streamed music may lose some integrity when compared to a wired connection.
Try the following if your sound quality is less than optimal:
- If you hear any break-up or disconnect while streaming music from your device, move the source device closer to the sound bar.
- Be sure that there are no solid obstructions in the line-of-sight between the sound bar and the source device.
- Other wireless devices can affect Bluetooth range, including wireless security cameras, wireless video baby monitors, cordless phones, and microwave ovens. Turning off or moving these devices may improve Bluetooth range.
WARNING
Reduce the volume levels on your device and on the sound bar before pressing Play. High volume levels can damage your hearing
ADVANCED SETUP
CONNECTING A SUBWOOFER
The subwoofer has already been paired with the sound bar by VIZIO. However, the subwoofer may need to be re-linked to the sound bar if there is no sound coming from the subwoofer.
1 First confirm that the power LED is illuminated. Press and hold the pairing button on the back of the subwoofer for 5 seconds. The LED on the back of the subwoofer will begin to blink.
2 Press and hold the Power button on the top of the sound bar for 5 Seconds. The LED indicators on the front will flash 3 times. The subwoofer is now linked with the sound bar.
WALL-MOUNTING THE SOUND BAR
1 Insert the two wall-mount screws into the wall-mount screw holes, and then tighten them with a Phillips screwdriver.
2 Place the included wall mounting template against the wall under your TV. Mark the two bracket holes using a pencil.
3 Be sure your screws are attached to wood studs, drywall anchors (for drywall), or concrete anchors (for brick/concrete walls). Screws for attaching the brackets to the wall are not included. Choose the screw type and length appropriate to your home’s construction. If in doubt, consult a professional installer.
HELP & TROUBLESHOOTING
There is no power.
- Press the POWER button on the remote control or on the top of your sound bar.
- Ensure the power cord is securely connected.
- Plug a different device into the electrical outlet to verify that the outlet is working correctly.
There is no sound.
- Increase the volume. Press Volume Up on the remote control or on the top of your sound bar.
- Press MUTE on the remote to ensure the sound bar is not muted.
- Press INPUT on the remote or on the top of your sound bar to select a different input source.
- When using either of the Digital Inputs, if there is no audio: (A) Try setting the TV output to PCM or (B) Connect directly to your Blu-ray/other source, some TVs do not pass through digital audio.
- On digital inputs, the input LEDs will flash rapidly if an unsupported format is present. Set the source to output PCM.
- Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed information.
- If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.
I hear buzzing or humming.
- Ensure all cables and wires are securely connected.
- Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not, the problem may be with the original device.
- Connect your device to a different input on the Sound Bar.
The remote isn’t working.
- Replace the remote batteries with new ones.
- Point the remote directly at the center of the sound bar when pressing a button.
- If using a Bluetooth connection, some of the buttons on the remote may not be supported by the streaming application (e.g., Pandora doesn’t support the Back button).
LIMITED WARRANTY
BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND, WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR A REFUND TO THE AUTHORIZED RETAILER WHERE YOU PURCHASED IT. This warranty contains a binding arbitration agreement and a class action waiver for United States residents. If you live in the United States, the binding arbitration agreement and class action waiver affect your rights under this warranty. Please read the text under the section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)” carefully.
How Long This Warranty Lasts
For non-commercial use, VIZIO warrants the product on the terms set forth below for one (1) year from the date of original purchase. For commercial use, VIZIO warrants this product on the terms set forth below for ninety (90) days from the date of original purchase.
What This Warranty Covers
VIZIO warrants the product against defects in materials and workmanship when the product is used normally in accordance with VIZIO’s user guides and manuals. Except where restricted by law, this warranty applies only to the original purchaser of a new product. The purchase must have been made from an authorized retailer in the United States (including Puerto Rico) or Canada. The product must also be located in the country where it was purchased at the time of warranty service.
How to Get Service
Before obtaining warranty service, you may visit vizio.com for additional help and troubleshooting. To obtain warranty service, contact VIZIO Technical Support via email at [email protected] or via phone at 877 MY VIZIO (877-698-4946).
Your Obligations Before Service
You must obtain pre-authorization before sending your product to a VIZIO service center. You may be required to supply a purchase receipt (or copy) to show that the product is within the warranty period. When you return a product to a VIZIO service center, you must ship the product in its original packaging or in packaging that affords an equal degree of protection. VIZIO Technical Support will provide instructions for packing and shipping the product to the VIZIO service center. ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored to its original state. You will be responsible for restoring all applicable user data and downloaded applications. Recovery and reinstallation of user data and downloaded applications is not covered under this warranty. In order to protect your personal information, VIZIO recommends that you always clear all personal information from the product before it is serviced, regardless of the servicer.
VIZIO’s Responsibilities
If VIZIO determines that a product is covered by this warranty, VIZIO will (at its option) repair or replace it, or refund the purchase price to you. There will be no charge for parts or labor during the warranty period. Replacement parts may be new or recertified at VIZIO’s option and sole discretion. Replacement parts and VIZIO’s labor are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service, whichever is longer.
