Tefal GV5120X0 Opticord Steamer Generator

Yes this is because the steam is generated in a separate area away from the soleplate of the iron. This allows you to obtain steam on the lowest heat setting, e.g. silks. However, when the iron temperature control is set to the lowest setting you must also set the steam output control dial (depending on the model) to the low position, otherwise water droplets may appear in the steam.

If the boiler does not operate or the red light on the control panel comes on even though there is still water left in the tank, we suggest you check the water tank is not empty. You can also check the removable water tank (depending on model) is pressed down firmly in place and press the restart button located on the control panel. Also the steam output control dial may be set at minimum (depending on Model); therefore turn the dial up to increase the steam.

Yes, this is normal. This is due to the flow of cold water into the boiler that contains hot water.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

To avoid damaging the soleplate, follow this advice:
• Always place your iron on its heel rest or its base (depending on model).
• Avoid ironing over abrasive items (buttons, zip fastenings, etc.).
• Never clean your iron's soleplate with abrasive or metallic pads.

Descaling operation is not needed for the steam generator, nevertheless, you could rinse the boiler every 10 uses (refer to user manual).
Never use any descaling agent or vinegar when rinsing the boiler: they could damage it.
• Models with scale collector: Rinse the scale collector under water. The next time you use your generator, press the "restart" button to turn off the orange "Anti-calc" light (depending on model).
• Models without scale collector: Rinse the boiler. The next time you use your generator, press the "restart" button to turn off the orange "Anti-calc" light (depending on model).