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16
en-us Customer Service
7. Keep the control knob at the desired setting for at
least 5 seconds. The illuminated ring around the
control knob will turn green (I).
8. To save the setting, it is necessary to exit the menu as
follows: Turn the control knob to position 0 (J). Then
turn the control knob counterclockwise to position 12
(K).
Turn the control knob clockwise to position 1 (L). Turn
the control knob counterclockwise to position 0 (M).
Wait until the illuminated ring goes out (N).
The setting is saved. The illuminated ring around the
control knob will turn yellow for a second. Wait until the
illuminated ring goes out.
Checking functions after the conversion:
The flames are adjusted correctly if no yellow tips are
visible. They must not go out when switching over swiftly
from the high to the low setting.
Note: Stick the adhesive label included with the nozzle
set over the rating plate of the appliance to document the
changeover to a different gas type.
Customer Service
Customer Service
If your appliance needs repairs, our customer service is
there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the least
amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can support
you in a qualified manner. You will find the type plate with
these numbers on the bottom of the appliance. To avoid
having to search for a long time when you need it, you
can enter your appliance data and the customer support
telephone number here.
Please read the use and care instructions provided with
your appliance. Failure to do so may result in an error in
using the appliance. This could result in a service call
that instead of fixing a mechanical issue is only needed
for customer education. Such calls are not covered by the
appliance warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
You can rely on the manufacturer’s expertise. Rest
assured that the repair will be handled by trained service
technicians who have the original replacement parts for
your appliance.
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E-Nr. FD-Nr.
Customer Service O
USA 877 442 4436
toll-free
CANADA 877 442 4436
toll-free
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