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67TROUBLESHOOTING
ENGLISH
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooking
A: Yes. The convection fan or heater element may get a little wet during cleaning. However, direct spray
onto the broil burner and heater elements is not necessary because these are self-cleaning during
regular use.
Q: Do I need to use all 1 ¼ cups (10 oz or 300 ml) of water for EasyClean?
A: Yes. It is highly recommended that 1 cup (8 oz or 240 ml) of water be sprayed or poured on the
bottom and an additional ¼ cup (2 oz or 60 ml) of water be sprayed on walls and other soiled areas to
fully saturate the soils for better cleaning performance.
Q: I see smoke coming out of my oven range’s cooktop vents during EasyClean. Is this normal?
A: This is normal. This is not smoke. It is actually water vapor (steam) from the water in the oven cavity.
As the oven heats briefly during EasyClean, the water in the cavity evaporates and escapes through
the oven vents.
Q: How often should I use EasyClean?
A: EasyClean can be performed as often as you wish. EasyClean works best when your oven is LIGHTLY
soiled from such things as LIGHT grease splatter and small drops of cheese. Please refer to the
EasyClean section in your owner's manual for more information.
Q: What is required for EasyClean?
A: A spray bottle filled with 1¼ cups (10 oz or 300 ml) of water, a plastic scraper, a non-scratch scrubbing
pad and a towel. You should not use abrasive scrubbers such as heavy-duty scouring pads or steel
wool. Except for a towel, all of the materials you need are included in a special cleaning kit with your
new range.
Q: How can I help keep children safe around the range?
A: Children should be supervised around the range whenever it is in use, and after use until surfaces
have cooled. You can also use the Control Lock feature to help prevent children from accidentally
turning on the cooktop or oven. The Control Lock feature disables most control panel buttons and the
cooktop control knobs. On some models, it also locks the oven door. Consult the "Control Lock"
section of your owner’s manual for details. (In models without a Self Clean option, the Control Lock
feature locks the controls but does not lock the oven door.)
Q: Why isn't the Instaview working?
A: Level the range by adjusting the leveling legs with a wrench.
Problem Possible Cause & Solution
Oven will not work Plug on range is not completely inserted in the electrical outlet.
• Make sure electrical plug is plugged into a live, properly grounded outlet.
A fuse in your home may be blown or the circuit breaker tripped.
• Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
• See the "Oven" section in the Operation chapter.
Oven too hot.
• Allow the oven to cool to below locking temperature.
us_main.book.book Page 67 Wednesday, February 3, 2021 9:14 AM
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