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FAQ
Forgot your password?
1. Press “forgot password” on the login page.
2. Enter your account email and click SEND.
3. Check your email (including spam folder) for the temporary password.
4. Open the RemoBell app and log in using your account email and the
temporary password.
5. Create a new password.
How many users can access the RemoBell?
You can view the RemoBell from up to 5 iOS or Andriod devices:
1. Open the RemoBell app from your choice of device.
2. Log in using the same account email and password.
3. Enter a dierent prole name (this will show in the Viewers list).
Is a Cloud plan required?
No, the Cloud plan is specically for saving videos. You will still be able to
receive instant alerts, see and communicate with your visitors, and access
your activity log without a Cloud plan.
When you purchase RemoBell, you have a complimentary 30-day trial of
the Cloud plan. To save videos after the 30-days, you can extend your
Cloud plan for $3 every 30 days or $30 per year on our website
(olivendove.com).
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