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![](https://files.manualsfile.com/77652954-dcm2020-05/bg14.png)
21
9 Troubleshooting
Warning
• Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the device is nearby and the
model number and serial number are available.
No power
• Ensure that the AC power cord of the unit
is connected properly.
• Ensure that there is power at the AC
outlet.
• As a power-saving feature, the system
switches off automatically 15 minutes after
track play reaches the end and no control
is operated.
No sound or poor sound
• Adjust the volume.
• Disconnect the headphones.
• Check if the speakers are connected
correctly.
No response from the unit
• Disconnect and reconnect the AC power
plug, then turn on the unit again.
• As a power-saving feature, the system
switches off automatically 15 minutes after
track play reaches the end and no control
is operated.
Remote control does not work
• Beforeyoupressanyfunctionbutton,rst
select the correct source with the remote
control instead of the main unit.
• Reduce the distance between the remote
control and the unit.
• memory cards (requires an additional
card reader to work with this unit)
Supported formats:
•
USBormemoryleformatFAT12,
FAT16, FAT32 (sector size: 512 bytes)
• MP3 bit rate (data rate): 32-320 Kbps
and variable bit rate
• WMA v9 or earlier
• Directory nesting up to a maximum
of 8 levels
• Number of albums/ folders: maximum
99
• Number of tracks/titles: maximum 999
• ID3 tag v2.0 or later
• File name in Unicode UTF8
(maximum length: 64 bytes)
Unsupported formats:
• Empty albums: an empty album is an
album that does not contain MP3/
WMAles,andisnotbeshowninthe
display.
•
Unsupportedleformatsareskipped.
For example, Word documents (.doc)
orMP3leswithextension.dlfare
ignored and not played.
•
AAC,WAV,PCMaudioles
• DRMprotectedWMAles(.wav,
.m4a, .m4p, .mp4, .aac)
•
WMAlesinLosslessformat
Supported MP3 disc formats
• ISO9660, Joliet
• Maximum title number: 512 (depending on
lenamelength)
• Maximum album number: 255
• Supported sampling frequencies: 32 kHz,
44.1kHz, 48 kHz
• Supported Bit-rates: 32~320 (kbps),
variable bit rates
EN
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