Types of Service
Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer.
What This Warranty Does Not Cover
This warranty does not cover: (a) cosmetic damage; (b) normal wear and tear; (c) improper operation; (d) improper voltage supply or power surges; (e) signal issues; (f) damage from shipping; (g) acts of God; (h) customer misuse, modifications or adjustments; (i) installation, set-up, or repairs attempted by anyone other than by a VIZIO authorized service center; (j) products with unreadable or removed serial numbers; (k) products requiring routine maintenance; or (l) products sold “AS IS”, “CLEARANCE”, “FACTORY RECERTIFIED”, or by a non-authorized reseller. What to Do If You Are Not Satisfied With Service If you feel VIZIO has not met its obligations under this warranty, you may attempt to resolve the issue informally with VIZIO. If you are unable to resolve the issue informally and wish to file a formal claim against VIZIO, and if you are a resident of the United States, you must submit your claim to binding arbitration according to the procedures described below, unless an exception applies. Submitting a claim to binding arbitration means that you do not have the right to have your claim heard by a judge or jury. Instead your claim will be heard by a neutral arbitrator.
Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)
UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY OR CLAIM RELATING IN ANY WAY TO YOUR VIZIO PRODUCT, INCLUDING ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS WARRANTY, A BREACH OF THIS WARRANTY, OR THE VIZIO PRODUCT’S SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED BY THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more about the American Arbitration Association and its rules for arbitration by visiting www.adr.org or by calling 800-778-7879. Since this warranty concerns a transaction in interstate or international commerce, the Federal Arbitration Act will apply. The filing fees to begin and carry out arbitration will be shared between you and VIZIO, but in no event will your fees ever exceed the amount allowable by the American Arbitration Association, at which point VIZIO will cover all additional administrative fees and expenses. VIZIO waives its right to recover attorneys’ fees in connection with any arbitration under this warranty. If you are the prevailing party in an arbitration to which the Supplementary Procedures for Consumer-Related Disputes applies, then you are entitled to recover attorneys’ fees as the arbitrator may determine. The dispute will be governed by the laws of the state or territory in which you resided at the time of your purchase (if in the United States). The place of arbitration will be Irvine, California, or your county of residence (if in the United States). The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party’s actual damages, except as may be required by statute. The arbitrator will not award consequential damages, and any award will be limited to monetary damages and will include no equitable relief, injunction, or direction to any party other than the direction to pay a monetary amount. Judgment on the award rendered by the arbitrator will be binding and final, except for any right of appeal provided by the Federal Arbitration Act, and may be entered in any court having jurisdiction. Except as may be required by law, neither you nor VIZIO nor an arbitrator may disclose the existence, content, or results of any arbitration under this warranty without the prior written consent of you and VIZIO.
ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT, OR OTHERWISE, WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. VIZIO AND YOU AGREE THAT NO PARTY WILL HAVE THE RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED AS A CLASS ACTION, A PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. NO ARBITRATION OR PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER ARBITRATION OR PROCEEDING WITHOUT THE PRIOR
WRITTEN CONSENT OF ALL PARTIES TO ANY SUCH ARBITRATION OR PROCEEDING. Exceptions to Binding Arbitration Agreement and Class Action Waiver IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, THEN: (1) you must notify VIZIO in writing within sixty (60) days of the date that you purchased the product; (2) your written notification must be mailed to VIZIO at 39 Tesla, Irvine, CA 92618, Attn: Legal Department; and (3) your written notification must include (a) your name, (b) your address, (c) the date you purchased the product, and (d) a clear statement that you wish to opt out of the binding arbitration agreement and class action waiver. In addition, you may pursue a claim in small claims court in your county of residence (if in the United States) or in Orange County, California. In such case the provisions of the section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents)” will not apply.
Exclusions and Limitations
TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL BE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
VIZIO WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF VIZIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER (INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, NO MATTER WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), VIZIO MAY, AT ITS SOLE AND EXCLUSIVE OPTION AND IN ITS DISCRETION, REPAIR OR REPLACE YOUR PRODUCT, OR REFUND ITS PURCHASE PRICE. AS NOTED, SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How the Law Applies
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state and province to province. This warranty applies to the greatest extent permitted by applicable law.
General
No employee or agent of VIZIO may modify this warranty. If any term of this warranty, other than the class action waiver, is found to be unenforceable, that term will be severed from this warranty and all other terms will remain in effect. If the class action waiver is found to be unenforceable, then the entire section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)” will not apply. This warranty applies to the maximum extent not prohibited by law.
Changes to Warranty
This warranty may change without notice, but any change will not affect your original warranty.
SPECIFICATIONS
See other models: SB3621N-F8M SB3621N-E8M SB3621N-E8 SB3251N-E0 SB3220N-F6
