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to your question, contact the Customer Care Centre
in your country.
Question Answer
Why doesn’t
the shaving unit
glide smoothly
over my skin?
You may not have applied enough shaving
conditioner. Press the shaving conditioner button
until a sufcient amount of NIVEA FOR MEN
shaving conditioner has been released. This makes
the shaving unit glide smoothly over your skin again.
Why doesn’t
the shaver
shave as well as
it used to?
You may not have cleaned the shaver properly.
Thoroughly clean the shaver (see chapter ‘Cleaning
and maintenance’).
Long hairs may be obstructing the shaving heads.
Clean the shaving heads by following the steps of the
extra-thorough cleaning method described below.
The shaving unit may be damaged or worn. Replace
the shaving unit (see chapter ‘Replacement’).
Why
doesn’t the
shaver work
when I press
the on/off
button?
The battery may be empty. Recharge the battery
(see chapter ‘Getting started’).
The travel lock may be activated. Deactivate the
travel lock (see chapter ‘Storage and transport’,
section ‘Transport’).
Dried shaving conditioner may block the shaving
heads in the shaving unit. Clean the shaver
thoroughly before you continue shaving (see chapter
‘Cleaning and maintenance’).
ENGLISH18
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