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11
en
Troubleshooting
Thefollowingtablecontainssolutionstoproblemsorfaultswhichmayoccurduring
operation of the appliance and that can be easily rectified at home. If you are not
satisfiedwiththesolutionsprovidedhere,pleasecontactourCustomerService
department.
Further customer service information can also be found online:
www.bosch-home.com
www.tassimo.com
Problem Cause Solution
No LED is lit. The appliance is in idle
mode.
Press Start / Stop button.
The controls do not
respond to touch.
Technical fault. Unplug the mains plug. Wait for approx.
5minutes.Reinsertthemainsplugintothe
socket.
The control panel is
dirty.
Unplugthemainsplug.Cleanthedisplay
elements/controlswithasoft,dampcloth.Re
insert the mains plug into the socket.
The appliance is not
workingandnoneof
the display elements
are lighting.
The appliance has no
powersupply.
Checktoseewhethertheapplianceis
connected to the mains.
Thebrewingstarts,
howeverthereisno
beverage dispensed.
Thewatertankisnot
inserted correctly.
Checkthatthewatertankiscorrectlyinserted.
Thewatertankwas
removed during the
brewingstageorthere
is air in the system.
Startthecleaningprocesswiththeorange
ServiceTDISC.Pleasereferheretothesection
First Time Use,Steps2 – 14.
Thefloatinthewater
tank is stuck.
Cleanthewatertankandfreethefloat.
Thebrewingwillnot
start.
NoTDISCinserted. CheckthataTDISChasbeeninserted.
The appliance does
not recognise the
TDISCbarcode.
Thedisplays/buttons
for drink intensity,
drink temperature and
drink size are flashing.
CleantheTDISCreadingwindowwithasoft,
damp cloth.
SmoothoutthefoiloftheTDISCwithyour
finger so that the bar code can be read.
UseanewTDISC.
If the problem persists, contact the TASSIMO
careline.
Thebrewingunitisnot
closed properly.
Cleanthebrewingunitwithasoft,dampcloth,
paying particular attention to the lid area.
Theappliancewasnot
pluggedinwhenthe
TDISCwasinserted.
Checkthattheapplianceispluggedintothe
powersupplybeforeinsertingtheTDISC.
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