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13
WASHING FILTER A
• Ensure the machine is disconnected from the charger before removing the filter.
Be careful not to pull the “ON” trigger.
• Check and wash the filter regularly according to instructions to
maintain performance.
• The filter may require more frequent washing if vacuuming fine dust or if used
mainly in “POWERFUL SUCTION” mode.
• To remove the filter, lift it out of the top of the machine.
• Wash the filter with cold water only.
• Run water over the outside of the filter until the water runs clear.
• Squeeze and twist with both hands to make sure the excess water is removed.
• Lay the filter on its side to dry. Leave to dry completely for a minimum of
24 hours.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near an open flame.
• To refit, place the dry filter back into the top of the machine. Make sure it is
seated properly.
WASHING FILTER B
• To remove the filter, twist counter-clockwise to the open position and pull away
from the machine.
• Wash the inside of the filter under cold running water, rotating the filter to
ensure all pleats are covered.
• Gently tap the filter against the side of the sink several times to remove
any debris.
• Repeat this process 4-5 times until the filter is clean.
• Place the filter upright, with the top of the filter facing upwards, and leave to dry
completely for a minimum of 24 hours.
• To refit, return the filter to the open position and twist clockwise until it clicks
into place.
LOOKING FOR BLOCKAGES
The motor will pulse when there is a blockage. Please follow the instructions
below to locate the blockage:
• Ensure the machine is disconnected from the charger before looking for
blockages. Be careful not to pull the “ON” trigger.
• Do not operate while checking for blockages as doing so could result in
personal injury.
• Beware of sharp objects when checking for blockages.
• To check for blockages in the main body of the appliance, remove the clear
bin and cyclone as per the instructions in the cleaning the clear bin section and
remove the blockage. Please consult the 'Stubborn blockages' section of the
illustrations for further guidance.
• If you cannot clear an obstruction you may need to remove the brush bar. Use
a coin to unlock the fastener marked with a padlock. Remove the obstruction.
Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed
firmly before operating the machine.
• This machine has carbon fiber brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
BLOCKAGES – AUTOMATIC CUT-OUT
• This machine is fitted with an automatic cut-out.
• If any part becomes blocked the machine may automatically cut out.
• This will happen after the motor pulses a number of times (i.e switches on and
off in quick succession).
• Leave to cool down before looking for blockages.
• Ensure the machine is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Clear any blockage before restarting.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
CHARGING AND STORING
• This machine will switch “OFF” if the battery temperature is below 37.4°F
(3°C). This is designed to protect the motor and battery. Do not charge the
machine and then move it to an area with a temperature below 37.4°F (3°C) for
storage purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the machine with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
BATTERY SAFETY INSTRUCTIONS
• If the battery needs replacing please contact the Dyson Helpline.
• Use only Dyson chargers for charging this Dyson machine.
• The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
– Skin contact – can cause irritation. Wash with soap and water.
– Inhalation – can cause respiratory irritation. Expose to fresh air and seek medi-
cal advice.
– Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15minutes. Seek medical attention.
– Disposal – wear gloves to handle the battery and dispose of immediately, fol-
lowing local ordinances or regulations.
CAUTION
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 140°F (60°C), or
incinerate. Keep away from children. Do not disassemble and do not dispose of
in fire.
DISPOSAL INFORMATION
• Dispose of or recycle the battery in accordance with local ordinances
or regulations.
• Keep the used batteries away from children as these can still harm children
if swallowed.
• Dyson products are made from high grade recyclable materials. Recycle
where possible.
• Your filter unit is non-washable and non-recyclable.
• The battery should be removed from the product before disposal.
• California: This product includes a separate remote control device with a coin
cell battery. The coin cell battery contains Perchlorates. Special handling may
apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate
ONLINE SUPPORT
• For online help, general tips, videos and useful information about Dyson.
– www.dyson.com/SV10support
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
If you have a question about your Dyson machine, call the Dyson Helpline with
your serial number and details of where and when you bought the machine.
Most questions can be solved over the phone by one of our Dyson Helpline staff.
If your Dyson machine needs service, call the Dyson Helpline so we can discuss
the available options. If your Dyson machine is under warranty, and it is a
covered repair, it will be repaired at no cost.
Your serial number can be found on your rating plate which is on the base of
the machine.
PLEASE REGISTER AS A DYSON MACHINE OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson machine owner. There are three ways to do this:
• Online at www.dyson.com
• Telephone the Dyson Helpline, at 1-855-533-1098.
• Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson machine in the event of an insurance
loss, and enable us to contact you if necessary.
2 YEAR LIMITED WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY
WHAT IS COVERED
Your Dyson machine is warranted against original defects in materials and
workmanship for a period of 2 years from the date of purchase, when used for
normal domestic purposes in accordance with the Dyson Operating Manual.
Please retain your proof of purchase. If you do not have your proof of purchase,
your warranty will start 90 days after the date of manufacture, according to
Dyson’s records. This warranty provides, at no extra cost to you, all labor and
parts necessary to ensure your machine is in proper operating condition during
the warranty period. The replacement of any part of your machine under
warranty will not extend the period of warranty. Any parts which are returned
to Dyson will become the property of Dyson. Please call the Dyson Helpline at
1-855-533-1098 for more information.
This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson shall not be liable for costs, damages or repairs incurred as a result of,
due to, or from:
• Purchases of machines from unauthorized dealers.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or
use not in accordance with the Dyson Operating Manual.
• Use of the machine other than for normal domestic purposes within the United
States, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• External sources such as weather, electrical outages or power surges.
• Repairs or alterations carried out by unauthorized parties or agents.
• Clearing blockages from your machine or washing of the filter.
• Normal wear and tear, including normal wearing parts, such as clear bin, filter,
brush bar, and power cord (or where external damage or abuse is diagnosed),
carpet or floor damage due to use not in accordance with the Dyson Operating
Manual or failure to turn the brush bar off when necessary.
• Reduction in battery discharge time due to battery age or use (where
applicable).
• Damage as a result of use not in accordance with the rating plate.
• Use of this machine on rubble, ash, plaster, drywall, liquids, or wet surfaces.
• Additionally, this limited warranty does not apply to any machine that has had
the serial number altered or removed.
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