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Guarantee &
If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com or contact the Philips Consumer
Care Centre in your country (you nd its phone number in the
worldwide guarantee leaet). If there is no Consumer Care Centre in
your country, go to your local Philips dealer.
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Consumer Care Centre in your
country.
Problem Cause Solution
The iron is
plugged in, but
the soleplate is
cold.
There is a
connection
problem.
Check the mains cord, the plug
and the wall socket.
The temperature
dial is set to MIN.
Set the temperature dial to the
required position.
The iron does
not produce any
steam.
There is not
enough water in
the water tank.
Fill the water tank (see chapter
‘Preparing for use’, section
‘Filling the water tank’).
The steam control
is set to position 0.
Set the steam position to
$
or
& (see chapter ‘Using the
appliance’, section ‘Steam
ironing’).
The iron is not hot
enough and/or the
drip-stop function
has been activated.
Set an ironing temperature
that is suitable for steam
ironing ( 2 to MAX). Put the
iron on its heel and wait until
the temperature light goes out
before you start ironing.
ENGLISH14
4239.000.7163.1.indd 14 20-05-09 09:02
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